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Summary of reviewsVISTA Lago di Como is a top choice for those seeking an exceptional luxury hotel experience in the heart of Como. The hotel's location is excellent with stunning views of the lake and close proximity to the city center, shopping and restaurants. Guests rave about the breakfast and dinner experiences with the rooftop restaurant receiving high praise for its exceptional value and quality. The rooms are beautifully designed and curated with luxurious marble bathrooms, balconies and ample space. The hotel's level of cleanliness is remarkable with guests describing the rooms as unbelievably clean and up-to-date. The staff is friendly, helpful and highly skilled at making guests' stay even better with butler Alberto receiving particular praise. Overall, Vista Palazzo is a truly 5-star, très haut de gamme and curatissimo hotel that provides guests with a fantastic, unforgettable experience of il lusso vero e proprio. Show more
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Luxury Hotel
Hotel Taking Steps Towards Sustainability
What makes your hotel/accommodation eco-friendly?
Building materials from sustainable resources
Written environmental policy statement in place
The structure maximizes natural light to reduce the need for lighting and heating
Windows that block heat/cold (i.e. triple-glazed windows)
Use of non-toxic cleaning products
Serving organic food at the restaurant
LED lighting throughout the premises
Employees are trained to follow environmental policies
Bicycles provided to guests
Electric car charging station(s) available
Toilets flush up to 6 litres per flush
Signs in the rooms informing guests that towels will only be changed upon request
Toilet paper made of non-chlorine bleached paper or awarded with an eco-label
Waste is separated into at least 3 categories
No disposable (single use) cups/glasses, plates and cutlery
Organic waste is composted
Automatic system or key card that turns off the light and electrical appliances when guests leave their room
Most of the ingredients used to prepare meals are locally produced
A vegetarian alternative menu is proposed in the restaurant
Answers last updated by VISTA Lago di Como
Hotel for Honeymoon
Family Friendly Hotel
What percentage of your guests are families?Under 50%
Please suggest which room type a family with one child should choose and where the child will sleep: Suite with couch.
Please suggest which room type a family with two children should choose and where the children will sleep: Connecting rooms.
Please suggest which room type a family with three children should choose and where the children will sleep: Connecting rooms.
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: Suite, baby cot is provided free of charge.
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: Suite, baby cot is provided free of charge.
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: Suite.
Baby cot details:Max age: 3 Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?No
Do you offer babysitting/child services?Yes, at an hourly charge: € 30
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Other Distance
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 48 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
internal protocol
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? no
Has the hotel closed during the pandemic? Yes Reopening Date: Unknown
Suite with Lake ViewFeaturing lake views, this air-conditioned suite comes with a seating area. The bathroom is fitted with a bath. Extras include free toiletries, bathrobe and slippers, and a hairdryer.
Junior Suite with Garden ViewFeaturing garden views, this air-conditioned suite comes with a seating area and a dining area. The bathroom is fitted with a bath. Extras include free toiletries, bathrobe and slippers, and a hairdryer.
Deluxe Double RoomFeaturing a garden view, this room comes with air conditioning and a flat-screen TV with satellite channels.
Junior Suite with Lake ViewThis suite has a flat-screen TV, lake views and a private bathroom.
Standard Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 1 bed.
Premium Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 1 bed.
About VISTA Lago di Como
License: 013075ALB00044, IT013075A1IR7HAHDM
Guest Reviews
9.1
Excellent
Location
The Vista Palazzo hotel is located in the heart of Como and boasts a stunning view of the lake. Guests rave about its incredible location, right on the water and just steps away from the city center, shopping and restaurants. The hotel is a perfect base for exploring the area with many attractions and the pier within walking distance. Safety, quality and vibe are top-notch, making this hotel an excellent choice for any traveler. Not only is the location great, but the views of the lake are breathtaking, making it a perfect place to relax and enjoy the scenery. Overall, the Vista Palazzo's location is excellent, as many reviewers noted, making it an ideal choice for a Como getaway.
Breakfast
Guests rave about the breakfast at VISTA Lago di Como. While some feel that the range could be expanded by adding some hot cooked items, others recommend breakfast on the rooftop or enjoying it in-room. Some mention extra charges for special requests, but overall, guests enjoyed the wide selection of food, delicious options and pleasant atmosphere. The view during breakfast overlooking Lake Como is simply breathtaking, according to many guests. Despite some negative reviews on the limited selection and staff training, most guests found the breakfast to be fantastic and recommend it as a perfect way to begin your day.
Dinner
The dinner at VISTA Lago di Como has left guests raving about their experience. The rooftop restaurant, while expensive for its size, still managed to impress with remarkable private dinners held in the rooftop library. Many guests noted the exceptional value and quality of the sister hotel's restaurant next door. Some went as far as to rate the hotel's restaurant as one Michelin star worthy with flawless service and a creative and delicious variety of options. Guests found the cuisine at the Michelin restaurant to be top-notch with the Sottovoce Restaurant also receiving high praise for its excellent quality. And for those who prefer dining in-room, the a la carte menu did not disappoint. Overall, guests found the dinner experience at VISTA Lago di Como to be enchanting and unforgettable.
Rooms
VISTA Lago di Como offers its guests an unforgettable stay with unbelievably clean and up-to-date rooms that cater to their every need. The accommodations are beautifully outfitted in every aspect with renovated suites that are perfectly designed. The elegant Lake view Hotel exudes luxury in every corner with nice and stylish lake view suites and spacious bathrooms. The rooms are exceptional in all ways with comfortable beds and great bathrooms. The hotel offers classic style and practicality with high-quality finishes throughout every room. Guests even have a pillow menu to choose from! The location, size of the room and lovely design make for a memorable stay. Whether it's a camera da letto, Zimmer, chambre confortable or quartos muito confortáveis e bem cuidados, guests will enjoy a super clean and modern room with luxurious marble bathrooms, expensive finishes, balconies and ample space. The Schöne Zimmer make for a functional and beautiful experience that will exceed your expectations.
Cleanliness
If you're looking for a hotel that's spotlessly clean, then Vista Palazzo - Small Luxury Hotels of the World is the perfect choice. Guests have been raving about the hotel's level of cleanliness with many describing the rooms as unbelievably clean and up-to-date. The attention to detail is remarkable and guests couldn't fault anything during their stay. The rooms are spacious, refined and super clean - with some describing them as "super new" and "super clean." Even those who spoke different languages praised the hotel's cleanliness with guests from Italy saying "ambienti raffinati e puliti" and guests from France describing the bedding and cleanliness as "irreprochables." Overall, if you're someone who appreciates a clean and well-maintained hotel, Vista Palazzo is the perfect destination for you.
Staff
If you're looking for a luxury hotel with exceptional service and friendly staff, look no further than Vista Palazzo. Guests rave about the superb attention to detail and how the staff went above and beyond to offer the best experience possible. From charming Alberto to the excellent services provided by the front desk and breakfast room, the staff were the best and highly skilled at making guests' stay even better. Butler Alberto, in particular, was outstanding and provided exceptional service, from tailoring tours of Como to introducing guests to the best of Lake Como. The attention to detail of the staff was amazing and their customer orientation and authenticity made it an even more amazing experience overall. No matter where you are in the hotel, the friendly and helpful staff will take care of everything you need and their professionalism and competence are evident in everything they do. Finally, the location is ideal for those who want to be close to restaurants and the city center and the outstanding service-quality is another reason why Vista Palazzo is a top choice for those seeking an exceptional luxury hotel experience.
5 Star
VISTA Lago di Como is truly an exceptional and amazing five-star hotel located in the heart of Como, overlooking the stunning lake and in close proximity to the best shopping area. Guests rave about the outstanding service-quality and hospitality received, making it one of the best experiences of its kind around the world. The tasteful and charming boutique hotel is a pure luxury, providing guests with a fantastic and memorable experience. The hotel also offers great facilities and services with exceptional response from management to upgrade rooms, making it a wonderful place to stay. The unique and breathtaking views, paired with the warmth and quality of the hotel, create an experience that is unparalleled with guests praising it as a jewel in the area. If you're looking for a luxury experience that is out of this world, VISTA Lago di Como is definitely worth considering, making it a perfect vacation option.
Luxury
Nestled in the heart of Como, Italy, VISTA Lago di Como is a small, boutique hotel that boasts luxury in every aspect. From the beautifully outfitted interiors to the refined details reminiscent of grand Italian Palazzos, guests are treated to an exceptional indulgence for themselves. The friendly and service-minded staff provide 5-star luxury service under all aspects, ensuring every request is met with care. Suites are tasteful, charming and classily done, offering a true luxury stay. With luxury rooms that are beautifully designed and curated, the hotel is perfect for those seeking the ultimate in comfort and extravagance. Guests can enjoy the breathtaking views of Lake Como from their balcony, immersing themselves in the pure luxury experience. Overall, Vista Palazzo is a truly 5-star, très haut de gamme and curatissimo hotel that provides guests with a fantastic, unforgettable experience of il lusso vero e proprio.
No, VISTA Lago di Como doesn't have any pool.
No, a spa isn't available at VISTA Lago di Como.
Yes, VISTA Lago di Como welcomes dogs.
Yes, parking facilities are available at VISTA Lago di Como.