Great Smokies Inn - Cherokee

Cherokee 35.49836100, -83.30622900 , 1636 Acquoni Road (Show on Map)
8.8
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsGreat Smokies Inn - Cherokee enjoys a prime location right at the entrance of the Great Smoky Mountains National Park, making it an ideal hub for outdoor adventures like hiking, fishing, tubing and elk viewing. The inn is also conveniently close to shops, restaurants and attractions such as Harrah’s Cherokee Casino and Santa’s Land. Guests are particularly impressed with the beautiful and tranquil surrounding area.

The rooms at the inn are clean, spacious and well-maintained, featuring amenities like fridges, microwaves and TVs. Guests find the accommodations cozy and the beds particularly comfortable, contributing to a pleasant and restful stay. Pet-friendly options are available and the cleanliness extends to these rooms as well. While some areas, like the bathrooms, could use updates, the overall comfort and quality remain high.

Notable for its exceptional cleanliness, the inn maintains a tidy and welcoming atmosphere. This is complemented by the staff, who are frequently highlighted for their friendliness and efficiency. The front desk personnel and housekeeping staff receive consistent praise for their helpful and courteous service, enhancing the guest experience.

Parking at the inn is abundant and convenient with many guests appreciating the ability to park right in front of their rooms. This drive-up access makes for an easy and stress-free arrival and departure.

The outdoor pool is another highlight, described as clean and inviting with beautiful mountain views. It's a family-friendly feature, offering ample seating and a welcoming environment for both adults and children.

Despite the positive aspects, there is a consistent call for the addition of a breakfast service. Guests often note the absence of breakfast options, though there are good alternatives nearby.

The Wi-Fi experience is mixed with some guests reporting strong connectivity while others face issues with slow or unstable signals.

In summary, Great Smokies Inn - Cherokee stands out for its prime location, clean and comfortable rooms, friendly staff, convenient parking and inviting pool. While the lack of breakfast service and variable Wi-Fi may be minor drawbacks, the overall positive feedback makes it a highly recommended choice for visitors to the area.
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Hotel near Golf Courses

Family Friendly Hotel

Hotel with Swimming Pool

  Children's Pool    Outdoor Pool  


Hotel with Parking

Accessible Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Room Types
King Room - Non-Smoking This room features a cable TV and coffee-making facilities.

Queen Room with Two Queen Beds - Non-Smoking This room features a cable TV and coffee-making facilities.

Queen Room - Smoking This double room features a pool with a view. The spacious double room offers air conditioning, a washing machine, a balcony with pool views as well as a private bathroom boasting a bath. The unit has 2 beds.

King Room Guests will have a special experience as the double room features a pool with a view. The spacious double room provides air conditioning, a washing machine, a balcony with pool views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Guest Reviews
8.8
Excellent
Location
Great Smokies Inn - Cherokee boasts an exceptional location that consistently impresses guests with its proximity to key attractions and conveniences. Situated right at the entrance to the Great Smoky Mountains National Park, the hotel offers an unparalleled starting point for hiking tours and explorations of the scenic Blue Ridge Parkway. Its setting in the charming town of Cherokee also provides easy access to a plethora of shops, restaurants and local attractions—all within walking distance.

The surrounding area is described as beautiful with stunning views and a peaceful atmosphere that allows guests to enjoy the natural beauty and tranquility away from the hustle and bustle. The hotel’s central location makes it a perfect hub for activities such as fishing, tubing and elk viewing and it’s just a short drive to major local attractions like Harrah’s Cherokee Casino and Santa’s Land.

Guests appreciate the cleanliness, attentive staff and value for money, noting that the inn is well-maintained with spacious rooms. The convenience of parking right in front of the rooms adds to the overall ease of stay, making it a comfortable and ideal lodging choice for families and travelers seeking both adventure and relaxation in a picturesque setting.

Breakfast
Guest reviews for Great Smokies Inn - Cherokee reveal mixed sentiments regarding breakfast options at the hotel. A common thread in the feedback is the absence of breakfast with many guests expressing a desire for this service to be added. While some mentioned that the hotel provides coffee and hot chocolate, defaulting to a morning beverage routine, it seems that visitors would appreciate more substantial offerings. Despite the hotel's clean rooms, pleasant atmosphere and good amenities, the lack of a breakfast option stands out as a notable gap.

Guests have pointed out that there are great breakfast spots conveniently located across the street, which compensates somewhat for the hotel's lack of breakfast service. However, many believe that even a simple continental breakfast, comprising items like yogurt or prepackaged pastries, could elevate their experience at the hotel. The frequent suggestion for something as basic as a breakfast bar underscores this sentiment.

The positive aspects concerning the hotel’s location, cleanliness and overall stay are somewhat overshadowed by the consistent call for an in-house breakfast option. Therefore, those planning to stay at Great Smokies Inn - Cherokee might want to prepare for breakfast plans outside the hotel or make use of the in-room microwave and fridge for morning meals.

Rooms
A stay at the Great Smokies Inn in Cherokee promises a pleasant and comfortable experience, primarily due to its consistently clean and spacious rooms. The recently remodeled rooms come equipped with handy amenities such as a fridge, microwave and TV, ensuring convenience during the stay. Guests frequently commend the hotel's impressive cleanliness, noting that both the rooms and bathrooms are well-maintained and updated.

The accommodations are described as comfortable with many guests highlighting the coziness of the beds and the quiet atmosphere of the hotel. The rooms are notably spacious and well-appointed, offering a classic independent hotel experience. Some rooms provide beautiful views, adding to the overall appeal of the stay.

The location is considered favorable with easy access to shops and restaurants, making it suitable for visitors looking to explore the area. Additionally, the staff at Great Smokies Inn receives high praise for their friendliness and helpfulness.

Although the hotel bears some signs of age, it doesn't detract from the overall quality and cleanliness. However, a few areas like the bathrooms have not been updated and could benefit from some maintenance.

Pet-friendly accommodations are available with the pet-friendly rooms also maintaining the high standard of cleanliness. Parking is convenient and close to the rooms, adding to the guest's convenience.

In summary, Great Smokies Inn - Cherokee stands out for its clean, spacious and comfortable rooms, friendly staff and convenient location, making it a reliable choice for visitors to the area.

Beds
Great Smokies Inn - Cherokee is highly regarded by guests for its commitment to comfort and cleanliness when it comes to their beds. The overwhelming majority of reviews highlight the beds as clean and very comfortable, which has provided many visitors with a pleasant and restful sleep. Phrases such as super comfortable, very comfy and beds slept good crop up frequently, suggesting that the mattresses and bedding meet the expectations of most guests.

Several reviews specifically mention the queen and king-size beds as particularly comfy with some guests even considering the beds to be the best they have slept in for years. Additionally, the beds are often described as clean and fresh with crisp sheets and well-maintained rooms enhancing the overall positive sleeping experience.

However, not all feedback was unanimous in praise. A minority of guests found the beds to be either too hard or too soft for their liking with a few reports of uncomfortable experiences that led to disrupted sleep. Additionally, some comments suggested that certain beds might soon need replacing to maintain the high standards appreciated by most visitors.

Overall, while Great Smokies Inn - Cherokee seems to deliver on providing comfortable and clean beds for a good night's sleep, individual preferences on mattress firmness may lead to varying experiences.

Cleanliness
Great Smokies Inn - Cherokee stands out for its exceptional cleanliness and comfort, as highlighted by numerous guest reviews. Visitors have consistently praised the immaculate and well-maintained condition of the rooms and facilities. The hotel boasts recently updated and renovated rooms that are charming, comfortable and spacious. Many guests have mentioned that their rooms were spotlessly clean and equipped with handy amenities such as fridges and microwaves.

The friendly and accommodating staff further enhance the positive experience by ensuring that the property is always neat and tidy. The bathrooms, in particular, have received special mention for their super clean state. Guests have also appreciated the quiet and cozy atmosphere of the hotel.

The location of Great Smokies Inn is another plus, offering convenient access to key attractions and providing a clean and serene environment. Overall, the hotel provides great value with its combination of cleanliness, comfortable accommodations and friendly service, making it a highly recommended choice for travelers.

Staff
Great Smokies Inn - Cherokee is highly praised for its exceptional staff with numerous reviews highlighting their friendliness and efficiency. Guests frequently encounter a welcoming atmosphere from the moment they check in with the front desk staff being particularly noted for their professionalism and helpfulness. Many guests found the reception staff accommodating and efficient, making the check-in and check-out processes smooth and hassle-free.

The hospitality at this hotel extends beyond just the front desk. Housekeeping is often described as fantastic, friendly and willing to go above and beyond to meet guests' needs. Specific staff members, like Amy and Ms. Hollie, have left lasting positive impressions on visitors for their outstanding service.

Guests also appreciate the overall politeness and courteous behavior of all staff members, who are described as incredibly friendly, wonderful and universally pleasant. Whether it's through small interactions or attending to specific requests, the staff consistently demonstrates a level of dedication and care that enhances the guest experience.

In summary, the staff at Great Smokies Inn - Cherokee are considered one of the hotel's best attributes, contributing significantly to its reputation as a welcoming and efficient place to stay. Whether dealing with the front desk, housekeeping or management, guests can expect friendly and helpful service throughout their visit.

Wi-Fi
The Wi-Fi situation at Great Smokies Inn - Cherokee appears to be varied based on guest reviews. Some guests highlighted that the Wi-Fi as good for the location with certain reviews mentioning strong and excellent Wi-Fi, as well as free Wi-Fi being available. However, other feedback points to consistent issues such as poor internet connection, weak and unstable signals and instances where the Wi-Fi was down or not working at all. There were also mentions of trouble connecting, slow speeds and a need for better or faster Wi-Fi. For guests experiencing issues with phone signal, the Wi-Fi served as an alternative means of connectivity. Overall, while some guests had a positive experience with the Wi-Fi, others found it unreliable and insufficient during their stay.

Pool
The 'Great Smokies Inn - Cherokee' boasts a delightful outdoor pool experience, attracting numerous positive reviews from guests. Guests have frequently praised the pool for being clean, inviting and a refreshing retreat after a long day. The pool area, described as well-maintained and featuring lovely landscaping, offers beautiful mountain views that enhance the overall atmosphere. Many visitors appreciated the cleanliness and maintenance of both the pool and its surrounding areas, often noting the provision of pool towels and a comfortable ambiance.

The family-friendly amenities include a good-sized pool with a kiddie section, ensuring enjoyment for children. The poolside experience is further enriched by ample seating and a pleasant environment, making it a great place to relax.

While mentions of the pool being closed or not in use did surface, the overall feedback from guests remains highly favorable with the clean and inviting pool being a highlight of their stay. The availability of the pool from 10 AM to 10 PM offers flexible options for guests to unwind.

In summary, guests of 'Great Smokies Inn - Cherokee' can expect a well-kept, enjoyable pool area that provides a refreshing escape with scenic surroundings.

Parking
Great Smokies Inn - Cherokee boasts abundant and convenient parking options, making it a top choice for travelers with vehicles. Guests frequently commend the ample parking spaces, allowing for easy and stress-free parking upon arrival. The availability of parking right in front of the rooms adds an extra layer of convenience, especially for those who appreciate drive-up access. Many reviews highlight the ease of parking and the satisfaction of having parking spaces directly at the room door. Additionally, the hotel's parking facilities are well-lit, ensuring safety and ease even at night. While a few guests noted the need to be cautious when backing up, overall, the parking experience at Great Smokies Inn - Cherokee is consistently praised for its accessibility and convenience.

Family
Great Smokies Inn - Cherokee comes highly recommended for family gatherings and reunions. Its location by the entrance of the park makes it convenient for various excursions, including trips to the Smokies, Maggie Valley and popular attractions like The Dragon. The hotel offers a family-friendly atmosphere with spacious family rooms and clean, comfortable accommodations that contribute to a homey and welcoming environment. Additionally, there is a kids pool and specific amenities like a fun nylon bag for children, which added a special touch for younger guests. Families visiting with children particularly appreciated the family friendly environment and activities such as coloring sessions. The hotel's proximity to food and shopping options further enhances the convenience for families with attractions like Santas Land being a magical experience for younger guests. This family oriented, quaint hotel becomes a home away from home for many guests, making it a repeat choice for those visiting Cherokee.

Golf
Great Smokies Inn - Cherokee is favorably situated for golf enthusiasts with easy access to nearby golf courses, making it a notable destination for those looking to enjoy a golfing getaway. The hotel's location is praised for being close to various attractions, including trout fishing at KOA, local shops and restaurants. Additionally, the surroundings offer a beautiful mountain view, enhancing the experience. The area is also ideal for fishing, elk viewing and exploring hiking trails, adding a variety of outdoor activities for guests. In summary, the inn provides a well-rounded experience with its strategic location and range of leisure opportunities.

Accessible
Great Smokies Inn - Cherokee offers a generally accessible experience for guests with disabilities, although there are notable areas for improvement. Many guests appreciated the comfortable and accessible accommodations, as well as the ease of access to nearby shops, restaurants and gas stations. The friendly and helpful staff contributed positively to the overall experience. However, the lack of an elevator in the two-story building posed a significant inconvenience, especially for those assigned rooms on the second floor. Additionally, some guests noted discrepancies regarding the availability of handicap-accessible rooms with multiple beds. Overall, the hotel's efforts to cater to guests with disabilities were met with mixed reviews, while certain aspects like location and staff service received praise.

Outdoor Pool
The outdoor pool at Great Smokies Inn - Cherokee received consistent praise for its cleanliness and maintenance. Guests appreciated the well-maintained pool with clean towels available for use. The pool area is nicely integrated into the hotel's surroundings, featuring lovely landscaping. While the pool is a highlight for many, some noted that it is seasonally closed. Nonetheless, when open, the pool offers a clear and refreshing experience in a pleasant setting.


Yes, Great Smokies Inn - Cherokee has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

No, a spa isn't available at Great Smokies Inn - Cherokee.

No, Great Smokies Inn - Cherokee doesn't allow dogs.

Yes, parking facilities are available at Great Smokies Inn - Cherokee.

No, Great Smokies Inn - Cherokee doesn't have a gym.

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