Hilton Garden Inn Columbia/Harbison
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Summary of reviewsHilton Garden Inn Columbia/Harbison is highly praised for its convenient and accessible location. Situated right off the interstate, the hotel offers easy access to various restaurants, malls and shops, making it an ideal choice for travelers looking to explore or attend events in the area. The property's clean and quiet environment, combined with the exceptional friendliness of the staff, enhances the overall positive experience for guests.
The breakfast service at the hotel receives mixed reviews. Many guests appreciate the quality and flavor, particularly enjoying the made-to-order omelettes and commend the friendly and accommodating breakfast staff. While some are pleased with the inclusion of breakfast vouchers, others feel the $15 per person charge should be included in the room rate, highlighting occasional dissatisfaction with the overall value.
Guests generally find the rooms to be clean and cozy with the beds receiving a mix of feedback on comfort. While some guests report the mattresses are comfortable, others find them slightly worn. The rooms are of a good size and easily accessible from the lobby, although a few guests feel they are outdated and lack modern amenities. Cleanliness overall is praised with minor issues like uncleaned fridges and cigarette smells being exceptions rather than the norm.
The hotel's cleanliness is consistently well-regarded with guests appreciating the pristine condition of both rooms and common areas. The friendly staff contributes to a positive atmosphere, ensuring a pleasant stay. The indoor pool is another highlight, often noted for its cleanliness and appeal, though some find it small and occasionally too warm.
The staff at Hilton Garden Inn Columbia/Harbison consistently receives accolades for their exceptional service. Guests frequently commend the team for their friendliness, politeness and willingness to go above and beyond, particularly highlighting the efficiency of the front desk staff and the attentiveness of housekeeping.
Overall, Hilton Garden Inn Columbia/Harbison offers a favorable experience with its excellent location, cleanliness and exemplary staff service, despite some mixed reviews about breakfast and room modernity.
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The breakfast service at the hotel receives mixed reviews. Many guests appreciate the quality and flavor, particularly enjoying the made-to-order omelettes and commend the friendly and accommodating breakfast staff. While some are pleased with the inclusion of breakfast vouchers, others feel the $15 per person charge should be included in the room rate, highlighting occasional dissatisfaction with the overall value.
Guests generally find the rooms to be clean and cozy with the beds receiving a mix of feedback on comfort. While some guests report the mattresses are comfortable, others find them slightly worn. The rooms are of a good size and easily accessible from the lobby, although a few guests feel they are outdated and lack modern amenities. Cleanliness overall is praised with minor issues like uncleaned fridges and cigarette smells being exceptions rather than the norm.
The hotel's cleanliness is consistently well-regarded with guests appreciating the pristine condition of both rooms and common areas. The friendly staff contributes to a positive atmosphere, ensuring a pleasant stay. The indoor pool is another highlight, often noted for its cleanliness and appeal, though some find it small and occasionally too warm.
The staff at Hilton Garden Inn Columbia/Harbison consistently receives accolades for their exceptional service. Guests frequently commend the team for their friendliness, politeness and willingness to go above and beyond, particularly highlighting the efficiency of the front desk staff and the attentiveness of housekeeping.
Overall, Hilton Garden Inn Columbia/Harbison offers a favorable experience with its excellent location, cleanliness and exemplary staff service, despite some mixed reviews about breakfast and room modernity.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
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3-Star Hotel
Hotel with Indoor Pool
Guest Reviews
The Hilton Garden Inn Columbia/Harbison boasts an excellent location, highly praised by guests for its convenience and accessibility. Situated right off the interstate, it provides easy access to a variety of restaurants, malls and shops, making it an ideal stay for those with events in the area or just looking to explore. The proximity to dining, shopping and local activities has been highlighted repeatedly with many mentioning it as perfect for their trips. Guests found the property easy to find and appreciated its clean and quiet environment. Additionally, many reviewers noted the friendliness of the staff, which added to the pleasant experience. Overall, the location is deemed perfect by numerous visitors, making it a favored choice for stays in Columbia.
At the Hilton Garden Inn Columbia/Harbison, breakfast has drawn a mix of reviews. Many guests found the breakfast to be excellent, praising the quality and flavor, especially the made-to-order omelettes. The breakfast staff and cook were highlighted for their friendliness and accommodating service, enhancing the overall breakfast experience. Some guests appreciated that breakfast was included in their stay and they were promptly given vouchers upon check-in.
However, there were some points of contention regarding the breakfast setup. The hotel charges around $15 per person for breakfast, which some guests felt should be included in the room rate given the cost of accommodation. There were also a few mentions of dissatisfaction with the breakfast value and specific complaints about being charged extra. Additionally, some guests experienced unwelcoming service and noted that the breakfast options, while amazing to some, lacked in certain areas according to others.
Despite these concerns, many guests still rated their breakfast experience positively with several describing it as great and remarking on the excellent restaurant-style service. The mix of reviews suggests that, while the breakfast at Hilton Garden Inn Columbia/Harbison is highly regarded by many, the additional cost and occasional service issues may leave some guests wishing for a more consistent experience.
The Hilton Garden Inn Columbia/Harbison offers rooms that many guests found to be clean and cozy. The beds generally received positive feedback for comfort, though some mentioned that the mattresses were a bit worn down. The rooms are described as a good size and easy to access from the lobby with some even featuring amenities like a hot tub. However, a few guests noted that the rooms felt somewhat outdated and lacked modern touches.
Cleanliness was mostly praised, although there were isolated complaints about specific issues such as uncleaned fridges and cigarette smells. Size-wise, while some found the rooms spacious, others felt they were small, lacking adequate noise barriers which contributed to a noisy environment. The hotel's photos online reflect an overall excellent facility, but there seemed to be a discrepancy when it came to the actual modernity of the rooms. Small details like the size of the coffee cups also drew minor comments from guests. Overall, the location and ease of access were appreciated, contributing to a decent stay.
The beds at Hilton Garden Inn Columbia/Harbison receive mixed reviews from guests. Many visitors appreciated the comfort, describing the beds as comfy, very comfortable and soft and comfortable. However, some guests found the beds to be hard and uncomfortable, noting issues with the support of the pillows and their softness. While some guests had concerns about the bed sizes and overall support, a fair number of reviews highlighted the enjoyable comfort of the bedding.
Hilton Garden Inn Columbia/Harbison consistently receives high marks for its cleanliness. Described as very clean and well-maintained, guests appreciate the pristine condition of both rooms and common areas. The hotel staff is often highlighted for their friendly and accommodating nature, further enhancing the pleasant experience. The property’s cleanliness extends to specific amenities like the indoor pool, which guests found to be extremely clean. The hotel also benefits from a great location, making it convenient for planned activities and nearby doctor's offices. Modern features like the virtual key option also add to the overall comfort and satisfaction of the stay. While there were isolated issues with room drainage, these instances appear to be exceptions in an otherwise spotless environment.
At Hilton Garden Inn Columbia/Harbison, the staff consistently receives praise for their exceptional service. Guests frequently highlight the friendliness and courtesy of the team, noting that the staff is both polite and accommodating. The front desk staff is particularly commended for being helpful and efficient, ensuring a smooth check-in process. Cleanliness and comfort also stand out with housekeeping staff contributing to the positive atmosphere by being attentive and helpful. Overall, the staff's professionalism and willingness to go above and beyond leave a lasting impression, making them the best part of the property.
The Hilton Garden Inn Columbia/Harbison features an indoor pool that consistently receives positive remarks from guests. Many reviews highlight the cleanliness and appeal of the pool area. Guests often note that the pool is nice with some specifically praising it as great. However, there are occasional comments suggesting the pool might feel small and concerns about heated conditions. Despite these minor issues, the overall impression of the indoor pool remains favorable, adding an enjoyable amenity to guests' stay.
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Location
Breakfast
However, there were some points of contention regarding the breakfast setup. The hotel charges around $15 per person for breakfast, which some guests felt should be included in the room rate given the cost of accommodation. There were also a few mentions of dissatisfaction with the breakfast value and specific complaints about being charged extra. Additionally, some guests experienced unwelcoming service and noted that the breakfast options, while amazing to some, lacked in certain areas according to others.
Despite these concerns, many guests still rated their breakfast experience positively with several describing it as great and remarking on the excellent restaurant-style service. The mix of reviews suggests that, while the breakfast at Hilton Garden Inn Columbia/Harbison is highly regarded by many, the additional cost and occasional service issues may leave some guests wishing for a more consistent experience.
Rooms
Cleanliness was mostly praised, although there were isolated complaints about specific issues such as uncleaned fridges and cigarette smells. Size-wise, while some found the rooms spacious, others felt they were small, lacking adequate noise barriers which contributed to a noisy environment. The hotel's photos online reflect an overall excellent facility, but there seemed to be a discrepancy when it came to the actual modernity of the rooms. Small details like the size of the coffee cups also drew minor comments from guests. Overall, the location and ease of access were appreciated, contributing to a decent stay.
Beds
Cleanliness
Staff
Pool
Yes, Hilton Garden Inn Columbia/Harbison has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hilton Garden Inn Columbia/Harbison.
Yes, Hilton Garden Inn Columbia/Harbison welcomes dogs.
No, parking facilities aren't available at Hilton Garden Inn Columbia/Harbison.
Yes, Hilton Garden Inn Columbia/Harbison has a gym.
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