ProfilHotels Mercur
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Summary of reviewsProfilHotels Mercur stands out for its superb central location in Copenhagen, making it an ideal base for both leisure and business travelers. Conveniently situated close to the central train station, metro stations and bus stops, the hotel provides seamless connectivity to major attractions like the Tivoli Gardens, the National Museum and Strøget shopping street. The neighborhood is rich with cafes, shops, dining options and vibrant bars, enhancing the urban experience for guests.
The hotel consistently receives high praise for its breakfast offerings, featuring an extensive and varied selection of both hot and cold items, including gluten-free and lactose-free options. The breakfast buffet is often described as delicious and lavish with high-quality ingredients such as freshly baked rolls and Danish specialties. Friendly and attentive staff ensure that the buffet is well-stocked and that tables are cleared promptly.
Rooms at ProfilHotels Mercur are often highlighted for their cleanliness, comfort and modern decor. Guests appreciate the super clean, neat and well-kept rooms, some of which offer lovely views and balconies. Efficient daily room service and friendly staff contribute to the pleasant stay. Despite the occasional noise from the busy road outside and minor issues with room size and the lack of air-conditioning, most guests find the rooms satisfactory.
While the hotel's cleanliness receives mixed reviews, many guests commend the spotless public areas and consistent towel changes. Some, however, report lapses in housekeeping, such as dirty carpets and insufficient cleaning in bathrooms. These inconsistencies suggest that housekeeping standards could benefit from further attention.
The hotel's staff are frequently praised for their friendliness and helpfulness, from reception to housekeeping. Guests appreciate the staff's welcoming demeanor and proactive approach in providing tips and advice, enhancing their overall experience. Although there are occasional communication issues and minor instances of rudeness, the overall sentiment towards the staff remains overwhelmingly positive.
The hotel's internet service, despite being available, struggles with reliability. Many guests report weak, slow or intermittent WiFi connections, which can be frustrating, especially for those needing consistent connectivity.
ProfilHotels Mercur also offers convenient access to tennis facilities with courts located just outside the windows of some rooms. While this feature is a boon for tennis enthusiasts, it can result in occasional noise.
For families, the hotel provides spacious family rooms that comfortably accommodate up to four members, along with a child-friendly environment and pet-friendly policies, making it an excellent choice for family stays. The staff's supportive nature further enhances the family-friendly experience.
Beds in the hotel receive mixed reviews with many guests finding them comfortable and cozy, though some mention that the mattresses are too soft. Despite these varying opinions, most guests find the beds conducive to a good night's sleep.
Overall, as a three-star hotel, ProfilHotels Mercur delivers a satisfactory experience with its decent facilities, helpful staff and affordable rates, catering well to budget-conscious travelers. The hotel provides a reasonable and serviceable stay, though guests should manage expectations regarding room amenities and WiFi reliability.
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The hotel consistently receives high praise for its breakfast offerings, featuring an extensive and varied selection of both hot and cold items, including gluten-free and lactose-free options. The breakfast buffet is often described as delicious and lavish with high-quality ingredients such as freshly baked rolls and Danish specialties. Friendly and attentive staff ensure that the buffet is well-stocked and that tables are cleared promptly.
Rooms at ProfilHotels Mercur are often highlighted for their cleanliness, comfort and modern decor. Guests appreciate the super clean, neat and well-kept rooms, some of which offer lovely views and balconies. Efficient daily room service and friendly staff contribute to the pleasant stay. Despite the occasional noise from the busy road outside and minor issues with room size and the lack of air-conditioning, most guests find the rooms satisfactory.
While the hotel's cleanliness receives mixed reviews, many guests commend the spotless public areas and consistent towel changes. Some, however, report lapses in housekeeping, such as dirty carpets and insufficient cleaning in bathrooms. These inconsistencies suggest that housekeeping standards could benefit from further attention.
The hotel's staff are frequently praised for their friendliness and helpfulness, from reception to housekeeping. Guests appreciate the staff's welcoming demeanor and proactive approach in providing tips and advice, enhancing their overall experience. Although there are occasional communication issues and minor instances of rudeness, the overall sentiment towards the staff remains overwhelmingly positive.
The hotel's internet service, despite being available, struggles with reliability. Many guests report weak, slow or intermittent WiFi connections, which can be frustrating, especially for those needing consistent connectivity.
ProfilHotels Mercur also offers convenient access to tennis facilities with courts located just outside the windows of some rooms. While this feature is a boon for tennis enthusiasts, it can result in occasional noise.
For families, the hotel provides spacious family rooms that comfortably accommodate up to four members, along with a child-friendly environment and pet-friendly policies, making it an excellent choice for family stays. The staff's supportive nature further enhances the family-friendly experience.
Beds in the hotel receive mixed reviews with many guests finding them comfortable and cozy, though some mention that the mattresses are too soft. Despite these varying opinions, most guests find the beds conducive to a good night's sleep.
Overall, as a three-star hotel, ProfilHotels Mercur delivers a satisfactory experience with its decent facilities, helpful staff and affordable rates, catering well to budget-conscious travelers. The hotel provides a reasonable and serviceable stay, though guests should manage expectations regarding room amenities and WiFi reliability.
Hotel Taking Steps Towards Sustainability
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Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Gym
Hotel with Tennis Courts
3-Star Hotel
Guest Reviews
ProfilHotels Mercur boasts an enviable location at the heart of Copenhagen, making it an ideal base for exploring the city. Positioned conveniently close to the central train station, metro stations and numerous bus stops, the hotel ensures seamless connectivity to all major points of interest. Guests have appreciated the proximity to popular attractions such as the Tivoli Gardens, the National Museum, Strøget shopping street and various cafes and shops.
Visitors find the hotel's central position perfect for both leisure and business stays, allowing them to walk to many key destinations within minutes. The hotel's immediate vicinity includes a supermarket and several public transport links, making it extremely convenient for both quick errands and longer excursions. Moreover, the surrounding neighborhood offers a variety of dining options and vibrant bars, enriching the overall urban experience.
Guests have also highlighted the excellent breakfast offerings and the helpfulness of the staff, further enhancing their stay. With clean and comfortable rooms, some even providing scenic balcony views, the hotel strikes a balance between functionality and comfort. Although located on a sometimes busy road, the accessibility and strategic positioning outweigh this minor inconvenience for most travelers.
In summary, ProfilHotels Mercur stands out for its superb central location, excellent connectivity to public transport and proximity to Copenhagen's main attractions, making it a top choice for visitors looking to explore the city effortlessly.
ProfilHotels Mercur receives consistent praise for its breakfast offerings. Reviewers highlight the extensive and varied selections available with many noting the presence of both hot and cold options, including gluten-free and lactose-free choices. The breakfast buffet often impresses with its high-quality ingredients, featuring freshly baked rolls, Danish specialties and classic breakfast items like eggs and bacon.
Guests appreciate the generous and plentiful offerings, describing the breakfast as delicious, lavish and a super start to the day. There is a special mention of the friendly and attentive staff who ensure that the buffet is consistently well-stocked and that the tables are cleared promptly.
While the overall feedback is positive, some guests felt the breakfast was pricey with a few remarks about it being standard or missing certain items like pickled beets and cucumbers. Nonetheless, the majority of reviews suggest that the breakfast at ProfilHotels Mercur adds significant value to the stay, making it a memorable part of their experience.
ProfilHotels Mercur offers a mixture of experiences when it comes to their rooms. On the positive side, many guests appreciated the cleanliness with rooms often described as super clean, neat and well-kept. The hotel rooms are comfortable, nicely decorated and modern, featuring beautiful decor and pleasant furnishings. Some rooms even offer lovely views, balconies and spacious layouts that include areas to relax or work. Certain reviews highlight efficient daily room service and friendly staff, adding to the pleasant stay.
However, the rooms' conditions can be inconsistent. Numerous guests found the rooms to be small with some bathrooms also being particularly cramped. The lack of air-conditioning in many rooms can make them warm, especially in the summer and the street-facing rooms can be noisy. Some rooms need a bit of attention or renovation with broken lights, outdated decor and worn walls. Basic amenities are generally present, though a few details like small fridges are occasionally missing.
The value for money was a point of contention among guests with some finding the room prices high for what they offered, especially given the modest size and basic furnishings. Despite these drawbacks, the hotel's central location near the main railway station and good breakfast buffet are appreciated. For those seeking a clean and convenient stay with helpful staff, ProfilHotels Mercur remains a viable option, though managing expectations regarding room size and amenities will be important.
ProfilHotels Mercur presents a mixed bag when it comes to the comfort of its beds, though most comments lean towards the positive. Many guests have complimented the comfortable and cozy nature of the beds, describing them as super comfortable, surprisingly pleasant and even the comfiest they’ve ever tried. A number of reviews highlight the quality of the mattresses and linens with good pillows and duvets frequently mentioned.
However, not all experiences have been favorable. Some guests found the beds too soft, to the point of being uncomfortable and others mentioned that harder mattresses would have been preferable. There are scattered mentions of beds being too low, narrow or lumpy and a few reviews noted issues such as poor cleanliness or beds that were not made daily.
Despite these concerns, the prevailing sentiment appears to be that the beds at ProfilHotels Mercur are comfortable enough for a good night's sleep with many guests enjoying the softness and quality of the bedding. The hotel's convenient central location and clean rooms further enhance its appeal for travelers in search of a restful stay.
ProfilHotels Mercur receives mixed reviews concerning its cleanliness. On a positive note, many guests commend the hotel for its clean and well-kept rooms, describing them as pleasant and comfortable with clean bathrooms. Daily room service is praised as efficient by some and the hotel's overall environment is often mentioned as very clean and tidy. Guests appreciate the spotless public areas and the regular towel changes.
However, several reviews highlight significant issues, indicating that housekeeping could use improvement. Some guests reported dirty carpets, dusty rooms, unclean bathrooms and instances where trash from previous occupants was not removed. There are mentions of cobwebs, hair scattered around bathrooms and insufficient bathroom cleaning. Specifically, bathrooms seem to be a recurring issue with numerous mentions of them not being cleaned thoroughly. Additionally, there are sporadic complaints about outdated decor and basic cleaning standards not being up to par with some guests noticing neglected areas like under the beds or inside cupboards.
The hotel’s cleaning frequency also drew criticism from guests who expected daily housekeeping but received service only every other day. Overall, while some areas of ProfilHotels Mercur maintain a good standard of cleanliness, there are notable inconsistencies and areas requiring attention to meet guests' expectations fully.
ProfilHotels Mercur in Copenhagen receives high praise for its staff's friendliness and helpfulness. The team, from reception to housekeeping, has been described as incredibly welcoming, competent and constantly attentive. Guests appreciate the staff's proactive approach in providing tips and advice, which enhanced their overall experience of the city.
While there are occasional notes about communication issues among the staff and an instance of a rude clerk, the overall sentiment remains overwhelmingly positive. The reception team, in particular, stands out for their cheerful and service-minded demeanor with multiple mentions of individuals like Kristoffer for their exceptional service.
Guests frequently acknowledge the staff's readiness to assist, whether it’s fixing issues promptly or being available for any queries. The housekeeping team also receives commendations for their professionalism and friendliness.
Even though there were minor concerns such as issues with communication and thoroughness of room cleaning, the majority of guests seem satisfied with the top-class service, viewing the staff's courteous nature as a significant highlight of their stay.
Despite some positive comments about the WiFi at ProfilHotels Mercur, many guests have highlighted significant issues with the hotel's internet service. Reviews indicate that the WiFi connection is generally unreliable, often described as spotty, weak or slow. Frequent complaints mention the internet being intermittent, dropping off constantly or sometimes not working at all, leaving guests frustrated. The connection strength appears to vary with the WiFi only reliably working in the lobby and not reaching some rooms.
Overall, the consensus suggests that while WiFi is available, it requires substantial improvement to meet guest expectations, especially for those needing consistent connectivity during their stay.
ProfilHotels Mercur offers convenient access to tennis facilities with tennis courts located just outside guests' windows. Rooms on the same level as the courts make it easy for tennis enthusiasts to participate in or observe games. However, proximity to the courts can occasionally lead to noise, especially when people start playing early. Despite these minor nuisances, the accessibility to tennis courts is a notable feature for guests who enjoy the sport.
ProfilHotels Mercur stands out as an excellent choice for families planning a trip, especially those with children. The hotel boasts spacious family rooms that can comfortably accommodate a family of four, offering ample space for essentials like strollers. The rooms are designed to ensure everyone stays together without feeling cramped, making it ideal for a family weekend getaway.
Guests consistently highlight the child-friendly environment and the pet-friendly policy, which adds an extra layer of convenience for families traveling with pets. Additionally, the staff at ProfilHotels Mercur are noted for their helpfulness, always ready to answer questions and find solutions to any issues, making the stay even more enjoyable.
Beyond the spacious accommodations, the welcoming atmosphere makes this hotel highly recommended for families and friends. Whether it's traveling with children or seeking a family-friendly environment, ProfilHotels Mercur delivers with its thoughtful room designs and supportive staff. This hotel is a prime option for those seeking a comfortable and convenient family stay.
ProfilHotels Mercur delivers a satisfactory experience for a three-star hotel, offering decent facilities and services that align with its category. Guests find the rooms to be appropriate for their rating, although they note some wear in the interiors. The staff are very helpful, which enhances the overall stay, despite the amenities being basic. The hotel features affordable rates for a three-star establishment, making it a reasonable choice for budget-conscious travelers.
The breakfast offered is average, catering to the expectations of a mid-range hotel. Cleaning services are basic but sufficient for this level of accommodation. Some guests pointed out that the shower heads could be improved, indicating a potential area for investment. Rooms can feel a bit cramped, especially for larger groups, which is worth considering when booking. All in all, ProfilHotels Mercur is a typical three-star hotel that provides a serviceable and budget-friendly stay.
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Location
Visitors find the hotel's central position perfect for both leisure and business stays, allowing them to walk to many key destinations within minutes. The hotel's immediate vicinity includes a supermarket and several public transport links, making it extremely convenient for both quick errands and longer excursions. Moreover, the surrounding neighborhood offers a variety of dining options and vibrant bars, enriching the overall urban experience.
Guests have also highlighted the excellent breakfast offerings and the helpfulness of the staff, further enhancing their stay. With clean and comfortable rooms, some even providing scenic balcony views, the hotel strikes a balance between functionality and comfort. Although located on a sometimes busy road, the accessibility and strategic positioning outweigh this minor inconvenience for most travelers.
In summary, ProfilHotels Mercur stands out for its superb central location, excellent connectivity to public transport and proximity to Copenhagen's main attractions, making it a top choice for visitors looking to explore the city effortlessly.
Breakfast
Guests appreciate the generous and plentiful offerings, describing the breakfast as delicious, lavish and a super start to the day. There is a special mention of the friendly and attentive staff who ensure that the buffet is consistently well-stocked and that the tables are cleared promptly.
While the overall feedback is positive, some guests felt the breakfast was pricey with a few remarks about it being standard or missing certain items like pickled beets and cucumbers. Nonetheless, the majority of reviews suggest that the breakfast at ProfilHotels Mercur adds significant value to the stay, making it a memorable part of their experience.
Rooms
However, the rooms' conditions can be inconsistent. Numerous guests found the rooms to be small with some bathrooms also being particularly cramped. The lack of air-conditioning in many rooms can make them warm, especially in the summer and the street-facing rooms can be noisy. Some rooms need a bit of attention or renovation with broken lights, outdated decor and worn walls. Basic amenities are generally present, though a few details like small fridges are occasionally missing.
The value for money was a point of contention among guests with some finding the room prices high for what they offered, especially given the modest size and basic furnishings. Despite these drawbacks, the hotel's central location near the main railway station and good breakfast buffet are appreciated. For those seeking a clean and convenient stay with helpful staff, ProfilHotels Mercur remains a viable option, though managing expectations regarding room size and amenities will be important.
Beds
However, not all experiences have been favorable. Some guests found the beds too soft, to the point of being uncomfortable and others mentioned that harder mattresses would have been preferable. There are scattered mentions of beds being too low, narrow or lumpy and a few reviews noted issues such as poor cleanliness or beds that were not made daily.
Despite these concerns, the prevailing sentiment appears to be that the beds at ProfilHotels Mercur are comfortable enough for a good night's sleep with many guests enjoying the softness and quality of the bedding. The hotel's convenient central location and clean rooms further enhance its appeal for travelers in search of a restful stay.
Cleanliness
However, several reviews highlight significant issues, indicating that housekeeping could use improvement. Some guests reported dirty carpets, dusty rooms, unclean bathrooms and instances where trash from previous occupants was not removed. There are mentions of cobwebs, hair scattered around bathrooms and insufficient bathroom cleaning. Specifically, bathrooms seem to be a recurring issue with numerous mentions of them not being cleaned thoroughly. Additionally, there are sporadic complaints about outdated decor and basic cleaning standards not being up to par with some guests noticing neglected areas like under the beds or inside cupboards.
The hotel’s cleaning frequency also drew criticism from guests who expected daily housekeeping but received service only every other day. Overall, while some areas of ProfilHotels Mercur maintain a good standard of cleanliness, there are notable inconsistencies and areas requiring attention to meet guests' expectations fully.
Staff
While there are occasional notes about communication issues among the staff and an instance of a rude clerk, the overall sentiment remains overwhelmingly positive. The reception team, in particular, stands out for their cheerful and service-minded demeanor with multiple mentions of individuals like Kristoffer for their exceptional service.
Guests frequently acknowledge the staff's readiness to assist, whether it’s fixing issues promptly or being available for any queries. The housekeeping team also receives commendations for their professionalism and friendliness.
Even though there were minor concerns such as issues with communication and thoroughness of room cleaning, the majority of guests seem satisfied with the top-class service, viewing the staff's courteous nature as a significant highlight of their stay.
Wi-Fi
Overall, the consensus suggests that while WiFi is available, it requires substantial improvement to meet guest expectations, especially for those needing consistent connectivity during their stay.
Tennis
Family
Guests consistently highlight the child-friendly environment and the pet-friendly policy, which adds an extra layer of convenience for families traveling with pets. Additionally, the staff at ProfilHotels Mercur are noted for their helpfulness, always ready to answer questions and find solutions to any issues, making the stay even more enjoyable.
Beyond the spacious accommodations, the welcoming atmosphere makes this hotel highly recommended for families and friends. Whether it's traveling with children or seeking a family-friendly environment, ProfilHotels Mercur delivers with its thoughtful room designs and supportive staff. This hotel is a prime option for those seeking a comfortable and convenient family stay.
3 Star
The breakfast offered is average, catering to the expectations of a mid-range hotel. Cleaning services are basic but sufficient for this level of accommodation. Some guests pointed out that the shower heads could be improved, indicating a potential area for investment. Rooms can feel a bit cramped, especially for larger groups, which is worth considering when booking. All in all, ProfilHotels Mercur is a typical three-star hotel that provides a serviceable and budget-friendly stay.
No, ProfilHotels Mercur doesn't have any pool.
No, a spa isn't available at ProfilHotels Mercur.
Yes, ProfilHotels Mercur welcomes dogs.
No, parking facilities aren't available at ProfilHotels Mercur.
Yes, ProfilHotels Mercur has a gym.
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