Hotel Selena Family Resort
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Summary of reviewsHotel Selena Family Resort is an exceptional destination for those seeking a tranquil retreat amidst nature. Nestled in the heart of picturesque parkland and along the serene banks of the Dnieper River, the resort offers a peaceful and lovely setting that is well-connected to Cherkasy. The beautiful, vast grounds are perfect for leisurely walks and feature delightful riverside views, clean air and the sound of birds singing, making it a haven for nature lovers.
Guests frequently highlight the fabulous breakfasts offered at the resort. The breakfast options are varied, catering to different tastes and featuring large portions that are delicious and satisfying. The quality of the food, from English breakfast to burrata and Ukrainian borscht, receives high praise, making breakfast a standout aspect of the stay. Dinner at the hotel's restaurant also impresses with its crafty, large-portioned and incredibly tasty cuisine, despite a few areas for improvement.
While guest opinions on the rooms are mixed, the positive reviews emphasize cleanliness, comfort and the cozy atmosphere provided by natural materials and daily cleaning services. The territory and rooms are often described as spotless with snow-white linens and towels, contributing to an overall very clean environment. Some negative points included older rooms in need of renovation, sound insulation issues in bungalows and occasional maintenance problems.
The resort's staff is one of its strongest assets, consistently receiving accolades for friendliness, attentiveness and professionalism. Exceptional service in the reception and restaurant areas, along with a genuinely helpful attitude from all team members, enhances the overall guest experience.
Guests find the spa facilities, particularly the luxurious saunas and professional massage services, to be highly commendable. Although the booking process for the sauna could be clearer, the spa is a welcome addition to the resort's suite of amenities. Tennis enthusiasts will appreciate the well-maintained courts and the ease of booking, making it an ideal location for both casual games and tournaments.
Parking is convenient and secure, though the approach road could use maintenance. The resort’s accommodations for families are another major plus with amenities tailored to family needs, such as large parking areas, playgrounds, private terraces and barbecues.
Wi-Fi service at the hotel is generally reliable in common areas but lacking in room-specific connectivity, which could be an inconvenience for some guests. Regarding the beds, while many find them comfortable, there is variability in guest satisfaction with some calling for firmer mattresses and better pillows.
Overall, Hotel Selena Family Resort offers a memorable stay with great attention to cleanliness, friendly and professional staff, delicious dining experiences and a beautiful natural environment, making it a must-visit for nature lovers and families seeking a peaceful getaway.
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Guests frequently highlight the fabulous breakfasts offered at the resort. The breakfast options are varied, catering to different tastes and featuring large portions that are delicious and satisfying. The quality of the food, from English breakfast to burrata and Ukrainian borscht, receives high praise, making breakfast a standout aspect of the stay. Dinner at the hotel's restaurant also impresses with its crafty, large-portioned and incredibly tasty cuisine, despite a few areas for improvement.
While guest opinions on the rooms are mixed, the positive reviews emphasize cleanliness, comfort and the cozy atmosphere provided by natural materials and daily cleaning services. The territory and rooms are often described as spotless with snow-white linens and towels, contributing to an overall very clean environment. Some negative points included older rooms in need of renovation, sound insulation issues in bungalows and occasional maintenance problems.
The resort's staff is one of its strongest assets, consistently receiving accolades for friendliness, attentiveness and professionalism. Exceptional service in the reception and restaurant areas, along with a genuinely helpful attitude from all team members, enhances the overall guest experience.
Guests find the spa facilities, particularly the luxurious saunas and professional massage services, to be highly commendable. Although the booking process for the sauna could be clearer, the spa is a welcome addition to the resort's suite of amenities. Tennis enthusiasts will appreciate the well-maintained courts and the ease of booking, making it an ideal location for both casual games and tournaments.
Parking is convenient and secure, though the approach road could use maintenance. The resort’s accommodations for families are another major plus with amenities tailored to family needs, such as large parking areas, playgrounds, private terraces and barbecues.
Wi-Fi service at the hotel is generally reliable in common areas but lacking in room-specific connectivity, which could be an inconvenience for some guests. Regarding the beds, while many find them comfortable, there is variability in guest satisfaction with some calling for firmer mattresses and better pillows.
Overall, Hotel Selena Family Resort offers a memorable stay with great attention to cleanliness, friendly and professional staff, delicious dining experiences and a beautiful natural environment, making it a must-visit for nature lovers and families seeking a peaceful getaway.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Tennis Courts
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled in the heart of nature, Hotel Selena Family Resort is an idyllic retreat boasting a great location surrounded by beautiful parkland and the serene banks of the Dnieper River. The vast, well-maintained grounds offer guests ample opportunities for leisurely walks and tranquil moments in a picturesque setting. The resort's unique position, practically in the middle of the forest, provides a quiet and peaceful atmosphere, making it an excellent spot for a country getaway.
Well-connected to Cherkasy and conveniently close to the city, the hotel strikes a perfect balance between accessibility and seclusion. Guests rave about the significant territory filled with clean air, birds singing and fabulous riverside views, making it a paradise for nature lovers. The hotel's proximity to the Dnieper River also offers easy access to the beach, adding to its appeal as a summer destination.
However, it is worth noting that the road leading up to the resort has some deep potholes, particularly in the last kilometer, which might be challenging for some vehicles. Despite this minor inconvenience, the overall location and the natural beauty surrounding the resort garner high praise from guests. The combination of a great landscape, excellent facilities and hospitable staff ensures a memorable stay for those seeking a restful retreat amidst nature.
Hotel Selena Family Resort offers an impressive breakfast experience that has left a lasting impression on its guests. Consistently, reviewers praise the delicious, varied and hearty breakfasts that are included in the room rate. Guests can choose from multiple options that cater to different tastes, such as English breakfast, eggs Benedict with chicken or salmon and American sandwiches with egg and salad.
The portions are notably large, ensuring guests start their day well-fed and satisfied. Many guests highlight the superb quality and taste of the food, describing it as very tasty, delicious and even incredible. Some specific dishes, like the burrata and borscht with fat and sour cream, have garnered special mentions for their exceptional flavor.
The breakfast service is also appreciated for being quick and convenient with meals prepared and ready to take on the go for those with busy schedules. Despite a few minor critiques regarding the breakfast hours and the pre-order system, the general consensus is that the breakfast offerings at Hotel Selena Family Resort stand out as a significant highlight of the stay, earning remarks such as great, excellent and the best in the area.
Hotel Selena Family Resort offers an exceptional dining experience that impresses guests with its incredibly tasty cuisine and large portions. The restaurant at the hotel consistently receives praise for its delicious and crafty dishes. Words like very tasty, absolutely amazing and incredible frequently highlight the quality of the food served at dinner.
Guests find the restaurant's cuisine so good that some are tempted to visit the hotel just for the dinner experience. Although notable, a few areas for improvement include the early cutoff for dinner orders at 18:30, occasional issues with table availability and higher-than-expected prices for the Cherkassy area. Despite these minor setbacks, the overall dining experience remains widely appreciated, solidifying the restaurant as a key highlight of a stay at the resort.
The guest reviews for the Hotel Selena Family Resort depict a mixed experience when it comes to the rooms. On the positive side, many guests appreciated the cleanliness and tidiness of the rooms. These rooms are frequently described as clean, cozy and comfortable with some even labeled as stylish and modern. Amenities such as bathrobes, slippers and snow-white bedding and towels were well-received, as well as the daily cleaning services. Guests mentioned that the rooms come with everything necessary and the interiors often featured natural materials, enhancing the cozy atmosphere. Many found warmth and coziness to be consistent with a few rooms better than depicted in photos.
However, there are recurring mentions of some negatives. Several reviews pointed out that the rooms and some bungalows are quite old and in need of renovation. Specific complaints included small room sizes, creaky floors and outdated repairs. There were also issues with room maintenance; for instance, some rooms had hard-to-close bathroom doors, dirty carpets, a slight smell of sewage and weak hair dryers. Sound insulation appears to be a problem, especially in the bungalows with some guests finding it hard to relax when events were hosted on the premises. Additional issues involved cold room temperatures, outdated furniture and light from street lamps entering through blinds.
Overall, while the Hotel Selena Family Resort boasts many charming and well-maintained rooms that offer a cozy and comfortable stay, attention to maintenance and modernization could significantly improve the guest experience.
The beds at Hotel Selena Family Resort receive mixed feedback. Many guests appreciated the comfortable beds, noting the soft or good mattresses that provided a welcoming place to rest. However, some visitors found the beds uncomfortable, mentioning issues with mattresses and pillows. There are mentions of a need for firmer beds or more comfortable pillows and mattresses. Additionally, the resort offers folding beds, which may not meet every guest's comfort standards. The overall impression of the beds is varied with some finding them neat and satisfactory, while others felt improvements could be made for a better rest experience.
Hotel Selena Family Resort stands out for its exceptional cleanliness, a sentiment echoed positively by its guests. Reviews consistently highlight both the rooms and the territory as spotless with descriptions such as clean, very clean and perfectly clean frequently appearing. Guests appreciated the daily room cleaning and neat, cozy atmosphere, often mentioning stylish and beautifully maintained spaces. The linens and towels are praised for being snow-white and the overall well-kept condition of the hotel contributes to its pleasant atmosphere.
Despite a few mentions of unsatisfactory cleanliness and specific issues like cockroaches in rooms or poorly cleaned dinner glasses, the overwhelming feedback remains favorable. Most guests felt the cleanliness to be at a 5-star level, complemented by the friendly staff and delicious food, which enhance the comfortable and tidy experience. The modern landscape design and spacious bungalows are also noted, contributing to the resort's charm and cleanliness throughout.
Hotel Selena Family Resort receives consistent praise for its exceptional team. The staff at this resort is frequently highlighted for their friendliness, attentiveness and professionalism. Guests repeatedly mention that the reception and restaurant teams are particularly commendable. The waiters, in particular, not only offer excellent service but also contribute to the pleasant dining atmosphere with their friendly demeanor. The administrators at the front desk are also noted for being very accommodating, often providing helpful recommendations and allowing flexible check-out times.
The competence and courtesy of the staff are key points in many reviews with guests appreciating the team's readiness to help and their professional attitude. Even specific staff members, such as the bath attendants, chefs and security guards, have received individual thanks for their exceptional service.
However, a couple of reviews did note some exceptions, mentioning instances of incompetent or unfriendly behavior, but these appear to be outliers in the overall positive feedback. On the whole, the staff's knowledge, training and willingness to assist contribute significantly to the warm and welcoming atmosphere at Hotel Selena Family Resort.
The Wi-Fi experience at Hotel Selena Family Resort presents a mixed bag for guests. On a positive note, the Wi-Fi is accessible throughout the resort and some guests find it fast and reliable in common areas. However, several reviews indicate that the internet can be very slow at times, leading to potential fluctuations in connectivity. A notable drawback is the absence of Wi-Fi in the rooms, which impacts the convenience for some guests. Although the main areas generally provide decent internet access, room-specific connectivity issues remain a concern for many visitors. Additionally, there are some occasional issues with the use of TV applications, which might detract from the overall digital experience at the resort.
At Hotel Selena Family Resort, guests were highly impressed with the spa facilities, particularly praising the great and luxurious saunas available. Many found the presence of a professional bath attendant and qualified masseur to be significant highlights of their visit. The resort offers an array of saunas within a well-maintained covered aqua zone, providing a relaxing and rejuvenating experience. Massage services are recommended by visitors, further enhancing the overall appeal of the spa. However, it was noted that the process for booking the sauna could be more clearly mentioned and some guests felt that the addition of a comprehensive spa would be beneficial.
Hotel Selena Family Resort offers ample tennis facilities that are highly praised by guests. The property boasts several tennis courts, including two dedicated ones that are well-maintained and available for booking without any issues. Many guests find the courts to be ideal for playing great tennis and appreciate the shaded areas, making it comfortable even during hot weather. The resort is particularly perfect for tennis enthusiasts with many courts catering to both casual play and exclusive tournament events. Overall, the tennis amenities contribute to a positive and enjoyable stay for those looking to engage in the sport.
Hotel Selena Family Resort offers a convenient experience for guests arriving by car with a large, free parking area that ensures ample space for vehicles. The parking is also guarded, adding a layer of security and reassurance for those leaving their cars overnight. Although the parking may be situated at a distance from some of the rooms, the overall availability and security of the parking facilities make it a strong feature of the resort. While the approach road to the hotel requires some maintenance and could benefit from local government intervention, this does not detract significantly from the convenience and ease of reaching the resort by car.
Hotel Selena Family Resort stands out as an excellent destination for family vacations. The resort offers a family-oriented experience, accommodating families with convenient amenities such as a large parking area and a fenced territory that maximizes safety. The family rooms feature private terraces and barbecues along with a children's playground, creating an enjoyable atmosphere for both parents and kids.
The resort's service is tailored to the needs of families, making it a place where many families are happy to return. Guests have noted that it is especially good for family vacations with everything catered towards children. Despite some minor drawbacks, like the poor quality of shower products, the overall experience at Hotel Selena leaves a lasting positive impression. Whether traveling with young kids or pets, the resort's comfortable accommodations and enjoyable cuisine make it a place visitors look forward to revisiting.
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Location
Well-connected to Cherkasy and conveniently close to the city, the hotel strikes a perfect balance between accessibility and seclusion. Guests rave about the significant territory filled with clean air, birds singing and fabulous riverside views, making it a paradise for nature lovers. The hotel's proximity to the Dnieper River also offers easy access to the beach, adding to its appeal as a summer destination.
However, it is worth noting that the road leading up to the resort has some deep potholes, particularly in the last kilometer, which might be challenging for some vehicles. Despite this minor inconvenience, the overall location and the natural beauty surrounding the resort garner high praise from guests. The combination of a great landscape, excellent facilities and hospitable staff ensures a memorable stay for those seeking a restful retreat amidst nature.
Breakfast
The portions are notably large, ensuring guests start their day well-fed and satisfied. Many guests highlight the superb quality and taste of the food, describing it as very tasty, delicious and even incredible. Some specific dishes, like the burrata and borscht with fat and sour cream, have garnered special mentions for their exceptional flavor.
The breakfast service is also appreciated for being quick and convenient with meals prepared and ready to take on the go for those with busy schedules. Despite a few minor critiques regarding the breakfast hours and the pre-order system, the general consensus is that the breakfast offerings at Hotel Selena Family Resort stand out as a significant highlight of the stay, earning remarks such as great, excellent and the best in the area.
Dinner
Guests find the restaurant's cuisine so good that some are tempted to visit the hotel just for the dinner experience. Although notable, a few areas for improvement include the early cutoff for dinner orders at 18:30, occasional issues with table availability and higher-than-expected prices for the Cherkassy area. Despite these minor setbacks, the overall dining experience remains widely appreciated, solidifying the restaurant as a key highlight of a stay at the resort.
Rooms
However, there are recurring mentions of some negatives. Several reviews pointed out that the rooms and some bungalows are quite old and in need of renovation. Specific complaints included small room sizes, creaky floors and outdated repairs. There were also issues with room maintenance; for instance, some rooms had hard-to-close bathroom doors, dirty carpets, a slight smell of sewage and weak hair dryers. Sound insulation appears to be a problem, especially in the bungalows with some guests finding it hard to relax when events were hosted on the premises. Additional issues involved cold room temperatures, outdated furniture and light from street lamps entering through blinds.
Overall, while the Hotel Selena Family Resort boasts many charming and well-maintained rooms that offer a cozy and comfortable stay, attention to maintenance and modernization could significantly improve the guest experience.
Beds
Cleanliness
Despite a few mentions of unsatisfactory cleanliness and specific issues like cockroaches in rooms or poorly cleaned dinner glasses, the overwhelming feedback remains favorable. Most guests felt the cleanliness to be at a 5-star level, complemented by the friendly staff and delicious food, which enhance the comfortable and tidy experience. The modern landscape design and spacious bungalows are also noted, contributing to the resort's charm and cleanliness throughout.
Staff
The competence and courtesy of the staff are key points in many reviews with guests appreciating the team's readiness to help and their professional attitude. Even specific staff members, such as the bath attendants, chefs and security guards, have received individual thanks for their exceptional service.
However, a couple of reviews did note some exceptions, mentioning instances of incompetent or unfriendly behavior, but these appear to be outliers in the overall positive feedback. On the whole, the staff's knowledge, training and willingness to assist contribute significantly to the warm and welcoming atmosphere at Hotel Selena Family Resort.
Wi-Fi
Spa
Tennis
Parking
Family
The resort's service is tailored to the needs of families, making it a place where many families are happy to return. Guests have noted that it is especially good for family vacations with everything catered towards children. Despite some minor drawbacks, like the poor quality of shower products, the overall experience at Hotel Selena leaves a lasting positive impression. Whether traveling with young kids or pets, the resort's comfortable accommodations and enjoyable cuisine make it a place visitors look forward to revisiting.
Yes, Hotel Selena Family Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Selena Family Resort.
Yes, Hotel Selena Family Resort welcomes dogs.
Yes, parking facilities are available at Hotel Selena Family Resort.
No, Hotel Selena Family Resort doesn't have a gym.
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