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Pousada Mosteiro do Crato

Crato , Mosteiro Sta Maria De Flor Da Rosa (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPousada Mosteiro do Crato provides a unique and immersive experience, drawing guests into its historical charm through the stunning setting of a converted monastery in the picturesque upper Alentejo region. The location is praised for its serene ambiance, impressive architecture and scenic views, making it an idyllic retreat. Guests enjoy the peaceful surroundings and meticulously restored spacious rooms that blend historical elements with modern comforts.

The hotel’s breakfast stands out, consistently lauded for its quality, variety and the inclusion of local products. The attentive and friendly staff enhance the overall dining experience, despite occasional minor service fluctuations. Dinner receives a mix of feedback: while many appreciate the excellent cuisine and commendable service, some guests feel the menu could offer more variety and better value.

Rooms at Pousada Mosteiro do Crato are well-received for their comfort, generous space and appealing decor that combine antiquity and modernity. Beautiful views enhance the stay, although some suggest updates to certain furnishings and note minor issues such as creaky floors.

Cleanliness generally meets high standards with well-cleaned rooms and bathrooms contributing to a pleasant atmosphere. A few critiques exist regarding maintenance in some areas and the pool, yet these do not overshadow the overall positive feedback. The staff is highly praised for their friendliness, helpfulness and efficient service, creating a welcoming environment for visitors.

The spa offers mixed experiences with praise for its facilities tempered by issues such as poor lighting and upkeep. The pool area, however, is a highlight with its beautiful design, comfortable loungers and a serene ambiance enhanced by occasional natural sounds like storks at sunset.

While the beds receive varied feedback, many find them comfortable, even though some guests report firmness issues and less-than-ideal pillows. Lastly, the hotel's five-star rating sparks mixed feelings. Many appreciate its historical allure and luxurious setting, though some believe improvements are needed to fully meet 5-star expectations, particularly concerning dining options and value for money.

Overall, Pousada Mosteiro do Crato excels in providing a culturally rich and tranquil escape, marked by its historical significance, architectural beauty and generally high-quality service, making for a memorable stay.
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Former Monastery Hotel

The monastery was built in the 12th century by members of the Order of Hospitallers, later known as the Order of Malta, and was built to assist pilgrims. Later, it was also used by the military before being turned into the building that it is today.

Hotel with EV Charging Stations

Boutique-style Hotel

Luxury Hotel

Historic Hotel

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

5-Star Hotel

Hotel with Outdoor Pool

Room Types

Classic Double Room Located in the wing of the old monastery, this air-conditioned standard room features a double bed and is equipped with a flat screen TV, a safe, a minibar, a telephone and a private bathroom with hairdryer and view can be interior or field.

Superior Double or Twin Room Located in the new wing, this large air-conditioned room features a modern design and a balcony with views of the Alentejo countryside. Each is equipped with a flat screen TV, a safe, a minibar, a telephone and a private bathroom with hairdryer.

Special Offer - Double Room with New Year's Package New Year's Eve package includes (on the 31st of December): - Sparkling wine/Orange Juice/Kir Royal/Canapés upon arrival; - Dinner (drinks included); - Sparkling wine and raisins at midnight; - Entertainment; - Open Bar until 2am

Superior Deluxe Double Room Located in the historical old wing, each of the deluxe rooms is different. Most rooms have exposed stone walls and four-poster beds. One of the room comes with twin beds. Each is equipped with air conditioning, a flat screen TV, a safe, a minibar, a telephone and a private bathroom with hairdryer.

Deluxe Double or Twin Room with Balcony The spacious twin/double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a bidet.

Deluxe Double or Twin Room with Balcony The spacious twin/double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a bidet. The twin/double room provides a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 futon.

Deluxe Triple Room The spacious triple room offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a bidet. The unit offers 1 futon.

About Pousada Mosteiro do Crato

License: 4760

Guest Reviews

8.8

Excellent

Location

Pousada Mosteiro do Crato is nestled in a historic monument, bringing a unique charm to its magnificent location. The setting within an old monastic installation adds layers of history and impressive architecture to the experience. This beautiful location offers fantastic views and a serene ambiance, making it an idyllic retreat.

Guests appreciate the peaceful surroundings of upper Alentejo, highlighting the exceptional and strategic location. The conversion of the impressive monastery into a hotel has been stunningly executed, providing spacious and comfortable rooms. The pool area receives high praise for its charm and appeal, complemented by the overall quiet and beautiful environment.

While the adjacent small town may lack extensive infrastructure and dining options, the hotel's atmosphere and scenic beauty more than compensate for this. The incorporation of nature, tranquil setting and tasteful historical elements create an inviting and peaceful escape. The accommodating architecture and added touches of comfort, such as water and fruit in the rooms, enhance the sense of welcome for guests.

Breakfast

Pousada Mosteiro do Crato offers a breakfast experience that has garnered praise for its quality, variety and overall satisfaction from guests. Described as excellent, fantastic and superb, the breakfast buffet is recognized not only for its taste but also for the wide range of options available. Guests have appreciated the inclusion of local and regional products, making the breakfast not just a meal but a delightful start to the day.

The breakfast features a diverse selection of foods, including fresh fruits and has been noted for being plentiful and comforting. Many guests highlighted the attentiveness and kindness of the staff, who are always ready to help, adding to the positive experience. The breakfast room is well-arranged and kept at a pleasant temperature, contributing to the overall enjoyable atmosphere.

While most reviews are highly positive, there was a mention of a slight dip in service quality on one occasion, but this did not significantly impact the overall positive feedback. The breakfast at Pousada Mosteiro do Crato consistently impresses, making it a memorable part of the stay for many visitors.

Dinner

Pousada Mosteiro do Crato offers guests a mix of experiences when it comes to dining at their hotel restaurant. Many guests report an excellent dining experience with very good food both at dinner and breakfast. Several visitors noted the restaurant staff as being very nice and attentive, which enhances the dining experience. Specific dishes like the dinner and breakfast menus are consistently praised with some highlighting wonderful lunch experiences and well-prepared meals that earned commendations for the chef.

However, not all reviews are entirely positive. Some guests felt the dinner selections were only average and the price-quality ratio did not meet expectations. A few reviews mentioned disappointing dishes and limited menu choices, which led some guests to seek dining options in nearby towns like Alpalhão or Gáfete. There were also remarks that the restaurant closes too early and that the value for money could be better. Despite these critiques, the overall sentiment towards the staff's service and certain meals remains favorable.

Rooms

Pousada Mosteiro do Crato offers a range of attractive and spacious rooms, mixing historical charm with modern amenities. Guests often highlight the comfort of the rooms, accentuated by well-decorated interiors and functional bathrooms. Many appreciate the luxurious feel and generous spacing, noting features such as comfortable beds and large televisions. Rooms also boast beautiful views, adding to the pleasant experience.

While the overall decor has received praise for its combination of antique and modern aesthetics, some guests mention that the rooms could benefit from updates with occasional comments about outdated furniture and minor issues such as creaky floors or high windows. Despite these points, the comfort and size of the rooms are frequently lauded, contributing to memorable stays. The restaurant and facilities, including a nice pool and excellent cuisine, further enhance the experience at this historically significant location.

Beds

Pousada Mosteiro do Crato receives mixed feedback regarding its bedding. Many guests appreciate the comfortable beds, describing them as conducive to a good night's sleep. However, other reviews highlight issues with discomfort, pointing specifically to the firmness of the mattresses and the quality of the pillows. While some find the pillows good, there are mentions of them being less than ideal. Certain reviews explicitly mention the beds as being hard or uncomfortable, indicating room for improvement in this area.

Cleanliness

The Pousada Mosteiro do Crato generally receives positive feedback for its cleanliness with guests frequently noting the total cleanliness of the establishment and emphasizing that the rooms are always well cleaned. Many appreciated the clean bathrooms and the helpful cleaning service, which contributed to a very pleasant and calm atmosphere. Visitors highlighted that the staff is extremely friendly and competent, enhancing the overall experience.

However, a few reviews mentioned some downsides. Some guests felt that the wood floors creak and there were criticisms of poorly maintained cleanliness in certain areas, as well as remarks that the space did not feel as clean or safe as expected for a Pestana group hotel. Additionally, the pool area was described as inhospitable and lacking coziness and one guest was disappointed by the cleanliness despite the beautiful surroundings. The spa also seemed to have some room for improvement.

Overall, while the establishment generally lives up to expectations regarding cleanliness with its super clean rooms and spaces, there are areas that could benefit from enhanced maintenance and upkeep.

Staff

The staff at Pousada Mosteiro do Crato receives high praise for their friendliness, helpfulness and attentive service. Described as friendly, kind and efficient, they create a welcoming atmosphere for guests. The reception team, in particular, stands out for their superb service, earning perfect scores from visitors. While a few reviews noted some limitations in responding to specific requests, overall, the staff's dedication to hospitality shines through, consistently earning commendations for their exceptional customer service. Their genuine and sincere approach contributes significantly to the positive guest experience at the hotel.

Spa

The spa at Pousada Mosteiro do Crato has received mixed feedback from guests. On the positive side, many praise the spa facilities as fabulous with some describing it as sensational and good. However, several guests have highlighted issues that detract from the overall experience. Complaints included the area being very dark and slippery and the indoor pool being replaced with a jacuzzi that many felt needed maintenance. The general ambiance, such as water and air temperatures, were not up to guests' expectations, even after an hour of waiting. Additionally, the spa appeared to be unmonitored and there seemed to be instances where it was closed without prior notice. Overall, while the spa has potential, certain aspects require attention to meet guest expectations consistently.

Pool

Pousada Mosteiro do Crato boasts an exceptional pool area that has been widely praised by guests. The pool itself is described as beautiful, gorgeous and magnificent, making it a standout feature of the hotel. Sun loungers are plentiful and comfortable, providing a perfect spot for relaxation. The water temperature is consistently great, adding to the overall enjoyment during the summer.

The facilities around the pool are of good quality and the pool bar, although reported to have limited opening hours, offers a convenient service. The general ambiance is positive with the unique backdrop of the monastery walls and the natural sounds of storks at sunset creating a memorable experience. Despite a few minor criticisms, the pool area at Pousada Mosteiro do Crato leaves a lasting impression for its beauty and well-maintained condition.

5 Star

Pousada Mosteiro do Crato is set in a serene and isolated location, offering a true Pousada experience that many guests appreciate. The property's unique combination of historical charm and modern luxury aligns with the Pestana Hotels standard, making visitors feel like they are staying in a castle with contemporary amenities. However, there are mixed feelings about its 5-star rating. While some guests feel that the hotel deserves its five-star status due to its beautiful setting and elegant facilities, others argue that it falls short of this classification. The concerns often mentioned include a poor price-quality ratio, limited dining options with only dinner being served and a perceived lack of standard quality expected from a 5-star establishment within the Pestana group. In summary, while the hotel offers a distinct and luxurious experience, its rating and overall value are points of contention among guests.

Historic

Pousada Mosteiro do Crato offers a culturally fascinating stay in an exceptionally beautiful and well-preserved historic building. This stunning conversion of an ancient monastery seamlessly integrates into the historic site, maintaining its historical charm while providing modern comforts. The architecture of the hotel is a highlight, reminiscent of a fairy-tale castle with an impressive presence that reflects its rich historical significance. Visitors will find that the beautiful setting and unique history of this site make for a memorable experience, as it beautifully preserves its past without significant alterations.

Yes, Pousada Mosteiro do Crato has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Pousada Mosteiro do Crato.

No, Pousada Mosteiro do Crato doesn't allow dogs.

No, parking facilities aren't available at Pousada Mosteiro do Crato.

No, Pousada Mosteiro do Crato doesn't have a gym.

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