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Summary of reviewsLa Quinta Inn by Wyndham Clute Lake Jackson enjoys a convenient and accessible location in Clute Lake Jackson, making it an attractive choice for beachgoers, shoppers and those looking for local entertainment. The hotel is close to popular attractions, shopping centers and restaurants, while being situated in a safe, small-town environment. Guests appreciate the ease of access to highways and the proximity to food chains and essential shops, further enhancing the overall value for money.
Positive reviews highlight the cleanliness and comfort of the rooms, the friendliness and helpfulness of the staff and the well-maintained lobby. King suites with kitchenettes receive special mention for their convenience and suitability for guests’ needs.
The breakfast offerings receive mixed feedback. While some guests praise the good breakfast service and friendly morning staff, others criticize the variety and freshness of the items with some noting limited coffee options, a reliance on bread and cleanliness issues in the breakfast area.
Cleanliness reviews are also mixed. Some guests commend the well-kept rooms, clean smell and pest-free environment, while others report issues like dirty floors and linens, roaches, mold and unpleasant odors. There is an acknowledgment of the need for more consistent and rigorous cleaning protocols.
The staff generally receive high marks for their friendly and accommodating demeanor with specific praise for the front desk personnel and the management. However, some feedback points to occasional rudeness and lapses in maintaining the breakfast area.
Feedback on the pool varies with positive remarks on its cleanliness when operational, but several guests note issues with the pool's maintenance, citing instances of green, dirty water and prolonged periods of unavailability.
Finally, the beds receive mixed reviews. Many guests found the mattresses and pillows comfortable, but several others reported issues such as the lack of blankets, hard or lumpy beds and old, stained mattresses. Improvements in bedding provisions and mattress conditions could enhance guest satisfaction.
Overall, La Quinta Inn by Wyndham Clute Lake Jackson is favored for its excellent location, affordability and quality service, despite needing improvements in breakfast variety, cleanliness, pool maintenance and bedding provisions.
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