Comfort Hotel Pacific Cleveland
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Summary of reviewsComfort Hotel Pacific Cleveland enjoys a prime location that is consistently praised for its convenience and accessibility. Situated close to Cleveland's shopping precinct and the picturesque Raby Bay canal, the hotel offers easy access to various amenities, including shops, restaurants and cafes. The proximity to local eateries and a Coles supermarket, alongside its central positioning near the train station and event venues, makes it ideal for both leisure and business travelers. The scenic waterfront setting also adds to the allure, providing a pleasant backdrop for morning walks.
The hotel's rooms receive mixed reviews with positive comments often highlighting their spaciousness and comfort. Many guests appreciate the bright and airy rooms, finding the beds comfortable and the cleanliness generally adequate. However, some criticism from guests mentions issues with cleanliness and maintenance, such as musty odors, outdated decor and occasional presence of pests. Noise from permanent residents in neighboring rooms has also been a point of concern.
Regarding cleanliness, the hotel presents a mixed picture. Positively, many guests have praised the clean and spacious rooms, comfortable beds and fresh linens. However, there are frequent mentions of poor cleaning standards, such as dirty carpets, visible mold in bathrooms and a need for better overall maintenance. The condition of the hotel is often described as dated and in need of renovation.
The staff at Comfort Hotel Pacific Cleveland generally receive high marks for their friendliness and helpfulness. The reception team is frequently described as welcoming, making check-in a pleasant experience. The housekeeping team is noted to be responsive to requests, contributing to the overall positive experience. While a few instances of less favorable interactions with staff were mentioned, these seem to be exceptions.
The hotel's pool has consistently received negative feedback with many guests finding it unusable due to cleanliness issues, such as a green color and often being either under construction or out of order. The pool area is highlighted as needing significant improvement to meet guest expectations.
Parking is a bright spot for the hotel with guests appreciating the undercover and free parking options. The availability of ample car space and the ease of parking are frequently mentioned as convenient and secure, adding to the overall comfort of the stay.
Guests' experiences with the beds are varied. Many find the beds to be exceptionally comfortable, highlighting them as a strong point of the hotel. However, some guests have found the beds too firm or even uncomfortable, indicating a need for improvements in mattress quality.
Overall, Comfort Hotel Pacific Cleveland offers a basic and acceptable experience consistent with its three-star rating. While it has notable drawbacks, such as issues with cleanliness, maintenance and the pool area, it satisfies many guests with its convenient location, generally comfortable rooms and friendly staff. The hotel can be a practical option for budget-conscious travelers looking for a simple place to stay.
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The hotel's rooms receive mixed reviews with positive comments often highlighting their spaciousness and comfort. Many guests appreciate the bright and airy rooms, finding the beds comfortable and the cleanliness generally adequate. However, some criticism from guests mentions issues with cleanliness and maintenance, such as musty odors, outdated decor and occasional presence of pests. Noise from permanent residents in neighboring rooms has also been a point of concern.
Regarding cleanliness, the hotel presents a mixed picture. Positively, many guests have praised the clean and spacious rooms, comfortable beds and fresh linens. However, there are frequent mentions of poor cleaning standards, such as dirty carpets, visible mold in bathrooms and a need for better overall maintenance. The condition of the hotel is often described as dated and in need of renovation.
The staff at Comfort Hotel Pacific Cleveland generally receive high marks for their friendliness and helpfulness. The reception team is frequently described as welcoming, making check-in a pleasant experience. The housekeeping team is noted to be responsive to requests, contributing to the overall positive experience. While a few instances of less favorable interactions with staff were mentioned, these seem to be exceptions.
The hotel's pool has consistently received negative feedback with many guests finding it unusable due to cleanliness issues, such as a green color and often being either under construction or out of order. The pool area is highlighted as needing significant improvement to meet guest expectations.
Parking is a bright spot for the hotel with guests appreciating the undercover and free parking options. The availability of ample car space and the ease of parking are frequently mentioned as convenient and secure, adding to the overall comfort of the stay.
Guests' experiences with the beds are varied. Many find the beds to be exceptionally comfortable, highlighting them as a strong point of the hotel. However, some guests have found the beds too firm or even uncomfortable, indicating a need for improvements in mattress quality.
Overall, Comfort Hotel Pacific Cleveland offers a basic and acceptable experience consistent with its three-star rating. While it has notable drawbacks, such as issues with cleanliness, maintenance and the pool area, it satisfies many guests with its convenient location, generally comfortable rooms and friendly staff. The hotel can be a practical option for budget-conscious travelers looking for a simple place to stay.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The Comfort Hotel Pacific Cleveland boasts a prime location, consistently praised by guests for its convenience and accessibility. Nestled close to Cleveland's shopping precinct and the picturesque Raby Bay canal, the hotel offers easy access to a variety of amenities. Guests appreciate the proximity to shops, restaurants and cafes with many noting the short walking distance to local eateries and a Coles supermarket. The central location also makes it convenient for events, work and transportation, being near the train station and other venues.
The hotel’s setting by the water provides a scenic backdrop, perfect for morning walks along the canal. The location proves to be ideal for visitors attending functions or events in the area, whether near the marina or local centers. Many guests describe the location as fantastic, fabulous and perfect, underscoring its suitability for both leisure and business stays. Additionally, the bright and airy rooms, combined with the hotel's cleanliness and friendly staff, further enhance the overall experience, making the Comfort Hotel Pacific Cleveland a preferred choice for travelers.
The rooms at Comfort Hotel Pacific Cleveland offer a mix of positive and negative experiences based on guest feedback. On the positive side, many guests appreciated the spacious and comfortable rooms, noting that they were bright, airy and adequately clean. The beds were often described as comfortable and the room sizes, including three-bedroom units, were generally praised for being ample. The location was also considered convenient for accessing local eateries and groceries.
However, several criticisms were also noted. Some rooms had issues with cleanliness and upkeep with mentions of musty, unpleasant odors and outdated decor. Reports of rooms not being serviced during longer stays and the presence of pests, such as cockroaches, contributed to the negative impressions. Additionally, there were mentions of noise from permanent residents in neighboring rooms, which affected the overall comfort of the stay.
Overall, while the hotel provides spacious and comfortable accommodations with a convenient location, there are significant concerns regarding maintenance, cleanliness and noise that potential visitors might want to consider.
Guests have varied experiences with the beds at Comfort Hotel Pacific Cleveland. Many found the beds to be exceptionally comfortable, offering a restful night's sleep with several mentioning the beds were large, firm and pleasant. Phrases like "extremely comfortable King size bed" and "fell asleep within moments" highlight this positive aspect. However, there were also several guests who found the beds to be too firm, hard or even lumpy, describing them as uncomfortable or comparable to concrete. Experiences with the mattresses were mixed with some facing issues like sagging, affected sleep with movement and springs popping. Overall, while many guests praised the comfort of the beds, others felt improvements were necessary to enhance the sleep quality at the hotel.
Comfort Hotel Pacific Cleveland offers a mixed bag when it comes to cleanliness and overall upkeep. Guests praised the clean and spacious rooms, noting the comfort of the beds and the freshness of linens and towels. Many highlighted the quiet and tidy environment, as well as the helpful staff and effective air conditioning.
However, cleanliness issues were frequently mentioned. Several reviews pointed out poor cleaning standards with dirty carpets, furniture and visible mould in the bathrooms being common complaints. The overall condition of the hotel seems dated with multiple mentions of a need for renovation and better maintenance. Problems such as sticky surfaces and bad odors were also noted by some guests. While the hotel has its strengths, those considering a stay might weigh these cleanliness concerns against their expectations.
The staff at Comfort Hotel Pacific Cleveland are frequently highlighted in guest reviews for their friendliness and helpfulness. Guests consistently describe the reception team as welcoming with many noting that check-in is fast and easy due to the accommodating and efficient staff. The housekeeping team is also praised for being approachable and responsive to requests, adding to the overall pleasant experience.
A few standout instances include the staff going above and beyond by organizing taxis and explaining after-hours entrance procedures unsolicited. Furthermore, some guests found the manager to be prompt in addressing any issues, such as giving refunds when required.
While the majority of the reviews were positive, a few guests did note instances of less favorable interactions, mentioning that some staff members could be offhanded or not as welcoming. However, these instances seem to be exceptions rather than the rule.
Overall, the recurring theme from guest reviews is that the staff at Comfort Hotel Pacific Cleveland are generally friendly, helpful and contribute significantly to making stays enjoyable. Additionally, the location of the hotel is frequently described as convenient, further enhancing the appeal for visitors.
The pool at Comfort Hotel Pacific Cleveland has garnered several unfavorable remarks from guests. Many found the pool unusable due to its green color and cleanliness issues. The pool was frequently described as empty, under construction or out of order, sometimes accompanied by a padlocked gate, which prevented use. Noise from construction was also noted on weekends. Overall, guests were disappointed and found the pool area poorly maintained, highlighting a need for significant improvements to meet expectations.
The parking situation at Comfort Hotel Pacific Cleveland receives several positive remarks from guests. Visitors appreciate the undercover parking, noting it as a convenient and secure option. Many find the availability of free parking a welcome benefit, complementing the plentiful car space provided. The ease of parking stands out, contributing to the overall convenience of the hotel’s location. However, some guests expressed concerns about the nearby residents, but these comments are not connected to the hotel's parking facilities. Overall, the parking experience is highlighted as a favorable aspect of staying at the hotel.
Comfort Hotel Pacific Cleveland offers a basic and acceptable experience that aligns with its three-star rating. Guests found the large rooms to be clean, comfortable and situated in a quiet location near shops and eateries. While it's not a luxurious five-star property, it provides a reasonable stay for those with modest expectations.
However, the hotel does have its drawbacks. The ambience is somewhat marred by the presence of long-term guests with children often playing in the corridors. The property itself appears quite rundown with issues like rooms being under-equipped and areas requiring more maintenance. Problems with amenities such as air conditioning, door locks and showers were also reported. Additionally, housekeeping services were lacking with some rooms not being serviced during stays.
The hotel’s restaurant seemed perpetually unmanned and the quality of the coffee sachets left much to be desired. Overall, the venue could use significant improvements to meet higher health standards and maintain guest satisfaction. Despite these issues, the hotel can be a viable option for budget-conscious travelers looking for a simple place to stay.
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Location
The hotel’s setting by the water provides a scenic backdrop, perfect for morning walks along the canal. The location proves to be ideal for visitors attending functions or events in the area, whether near the marina or local centers. Many guests describe the location as fantastic, fabulous and perfect, underscoring its suitability for both leisure and business stays. Additionally, the bright and airy rooms, combined with the hotel's cleanliness and friendly staff, further enhance the overall experience, making the Comfort Hotel Pacific Cleveland a preferred choice for travelers.
Rooms
However, several criticisms were also noted. Some rooms had issues with cleanliness and upkeep with mentions of musty, unpleasant odors and outdated decor. Reports of rooms not being serviced during longer stays and the presence of pests, such as cockroaches, contributed to the negative impressions. Additionally, there were mentions of noise from permanent residents in neighboring rooms, which affected the overall comfort of the stay.
Overall, while the hotel provides spacious and comfortable accommodations with a convenient location, there are significant concerns regarding maintenance, cleanliness and noise that potential visitors might want to consider.
Beds
Cleanliness
However, cleanliness issues were frequently mentioned. Several reviews pointed out poor cleaning standards with dirty carpets, furniture and visible mould in the bathrooms being common complaints. The overall condition of the hotel seems dated with multiple mentions of a need for renovation and better maintenance. Problems such as sticky surfaces and bad odors were also noted by some guests. While the hotel has its strengths, those considering a stay might weigh these cleanliness concerns against their expectations.
Staff
A few standout instances include the staff going above and beyond by organizing taxis and explaining after-hours entrance procedures unsolicited. Furthermore, some guests found the manager to be prompt in addressing any issues, such as giving refunds when required.
While the majority of the reviews were positive, a few guests did note instances of less favorable interactions, mentioning that some staff members could be offhanded or not as welcoming. However, these instances seem to be exceptions rather than the rule.
Overall, the recurring theme from guest reviews is that the staff at Comfort Hotel Pacific Cleveland are generally friendly, helpful and contribute significantly to making stays enjoyable. Additionally, the location of the hotel is frequently described as convenient, further enhancing the appeal for visitors.
Pool
Parking
3 Star
However, the hotel does have its drawbacks. The ambience is somewhat marred by the presence of long-term guests with children often playing in the corridors. The property itself appears quite rundown with issues like rooms being under-equipped and areas requiring more maintenance. Problems with amenities such as air conditioning, door locks and showers were also reported. Additionally, housekeeping services were lacking with some rooms not being serviced during stays.
The hotel’s restaurant seemed perpetually unmanned and the quality of the coffee sachets left much to be desired. Overall, the venue could use significant improvements to meet higher health standards and maintain guest satisfaction. Despite these issues, the hotel can be a viable option for budget-conscious travelers looking for a simple place to stay.
Yes, Comfort Hotel Pacific Cleveland has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Comfort Hotel Pacific Cleveland.
No, Comfort Hotel Pacific Cleveland doesn't allow dogs.
Yes, parking facilities are available at Comfort Hotel Pacific Cleveland.
No, Comfort Hotel Pacific Cleveland doesn't have a gym.
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