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Capsis Astoria Heraklion

City of Heraklion , 11, Eleftherias Square (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

Info Capsis Astoria Hotel, situated in the heart of Crete's capital city, offers upscale services and modern amenities for corporate and leisure travelers alike. Guests can enjoy contemporary guestrooms, luxurious suites, state-of-the-art conference facilities, a gym and a stunning rooftop swimming pool with breathtaking 360˚ panoramic views. The hotel prioritizes guest satisfaction with a range of services, including accessibility features, high-speed internet access, room service, transfer arrangements, baby cots, same-day luggage storage, housekeeping and an award-winning breakfast buffet at Erofili Restaurant.

Summary of reviewsCapsis Astoria Heraklion offers an exceptional location in the heart of Heraklion, making it convenient for guests to explore the city's attractions. The breakfast buffet receives glowing reviews for its variety and quality with several vegetarian and Cretan options available. The hotel provides clean and comfortable rooms, though some may require renovation. While some guests have complained about the cleanliness, the majority of reviews praise the hotel's personnel for their attentive and friendly service. The rooftop pool and bar are highly popular with guests, offering stunning views and a relaxing atmosphere. The hotel provides practical valet parking and a private parking lot for a fee. Finally, the lively atmosphere and nighttime entertainment make Capsis Astoria Heraklion a great choice for those looking to experience the nightlife of the city.
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Family Friendly Hotel

Featuring spacious and elegantly appointed Family Rooms with anatomic mattresses and the possibility for an extra bed if needed, as well as child care services, this hotel is a great option for your family getaway in Heraklion.

Hotel with Swimming Pool

The hotel features an outdoor rooftop pool with a rooftop bar right next to it, where guests can enjoy refreshing drinks and snacks before or after their swim, as well as spectacular views over the entire city.

Rooftop Pool Panoramic View Pool Outdoor Pool

Location of the pool: Outdoor pool

Pool surface size: 28 m²

Pool minimum depth: 1.5 m

Business Hotel

This 4-star hotel in Heraklion offers 3 multi-functional meeting rooms, ideal for business meetings and smaller scale conferences, as well as Wi-Fi, an internet corner and rooms with a safe, making it ideal for all guests who travel for business purposes.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Dog Friendly Hotel

Dogs Stay Free

Do you accept dogs in all rooms?
Yes

Is there an extra charge?
Free! There is no extra charge. Dogs stay for free.

Should the dog owner notify you before checking in?
Yes, During the booking process

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Free Wi-Fi

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Hotel with Outdoor Pool

Hotel where Dogs Stay Free

Hotel with Panoramic View Pool

Hotel with Rooftop Pool

Room Types

Triple Street View With dominating green colour and beige and light brown accents, this room comes with modern furniture, decorative artifacts, TFT TVs and smart spotlights.

Executive Double Room Executive rooms consist of an open plan bedroom and living room. Decorated in green and brown tones, they come with modern furniture, decorative artifacts, Smart TVs and smart spotlights.

Junior Suite Junior Suites offer a separate bedroom and a living room with modern furnishing, special colors and lighting, ans a Smart TV.

Superior Street View Modernly decorated room with a balcony overlooking the street and the city of Herakleion. It comes with modern furniture, TFT TVs and smart spotlight installations.

Executive Room for Guests with Special Needs and Abilities This room features an open plan bedroom and living room.

Special offer Economy Room Economy rooms offer basic equipment, TFT TV and views to a round, inner courtyard. Please note that these rooms do not have a balcony.

Double or Twin Room Modernly decorated room with a balcony overlooking Eleftherias Square and Heraklion City. It features elegant decorative artifacts, 32” Smart TV and smart spotlight installations.

Family Room Family rooms combine modern comfort with a warm and luxurious accommodation experience. They feature modern furnishing, decorative artifacts, TFT TVs, smart spotlights and additional areas. These rooms offer view to the inner courtyard, but do not have a balcony.

One-Bedroom Suite Business Suites combine a functional business environment with a luxurious and relaxing accommodation experience. They come with a separate bedroom and a living room with neoclassical furnishing and a 50" Smart TV.

About Capsis Astoria HeraklionLocated in the heart of Crete's capital city, next to the renowned Heraklion Archaeological Museum, Capsis Astoria Hotel is the premier choice for both corporate and leisure travelers. With a history of over 50 years in hospitality, the hotel provides upscale services and modern amenities that create a warm and intimate atmosphere. Its strategic location and fully renovated facilities make it a popular meeting point for locals and visitors alike. Guests can enjoy contemporary guestrooms, luxurious suites, accessible rooms, state-of-the-art conference facilities, a gym and a stunning outdoor swimming pool in the Roof Garden.

Capsis Astoria Hotel boasts an extraordinary rooftop bar experience at 360˚ by Capsis Astoria RoofTop Bar. Situated on the hotel's Roof Garden, it offers a breathtaking 360˚ panoramic view of the seafront, the old harbor with its Venetian fortress and the city's central square. Visitors can savor healthy snacks, fruit salads, light bites and refreshing drinks while soaking up the sun. As the evening approaches, guests can unwind with a glass of wine, ouzo or raki accompanied by fine appetizers and admire the sunset to the sounds of relaxing music. The rooftop bar also serves as a versatile event space for social gatherings and business functions.

The Capsis Hotel Astoria prioritizes guest satisfaction and offers a range of services to accommodate all needs. Accessibility features are thoughtfully integrated throughout the facility, including specially designed rooms for disabled guests. The hotel also offers complimentary high-speed internet access, room service, transfer arrangements, baby cots, same-day luggage storage, housekeeping and a lost and found service. The hotel's Erofili Restaurant serves a delicious, award-winning breakfast buffet with local and international options, catering to special dietary requirements. Lunch and dinner buffets can be arranged for larger groups or private events upon request.

License: 1039K014A0001400

Guest Reviews

7.9

Good

Location

Capsis Astoria Heraklion is a hotel that truly boasts an exceptional location - situated in the heart of Heraklion, guests can easily reach all of the city's attractions on foot. The hotel is surrounded by plenty of shops, bars and restaurants, making it an ideal base for anyone looking to explore the city. The bus stops for the Palace of Knossos and the airport are conveniently located right outside the hotel. Guests have also praised the hotel's proximity to the archaeological museum, which is only a few doors away. The location is perfect for souvenir shopping, grocery shopping and sightseeing all around the city. As for parking, valet service is available. Overall, Capsis Astoria Heraklion's central location is an excellent addition to any traveler's itinerary.

Breakfast

The breakfast at Capsis Astoria Heraklion hotel has received overwhelmingly positive reviews from guests. With a large variety of options and good quality, many guests praised the breakfast as excellent, fantastic and very good. The buffet had a wide choice and was varied and plentiful, making it suitable for vegetarians with options for Cretan specialities like cheese. The breakfast was included in the room rate and was very reasonable. The staff ensured that the breakfast was fresh and cooked as usual. Some guests particularly appreciated the rooftop terrace location and the comfortable, clean environment. However, a few guests found the breakfast disappointing and not up to the standard of a 4-star hotel. Overall, the breakfast at Capsis Astoria Heraklion is highly recommended as it offers great value for money with a varied and delicious selection.

Rooms

Capsis Astoria Heraklion offers comfortable and clean rooms, nicely decorated with some spacious options including balconies and great views. Some guests have reported minor issues with room maintenance and outdated furniture, while others praise the soundproofing, cleanliness and comfortable beds. The hotel offers vegan options and the breakfast could use some improvement according to some guests. Overall, the rooms range from pleasant to outdated, but they are generally clean with some needing renovations in certain areas.

Beds

Guests staying at Capsis Astoria Heraklion had mixed reviews about the beds provided at the hotel. Some guests found the beds to be very comfortable, large and wonderful. On the other hand, some guests found the mattresses and pillows to be old, hard and uncomfortable. A few guests also found that the double beds were pushed together and that they were not fixed together, causing inconvenience while sleeping. However, most guests were satisfied with the size of the beds and some found them to be comfortable for Crete. Despite some negative comments, guests were pleased with the other amenities provided at the hotel.

Cleanliness

Guests had mixed experiences with the cleanliness of Capsis Astoria Heraklion. Some guests mentioned that the hotel was clean, well-maintained and comfortable. Rooms were regularly cleaned and the place was beautiful and very clean. Rooms were spacious and the reception staff were friendly and welcoming. Others, however, found issues with the carpeted corridors and the lack of cleanliness in the bathrooms. Some guests encountered dust and mold in their rooms, as well as issues with broken locks and depleted amenities. Carpets in corridors were dirty, old and odorous. Despite these negative experiences, many guests seemed satisfied with the cleanliness of the hotel, although a number of guests suggested that the hotel needed an overhaul of the cleaning.

Staff

If you're looking for a hotel with friendly and helpful staff, Capsis Astoria Heraklion is your perfect choice. The staff is always willing to accommodate your needs and they provide exceptional service throughout your stay. The receptionists are professional and kind and many guests even expressed gratitude for the exceptional service provided by the best person in the hotel. The housekeeping staff is polite and practical and the bar and restaurant staff are extremely friendly. Upon check-in, one guest even complimented the staff's exceptional attention. The hotel also accommodates guests with pets and provides them with food and water bowls. Despite some negative comments about check-in staff, the majority of reviews rave about the hotel's personnel who are friendly, kind and attentive. They are not only helpful but also professional, making your stay enjoyable and comfortable.

Pool

Although some guests noted that the pool was unfortunately closed during their stay, many others had positive things to say about the pool at Capsis Astoria Heraklion. The rooftop pool and bar area received numerous mentions with guests describing it as stunning, gorgeous and offering amazing 360-degree views. Some guests appreciated that the pool was small but perfect for cooling off and others enjoyed lounging on the deckchairs sipping on frappés or cocktails. Additionally, the rooftop pool was noted as a great setting and fantastic, while some guests described the outdoor pool as clean and pleasant. The pool's location on the rooftop terrace also received praise with guests noting it as excellent and a big plus. However, a few guests did mention that the pool was small and not great for young children. Overall, the pool and rooftop bar/restaurant area were highlights for many guests at Capsis Astoria Heraklion.

Parking

Guests of Capsis Astoria Heraklion have mentioned the parking situation in their reviews, but the majority of them have positive things to say about the parking service provided by the hotel. Guests have praised the excellence of the reception staff and parking attendants who handle the valet parking for a fee of 10 Euros per day. Some have also mentioned that parking can be a chaotic experience in the area, making the hotel's valet parking a convenient option. In addition, guests have mentioned that the hotel has a private parking lot available for a fee. Overall, guests recommend utilizing the hotel's parking service, as it is a practical and sensible option.

Nightlife

If you're a night owl and enjoy being in the heart of the action, the Capsis Astoria Heraklion is the perfect hotel for you. Located in the bustling old town, the hotel is surrounded by nightlife and entertainment. You can enjoy music until late in the evening from the terrace or pool bar and the rooftop bar is a perfect place to relax until 2 am. Although some guests found the music to be a bit loud, the lively atmosphere makes up for it. If you're sensitive to noise, it's best to avoid staying here, but others found the location to be perfect for a night out. Overall, Capsis Astoria Heraklion offers a lively and entertaining atmosphere for those looking to experience the nightlife of Heraklion.

4 Star

Capsis Astoria Heraklion receives mixed reviews regarding its four-star rating with some guests feeling that it falls short of the expected standard. However, others enjoy the hotel's downtown location and premium facilities. The breakfast room and customer service are singled out for criticism, but the restaurant should serve fresh juice. Guests note that some rooms lack views or are in need of renovation. The hotel has potential but may not meet the standards of a four-star establishment expected in Western countries.

Rooftop Pool

The rooftop pool at Capsis Astoria Heraklion has been a hit with guests with many raving about the beautiful setting and stunning view. Guests loved the location in the center of town and the lovely rooftop bar and restaurant. The rooftop swimming pool and (360) lounge area with bar was the highlight for many, making their stay all the more enjoyable. The rooftop pool was described as super, fantastic and lovely and was always clean. Overall, guests agree that the rooftop pool and bar make the Capsis Astoria Heraklion a great choice for a stay in the city.

Yes, Capsis Astoria Heraklion has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire

No, a spa isn't available at Capsis Astoria Heraklion.

Yes, Capsis Astoria Heraklion welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire

Yes, parking facilities are available at Capsis Astoria Heraklion.

Yes, Capsis Astoria Heraklion has a gym.

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