5-Star Hotels, Resorts in City of Phuket

Beehive Boutique Hotel Phuket

Hotel in City of Phuket

7.4

Good

From $19

Info Categories

5-Star Hotel

Luxury Hotel

Hotel Taking Steps Towards Sustainability

The Nchantra Pool Suite Phuket

Resort in City of Phuket

7.1

Good

From $77

Info Categories

5-Star Resort

Resort with Rooms With Jacuzzi / Hot-tub

Boutique-style Resort

Wow Grand pool suite

Hotel in City of Phuket

6.3

Rated

Info Categories

5-Star Hotel

Luxury Hotel

Dog Friendly Hotel

Foto Hotel Phuket Beachfront

Hotel in City of Phuket

7.6

Good

5-Star HotelSummary of reviews related to the '5 Star' categoryFoto Hotel Phuket is highly praised for its dreamlike and beautiful accommodations with many reviewers considering it the best hotel in Phuket. Guests frequently mention their enjoyable stays, describing the hotel as amazing and top-notch. The facilities and services are often highlighted as suitable for relaxation and it comes highly recommended for families. Many guests believe that the hotel delivers a luxury five-star quality experience with particular commendations for its comfortable beds, making it a memorable part of their travels in Thailand.

However, there are mixed opinions regarding the hotel's five-star rating. Some reviewers claim it meets the mark of a five-star hotel and offers a fitting five-star experience, while others feel it falls short, suggesting that it aligns more with a four-star standard. Despite these differences in rating, the overall consensus is positive, emphasizing its beauty and suitability for relaxation.
Show more

Barcelo Coconut Island, Phuket

Resort in City of Phuket

8.1

Very Good

From $70

5-Star ResortSummary of reviews related to the '5 Star' categoryBarcelo Coconut Island, Phuket is a beautiful resort located in Thailand. However, some guests believe that the hotel needs a little improvement to provide a truly five-star experience. Many guests claim that the breakfast is not up to 5-star standards, but others rated their experience as exceptional. Despite some negative reviews, guests appreciated the hotel's facilities and services, but some believe that it needs a major improvement to call itself a 5-star hotel. While expectations for a 5-star hotel in Thailand are high, some guests claim that this resort is not up to the level of a 5-star hotel. Overall, while some guests found that the hotel is not a 5-star one, others thoroughly enjoyed their experience and found that the resort offers everything that they expected a five-star hotel to provide.
Show more

Royal Phuket City Hotel

Hotel in City of Phuket

8.8

Excellent

From $43

5-Star HotelSummary of reviews related to the '5 Star' categoryRoyal Phuket City Hotel in Phuket has garnered mixed reviews from its guests. While some visitors have experienced issues that did not meet the expected standards of a 5-star hotel, such as outdated facilities and serious problems like mite infestations, other aspects have been praised. The hotel has been noted for its cleanliness and luxurious environment with many finding it to be an impressive establishment that offers good quality service. The service staff have been highlighted for their commendable performance, contributing positively to the overall experience. Guests have commented that, despite some shortcomings, the hotel remains a well-known and longstanding establishment in Phuket, making it a worthwhile option for travelers seeking good value. However, some have pointed out that its official rating as a 4-star hotel, rather than the advertised 5 stars, should be taken into consideration.
Show more

Island Escape Burasari

Resort in City of Phuket

8.5

Very Good

From $59

5-Star ResortSummary of reviews related to the '5 Star' categoryIsland Escape Burasari - SHA Extra Plus offers a mixed bag of experiences for its guests. Many reviewers lauded the hotel's opulence, deeming it one of the most beautiful and luxurious places they have ever visited. The resort's high-class and spacious accommodations, along with its relaxing and serene ambiance, make it suitable for couples and anyone looking to escape the crowds of Phuket. The cleanliness, service and luxurious facilities were also noted, aligning well with five-star expectations for many visitors.

The dining experiences stood out with guests praising the fresh and delicious meals, which added to the luxury-staying relaxation. Exceptional service was frequently mentioned with staff described as friendly and eager to assist, enhancing the overall stay.

However, not everyone agreed with the five-star rating. Some guests felt the hotel was overrated and did not meet the standards typically associated with a five-star resort. Issues such as disorganized facilities, less efficient service and high prices that did not reflect the service received were common complaints. A few even equated the experience to a three to four-star level, finding the claim of a five-star rating misleading.

The resort's description and structure do point to five-star standards, yet the experiences varied significantly among visitors. While the property undeniably offered luxury and high-class relaxation for some, others found it lacking in crucial areas, creating a divided opinion about its true standing as a five-star hotel.
Show more

The Oceanic Sportel Phuket - SHA Extra Plus

Hotel in City of Phuket

8.0

Very Good

5-Star HotelSummary of reviews related to the '5 Star' categoryThe Oceanic Sportel Phuket - SHA Extra Plus consistently evokes mixed feelings when it comes to its five-star rating. While some reviews describe the establishment as genuine five-star luxury with truly five-star services and facilities, other visitors disagree, pointing out concerns about cleanliness, food quantity and room upgrades.

The hotel's facilities are highly praised by many, implying a high standard that aligns with its five-star status. Guests who appreciated their stay often emphasized the excellent service that upholds the luxury standard one would expect from such a rating. However, some criticisms emerged, noting that the food selection and quality did not meet the expectations of a five-star hotel. The rooms, while comfortable, were mentioned as needing upgrades to justify the hotel's rating fully.

In conclusion, The Oceanic Sportel Phuket boasts several attributes that align it with five-star expectations, primarily through its service and overall facilities. However, certain aspects like cleanliness, room condition and food offerings have room for improvement to meet the high standards typically associated with a five-star rating.
Show more

Sinae Phuket - SHA Extra Plus

Hotel in City of Phuket

8.9

Excellent

From $165

5-Star HotelSummary of reviews related to the '5 Star' categorySinae Phuket - SHA Extra Plus has been consistently praised in guest reviews for its five-star rating and luxury standards. The property is frequently described as a stunning and impressive five-star resort that offers a truly luxurious experience. Guests have highlighted the resort's superb and top-notch facilities, which contribute to an excellent stay.

The design and setup of the Sinae Phuket have been lauded for their magnificence and attention to luxury. Visitors have commended the gorgeous location and the beautifully planned layout, creating a picturesque and serene environment. The resort is often recommended as an ideal choice for luxury travelers.

Service standards at Sinae Phuket are another standout feature with many reviews emphasizing the exceptional and professional service provided by the friendly and polite staff. This contributes significantly to the overall positive experience, making it a perfect destination for those seeking a top holiday experience.

However, despite the overwhelming positive feedback, some guests have noted that in certain aspects, the resort did not fully meet the expected five-star standards. Criticisms include limited facilities, some tour guide agents and overall service quality that, while professional, did not measure up to other five-star hotels in Phuket.

In summary, while there are minor areas for improvement, Sinae Phuket - SHA Extra Plus remains a highly recommended luxury resort, celebrated for its beautiful design, outstanding service and top-tier facilities, making it one of the best hotels in Phuket.
Show more

NH Boat Lagoon Phuket Resort

Resort in City of Phuket

8.1

Very Good

From $46

Info Categories

5-Star Resort

Resort with Swimming Pool

Children's Pool Outdoor Pool

Luxury Resort

Good Night Pool Villa Phuket - SHA Plus

Hotel in City of Phuket

8.9

Excellent

Info Categories

5-Star Hotel

Hotel with Swimming Pool

Private Pool Outdoor Pool

Accessible Hotel

The Westin Siray Bay Resort & Spa, Phuket

Resort in City of Phuket

8.3

Very Good

From $109

5-Star ResortSummary of reviews related to the '5 Star' categoryThe Westin Siray Bay Resort & Spa in Phuket has garnered mixed reviews regarding its five-star rating, facilities and services. Many guests have praised the resort for its five-star service, highlighting the super friendly and really kind staff, which significantly enhances the overall experience. The dining areas and restaurant staff have been described as exceptional with some guests impressed by the high quality of food and service.

Reviewers have noted that the hotel meets the high standards expected of a five-star property, describing their stays as pleasant and memorable. Several guests mentioned they would definitely return, attributing their willingness to revisit to the resort’s excellent five-star facilities and the great five-star experience they had.

However, some criticism has been directed at the hotel with a few guests expressing disappointment with the aging establishment and its maintenance needs. There are claims that certain aspects of the hotel are not up to international standards typical of the Westin brand. Some reviews suggest that the hotel does not look or feel like a five-star resort and recommend a downgrade from its current rating.

Overall, while The Westin Siray Bay Resort & Spa offers a picturesque setting ideal for couples or honeymooners and provides a generally high level of service, potential visitors should weigh both the positive experiences highlighted by many guests and the notable criticisms regarding upkeep and standards.
Show more

A2 Pool Resort - SHA Plus

Resort in City of Phuket

8.2

Very Good

From $34

Info Categories

5-Star Resort

Luxury Resort

Resort Taking Steps Towards Sustainability

Novotel Phuket City Phokeethra

Hotel in City of Phuket

8.0

Very Good

From $72

Info Categories

5-Star Hotel

Hotel with Swimming Pool

Outdoor Pool

Luxury Hotel

Ramada Plaza by Wyndham Chao Fah Phuket

Hotel in City of Phuket

8.1

Very Good

From $51

5-Star HotelSummary of reviews related to the '5 Star' categoryRamada Plaza by Wyndham Chao Fah Phuket offers a mixed experience according to guest reviews. On the positive side, the hotel features elegant, stylish and modern facilities, all of which contribute to a very comfortable stay. Many guests praised the cleanliness of the rooms and noted the hospitality of the staff, who go the extra mile and provide outstanding service. Some patrons were particularly impressed by the hotel’s quiet atmosphere and exceptional service, which they felt matched five-star standards.

However, there are notable criticisms regarding whether the hotel truly lives up to its five-star branding. Some guests felt that the service and overall experience did not meet five-star expectations with a few specific incidents detracting from their stay. A common critique was that the hotel felt more aligned with a three-star facility rather than a five-star one. Despite these mixed feelings, the newness and modernity of the hotel do shine through, making it a worthwhile consideration for travelers seeking contemporary accommodations.
Show more

Seabed Grand Hotel Phuket - SHA Extra Plus

Hotel in City of Phuket

8.5

Very Good

From $38

5-Star HotelSummary of reviews related to the '5 Star' categorySeabed Grand Hotel Phuket - SHA Extra Plus receives mixed reviews regarding its five-star rating, facilities and services. While some guests affirm that it meets the standards expected of a five-star establishment, others express disappointment with the overall experience. The affordability of the hotel is highlighted as a strong point, making it an attractive option for travelers seeking luxury on a budget. However, several reviews suggest that the service quality does not align with five-star expectations. The hotel's decor and cleanliness have been criticized with some guests describing the atmosphere as dark and dingy and the corridors reminiscent of a hospital. Despite these shortcomings, the hotel facilitates easy pick-ups for activities and excursions from external providers, ensuring logistical convenience for guests. Overall, while Seabed Grand Hotel Phuket offers some qualities of a five-star hotel, there are areas that leave room for improvement to fully meet the high expectations associated with such a rating.
Show more

Villa Escape Burasari

Hotel in City of Phuket

8.4

Very Good

Info Categories

5-Star Hotel

Hotel with All Inclusive Packages

Luxury Hotel

Supicha Pool Access Hotel - SHA Plus

Hotel in City of Phuket

8.0

Very Good

From $33

Info Categories

5-Star Hotel

Luxury Hotel

Family Friendly Hotel

Hotel Tide Phuket Beachfront

Hotel in City of Phuket

8.1

Very Good

From $60

5-Star HotelSummary of reviews related to the '5 Star' categoryThe Hotel Tide Phuket Beachfront - SHA Plus receives mixed reviews regarding its five-star designation. While some guests found the hotel to be excellent with lovely rooms and a beautiful pool, others strongly believe that it does not deserve a five-star rating. Several reviews note that the accommodations are aging and dated and the service often falls short of five-star expectations. Many guests feel that a more realistic rating would be three or four stars, as the experience lacked the luxury typically associated with higher-end hotels. Despite some commendations for the design and a few mentions of opulence and lavishness, the overall consensus suggests that the hotel does not live up to a five-star standard with some even comparing it to a two-star establishment. The inexperienced staff and the overall quality of service contributed to the disappointment for many visitors. Nonetheless, there are mentions of a wonderful stay and the place being a paradise, indicating that individual experiences may vary.
Show more