Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsNovotel Suites Colmar Centre is celebrated for its exceptional location in the heart of Colmar, which is a short walk from the historic center and key attractions like the old town, Little Venice and the Christmas markets. The proximity to the Central Railway Station and convenient parking facilities add to its appeal, especially for those traveling by car. The hotel's setting offers both centrality and tranquility, making it an ideal base for exploring the beautiful city of Colmar.
Guests consistently rave about the quality and variety of the breakfast offered, describing it as delicious, plentiful and satisfying with an extensive buffet that includes both local and international options. Although the hotel lacks an on-site restaurant for dinner, the availability of ready-to-eat meals and snacks, along with helpful staff recommendations for nearby eateries, helps to mitigate this.
The rooms at Novotel Suites Colmar Centre are highly praised for their cleanliness, spaciousness and modern amenities. Guests appreciate the large, well-equipped rooms with functional layouts, comfortable beds and thoughtful features like rain showers and bathtubs. Family rooms and suites are particularly favored for their generous size and practicality, making them suitable for both leisure and business travelers.
Cleanliness is a standout feature at this hotel with guests frequently noting the immaculate condition of both the rooms and common areas. The attentive and friendly staff enhance the overall experience, contributing to a welcoming and professional atmosphere throughout.
The hotel offers reliable and fast free Wi-Fi with generally positive feedback despite a few connectivity issues in some rooms. The small yet well-maintained spa area, which includes a sauna and hammam, provides a cozy and relaxing environment, although it can get crowded on weekends.
Parking is another convenience that guests appreciate with a secure and spacious underground garage that includes electric vehicle charging stations. Despite the daily fee, many find the parking facilities well worth the cost due to their safety and accessibility.
Families find Novotel Suites Colmar Centre particularly accommodating, thanks to spacious and organized family rooms, a children's play area and thoughtful touches like small gifts for children. The hotel's family-friendly atmosphere is complemented by a location that is close to the city center yet peaceful, making it easy for families to explore and enjoy Colmar.
Comfortable beds play a significant role in ensuring a restful stay with guests frequently complimenting the large, cozy mattresses and high-quality bedding. The overall hotel experience, supported by clean and modern facilities, professional staff and a central yet quiet location, solidifies Novotel Suites Colmar Centre as an excellent four-star choice for travelers. Show more
Read review summaries for all categories
Categories
Hotel with EV Charging Stations
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 72 hours.
Is there an option for no in-room housekeeping during a guest's stay? No
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? No
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? Yes, up to 4% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Accor's ALLSAFE plan
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? spa, GYM
Has the hotel closed during the pandemic? Yes Reopening Date: July, 06 2020
Answers last updated by Novotel Suites Colmar Centre
Superior Queen Suite with Sofa BedThe air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite has carpeted floors, a seating area with a flat-screen TV with satellite channels, soundproof walls, a minibar, as well as a tea and coffee maker. The unit offers 3 beds.
Superior Suite with 2 twin bedsThe air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite has carpeted floors, a seating area with a flat-screen TV with satellite channels, soundproof walls, a minibar, as well as a tea and coffee maker. The unit offers 2 beds.
Superior Queen SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite features carpeted floors, a seating area with a flat-screen TV with satellite channels, soundproof walls, a minibar, as well as a tea and coffee maker. The unit has 1 bed.
Executive Queen SuiteThe spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The double room features carpeted floors, a seating area with a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.
Superior Twin Suite with Sofa BedThe air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite has carpeted floors, a seating area with a flat-screen TV with satellite channels, soundproof walls, a minibar, as well as a tea and coffee maker. The unit offers 3 beds.
Executive Queen Suite with Sofa BedThe air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite has carpeted floors, a seating area with a flat-screen TV with satellite channels, soundproof walls, a minibar, as well as a tea and coffee maker. The unit offers 2 beds.
Superior Suite with One Double BedThe air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This wheelchair accessible suite features soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.
Guest Reviews
8.9
Excellent
Location
Located in the heart of Colmar, Novotel Suites Colmar Centre enjoys an outstanding location that has earned heaps of praise from its guests. The hotel stands just a few minutes' walk from the charming historic center, making it an ideal base for exploring the city on foot. Its proximity to the Central Railway Station, just a ten-minute walk away, makes it an excellent choice for those arriving by train.
Many reviews highlight the convenience of the hotel's location for both sightseeing and access to key attractions. It's a short stroll to major sites like the old town, Little Venice and the Christmas markets, ensuring guests can easily immerse themselves in the local culture and festivities. The hotel's setting is described as both central and peaceful, offering a quiet retreat while still being close to the bustling city center.
Visitors particularly appreciate the hotel's closeness to Petit Venice and its easy access to the highway, making it a great choice for those traveling by car. Additionally, the hotel is noted for its convenient parking facilities, adding to its appeal for guests with vehicles.
Overall, the Novotel Suites Colmar Centre is celebrated for its superb location with tourists commending its central position, ease of access and proximity to Colmar's enchanting old town and other tourist attractions. Whether for a short visit or a leisurely stay, this hotel offers a perfect spot to explore the beautiful city of Colmar.
Breakfast
The breakfast at Novotel Suites Colmar Centre is widely praised by guests for its quality, variety and freshness. Many reviews highlight the extensive and diverse buffet, which includes a rich assortment of both local and international options. The breakfast features high-quality products, from freshly prepared dishes to delicious pastries and local specialties such as kouglof and fresh cheese from Alsace. Guests appreciated the abundance of choices with hearty, savory and sweet options available. The breakfast is described as delicious, plentiful and satisfying, often exceeding expectations. Families noted that the breakfast was generous and that children under 16 could enjoy it for free. Despite a few mentions of limited variety and specific items like fresh fruit juice or vegetarian options, the overall sentiment is very positive. The atmosphere of the dining area is comfortable, adding to the overall enjoyable breakfast experience. The breakfast service starts early and is well-maintained throughout, ensuring that guests have a pleasant start to their day.
Dinner
Novotel Suites Colmar Centre receives high praise for its lunch offerings and the cozy ambiance of its bar, which provides a pleasant environment for an evening drink. However, there are no on-site dinner options, as the hotel does not have a dedicated restaurant or bar for evening meals. Guests noted the small dining area and the lack of room service, which necessitates dining out at one of the many nearby eateries, a task made easier with recommendations from the helpful staff. While the absence of a full-service restaurant might be a drawback for some, the hotel compensates by offering a great selection of snacks and ready-to-eat meals available for purchase, including Flammkuchen and items that can be heated in a microwave. This arrangement, along with thoughtful touches like warm milk, pastries and even a welcome gift, helps create a welcoming atmosphere for families and travelers.
Rooms
Novotel Suites Colmar Centre has garnered numerous positive reviews praising its rooms for their cleanliness, spaciousness and modern amenities. Guests consistently highlight the large and well-equipped rooms, often describing them as very spacious and comfortable. Many reviews appreciate the functional layouts, noting the presence of separate toilets and baths, sitting areas and ample amenities such as large TVs, coffee machines and mini-fridges.
The rooms are frequently described as clean and modern with well-maintained furnishings and stylish decor. The comfort of the beds and thoughtful room features, like rain showers and bathtub options, contribute to a restful environment. Reviewers often emphasize the rooms' quietness and effective soundproofing, ensuring a peaceful stay.
The family rooms and suites receive particular praise for their generous size and practicality, making them suitable for groups and extended stays. Guests also appreciate the thoughtful design and high specification of the rooms, which cater well to both leisure and business travelers.
Overall, the reviews paint a picture of a hotel that excels in providing spacious, comfortable and well-appointed rooms, creating a pleasant and convenient experience for its guests.
Beds
When staying at Novotel Suites Colmar Centre, travelers can expect a consistently high level of comfort from the beds. Guests frequently highlight the cozy and comfortable nature of the beds with many describing the mattresses as very good or amazing. The beds are often praised for being large, often king-size, providing ample space for a restful night's sleep.
While there are mentions of mattresses being either a bit too hard or too soft for some individuals, the majority of guests find them to be just right. The bedding is often cited as top-notch, comfortable and very good. Guests also appreciate the hotel’s attention to ensuring a good sleep environment, noting the cleanliness and the overall quality of the rooms.
Specific remarks include the spaciousness of the beds and the surprising comfort of the sofa beds. Additionally, pillows and duvets generally receive positive feedback, although some have mentioned a preference for different pillow sizes or the addition of extra duvets. Overall, it seems that the comfortable bedding plays a key role in making guests' stays pleasant and restful.
Cleanliness
Novotel Suites Colmar Centre consistently impresses guests with its high standards of cleanliness. Reviewers frequently highlight the immaculate condition of the hotel, describing both the rooms and common areas as spotless and well-maintained. Guests appreciate the modern and tidy design and many note that their rooms were cleaned daily to excellent standards. The bathrooms are particularly praised for their exceptional hygiene with some guests mentioning the added quality of products provided.
While the hotel generally maintains a pristine environment, a few guests did note minor issues such as mold in the shower and concerns with the carpets. Despite these occasional remarks, overall satisfaction with cleanliness is exceptionally high. The hotel staff also contribute to the positive experience, being consistently friendly and attentive, ensuring that the standards of cleanliness and comfort are upheld throughout the property.
Overall, Novotel Suites Colmar Centre offers a clean, comfortable stay that leaves guests very satisfied with the level of hygiene and maintenance.
Staff
The Novotel Suites Colmar Centre is frequently praised for the exceptional quality of its staff. Guests consistently describe the team as very friendly, helpful and attentive. The reception staff, in particular, are noted for their warm welcomes and accommodating nature, often going above and beyond to assist guests with their needs. The overall atmosphere created by the staff is one of professionalism combined with genuine hospitality, encouraging a welcoming environment. Whether it’s at check-in, during breakfast or throughout the hotel stay, the staff’s kindness and efficient service leave a lasting impression. This consistent positive feedback highlights the hotel’s commitment to excellent customer service, making stays at this hotel notably pleasant and memorable.
Wi-Fi
At Novotel Suites Colmar Centre, guests generally report positive experiences with the hotel's Wi-Fi. Many guests commend the fast and free internet connection available throughout the premises, noting it works perfectly in most areas. Some rooms have an especially good Wi-Fi connection, though a few guests staying in rooms situated at the building's far end experienced weaker signals. Despite occasional stability issues, the overall internet service is well-regarded. The staff, particularly Lys, has been notably helpful in resolving any connectivity issues, ensuring seamless communication by providing alternatives such as SIM cards when needed.
Spa
The spa at Novotel Suites Colmar Centre receives generally positive feedback from guests. Despite being a small area, it is praised for its cleanliness and well-maintained facilities. Guests appreciate the excellent sauna and nice hammam, both of which are available free of charge. The wellness area includes a dry sauna, steam sauna and a relaxation room, all of which contribute to a cozy and peaceful atmosphere. Complimentary towels and water add to the convenience.
However, some guests noted that the spa can get crowded on weekends and wished for better information about its facilities within the room. There were occasional complaints about the steam room not being hot enough and the lack of a swimming pool or jacuzzi. Additionally, access to the wellness area is restricted to those aged 16 and older, which could be better communicated to guests. Despite these minor issues, the overall sentiment towards the spa area remains positive, highlighting its relaxed ambiance and high quality.
Parking
Nestled in a prime location close to the Colmar city center, Novotel Suites Colmar Centre offers convenient parking facilities as one of its standout features. Guests consistently highlight the availability of an underground garage that is both secure and spacious with many appreciating the ample electric vehicle charging stations. Despite a few mentions of tight parking spaces, the overall sentiment leans heavily towards positive experiences with many describing the garage as well-maintained and clean.
The underground parking is often noted as a plus, especially due to its safe nature, which is particularly beneficial for families traveling with young children. Reservations for parking are recommended to ensure a spot and the added benefit of direct room access from the garage makes it especially convenient for those with heavy luggage or those traveling with kids.
However, it's important to note that this convenience comes with a cost, typically around €15 per day, which some guests find a little steep. Despite this, many believe the secure and easily accessible nature of the parking facilities justifies the price, especially in an area where street parking can be challenging.
For those looking for alternative options, street parking is available nearby and can sometimes be a convenient and free option, though it might be slightly outside the city center. Overall, the parking situation at Novotel Suites Colmar Centre largely enhances the guest experience, making it an attractive choice for travelers, especially those arriving by car.
Family
Novotel Suites Colmar Centre is a highly recommended choice for families looking for a comfortable and accommodating stay in Colmar. The hotel excels in providing family-oriented amenities and has been frequently praised for its child-friendly facilities. Guests have consistently appreciated the children's play area, which keeps the little ones entertained and happy. The hotel ensures a relaxing environment with family rooms that are spacious and well-organized, making it a perfect fit for families of various sizes, including those with small children and teenagers.
The staff's warm welcome and attention to detail, such as giving small gifts like plush toys to children, add a personal touch that enhances the family-friendly atmosphere. The spacious and comfortable rooms are well-equipped with amenities that cater to the needs of families, including microwaves which are particularly useful for those traveling with small children.
The breakfast is abundant and accommodating to children, providing a good start to the day for families. The location is conveniently close to the city center yet in a relaxed area of Colmar with the added benefit of available parking, making it easy for families to explore the city.
Overall, Novotel Suites Colmar Centre is recognized for its cleanliness, modern facilities and very accommodating staff, making it highly suitable for a pleasant family stay.
4 Star
Novotel Suites Colmar Centre is a modern four-star hotel known for its excellent standards, offering clean and spacious rooms that justifiably earn their rating. Despite a few comments suggesting improvements like adding bathrobes and glasses in the rooms, the overall impression is positive with high-class facilities and professional staff contributing to an exemplary experience.
The hotel's location close to the city center makes it accessible and convenient, while its value for money is regularly highlighted. Business travelers, in particular, find it highly recommendable. Guests appreciate the well-furnished and fairly clean establishment, coupled with a friendly and helpful staff, enhancing the overall stay.
Breakfast receives praise for items like scrambled eggs, homemade pancakes and delicious coffee, although some noted a limited selection. The professional, clean and modern environment is consistently noted, making for a comfortable stay.
While there are mentions of some areas needing alignment with Novotel standards, the majority of reviews suggest that the hotel meets or exceeds expectations for its category, often described as better than standard four-star accommodations. Many guests find the combination of quality and price unbeatable with frequent comments on the perfect, warm and welcoming atmosphere.
Overall, Novotel Suites Colmar Centre offers top service and facilities, making it a commendable choice for those seeking a pleasant stay with a great location and excellent value for money. Guest satisfaction is reflected in comments about perfect stays and the intention to return.
Business
Novotel Suites Colmar Centre consistently receives positive feedback from business travelers. Guests frequently highlight the hotel's modern and cozy furniture, making it an ideal spot for a short business trip. The business center is state-of-the-art and the rooms are functional, contributing to a comfortable business stay. The hotel’s central yet quiet location ensures easy access to the city center, which is advantageous for those balancing work and leisure.
Guest reviews commend the hotel’s good service, particularly at the reception desk and appreciate the ease of business parking. Additionally, the availability of wheelchair accessible rooms is noted positively. The hotel is situated in an ideal location for business with good value for money, making it a convenient choice for business travel. While some guests mentioned that the furniture is not entirely suited for business needs due to the lack of a desk, the overall consensus is that the hotel is great for business trips and recommended for business travelers.
Accessible
Novotel Suites Colmar Centre generally provides good accessibility features, showing a commitment to inclusivity for guests with disabilities. The hotel offers accessible rooms with well-adapted bathrooms and toilets to ensure comfort and ease of use. On-site parking is accessible and conveniently priced and there is an elevator that reaches the underground parking garage, offering straightforward access. The hotel is also praised for its overall good accessibility and convenient access to local attractions.
However, there are some areas where improvements are needed. Guests have noted that the hotel is not fully accessible with specific mentions of issues such as a slippery bathroom floor and difficulties in adjusting heating. There were also some concerns about the attentiveness of the reception staff and occasional elevator issues, which could impact the experience of guests with disabilities. Despite these drawbacks, the solid infrastructure of accessible features contributes to a generally positive accessibility experience at Novotel Suites Colmar Centre.
Romantic
Novotel Suites Colmar Centre offers an ideal setting for a romantic holiday with a great atmosphere that perfectly complements its cozy feel. The hotel features modern and aesthetic bathrooms, making daily routines a pleasure with amenities like a shower rain and organic-based shampoo and handwash. Guests can enjoy a romantic, cozy room designed specifically for couples and many mention the hotel's nice romantic views. Located in a quiet, peaceful area away from the tourist center, it provides a serene escape perfect for couples. The exceptional customer service further enhances the overall experience. Additionally, its proximity to many scenic spots within walking distance adds to the allure of this luxurious romantic getaway.
Dog Friendly
Novotel Suites Colmar Centre has received mixed feedback regarding its dog-friendly facilities and services. On the positive side, guests have appreciated the welcoming attitude of the hotel staff towards dogs, noting that pets are accepted and that the environment is generally accommodating for a dog-friendly stay. Dogs are allowed in the rooms and pet-friendly options are available, making it possible for guests to bring their pets along for sightseeing and family activities in the city. Some guests mentioned receiving dog treats, which adds a thoughtful touch to the stay.
However, there are also criticisms to consider. One recurring concern is the high price for bringing a dog along. Additionally, some guests felt that the hotel did not seem particularly dog-friendly, stating that there was no specific information provided about the facilities and services for pets. The hotel adheres to French laws and common sense rules by requiring dogs to be leashed and muzzled in public spaces, emphasizing the importance of controlling pets in the hotel premises.
Overall, while Novotel Suites Colmar Centre is pet-friendly and accepts pets, some improvements could be made to enhance the experience for dog owners by providing clearer information and potentially adjusting the costs associated with bringing a pet.
No, Novotel Suites Colmar Centre doesn't have any pool.
Yes, a spa is available at Novotel Suites Colmar Centre.
Yes, Novotel Suites Colmar Centre welcomes dogs.
Yes, parking facilities are available at Novotel Suites Colmar Centre.
No, Novotel Suites Colmar Centre doesn't have a gym.