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Summary of reviewsHoward Johnson Ciudad del Este enjoys an enviable location in the heart of Ciudad del Este, making it an ideal choice for those keen on exploring the city’s numerous shopping centers, restaurants and amenities. It's noted for a secure environment, cleanliness and comfortable rooms, contributing to a restful stay even amidst the bustling city center.
A significant highlight for guests is the breakfast offering. Visitors praise the abundance, variety and delightful flavors of the breakfast spread with options catering to diverse dietary needs. This excellent breakfast experience is complemented by the friendly and attentive service of the staff.
The hotel's rooftop dining experience also receives commendation. Guests appreciate the extensive menu and exceptional service, enjoying meals with a view. Room service is timely and generous and while the dinner menu has occasional limitations, the overall quality remains highly appreciated.
The rooms are consistently praised for their spaciousness, cleanliness and comfort. Guests appreciate the modern decor and well-equipped amenities, which include luxurious touches like jacuzzis and modern showers.
Cleanliness across the hotel is highly rated. Guests find the property, rooms and facilities maintained to a high standard. While minor issues with cleanliness are noted occasionally, the overall feedback is positive, underlining a neat and cozy atmosphere throughout the property.
The hotel staff are frequently described as friendly, accommodating and professional, significantly enhancing the guest experience with their exceptional service and hospitality.
The Wi-Fi generally receives positive remarks for its reliability, though some guests experience issues with connectivity in certain areas. The majority, however, find the internet service sufficient for their needs.
The spa is appreciated for its large facility and quiet massage spots, though some guests face issues with booking availability and consistency in service.
The rooftop pool offers a picturesque view of the city and a relaxing environment, though the pool’s small size and cool temperature are common critiques. The rooftop bar and dining area, however, elevate the overall experience.
Parking at the hotel is secure and convenient with valet options, though the garage’s small size and tight spaces present challenges. Despite these, the safety and availability of parking are noted as positives.
Families find the hotel particularly accommodating with spacious rooms and a family-friendly atmosphere. Children enjoy the playing zone and games room, making it an excellent option for family-centric stays.
The comfort of the beds stands out in reviews with many guests praising the high-quality mattresses, clean linens and overall comfort which ensure a good night’s sleep.
Howard Johnson Ciudad del Este meets expectations for a four-star hotel with a fashionable and well-equipped building. Guests appreciate the excellent balance between price and quality, making it a reliable choice for both leisure and business travelers with its convenient location and professional service catering well to their needs. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Rooftop Pool Panoramic View Pool Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Room Types
Superior Double Room with Two Double BedsThis quadruple room has air conditioning, a flat-screen TV and a refrigerator.
Superior Double RoomThis suite features air conditioning, a flat-screen TV and a refrigerator.
Deluxe Suite with Spa BathThis suite has air conditioning, a flat-screen and a refrigerator. It includes a sofa bed.
Guest Reviews
8.8
Excellent
Location
Howard Johnson Ciudad del Este enjoys an enviable location in the heart of Ciudad del Este, making it an ideal choice for both shopping enthusiasts and travelers looking for ease of access to various amenities. The hotel is noted for its proximity to major shopping centers, grocery stores, banks and restaurants, allowing guests to explore the city with convenience. Numerous reviews commend its secure garage, cleanliness and comfortable rooms, contributing to an overall sense of comfort and safety.
Guests repeatedly highlight the exceptional convenience for shopping with the hotel situated just a short walk from some of the city's top malls and shops like Mega, Nissei and Monalisa. Despite its central location, the hotel also offers a tranquil environment, allowing a restful stay even amidst the bustling city center.
The excellent location is complemented by a varied and highly praised breakfast, adding further appeal for guests. The friendly and helpful staff contribute to a warm and inviting atmosphere, enhancing the overall experience. For those planning shopping trips or looking for a central hub to explore Ciudad del Este, Howard Johnson stands out as a prime option combining strategic location, comfort and convenience.
Breakfast
The breakfast at Howard Johnson Ciudad del Este consistently receives high praise from guests for its quality, abundance and delightful flavors. Guests frequently highlight the breakfast as being excellent and very good with a focus on variety and completeness. The offerings are quite comprehensive, catering to diverse dietary needs with options like gluten-free and lactose-free items, adding to the appeal for health-conscious travelers.
Many appreciated the varied and delicious choices available, noting the presence of different breads, fruits and other breakfast staples. Some guests pointed out the added bonus of enjoying breakfast on the rooftop, where they could also savor the view.
In terms of service, reviewers commended the friendly and attentive staff, which enhanced their overall dining experience. The spread was described as not only tasty but also visually appealing with a presentation that met or exceeded expectations.
While most found the breakfast to be very satisfying and plentiful, a few guests mentioned room for improvement in terms of variety and freshness to match the hotel’s quality. However, these were minor notes in an overwhelmingly positive consensus.
Overall, the breakfast at Howard Johnson Ciudad del Este stands out for its comprehensive, varied and delightful offerings, making it a highly valued part of the guest experience.
Dinner
Howard Johnson Ciudad del Este impresses with its rooftop dining experience. Guests praised the restaurant for its extensive menu and exceptional service. The option to dine on the rooftop, coupled with a wonderful view, is highly appreciated. The terrace restaurant is noted for its delicious and varied dishes, as well as its affordability. The bar and pool area on the terrace are described as spectacular, enhancing the overall dining ambiance.
Room service receives positive remarks for its generosity and timeliness. The restaurant's reputation for delicious and high-quality meals stands out among the reviews. Although some guests found the dinner menu somewhat limited and experienced occasional lapses in dish quality, the majority were satisfied with the tasty and exquisite offerings.
Overall, the quality of the food, the friendly staff and the scenic rooftop setting make the dining experience at Howard Johnson Ciudad del Este memorable and enjoyable.
Rooms
The rooms at Howard Johnson Ciudad del Este have been consistently praised for their spaciousness and comfort. Guests appreciate the large, well-decorated accommodations, often highlighting features like comfortable beds, well-equipped amenities and clean, cozy environments. Many reviews mention the rooms being impeccably clean and well-maintained with excellent insulation and modern decor. The presence of jacuzzis and modern showers adds an extra touch of luxury, much appreciated by visitors. Additionally, the spaciousness of both rooms and suites is frequently noted, providing ample space for relaxation. Overall, the combination of size, cleanliness and thoughtful amenities ensures a comfortable and satisfying stay for guests.
Beds
At Howard Johnson Ciudad del Este, the bed experience stands out significantly in guest reviews. Numerous reviews highlight the beds as super comfortable with several mentions of the mattresses being soft and of high quality. Guests often describe the beds as very comfortable, cozy and spacious with some beds being extra large. The bedding and pillows also receive praise, adding to the overall comfort. Cleanliness is often noted with clean bed sheets and well-kept accommodations. However, a few reviews mention that some of the beds are small for a couple, but this doesn't overshadow the overall positive feedback. The beds not only ensure a good night's sleep but also enhance the welcoming ambiance of the rooms.
Cleanliness
Howard Johnson Ciudad del Este receives high praise for its cleanliness. Many guests highlighted the overall cleanliness of the hotel, stating that the property is very clean, well-maintained and spotless. Rooms are frequently mentioned as being clean, comfortable and well-organized with effective housekeeping ensuring that they remain in top condition. Some reviews noted that the hygiene of the hotel was above expectations with clean facilities and an impressive level of service from the reception, cleaning and security staff.
However, a few reviews pointed out inconsistencies, mentioning that the cleanliness of the bed linens and the public bathrooms did not always meet the Howard Johnson chain's standard. Some guests also noted occasional issues, such as unpleasant odors in the bathrooms and a general lack of aromas throughout the hotel. Despite these minor criticisms, the majority of guests seem satisfied with the hotel's cleanliness, emphasizing its neat, tidy appearances and overall cozy atmosphere.
Staff
The reviews for the Howard Johnson Ciudad del Este consistently highlight the exemplary behavior of the hotel staff. Guests emphasize the friendliness and attentiveness of the personnel, praising their exceptional service and hospitality. The staff are described as very accommodating, kind and helpful, making visitors feel welcome and attended to throughout their stay. While there are isolated comments pointing out minor issues like a lapse in scheduling or varying friendliness, the overwhelming majority of feedback underlines the dedication and professionalism of the staff. The concierge and reception teams, in particular, receive high marks for their support and hospitality. Additionally, the restaurant service, especially from standout employees like Maria, is noted for being sensational. Overall, visitors appreciate the warm and excellent treatment provided by the staff, contributing significantly to their positive experiences at the hotel.
Wi-Fi
At the Howard Johnson Ciudad del Este, the Wi-Fi generally receives positive remarks with many guests praising its reliability and high quality. Some reviewers highlighted that the Wi-Fi is spectacular, allowing them to download heavy work files and even install personal devices like Chromecasts. Free Wi-Fi is available and many have found it to be top-notch and reliable during their stay.
However, there are mixed experiences when it comes to connectivity in certain areas of the hotel. While the overall internet quality is deemed acceptable, several guests reported issues with unstable connections, particularly in individual rooms where the Wi-Fi sometimes only works in specific spots like the bathroom or not at all. Despite these occasional setbacks, the Wi-Fi service tends to perform adequately for many users, ensuring a generally satisfactory experience for most.
Spa
The spa at Howard Johnson Ciudad del Este has generally positive feedback, highlighting it as a nice addition to the hotel. Guests often describe it as amazing and appreciate the large facility. The spa is regarded as great with a particularly quiet spot for massages. Visitors enjoy using the hydro tub. However, some guests have experienced issues with the availability of massages, noting that they are often closed. Additionally, there are occasional concerns about service, such as a missed massage appointment despite booking in advance. Overall, the spa is well-received but could benefit from more consistent service.
Gym
The gym at Howard Johnson Ciudad del Este requires significant improvements. Several reviews point out that much of the equipment is broken or outdated with some reviewers having to visit a nearby gym instead. Issues with air conditioning make the space uncomfortably hot and broken plugs suggest maintenance is lacking. On a brighter note, the gym mirrors are kept clean, indicating some level of upkeep. However, overall sentiment calls for substantial upgrades to make the gym a more functional and appealing facility for guests.
Pool
Nestled atop the Howard Johnson Ciudad del Este is a rooftop pool that offers a picturesque view of the city. The poolside area on the terrace is frequently praised for its spaciousness as well as the excellent service provided there. However, the pool itself is noted to be on the smaller side and is often described as cold with multiple guests mentioning it is not heated. Despite this, the ambiance is enhanced by an excellent restaurant located on the penthouse that provides stunning views alongside delightful dining options. For those seeking a spot to unwind, the terrace bar with the pool elevates the experience, although improvements could be made regarding cleanliness and the availability of sun loungers. Overall, the rooftop pool's main allure lies in its impressive vantage point and the relaxing environment it offers to visitors.
Parking
At Howard Johnson Ciudad del Este, parking comes with mixed reviews, though several guests highlight the positive aspects. The underground garage offers secure and safe parking with adequate security measures, which many find reassuring. The availability of valet parking and complimentary parking adds to the convenience for guests.
However, numerous reviewers note that the parking lot is relatively small with tight spaces and sometimes difficult access, including steep ramps that may not accommodate larger vehicles comfortably. The structure and maintenance of the garage could be improved, as some find it complicated and slightly challenging to navigate. While the security of the garage is appreciated, better management and organization of the spaces could enhance the overall experience for guests.
Overall, while the parking situation has its challenges, the safety and availability of parking options are notable positives for those staying at the hotel.
Family
The Howard Johnson Ciudad del Este caters remarkably well to families, offering a range of activities and amenities that make it an excellent choice for those traveling with children. Families will find the rooms spacious and comfortable, perfect for accommodating everyone. The hotel staff are noted for their politeness and helpfulness, providing excellent support that enhances the family-friendly atmosphere. Children particularly enjoy the playing zone and games room, which adds to the overall positive experience. The thoughtful and considerate nature of the staff ensures that the accommodations are child-friendly, making it a great option for a family-centric stay.
4 Star
Howard Johnson Ciudad del Este stands out as an excellent choice for travelers seeking four-star accommodations. Guests found the overall status of the hotel very good with everything meeting their expectations. The hotel is praised for its great balance between price and quality, providing satisfactory accommodations that align well with its four-star rating.
The property features a fashionable and new building, contributing to its first-level status. Guests appreciated the fine furniture and layout, highlighting the quality of the facilities provided. Professional service is another strong point, meeting the standards expected from a four-star establishment.
Overall, Howard Johnson Ciudad del Este offers quality accommodations and facilities, making it a great option for those seeking reliable service and a pleasant stay.
Business
Howard Johnson Ciudad del Este offers a highly convenient location for shopping and business trips, making it an excellent choice for business travelers. The hotel provides good value and caters well to both business and leisure needs. Efficiency is ideal for business travel, proving to be a productive environment for short stays or busy professionals. The proximity to shopping areas further enhances its convenience. Guests can also enjoy a grandiose view over the city, which adds to the overall positive experience. The service is excellent, contributing to the satisfaction and comfort of those staying for business purposes.
Rooftop Pool
The Howard Johnson Ciudad del Este offers a rooftop pool on the terrace that guests generally find to be a highlight of their stay. Described as beautiful and impressive, the pool provides a majestic view of the surroundings, creating a scenic spot for relaxation. The accompanying bar is also praised, adding to the enjoyable moments spent on the rooftop. However, it is noted that the pool is not heated and cleanliness issues have been mentioned. Despite this, the overall feedback points to a pleasant experience with the rooftop amenities.
Outdoor Pool
The rooftop pool at Howard Johnson Ciudad del Este garners significant praise for its exceptional facility and breathtaking city views. Guests appreciate the relaxing environment provided by the rooftop terrace and the excellent pool area, making it an ideal spot for unwinding. The presence of a terrace bar complements the pool, enhancing the overall experience. However, some reviews mention that the pool was undergoing maintenance at times and a few tiles were missing, which could be seen as a minor safety concern. Despite these issues, the rooftop pool remains a standout feature that adds considerable value to the guests' stay.
Yes, Howard Johnson Ciudad del Este has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Howard Johnson Ciudad del Este.
No, Howard Johnson Ciudad del Este doesn't allow dogs.
Yes, parking facilities are available at Howard Johnson Ciudad del Este.