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Summary of reviewsLa Merced Plaza Hostal enjoys wide acclaim for its prime location with guests consistently praising its central positioning. Situated near the historic center and main square, it offers convenient access to key city attractions, making it an ideal choice for travelers who value proximity and ease of movement. Guests feel secure and at peace in its tranquil setting, often noting the excellent value for money.
Breakfast at the hostal receives mixed reviews but generally leans positive. Guests appreciate the effort put forth by the staff, particularly their willingness to accommodate early breakfasts. The morning meals are frequently described as good, tasty and very good, though some guests find them a bit simple and lacking in variety. Overall, the staff’s attentive service enhances the breakfast experience.
The rooms are another highlight, described as spacious, comfortable and very clean. Guests are particularly impressed by the beautiful views of the Chimborazo coast from certain rooms, as well as the modern amenities like TVs with Netflix and YouTube. However, there are a few minor concerns: some rooms lack proper ventilation and soundproofing and bathrooms can have poor lighting. Despite these issues, the rooms generally provide a cozy and pleasant environment.
Cleanliness feedback is mixed but skewed towards the positive. While the hostal is frequently noted as clean and well-maintained, there are occasional mentions of areas needing improvement, such as bathrooms and communal spaces. Some specific issues include dusty curtains and clogged showers. Nonetheless, many guests still find the cleanliness satisfactory or even excellent.
The staff at La Merced Plaza Hostal earn high marks for their exceptional service and friendliness. Descriptions of the staff as very helpful, attentive and courteous are common with personalized attention being a standout feature. The welcoming atmosphere created by the amicable and supportive staff significantly enhances the overall guest experience.
Lastly, the free WiFi at the hostal is generally well-received with many guests finding it fast and reliable enough for work purposes. There are some instances of connectivity issues in certain rooms, but these seem to be the exception rather than the rule. Overall, guests appreciate the quality of the internet service provided.
In summary, La Merced Plaza Hostal offers a central and convenient location, comfortable rooms with great views, a generally well-received breakfast and WiFi and outstanding service from a friendly staff, making it a recommended choice for visitors.
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