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Summary of reviewsSanta Eufémia Covilhã Hotel is an excellent accommodation choice for visitors looking to explore Covilhã and the picturesque Serra da Estrela. Its prime location near the Serra Shopping Centre and convenient access to main roads and transportation hubs make it ideal for shopping, dining and traveling around the area. The hotel is noted for its cleanliness, modern amenities and comfort, offering spacious and airy rooms, many with balconies and stunning views.
One of the standout features of the hotel is its breakfast, which guests frequently describe as exceptional. The breakfast buffet boasts a wide variety of high-quality products, including well-praised scrambled eggs and bacon, served in a spacious and well-managed area, contributing to a pleasant start to the day.
While the hotel lacks an on-site restaurant for dinner, alternative dining options are available nearby with many guests choosing to dine at the sister hotel, Dona Maria. Despite this minor inconvenience, the absence of evening dining options within the hotel is mitigated by its overall offerings.
The rooms at the hotel are modern and comfortable, featuring amenities like air conditioning and large televisions. Though some noted the bathrooms could be on the smaller side, the general consensus is positive, highlighting the cleanliness and thoughtful layout of the rooms. Although soundproofing received mixed reviews, the beds were often praised for their comfort and quality bedding, ensuring a restful sleep.
Cleanliness is a strong point at Santa Eufémia Covilhã Hotel with guests frequently complimenting the immaculate upkeep of both rooms and common areas. This high standard of hygiene is consistent throughout the hotel, creating a welcoming atmosphere.
The hotel's staff plays a significant role in its positive reputation, receiving high marks for their friendliness, efficiency and helpfulness. Whether assisting with check-in, maintaining cleanliness or addressing guests' queries, the staff's dedication to service significantly enhances the overall experience.
The hotel also caters well to families, offering spacious family rooms and various child-friendly amenities, making it a practical choice for those traveling with children. While some minor issues like parking concerns and limited space for baby carriers were noted, these are outweighe by the positive aspects of the family-friendly environment.
In terms of value, Santa Eufémia Covilhã Hotel often exceeds expectations for a three-star establishment, providing amenities and service levels that many guests compare to four-star hotels. This exceptional value for money, combined with its modern facilities and attentive service, makes it a popular choice among both leisure and business travelers.
Business travelers appreciate the hotel's practical amenities, including spacious rooms and meeting facilities, which contribute to a productive stay. The availability of spa services adds a relaxing touch to the business experience.
Overall, Santa Eufémia Covilhã Hotel offers great value for money with its exceptional service, modern amenities and excellent location, making it a highly recommended destination for travelers exploring Covilhã and the Serra da Estrela region. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Twin RoomRecently and entirely refurbished, this twin bed air-conditioned room comes with cable TV and led lighting. The private bathroom includes a hairdryer and personal care amenities.
Double RoomRecently and entirely refurbished, this double bed air-conditioned room comes with cable TV and led lighting. The private bathroom includes a hairdryer and personal care amenities.
Family RoomRecently and entirely refurbished, this two-bedroom air-conditioned suite comes with one double bed in one room and twin beds in the second, cable TV and led lighting. The private bathroom includes a hairdryer and personal care amenities.
Double Room with Extra Bed (3 Adults)Recently and entirely refurbished, this double bed air-conditioned room comes with a single full size extra bed, cable TV and led lighting. The private bathroom includes a hairdryer and personal care amenities.
Classic Triple RoomRecently and entirely refurbished, this triple single bed air-conditioned room comes with cable TV and led lighting. The private bathroom includes a hairdryer and personal care amenities.
About Santa Eufémia Covilhã Hotel
License: 106/RNET
Guest Reviews
8.7
Very Good
Location
Santa Eufémia Covilhã Hotel is a fantastic accommodation choice for visitors keen to explore Covilhã and the picturesque Serra da Estrela. Boasting an excellent location, it is conveniently situated near the Serra Shopping Centre and just a short drive from the city center, making it ideal for shopping and dining. Guests appreciate the ease of access to main roads and transportation hubs, including the bus terminal and train station.
The hotel is praised for its cleanliness, modernity and comfort, offering amenities like comfortable rooms, balconies with stunning views and sufficient parking in most cases. The staff receives high marks for their friendliness and helpfulness, contributing to the overall positive experience.
The breakfast is frequently highlighted as a standout feature, described as very good with a wide variety of quality products. Despite being close to essential amenities and city attractions, some guests note that the walk to the downtown area can be a bit lengthy with a few opting for a short drive or using transportation services.
Overall, Santa Eufémia Covilhã Hotel offers great value for money with a location that makes it a perfect starting point for exploring Covilhã and the beautiful Serra da Estrela.
Breakfast
At the Santa Eufémia Covilhã Hotel, breakfast is a standout feature with numerous guest reviews highlighting its variety, quality and presentation. Described as excellent and even phenomenal, the breakfast buffet offers a wide selection of sweet and savory foods, including well-praised scrambled eggs and bacon. Guests appreciated the abundance of choices and the high quality of the products, noting that the breakfast is well-served, fully-stocked and exceptionally organized.
The spacious and well-managed breakfast area provides a welcoming ambiance, contributing to a pleasant dining experience. While a few guests mentioned the fruit juices were not fresh and some regional products or fresh juices could enhance the offering, the overall feedback celebrates the comprehensive nature of the meal.
The buffet-style breakfast is described as complete and accurate for a three-star hotel with many likening the service to a four-star level. With a range of breads, beverages, cakes and some dietary options, it caters to various tastes and preferences. The attentiveness and friendliness of the staff further elevate the breakfast experience, making it a noteworthy aspect of staying at the hotel. Despite minor areas for improvement, the general consensus is that the breakfast at Santa Eufémia Covilhã Hotel is a substantial and gratifying start to the day.
Dinner
While Santa Eufémia Covilhã Hotel offers a comfortable stay, one notable point from guest reviews is the absence of an on-site restaurant for dinner. Guests looking for an evening meal typically need to dine at a nearby sister hotel, Dona Maria, approximately 300 meters away. There are limited restaurant options in the immediate vicinity, making dining decisions somewhat challenging. Additionally, the hotel's bar serves only drinks and lacks both snacks and a wide selection of beverages. Some guests expressed a desire for a dining option within the hotel itself, noting that it would significantly enhance their experience.
Rooms
Santa Eufémia Covilhã Hotel offers a range of modern and newly renovated rooms that emphasize comfort, cleanliness and spaciousness. Many guests appreciated the sizeable and airy rooms, which were often described as bright, comfortable and well-decorated. The presence of air conditioning and the ability to control it with a remote was highlighted as a positive aspect. Several rooms feature balconies and boast stunning views, including scenic vistas of the valley and the city.
The hotel's bathrooms are generally clean and functional, although some guests noted that they were on the smaller side. Soundproofing in the rooms received mixed reviews—while some found the rooms to be quiet and peaceful, others could hear noises from neighboring rooms or the hallway.
The furniture and room conditions were frequently praised with many guests mentioning comfortable beds and large televisions with high-quality image displays. Despite the overall positive feedback on room size, some guests found the rooms and bathrooms to be smaller than expected. However, even the smaller rooms were noted for being well-maintained with functional and thoughtful layouts.
While the hotel provides a high level of cleanliness, a few guests mentioned minor issues such as a persistent smell, noisy mattresses or insufficient light-blocking from room doors. Furthermore, missing amenities like a mini-fridge and limited space for toiletries in the bathroom were pointed out by some visitors.
Despite these minor drawbacks, the overall experience for many guests was positive with the amenities and conditions of the room contributing to a comfortable and enjoyable stay. The hotel's family rooms, in particular, were highly recommended for their generous space and comfort. With excellent value for money and modern facilities, Santa Eufémia Covilhã Hotel stands out as a worthwhile accommodation option for travelers.
Beds
Santa Eufémia Covilhã Hotel receives commendations for the overall comfort of its beds with numerous reviews highlighting the quality and coziness of the mattresses and bedding. Guests frequently mention the spaciousness and substantial size of the beds with many describing them as very comfortable or even super comfortable. High-quality bed linen and bedding contribute to a restful sleep and the comfort of the rooms further enhances the guest experience.
Although the majority of reviews emphasize the comfort of the beds, there are a few remarks about the firmness of the mattresses and the height of the pillows, which some found too hard. Nevertheless, these minor concerns do not overshadow the widespread appreciation for the comfort and spaciousness the beds provide, making for an overall positive impression of the sleep quality at the hotel.
Cleanliness
Santa Eufémia Covilhã Hotel receives high praise for its outstanding cleanliness. Guests consistently highlight the impeccably clean rooms and facilities, noting that the hotel is well-maintained and organized. The environment is described as not only clean but also pleasantly scented, adding to a welcoming atmosphere. Many mention the spotless condition of the rooms, bathrooms and common areas, often emphasizing the high standards of hygiene consistently observed throughout their stay. The hotel’s modern and tasteful decor complements the overall clean and tidy ambiance. Despite a few minor inconsistencies in room cleaning, the general consensus is overwhelmingly positive with numerous reviews lauding exceptional and impressive daily cleaning services. The combination of cleanliness, comfort and excellent service makes Santa Eufémia Covilhã Hotel a popular choice for travelers seeking a pristine and pleasant stay.
Staff
The Santa Eufémia Covilhã Hotel is renowned for its exceptional service, primarily attributed to its staff. Reviews consistently highlight the friendliness and professionalism of the hotel personnel, who are described as attentive, kind and always willing to help. Guests appreciate the unique friendliness and supportive nature offered by the staff, making their stay both comfortable and pleasant.
The reception team stands out for their efficiency and warm welcome with many guests noting the excellent service from check-in to check-out. Despite occasional language barriers, the staff's dedication to customer service ensures a positive experience. Their availability and readiness to assist with any requests or queries are frequently commended, creating an atmosphere of unmatched hospitality that many find endearing.
Additionally, the hotel employees are praised for their attentiveness and professional demeanor. Whether it's maintaining cleanliness, replenishing breakfast or handling guest inquiries, the team demonstrates a high level of competence and skill. This unwavering dedication to guest satisfaction makes the staff an integral part of the hotel's charm and success.
Overall, the consistent theme in guest feedback is the staff's friendliness, efficiency and exceptional service, making Santa Eufémia Covilhã Hotel a memorable and highly recommended destination for travelers seeking warm and professional hospitality.
Wi-Fi
Guests frequently comment on the Wi-Fi services at Santa Eufémia Covilhã Hotel with a mix of positive and negative feedback. Many guests highlight the excellent Wi-Fi quality, describing it as very good and sometimes even spectacular. The Wi-Fi network is praised for being accessible in all spaces, including in-room facilities. Several reviews mention Wi-Fi working perfectly and with good coverage throughout the hotel. However, some guests experienced issues, noting unstable connections and difficulties accessing the internet, particularly on higher floors. Despite these challenges, the majority of the feedback leans towards a positive experience with the hotel's Wi-Fi services.
Family
The Santa Eufémia Covilhã Hotel appears to be an excellent choice for families seeking a comfortable and accommodating stay. The hotel offers spacious and comfortable family rooms, which are perfect for larger families. These rooms are particularly highlighted as being ideal for both family sharing and even romantic stays.
A standout feature is the kids' amenities, including a well-maintained children's area and a teen club complete with board games and crafts, ensuring children of all ages are entertained. Additional features such as child-friendly parking and a games area specifically for kids add to the hotel's family-friendly atmosphere. Families also appreciate the hotel's proximity to places of interest, which makes it easy to explore the city center and nearby attractions.
While the hotel excels in providing a cozy and welcoming environment for family stays, there are some minor downsides, such as observed parking issues and limited space for baby carriers in the rooms. However, these are outweighed by the positive aspects, including attentive and accommodating staff who cater to family requests.
Overall, Santa Eufémia Covilhã Hotel is a perfect destination for families, offering good value, a family-friendly atmosphere and plenty of amenities to keep both parents and children happy during their stay. The option of adjoining rooms for families and a family room renting experience further enhance the convenience for those traveling with children.
3 Star
Santa Eufémia Covilhã Hotel has consistently impressed guests, frequently exceeding the expectations set by its three-star rating. Many reviewers highlighted that their experience felt on par with, if not superior to, those of higher-rated hotels. A recurring theme in the reviews is that the hotel quality and services felt more aligned with a four-star rating with some even suggesting it warrants a five-star mark.
The refurbished state of the hotel and its fresh ambiance have been well-received. Guests found the breakfast to be excellent, often likening it to what one might expect from a higher-tier establishment. The price-to-quality ratio also received high praise, reinforcing the hotel's reputation for delivering exceptional value for money.
In terms of facilities, the hotel offers services and amenities that far surpass the typical three-star standard, delighting visitors who anticipated more modest provisions. The overall opulence and comfort levels were noted to rival those of many four-star hotels, contributing to a greater overall sense of luxury and satisfaction.
The combination of reasonable pricing, high-quality accommodations and superlative service creates a compelling case for Santa Eufémia Covilhã Hotel. It's clear that this hotel doesn't just meet but often exceeds the expectations of its rating, offering an experience that many guests found remarkable and worthy of numerous accolades.
Business
Santa Eufémia Covilhã Hotel is highly regarded by business travelers for its excellent value for money and convenient location, making it an ideal stopover for short business trips or road trips. The hotel stands out for its spacious, clean and modern rooms, which are particularly functional for those on business. Beds are comfortable, catering well to those sharing a room. Meeting rooms are praised for their top quality, contributing to a conducive work environment.
The overall conditions of the hotel are excellent considering the cost with cleanliness being a notable highlight. Despite some issues with the business center, the hotel is generally quiet, aiding concentration and productivity. Limited but accessible parking is available, adding to the convenience for those driving.
Santa Eufémia Covilhã Hotel also offers spa services, which can be a relaxing addition to a busy work schedule. Whether it's for a single business trip or a weekend away, it remains a highly recommended choice for business stays.
Accessible
The Santa Eufémia Covilhã Hotel stands out for its exceptional accessibility features. Designed with guests with disabilities in mind, the hotel offers excellent rooms and bathrooms adapted for people with reduced mobility. Public areas are very accessible and the facilities overall have received high praise for their accessibility and top-level amenities.
Situated in an easy access location, the hotel facilitates travel to the nearby cities and villages of Serra da Estrela. Access by car is straightforward and there is sufficient parking nearby, although on-site parking is somewhat limited and can be scarce at times. Despite a lack of a nearby crosswalk posing a small safety concern due to heavy traffic, the hotel's staff are noted for their kindness and efforts to ensure accessible needs are met.
With spacious, well-equipped rooms and excellent bathrooms tailored for special needs, the Santa Eufémia Covilhã Hotel comes highly recommended and definitely worth a repeat visit.
No, Santa Eufémia Covilhã Hotel doesn't have any pool.
No, a spa isn't available at Santa Eufémia Covilhã Hotel.
No, Santa Eufémia Covilhã Hotel doesn't allow dogs.
Yes, parking facilities are available at Santa Eufémia Covilhã Hotel.