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Summary of reviewsYang Ming Shan Tien Lai Resort & Spa receives high praise for its stunning location, nestled between the mountains and the sea, offering breathtaking views of Yangmingshan's natural beauty. The proximity to Yangmingshan National Park makes it an excellent base for hiking enthusiasts and those interested in natural hot springs. Despite being somewhat remote, it is conveniently accessible and strikes a balance between seclusion and urban convenience.
The resort offers an impressive breakfast experience with a buffet that caters to both Western and Asian tastes. Guests appreciate the variety, abundance and quality of the food, noting the politeness and dedication of the breakfast staff. Although some find the breakfast facilities far from the rooms, the overall feedback remains highly positive.
Dinner experiences at the resort are contrasted with mixed reviews. The hot pot buffet and à la carte options at Blue Magpie Pavilion receive praise, but some guests feel the food quality does not match its high prices and the dinner menu could benefit from more variety.
Rooms at the resort are spacious, clean and comfortable. Many feature king-sized beds and private hot spring pools, contributing to a luxurious stay. Guests highlight the cleanliness and quietness of the rooms, although some note that soundproofing could be improved.
Cleanliness across the resort is generally well-regarded with particular commendations for the maintenance of the rooms and changing facilities. However, areas such as the hot spring pools and some parts of the buildings could benefit from renovation.
The staff at Yang Ming Shan Tien Lai Resort & Spa is frequently praised for their attentiveness and friendliness. Guests particularly appreciate the courteous nature of the breakfast staff and front desk employees. While a few instances of less enthusiastic service are noted, the overall feedback is largely positive.
The spa and hot spring facilities receive exceptional reviews for their variety, quality and soothing experience. The numerous pools cater to different preferences and temperatures with some rooms boasting private hot springs for added luxury.
Outdoor hot spring facilities are a highlight, offering a clean and diverse experience. Private outdoor hot springs in some rooms are a particular favorite, though there are occasional mentions of aging pool areas.
Families find the resort accommodating with thoughtful amenities and activities for children. The outdoor pool and hot spring areas are family-friendly and special events enhance the experience. However, some family rooms lack external windows, which might be a consideration for guests.
Beds at the resort are generally very comfortable with guests frequently praising their large size and cozy bedding. Most enjoy a restful night's sleep, although some find the mattresses and pillows too soft.
In conclusion, Yang Ming Shan Tien Lai Resort & Spa offers a scenic, comfortable and diverse resort experience with a few areas for improvement, particularly in dining and some aging facilities. Show more
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Categories
Resort with EV Charging Stations
Resort with Rooms With Jacuzzi / Hot-tub
Luxury Resort
Resort Taking Steps Towards Sustainability
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Children's Pool Outdoor Pool
Business Resort
Resort with Parking
EV charging stations
Accessible Resort
Resort with Gym
4-Star Resort
Resort with Outdoor Pool
Resort with Children's Pool
Room Types
Western Double RoomRoom for 2 guests features a flat-screen cable TV and private balcony with mountain views.
if booked Half board package the dinner is a set dinner for two offered at Blue Magpie Lounge
There is no hot spring pool in this room
Western Triple RoomLarger room for 3 guests with a flat-screen cable TV and private balcony.
if booked Half board package the dinner is offered as set dinner at Blue Magpie Lounge
Western Quadruple RoomSpacious room for 4 guests with a flat-screen cable TV and private balcony.
if booked Half board package the dinner is offered as set dinner at Blue Magpie Lounge
Japanese Style Double RoomA spacious Japanese-style room featuring a semi-open hot spring bath.
if booked Half board package the dinner is a set dinner for two offered at Blue Magpie Lounge
Japanese-Style Triple RoomThis triple room has balcony, seating area, tile/marble flooring and spring bath.
if booked Half board package the dinner is offered as set dinner at Blue Magpie Lounge
Japanese-Style Quadruple RoomThis quadruple room has balcony, tile/marble flooring, bathrobes and a spring bath.
if booked Half board package the dinner is offered as set dinner at Blue Magpie Lounge
Superior Double Roomif booked Half board package the dinner is a set dinner for two offered at Blue Magpie Lounge
Guest Reviews
8.3
Very Good
Location
Yang Ming Shan Tien Lai Resort & Spa is nestled in a beautiful location, offering breathtaking views of the stunning Yangmingshan scenery. It is conveniently located near the Yangmingshan National Park, making it an excellent base for those interested in exploring the nearby hiking paths and enjoying the natural hot springs. The property itself and its surroundings are visually striking with the added benefit of being relatively accessible. Positioned between the mountain and the sea, the resort provides guests with a scenic and secluded environment. While the proximity to Golden City ensures some urban convenience, potential visitors should note that the hotel's remote setting might present challenges in finding diverse dining options nearby and the overall environment can be humid.
Breakfast
Yang Ming Shan Tien Lai Resort & Spa offers an impressive breakfast experience that caters to a wide range of tastes. The breakfast buffet provides numerous options, covering both Western and Asian cuisines, ensuring that there's something for everyone. Guests frequently praise the breakfast for being delicious, abundant and varied with a huge variety of foods available. The selection includes both local and Western dishes, making it a rich and satisfying meal to start the day.
Reviewers also commend the politeness and excellence of the breakfast staff, highlighting their dedication to service. Despite one observation that the facilities are a bit far from the rooms, the overall feedback on the breakfast remains very positive with many guests appreciating the improvements and the generous offerings. There are instances of breakfast being served to the room, adding to the convenience.
While the majority of reviews are favorable, mentioning the buffet style and the diversity of the dishes, a few guests found the breakfast to be mediocre or not up to par. However, these are exceptions in a generally well-regarded dining experience. Overall, the breakfast at Yang Ming Shan Tien Lai Resort & Spa leaves a positive impression with its ample and delicious options.
Dinner
The dinner experience at Yang Ming Shan Tien Lai Resort & Spa presents a mixed bag based on guest reviews. On the positive side, the hot pot buffet offers unlimited meat with a variety of options and the meals for both dinner and breakfast generally do not repeat, adding some variety to the dining experience. The food at Lan Que Ge is described as delicious and dinner at the Blue Magpie Pavilion provides exquisite à la carte options.
However, there are several criticisms about the dining experience. Some guests found the food to be quite ordinary with high prices that do not match the quality. The overall dinner options are limited and weekday dinners were not very filling. Dishes at the Kankan Restaurant are only average, offering just ordinary snacks and some found the flavors and variety to be disappointing. The dinner vouchers provide fewer options for ordering and the dining experience at the Japanese-style inn and elsewhere in the resort needs improvement. Overall, while there are some standout dining experiences, many guests felt that the dinner menu and quality could be significantly enhanced.
Rooms
Yang Ming Shan Tien Lai Resort & Spa offers generously sized, clean and comfortable rooms that are well-received by guests. Most rooms boast substantial king-size beds, ensuring a restful sleep. Several accommodations feature private hot spring pools, adding a luxurious touch to the stay. Guests appreciate the quietness and cleanliness, providing an ideal environment for relaxation. Some rooms come with delightful local snacks and drinks, making for a pleasant welcome. However, the soundproofing could use some improvement, as noted by a few visitors. Despite this minor drawback, the efficient and responsive staff contributes positively to the overall experience.
Beds
Yang Ming Shan Tien Lai Resort & Spa generally receives praise for the comfort and large size of its beds. Guests frequently find the beds very comfortable to sleep on and many appreciate the cozy and accommodating bedding. The pillows are often highlighted as very comfortable, contributing to an overall pleasant sleep experience. However, there are occasional notes of softer mattresses and pillows affecting sleep quality for some with specific mentions of inadequate back support and overly soft pillows. Overall, most guests have a restful night's sleep at this resort.
Cleanliness
Yang Ming Shan Tien Lai Resort & Spa receives positive remarks for its overall cleanliness with guests appreciating the clean and comfortable accommodations. The spacious rooms are well maintained and reviewers particularly note the cleanliness of the changing rooms and other facilities. The environment is described as clean and comfortable, contributing to a pleasant stay.
However, a few areas need attention. The shower faucets and indoor air quality could be improved in some areas. The hot spring pools and swimming pool have been reported to have floating debris and the open-air bath’s pool management seems to be lacking. Additionally, some parts of the buildings appear aged and could benefit from further renovation.
Despite these minor drawbacks, the resort’s commitment to maintaining cleanliness and comfort shines through.
Staff
Guests of Yang Ming Shan Tien Lai Resort & Spa generally praised the staff for being very attentive and friendly. Many reviews highlighted the courteous and helpful nature of the staff, noting that their service attitude was excellent and they made guests feel at home. Specific mentions were made about the breakfast staff and a front desk employee, both commended for their positive attitudes. The service quality overall was described as excellent with staff proactively greeting customers and responding enthusiastically to inquiries.
However, a few reviews pointed out some areas for improvement. Some guests felt that certain staff members, particularly at Water World and the reception, lacked enthusiasm and professionalism. There were occasional remarks about staff not being very welcoming and the attitude of some waitstaff being subpar.
Despite these occasional criticisms, the majority of feedback about the staff leaned towards the positive with several guests emphasizing their kindness and helpfulness.
Spa
Yang Ming Shan Tien Lai Resort & Spa boasts exceptional spa and hot spring facilities that impress with their variety and quality. Guests rave about the extensive selection of baths, which include outdoor, indoor, open and secluded spaces to suit different preferences. The Japanese spa area stands out for its beauty, while the comfort and spaciousness of the hot spring pools provide a soothing experience. The resort also offers incredible outdoor baths that allow guests to enjoy the serene mountain mist. The hot spring in the rooms adds an additional level of luxury, allowing guests to soak in privacy. The temperatures across the numerous pools cater to different comfort levels, ensuring a relaxing and rejuvenating experience.
Pool
Yang Ming Shan Tien Lai Resort & Spa offers a variety of outdoor hot spring facilities that guests have found impressive and well-maintained. The resort boasts many outdoor hot spring pools, all of which are clean and provide a diverse, high-quality experience. Some rooms even feature private outdoor hot springs, which have received exceptional praise. However, there are mentions that the pool and bathroom areas appear old and the swimming pool was closed during some visits. Overall, the hot spring amenities stand out as a highlight of the resort experience.
Family
Yang Ming Shan Tien Lai Resort & Spa presents a thoughtful environment catering to families with young children. The facilities are tailored to entertain and accommodate families, making it an ideal destination for family trips. Guests appreciate that rooms can be arranged adjacent to each other, enhancing convenience. Children seem particularly pleased with the extra little gifts provided by the hotel and the engaging activities organized during special occasions like the Mid-Autumn Festival.
The outdoor pool and hot spring areas are especially praised with both adults and kids finding them enjoyable. The baths are family-friendly, adding to the overall comfort and enjoyment of the stay. However, it is worth noting that the European-style family room lacks external windows, which could be a consideration for some guests.
Yes, Yang Ming Shan Tien Lai Resort & Spa has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Yang Ming Shan Tien Lai Resort & Spa.
No, Yang Ming Shan Tien Lai Resort & Spa doesn't allow dogs.
Yes, parking facilities are available at Yang Ming Shan Tien Lai Resort & Spa.
Yes, Yang Ming Shan Tien Lai Resort & Spa has a gym.