Grand Royal
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Summary of reviewsThe Grand Royal Hotel in Chernivtsi, Ukraine, receives significant acclaim from guests for its blend of prime location, outstanding amenities and exceptional service. Situated centrally near bus and train stations on the main street, the hotel offers convenient access to major landmarks and attractions, either by foot or via tramlines. The hotel's proximity to central parks and city views from some rooms add a touch of natural beauty to the urban charm.
Guests consistently praise the breakfast experience, highlighting the buffet served on the top floor with panoramic views of the city. The variety and quality of the food, including options like omelettes, pancakes and vegan dishes, contribute to a delightful dining experience each morning. Although some guests mention the additional cost and occasional monotony, the overall feedback is positive.
The dining experience extends to dinner, where guests enjoy a luxurious setting with spectacular city views from the 9th-floor restaurant. The diverse menu, featuring cuisines from Asian to Ukrainian and Italian, earns rave reviews for its quality and taste. The ambiance is enhanced by live saxophone music, attentive service and additional amenities like room service and hookah options, making dining a highlight of the stay.
The rooms at Grand Royal are celebrated for their spaciousness and modern design. Guests appreciate the clean, cozy atmosphere with daily housekeeping maintaining a high standard of cleanliness. The stylish decor, comfortable beds and amenities like refrigerators and tea and coffee facilities contribute to a luxurious and homely experience. Despite occasional noise issues, the comfort and cleanliness of the rooms are standout features.
Cleanliness across the hotel is frequently commended with many guests noting the immaculate condition of the rooms and common areas. The friendly and efficient housekeeping staff further enhance the hotel’s reputation for maintaining a pristine environment.
The staff at Grand Royal receive high marks for their friendliness, professionalism and attentiveness. From receptionists to housekeeping, the hotel personnel are commended for providing excellent service, often going above and beyond to ensure guest satisfaction. The multilingual capabilities of the staff, particularly in English, are appreciated by international visitors.
The hotel’s Wi-Fi generally receives positive reviews for its reliability and speed, although there are occasional mentions of areas with weaker connectivity.
Family-friendly amenities are another strong point with spacious family rooms featuring double-decker bunk beds, playpens and cribs available upon request, catering well to the needs of travelers with young children.
Guests frequently compliment the comfort and quality of the beds, describing them as luxurious and spacious with clean, white linens. The overall comfort and coziness of the beds contribute significantly to guest satisfaction.
The Grand Royal hotel’s reputation as a four-star establishment is reinforced by its luxurious and clean environment, modern design and consistent maintenance. The stylish interiors, combined with the hotel’s overall ambiance and courteous staff, deliver a pleasant and comfortable experience.
Business travelers find the hotel well-suited to their needs with modern facilities, an equipped conference room and a quiet atmosphere conducive to productivity. The fast internet and practical room designs further support work-related activities.
Accessibility features at the Grand Royal are also noted with physically accessible rooms and facilities making it a practical choice for guests with disabilities. The hotel’s location and accessible public transport routes add to its convenience.
Overall, Grand Royal excels in providing a memorable and pleasant stay through its blend of excellent location, sumptuous dining, modern accommodations and top-notch service, making it a highly recommended choice for travelers.
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Guests consistently praise the breakfast experience, highlighting the buffet served on the top floor with panoramic views of the city. The variety and quality of the food, including options like omelettes, pancakes and vegan dishes, contribute to a delightful dining experience each morning. Although some guests mention the additional cost and occasional monotony, the overall feedback is positive.
The dining experience extends to dinner, where guests enjoy a luxurious setting with spectacular city views from the 9th-floor restaurant. The diverse menu, featuring cuisines from Asian to Ukrainian and Italian, earns rave reviews for its quality and taste. The ambiance is enhanced by live saxophone music, attentive service and additional amenities like room service and hookah options, making dining a highlight of the stay.
The rooms at Grand Royal are celebrated for their spaciousness and modern design. Guests appreciate the clean, cozy atmosphere with daily housekeeping maintaining a high standard of cleanliness. The stylish decor, comfortable beds and amenities like refrigerators and tea and coffee facilities contribute to a luxurious and homely experience. Despite occasional noise issues, the comfort and cleanliness of the rooms are standout features.
Cleanliness across the hotel is frequently commended with many guests noting the immaculate condition of the rooms and common areas. The friendly and efficient housekeeping staff further enhance the hotel’s reputation for maintaining a pristine environment.
The staff at Grand Royal receive high marks for their friendliness, professionalism and attentiveness. From receptionists to housekeeping, the hotel personnel are commended for providing excellent service, often going above and beyond to ensure guest satisfaction. The multilingual capabilities of the staff, particularly in English, are appreciated by international visitors.
The hotel’s Wi-Fi generally receives positive reviews for its reliability and speed, although there are occasional mentions of areas with weaker connectivity.
Family-friendly amenities are another strong point with spacious family rooms featuring double-decker bunk beds, playpens and cribs available upon request, catering well to the needs of travelers with young children.
Guests frequently compliment the comfort and quality of the beds, describing them as luxurious and spacious with clean, white linens. The overall comfort and coziness of the beds contribute significantly to guest satisfaction.
The Grand Royal hotel’s reputation as a four-star establishment is reinforced by its luxurious and clean environment, modern design and consistent maintenance. The stylish interiors, combined with the hotel’s overall ambiance and courteous staff, deliver a pleasant and comfortable experience.
Business travelers find the hotel well-suited to their needs with modern facilities, an equipped conference room and a quiet atmosphere conducive to productivity. The fast internet and practical room designs further support work-related activities.
Accessibility features at the Grand Royal are also noted with physically accessible rooms and facilities making it a practical choice for guests with disabilities. The hotel’s location and accessible public transport routes add to its convenience.
Overall, Grand Royal excels in providing a memorable and pleasant stay through its blend of excellent location, sumptuous dining, modern accommodations and top-notch service, making it a highly recommended choice for travelers.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Cheap Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
The Grand Royal boasts a very convenient location, much to the delight of its guests. Situated in the central area of Chernivtsi, the hotel is near the bus and train stations, making it easy to access different parts of the city. It's located on the main street and is within a comfortable 15-20 minute walk to the city center, which allows visitors to explore the old authentic streets, local cafes, pizzerias, supermarkets and even an ice rink. Guests can quickly reach city landmarks either by walking or taking tramlines 3 or 5.
The proximity to the central park and Shevchenko park offers a lovely touch of nature and some rooms even feature impressive city views from the balcony. While there are mentions of the hotel being a bit far from the center, a taxi ride or a leisurely stroll usually addresses this concern. The presence of parking, including a guarded lot right across the street, makes it convenient for those traveling by car. Overall, the hotel’s location provides a blend of accessibility, comfort and urban charm, ideal for both exploring and relaxing.
Breakfast at the Grand Royal offers a delightful experience characterized by diverse and delicious options, served buffet-style on the top floor with panoramic city views. Guests consistently praise the food's variety and taste, highlighting dishes like omelettes, pancakes and even vegan options. The buffet includes a good continental breakfast with some standout items like éclairs and watermelon and breakfast is available until 11 AM. The atmosphere is enhanced by a pleasant restaurant setting on the 9th floor, complemented by friendly and professional staff.
However, there are a few drawbacks, such as the breakfast not being included in the room rate and the need to pay an additional fee upon check-in. Some guests noted the breakfast options could become monotonous after a few days and there were occasional complaints about cold dishes. Despite these minor issues, the overall reception of the breakfast experience at Grand Royal is overwhelmingly positive with many guests appreciating the quality, variety and the beautiful city views from the dining area.
The Grand Royal Hotel boasts an impressive dining experience that consistently receives high praise from its guests. The hotel's main dining location is a luxurious restaurant situated on the 9th floor, offering a panoramic view of the city of Chernivtsi, which many find to add a unique and pleasant dimension to their dining experience. Guests repeatedly emphasize the consistently delicious food, drawing attention to a wide variety of freshly prepared, savory dishes that span multiple cuisines from Asian to Ukrainian, Italian and seafood.
Many reviews specifically commend the quality and taste of the food, describing it as a true taste experience with exquisite dishes. The live saxophone music in the evening creates a pleasant atmosphere, enhancing the overall dining experience. The speed and quality of service are generally noted as positives with friendly and attentive waitstaff contributing to a comfortable and enjoyable environment. Additionally, the restaurant provides room service options that guests describe as fast and just as delicious as dining in.
However, there are occasional mentions of inconsistencies, such as waiting times and dish quality, though these are in the minority. Despite these, the restaurant is frequently recommended with multiple reviewers labeling it as excellent, superb and even incredible. The presence of hookah, live music and the scenic views enhances the ambiance, making it an attractive dining venue within the hotel. Overall, the Grand Royal Hotel's restaurant offers a blend of delectable cuisine, spectacular city views and an engaging atmosphere, making it a standout feature of the hotel.
The rooms at Grand Royal receive high praise for their spaciousness and modern design. Guests consistently note the clean and cozy atmosphere with daily cleaning ensuring the rooms remain in pristine condition. The stylish interiors and elegant decor leave a lasting impression, often described as luxurious and sophisticated. Many appreciate the amenities provided, such as refrigerators, kettles, tea and coffee, adding to the comfort and convenience of their stay.
Multiple reviews highlight the large, comfortable beds and spacious bathrooms, making it easy for guests to settle in and feel at home. The well-designed rooms often feature beautiful views from balconies, enhancing the overall experience. Some unique room features like two-story beds or family rooms with bunk beds delight guests with children, offering both fun and practicality.
Newness is a significant advantage with many guests noting the modern furnishings and up-to-date facilities. The presence of smart TVs, good quality furniture and ample storage space are frequently appreciated. Despite a few minor issues like occasional noise or insufficient soundproofing, the overall consensus is positive.
The attentive and friendly staff enhance the guest experience, promptly addressing any concerns. Grand Royal’s blend of cleanliness, comfort and stylish design easily positions it as a top choice for travelers, providing a memorable and pleasant stay.
The guest reviews for the beds at 'Grand Royal' hotel are overwhelmingly positive, emphasizing the exceptional comfort and quality. Many guests repeatedly commend the comfortable and luxurious mattresses, even highlighting the sofa beds as equally cozy. The beds are described as huge, spacious and elegant with perfectly clean and white linens. While a few mentioned firm or hard mattresses and pillows, the general consensus remains that the beds are incredibly comfortable with phrases like huge and comfortable orthopedic and best bed frequently appearing. The amenities such as big double-decker beds in family rooms and the impeccably clean and soft linens add to the overall comfort experience. Guests appreciate the spaciousness and cleanliness of the rooms, contributing to the sense of relaxation and well-being during their stay.
Grand Royal has garnered significant praise from guests for its exceptional level of cleanliness. Visitors frequently describe the rooms as clean, cozy and comfortable with housekeeping services diligently handling daily cleaning tasks. Guests highlight the modern and beautiful interiors, praising both the stylish design and the quality finishes.
Among the standout features are the new and spacious rooms, where cleanliness is evidently prioritized. Everything from the walls to the bathrooms receives high marks for neatness and thorough cleaning. Many guests specifically mention the spotless condition of the hotel, describing it as very clean and even spotlessly clean in numerous comments.
Moreover, the hotel staff earns commendations for their friendly and timely cleaning service, ensuring that the rooms remain tidy and welcoming throughout the stay. The hotel's fresh renovation also adds to its appeal, combining modern aesthetics with rigorous hygiene standards.
Despite a few isolated mentions of less-than-perfect cleaning in some areas, such as occasional stains on the sheets or remnants from previous guests in the toilet, the overall sentiment is overwhelmingly positive. The Grand Royal stands out as a beacon of cleanliness and comfort, promising a pristine environment for its guests.
The Grand Royal hotel is highly praised for its exceptional staff, who are frequently described as friendly, polite and helpful by numerous guests. The level of professionalism and courtesy displayed by the hotel personnel, from reception administrators to housekeepers, consistently exceeds expectations. Many guests applaud the efficient and proficient handling of their requests and the warm welcome they receive upon arrival. The multilingual capabilities of the staff, particularly their fluency in English, further enhance the experience for international visitors.
The hotel's staff are noted for their attentiveness and willingness to go above and beyond to resolve issues and ensure a comfortable and pleasant stay. The reception staff are repeatedly highlighted as welcoming, patient and eager to assist with many reviewers specifically commending the administrators for their friendliness and competence. Housekeeping staff are celebrated for their impeccable professionalism and pleasant demeanor, contributing significantly to the overall positive atmosphere.
While the majority of feedback about the staff is glowing, there are occasional mentions of areas for improvement, particularly regarding the restaurant staff and service levels at the reception. Nonetheless, the general consensus remains overwhelmingly positive with many guests expressing high regards and recommendations for the hotel based largely on the quality and friendliness of its staff. This strong emphasis on excellent service and guest satisfaction helps to reaffirm the Grand Royal as a top choice for travelers seeking a memorable and pleasant hotel experience.
The Grand Royal hotel generally receives positive feedback regarding its Wi-Fi with several guests highlighting the good and fast internet connection available. Many reviews commend the stable and reliable Wi-Fi in the rooms, allowing for smooth online activities. Complimentary Wi-Fi access adds to the convenience for guests. However, there are some mentions of areas needing improvement, where the Wi-Fi connection can be slow or unstable. Overall, while the Wi-Fi quality is largely praised, some guests have experienced weaker or intermittent service.
The Grand Royal offers a variety of amenities and facilities tailored to families traveling with children. The hotel's family rooms are a standout, featuring spacious layouts and huge double-decker bunk beds that bring excitement and joy to young travelers. The cleanliness and spaciousness of the rooms receive high marks, ensuring a comfortable stay for all family members.
Guests with young children appreciate the staff's thoughtful touches, such as the provision of playpens and cribs upon request, which contribute to a hassle-free stay. Families traveling with teenagers also find satisfaction in the accommodations, indicating the versatility of the hotel's offerings.
Overall, the Grand Royal provides a welcoming environment for families, subtly ensuring comfort through well-designed family rooms that keep both parents and children happy. Though there are minor inconveniences, the positive feedback highlights a generally enjoyable experience for families.
The Grand Royal has received praise for its four-star status, featuring a sophisticated and luxurious ambiance that impresses guests. Visitors frequently highlight the stylish, modern and spacious rooms that contribute to a high level of comfort. The hotel is noted for its very clean environment, well-thought-out bedside lighting solutions and excellent maintenance. The warm, comfortable and luxurious atmosphere, combined with friendly and polite staff, adds to the pleasant guest experience.
Many guests find the breakfast buffet varied and meeting star-level expectations, complemented by delicious meals and a pleasant dining atmosphere. The interior design is appreciated for its sophistication and European hotel standards. While some reviews comment on staff conduct not always aligning with the four-star rating, overall impressions remain positive, citing a good value for money and an impressively luxurious experience, rare even in the capital. The Grand Royal is recommended for its perfect balance of service and luxury, making it a highly recommended choice for travelers seeking comfort and elegance.
The 'Grand Royal' is widely recognized as an excellent choice for business travelers, offering modern facilities and amenities tailored for work-related activities. The hotel boasts a convenient and well-equipped conference room, making it one of the top places to conduct business meetings. Guests highlighted the high level of services and the conducive environment provided for work, including fast internet and rooms designed for comfort and productivity. The hotel’s sound insulation ensures a quiet atmosphere, essential for both meetings and a comfortable stay. 'Grand Royal' comes highly recommended for business people seeking luxury and functionality during their business trips.
Grand Royal offers notable accessibility features for guests with disabilities, making it a practical choice for those requiring specific accommodations. The hotel is conveniently accessible by tramlines 3 and 5, making travel straightforward. Guests appreciate the hotel's good facilities, including physically accessible rooms and convenient breakfast service. The property is also easily reachable and easy to locate.
Reviewers highlight that rooms are very accessible, ensuring comfort for guests with disabilities. For those driving, there is a parking lot conveniently located across the road. Despite the positive remarks, there are some areas for improvement. The hotel has one small, slow elevator serving nine floors, which can be inconvenient and at times, it might be quicker to take the stairs.
On a less positive note, the street outside the hotel is often crowded with cars and the noise insulation within the hotel could be better, as some guests have mentioned noise issues and thin walls. Despite these minor setbacks, Grand Royal is described as perfect for people with disabilities, offering a practical and accessible stay enhanced by a diverse cuisine that includes Asian, Ukrainian, Italian and seafood options.
The Grand Royal is a charming destination for couples seeking a romantic retreat. The hotel's rooms exude a delightful and cozy romantic atmosphere, ideal for special moments together. Its sophisticated restaurant offers meals accompanied by soothing saxophone music, creating a pleasant dining experience. Guests can enjoy an incredible view from the restaurant, making every meal, from breakfast to dinner, truly special. The hotel's beautiful location adds to the romance, providing wonderful views that enhance the overall experience. Whether for a romantic dinner or a getaway, the Grand Royal makes celebrations special, even offering thoughtful gestures like discounts and complimentary champagne for occasions like birthdays.
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Location
The proximity to the central park and Shevchenko park offers a lovely touch of nature and some rooms even feature impressive city views from the balcony. While there are mentions of the hotel being a bit far from the center, a taxi ride or a leisurely stroll usually addresses this concern. The presence of parking, including a guarded lot right across the street, makes it convenient for those traveling by car. Overall, the hotel’s location provides a blend of accessibility, comfort and urban charm, ideal for both exploring and relaxing.
Breakfast
However, there are a few drawbacks, such as the breakfast not being included in the room rate and the need to pay an additional fee upon check-in. Some guests noted the breakfast options could become monotonous after a few days and there were occasional complaints about cold dishes. Despite these minor issues, the overall reception of the breakfast experience at Grand Royal is overwhelmingly positive with many guests appreciating the quality, variety and the beautiful city views from the dining area.
Dinner
Many reviews specifically commend the quality and taste of the food, describing it as a true taste experience with exquisite dishes. The live saxophone music in the evening creates a pleasant atmosphere, enhancing the overall dining experience. The speed and quality of service are generally noted as positives with friendly and attentive waitstaff contributing to a comfortable and enjoyable environment. Additionally, the restaurant provides room service options that guests describe as fast and just as delicious as dining in.
However, there are occasional mentions of inconsistencies, such as waiting times and dish quality, though these are in the minority. Despite these, the restaurant is frequently recommended with multiple reviewers labeling it as excellent, superb and even incredible. The presence of hookah, live music and the scenic views enhances the ambiance, making it an attractive dining venue within the hotel. Overall, the Grand Royal Hotel's restaurant offers a blend of delectable cuisine, spectacular city views and an engaging atmosphere, making it a standout feature of the hotel.
Rooms
Multiple reviews highlight the large, comfortable beds and spacious bathrooms, making it easy for guests to settle in and feel at home. The well-designed rooms often feature beautiful views from balconies, enhancing the overall experience. Some unique room features like two-story beds or family rooms with bunk beds delight guests with children, offering both fun and practicality.
Newness is a significant advantage with many guests noting the modern furnishings and up-to-date facilities. The presence of smart TVs, good quality furniture and ample storage space are frequently appreciated. Despite a few minor issues like occasional noise or insufficient soundproofing, the overall consensus is positive.
The attentive and friendly staff enhance the guest experience, promptly addressing any concerns. Grand Royal’s blend of cleanliness, comfort and stylish design easily positions it as a top choice for travelers, providing a memorable and pleasant stay.
Beds
Cleanliness
Among the standout features are the new and spacious rooms, where cleanliness is evidently prioritized. Everything from the walls to the bathrooms receives high marks for neatness and thorough cleaning. Many guests specifically mention the spotless condition of the hotel, describing it as very clean and even spotlessly clean in numerous comments.
Moreover, the hotel staff earns commendations for their friendly and timely cleaning service, ensuring that the rooms remain tidy and welcoming throughout the stay. The hotel's fresh renovation also adds to its appeal, combining modern aesthetics with rigorous hygiene standards.
Despite a few isolated mentions of less-than-perfect cleaning in some areas, such as occasional stains on the sheets or remnants from previous guests in the toilet, the overall sentiment is overwhelmingly positive. The Grand Royal stands out as a beacon of cleanliness and comfort, promising a pristine environment for its guests.
Staff
The hotel's staff are noted for their attentiveness and willingness to go above and beyond to resolve issues and ensure a comfortable and pleasant stay. The reception staff are repeatedly highlighted as welcoming, patient and eager to assist with many reviewers specifically commending the administrators for their friendliness and competence. Housekeeping staff are celebrated for their impeccable professionalism and pleasant demeanor, contributing significantly to the overall positive atmosphere.
While the majority of feedback about the staff is glowing, there are occasional mentions of areas for improvement, particularly regarding the restaurant staff and service levels at the reception. Nonetheless, the general consensus remains overwhelmingly positive with many guests expressing high regards and recommendations for the hotel based largely on the quality and friendliness of its staff. This strong emphasis on excellent service and guest satisfaction helps to reaffirm the Grand Royal as a top choice for travelers seeking a memorable and pleasant hotel experience.
Wi-Fi
Family
Guests with young children appreciate the staff's thoughtful touches, such as the provision of playpens and cribs upon request, which contribute to a hassle-free stay. Families traveling with teenagers also find satisfaction in the accommodations, indicating the versatility of the hotel's offerings.
Overall, the Grand Royal provides a welcoming environment for families, subtly ensuring comfort through well-designed family rooms that keep both parents and children happy. Though there are minor inconveniences, the positive feedback highlights a generally enjoyable experience for families.
4 Star
Many guests find the breakfast buffet varied and meeting star-level expectations, complemented by delicious meals and a pleasant dining atmosphere. The interior design is appreciated for its sophistication and European hotel standards. While some reviews comment on staff conduct not always aligning with the four-star rating, overall impressions remain positive, citing a good value for money and an impressively luxurious experience, rare even in the capital. The Grand Royal is recommended for its perfect balance of service and luxury, making it a highly recommended choice for travelers seeking comfort and elegance.
Business
Accessible
Reviewers highlight that rooms are very accessible, ensuring comfort for guests with disabilities. For those driving, there is a parking lot conveniently located across the road. Despite the positive remarks, there are some areas for improvement. The hotel has one small, slow elevator serving nine floors, which can be inconvenient and at times, it might be quicker to take the stairs.
On a less positive note, the street outside the hotel is often crowded with cars and the noise insulation within the hotel could be better, as some guests have mentioned noise issues and thin walls. Despite these minor setbacks, Grand Royal is described as perfect for people with disabilities, offering a practical and accessible stay enhanced by a diverse cuisine that includes Asian, Ukrainian, Italian and seafood options.
Romantic
No, Grand Royal doesn't have any pool.
No, a spa isn't available at Grand Royal.
No, Grand Royal doesn't allow dogs.
No, parking facilities aren't available at Grand Royal.
No, Grand Royal doesn't have a gym.
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