Coulsdon Manor Hotel and Golf Club
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Summary of reviewsThe Coulsdon Manor Hotel and Golf Club is consistently praised for its serene and picturesque location amid a beautiful golf course. Guests enjoy the peaceful, lush green surroundings, making it an ideal retreat. Convenient access to Croydon, Gatwick Airport and central London, combined with ample parking facilities, enhances the appeal for a variety of visitors, from family gatherings to business trips. The friendly and welcoming staff further elevate the experience by ensuring guests feel comfortable and well-cared for.
Breakfast at the hotel receives mixed reviews with many guests appreciating its ample, varied selection and good value. Positive mentions often highlight the tasty, full English breakfast and the substantial quality of food. However, drawbacks include lukewarm food, slow service and limited healthier options. Despite these criticisms, the pleasant breakfast areas and overall satisfactory quality have garnered numerous positive comments.
The dinner service generally receives favorable reviews for its high-quality food, varied menu and pleasant ambiance. Vegan and vegetarian options are appreciated, as well as the comfortable and clean dining environment. Some complaints about inconsistent food quality and limited menu choices suggest room for improvement.
Room quality at the hotel is appreciated for cleanliness, spaciousness and comfort with many enjoying modern amenities and peaceful surroundings. However, noticeable wear and tear, dated interiors and temperature control issues indicate a need for refurbishment. Despite these challenges, guests value the functional rooms and comfortable beds, which are described as providing restful sleep for many.
Cleanliness is praised but with recurring issues such as dusty rooms and moldy bathrooms noted, indicating inconsistencies in maintenance. Positive mentions highlight spotless rooms and clean common areas, while areas in need of refurbishment dampen the overall cleanliness impression.
Staff performance stands out as a highlight with guests frequently describing them as friendly, helpful and professional. Instances of rude or unhelpful behavior are rare and usually overshadowed by the numerous commendations for attentive and courteous service.
Free WiFi is generally appreciated, though inconsistent connectivity and limited reception in certain areas can be frustrating. Guests value the complimentary aspect, despite these occasional issues.
Opinions on bed comfort are mixed with many guests enjoying exceptionally comfortable beds while others experience discomfort due to lumpy mattresses or hard beds. Clean and comfortable bedding is frequently praised, although some complaints about stained or dated furnishings persist.
Accessibility presents a mixed picture, offering some features like lifts and walk-in showers but lacking in comprehensive wheelchair accessibility and essential support services. Inconsistent lift services and limited amenities for disabled guests reflect areas needing improvement.
Rich in history, the hotel's charm and antique allure are appreciated by many guests, who enjoy its grand decor and historical ambiance. While certain areas could benefit from updates, the overall old-world charm and character make it a unique and memorable place to stay.
In summary, the Coulsdon Manor Hotel and Golf Club excels in offering a tranquil, picturesque retreat with friendly service and historical charm. Areas for potential improvement include consistency in room quality, breakfast service and comprehensive accessibility.
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Breakfast at the hotel receives mixed reviews with many guests appreciating its ample, varied selection and good value. Positive mentions often highlight the tasty, full English breakfast and the substantial quality of food. However, drawbacks include lukewarm food, slow service and limited healthier options. Despite these criticisms, the pleasant breakfast areas and overall satisfactory quality have garnered numerous positive comments.
The dinner service generally receives favorable reviews for its high-quality food, varied menu and pleasant ambiance. Vegan and vegetarian options are appreciated, as well as the comfortable and clean dining environment. Some complaints about inconsistent food quality and limited menu choices suggest room for improvement.
Room quality at the hotel is appreciated for cleanliness, spaciousness and comfort with many enjoying modern amenities and peaceful surroundings. However, noticeable wear and tear, dated interiors and temperature control issues indicate a need for refurbishment. Despite these challenges, guests value the functional rooms and comfortable beds, which are described as providing restful sleep for many.
Cleanliness is praised but with recurring issues such as dusty rooms and moldy bathrooms noted, indicating inconsistencies in maintenance. Positive mentions highlight spotless rooms and clean common areas, while areas in need of refurbishment dampen the overall cleanliness impression.
Staff performance stands out as a highlight with guests frequently describing them as friendly, helpful and professional. Instances of rude or unhelpful behavior are rare and usually overshadowed by the numerous commendations for attentive and courteous service.
Free WiFi is generally appreciated, though inconsistent connectivity and limited reception in certain areas can be frustrating. Guests value the complimentary aspect, despite these occasional issues.
Opinions on bed comfort are mixed with many guests enjoying exceptionally comfortable beds while others experience discomfort due to lumpy mattresses or hard beds. Clean and comfortable bedding is frequently praised, although some complaints about stained or dated furnishings persist.
Accessibility presents a mixed picture, offering some features like lifts and walk-in showers but lacking in comprehensive wheelchair accessibility and essential support services. Inconsistent lift services and limited amenities for disabled guests reflect areas needing improvement.
Rich in history, the hotel's charm and antique allure are appreciated by many guests, who enjoy its grand decor and historical ambiance. While certain areas could benefit from updates, the overall old-world charm and character make it a unique and memorable place to stay.
In summary, the Coulsdon Manor Hotel and Golf Club excels in offering a tranquil, picturesque retreat with friendly service and historical charm. Areas for potential improvement include consistency in room quality, breakfast service and comprehensive accessibility.
Boutique-style Country House
Historic Country House
Country House for Honeymoon
Dog Friendly Country House
Cheap Country House
Accessible Country House
3-Star Country House
Guest Reviews
The Coulsdon Manor Hotel and Golf Club is highly praised by guests for its serene and picturesque location. Nestled amid a beautiful golf course, the hotel offers a peaceful retreat with scenic views of mature trees and lush greenery, making it an ideal setting for relaxation and leisure. Many appreciate its convenient access to nearby destinations, including Croydon, Gatwick Airport and central London, facilitated by nearby bus routes and train stations. This location is particularly beneficial for visitors attending local events or visiting family in the area.
The grounds of the hotel are described as lovely, spacious and well-maintained, providing a tranquil environment away from the hustle and bustle of urban life. The ample parking facilities further enhance the convenience for guests arriving by car. The quiet location, combined with the scenic golf course, offers a refreshing escape, perfect for a peaceful stay.
Overall, the Coulsdon Manor Hotel and Golf Club stands out not only for its beautiful surroundings and excellent accessibility but also for its suitability for a variety of needs, from family visits to business trips. The friendly and welcoming staff add to the positive experience, ensuring guests feel comfortable and well-cared for during their stay.
The breakfast experience at the Coulsdon Manor Hotel and Golf Club received mixed reviews but had a notable number of positive remarks. Many guests praised the breakfast for being good, excellent and very tasty, often highlighting the ample and varied selection available, including a satisfying full English breakfast. The breakfast was frequently described as plentiful and substantial with good quality food and a nice range of options. Some reviews mentioned that the breakfast was very good value for the price.
However, there were criticisms regarding the management and quality of the breakfast service. Issues such as lukewarm food, insufficient replenishment, slow service and cold plates were commonly mentioned by disappointed guests. Some visitors reported that certain breakfast items ran out quickly and others noted the lack of healthier options or limited menu variations. Cold and undercooked buffet items, as well as unwelcoming breakfast staff, were also noted by some reviewers.
Despite these drawbacks, the friendly and helpful staff, pleasant breakfast areas and the overall satisfactory quality of the cooked breakfast were appreciated by numerous guests. The breakfast seems to leave a mixed impression with room for improvement in the consistency and management of the service, but with enough good qualities to be enjoyed by many.
The dinner experience at Coulsdon Manor Hotel and Golf Club has garnered a wide array of opinions from its guests. Many travelers rave about the high quality of the evening meals, using terms like excellent, delicious and outstanding to describe their food. The availability of vegan options and a varied selection of fish and vegetarian dishes has been particularly appreciated, providing ample choices for diverse dietary preferences. The ambiance is often noted as comfortable and conducive to enjoyable conversations, enhancing overall dining satisfaction.
The hotel bar is positively highlighted for its amazing food and nice atmosphere, although there are mentions of it being noisy at times. Bar-side dining also offers a good range of meals including some unique options like Asian tapas and BBQ. The cleanliness of the dining room and the overall service quality have received commendations with staff members frequently described as friendly and exceptional.
However, not all reviews were glowing. Several guests found the food quality inconsistent and the menu options somewhat limited, especially in the evenings. Some even reported disappointing experiences ranging from underwhelming meals to burned items. The late-hour food availability on Saturdays was another drawback for a few.
Despite occasional negatives, the general trend leans towards a positive dining experience with many guests finding the dinner to be good, reasonably priced and with a nice variety. Overall, the evening dining at Coulsdon Manor Hotel offers a pleasant array of options, standing out with its generally delightful and diverse culinary offerings.
Coulsdon Manor Hotel and Golf Club offers guests a range of rooms that are consistently praised for their cleanliness, spaciousness and comfort. Many visitors enjoy large, well-appointed rooms that include excellent views, modern amenities like flat-screen TVs and Wi-Fi and well-maintained facilities. Rooms equipped with modern bathrooms featuring walk-in showers and large baths further enhance the guest experience. The peaceful surroundings and a chance to take a stroll around the golf course area add to the overall appeal.
However, the rooms appear to suffer from noticeable wear and tear with many guests noting that both the decor and furnishings are in dire need of updating. Numerous reviews mention tired and dated interiors, from old-fashioned furniture to peeling paint, suggesting a widespread need for renovations. Some rooms also struggle with temperature control, either being too hot or too cold and issues like poorly maintained bathroom amenities and lack of air conditioning are recurrent themes.
Despite these shortcomings, the rooms are described as functional and suitable for meeting the basic needs of a stay. The comfort of the beds and the overall quietness of the property are additional positive aspects that guests appreciate. Though there are occasional complaints about room allocation and cleanliness lapses, the general feedback implies that with some refurbishment, the rooms at Coulsdon Manor Hotel and Golf Club could significantly enhance their guest experience.
Coulsdon Manor Hotel and Golf Club offers a mixed bag when it comes to bed comfort, as gathered from numerous guest reviews. Many reviewers appreciated the comfort of the beds, frequently describing them as very comfy, exceptionally comfortable and even the best. Guests often found the beds to be a highlight of their stay, noting clean and comfortable bedding with some even raving about the coziness of the room and the quality of the linen and towels.
On the flip side, there were several instances of dissatisfaction with some guests reporting lumpy mattresses, rock-hard beds and pillows likened to bags of rocks. Stains on beds and bedding also marred the experience for a few visitors. While some guests praised the large, warm rooms and comfy firm beds, others encountered small or dated furnishings, including beds that felt either too hard or too soft. The decor seemed outdated to a few, impacting their overall comfort.
In summary, bed comfort at Coulsdon Manor Hotel and Golf Club can be hit or miss with many guests enjoying a restful night but a notable number experiencing discomfort due to mattress quality and bed size.
The cleanliness of Coulsdon Manor Hotel and Golf Club appears to be a mixed bag based on guest reviews. On the positive side, many guests noted that the rooms were clean, comfortable and well-appointed with some describing the rooms as spotless and the hotel as very clean overall. The breakfast area, common areas and the property in general also received compliments for cleanliness.
Several reviews highlighted specific areas of improvement, indicating that certain rooms and facilities were less than pristine. Issues such as dusty rooms, cobwebs, mold in bathrooms and worn carpets were recurring themes. Additionally, some bathrooms and furniture appeared dated and in need of refurbishment with instances of peeling paint, rusty taps and stained carpets mentioned. There were also complaints about poor cleaning practices with some rooms not being thoroughly cleaned, bins not emptied daily and personal items like half-eaten biscuits left behind.
The overall impression is that while some parts of the hotel maintain a high standard of cleanliness, there are notable inconsistencies that the management might want to address to ensure a uniformly pleasant experience for all guests. Improvements in routine maintenance and a thorough refurbishment of outdated facilities could make a significant difference.
The reviews of Coulsdon Manor Hotel and Golf Club consistently highlight the high caliber of the staff. Guests frequently describe the staff as friendly, helpful and welcoming, contributing significantly to the positive overall experience. Many reviews commend the staff's professionalism and efficiency, particularly at the front desk and during check-in and check-out processes. Several guests noted that the staff were accommodating and went out of their way to resolve issues quickly. The nightly room service, daily cleaning and attentive breakfast staff were also appreciated.
While the majority of feedback is positive, there are occasional mentions of specific instances where staff were less helpful or professional. Some instances of rude or incompetent behavior were noted, especially with bar staff. Nonetheless, the general sentiment remains overwhelmingly favorable. Staff members were often described as pleasant, courteous and approachable, making guests feel very welcome. Their willingness to assist and provide excellent service was a common thread with several guests mentioning that nothing was too much trouble for the staff.
Overall, despite a few isolated complaints, the staff at Coulsdon Manor Hotel and Golf Club are a key highlight, ensuring guests feel well looked after and enjoy a friendly, welcoming atmosphere.
Coulsdon Manor Hotel and Golf Club offers complimentary WiFi, which guests generally appreciate. In various areas of the hotel, specifically in general spaces, the WiFi performs well with some guests praising its strong and reliable connection and noting it is fast and free. There are no extra charges for using the WiFi, adding to the convenience.
However, experiences with the WiFi can be inconsistent. Some guests report excellent connectivity, while others face significant issues. WiFi reception can be problematic in certain spots, particularly in specific rooms and bar areas with some guests experiencing slow response times and intermittent connectivity. Streaming might be restricted due to the WiFi settings and accessing the network on certain devices such as laptops can be challenging. Despite these issues, the availability of free WiFi is a consistent positive noted by many visitors.
Coulsdon Manor Hotel and Golf Club offers a mixed bag of accessibility features for guests with disabilities. While the site boasts easy-to-find locations and handy transport links, it falls short in various crucial areas. The hotel provides a lift to all floors and portable ramps, ensuring some accessibility; however, key shortcomings exist.
Some rooms and bathrooms are well set up for disabled access, featuring amenities like walk-on showers. Yet, there is a noted lack of comprehensive wheelchair accessibility, forcing guests to upgrade rooms selectively for better facilities. One major drawback is the absence of porters and limited assistance, making it challenging for guests with mobility issues. Additionally, the lift service isn't fully reliable and there are no lifts to the executive rooms, complicating access further for those who struggle with stairs.
The property itself also has gaps in services, including a shortage of special toiletries and limited amenities beyond the bar and golf facilities. Air conditioning is lacking and the room temperatures can be uncomfortably high. While some aspects of accessibility are addressed, such as bathroom designs and some room features, more significant improvements are necessary to accommodate all guests adequately.
Coulsdon Manor Hotel and Golf Club stands as a testament to history with many guests appreciating its rich past and antique charm. This beautiful old manor, dating back to 1850, exudes an old-world charm that is palpable throughout the property. The hotel is famed for its historic building, full of character and a grand decor that hearkens back to a more elegant time.
It's an incredible property with a beautiful and lovely old house, showcasing the grandeur of its era. The classic, traditional feel is reminiscent of its storied past, giving it a unique flair that guests find both beautiful and charming. The secluded setting adds to its historical allure, allowing visitors to revel in the tranquil and refined atmosphere.
While some areas might benefit from a bit of updating and maintenance, the intrinsic charm and historical significance remain undeniable. The hotel's old-fashioned appeal and distinctive character make it a memorable place to stay, truly a celebration of its storied heritage and grand old glory.
Coulsdon Manor Hotel and Golf Club has garnered a reputation for being very dog friendly, making it a great choice for pet owners. Guests have appreciated the dog-friendly rooms and the fact that dogs are allowed in the restaurant, which adds convenience to the stay. The hotel openly welcomes pets, allowing visitors to bring their dogs and making them feel particularly settled and comfortable during their stay. The tranquil grounds provide a pleasant environment for walking with dogs and the staff are noted for being welcoming to guests with pets.
However, there are some areas that could use improvement. Despite the predominantly positive feedback, a few guests have mentioned issues such as dog smells in the lift and occasional barking from other rooms. There's also a conflicting note about no dogs being allowed in rooms, suggesting there may be some inconsistencies in the rules or their enforcement.
Overall, the hotel is accommodating for visitors with dogs with many guests finding it good for dog-friendly holidays and appreciating its amenities for both pets and their owners.
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Location
The grounds of the hotel are described as lovely, spacious and well-maintained, providing a tranquil environment away from the hustle and bustle of urban life. The ample parking facilities further enhance the convenience for guests arriving by car. The quiet location, combined with the scenic golf course, offers a refreshing escape, perfect for a peaceful stay.
Overall, the Coulsdon Manor Hotel and Golf Club stands out not only for its beautiful surroundings and excellent accessibility but also for its suitability for a variety of needs, from family visits to business trips. The friendly and welcoming staff add to the positive experience, ensuring guests feel comfortable and well-cared for during their stay.
Breakfast
However, there were criticisms regarding the management and quality of the breakfast service. Issues such as lukewarm food, insufficient replenishment, slow service and cold plates were commonly mentioned by disappointed guests. Some visitors reported that certain breakfast items ran out quickly and others noted the lack of healthier options or limited menu variations. Cold and undercooked buffet items, as well as unwelcoming breakfast staff, were also noted by some reviewers.
Despite these drawbacks, the friendly and helpful staff, pleasant breakfast areas and the overall satisfactory quality of the cooked breakfast were appreciated by numerous guests. The breakfast seems to leave a mixed impression with room for improvement in the consistency and management of the service, but with enough good qualities to be enjoyed by many.
Dinner
The hotel bar is positively highlighted for its amazing food and nice atmosphere, although there are mentions of it being noisy at times. Bar-side dining also offers a good range of meals including some unique options like Asian tapas and BBQ. The cleanliness of the dining room and the overall service quality have received commendations with staff members frequently described as friendly and exceptional.
However, not all reviews were glowing. Several guests found the food quality inconsistent and the menu options somewhat limited, especially in the evenings. Some even reported disappointing experiences ranging from underwhelming meals to burned items. The late-hour food availability on Saturdays was another drawback for a few.
Despite occasional negatives, the general trend leans towards a positive dining experience with many guests finding the dinner to be good, reasonably priced and with a nice variety. Overall, the evening dining at Coulsdon Manor Hotel offers a pleasant array of options, standing out with its generally delightful and diverse culinary offerings.
Rooms
However, the rooms appear to suffer from noticeable wear and tear with many guests noting that both the decor and furnishings are in dire need of updating. Numerous reviews mention tired and dated interiors, from old-fashioned furniture to peeling paint, suggesting a widespread need for renovations. Some rooms also struggle with temperature control, either being too hot or too cold and issues like poorly maintained bathroom amenities and lack of air conditioning are recurrent themes.
Despite these shortcomings, the rooms are described as functional and suitable for meeting the basic needs of a stay. The comfort of the beds and the overall quietness of the property are additional positive aspects that guests appreciate. Though there are occasional complaints about room allocation and cleanliness lapses, the general feedback implies that with some refurbishment, the rooms at Coulsdon Manor Hotel and Golf Club could significantly enhance their guest experience.
Beds
On the flip side, there were several instances of dissatisfaction with some guests reporting lumpy mattresses, rock-hard beds and pillows likened to bags of rocks. Stains on beds and bedding also marred the experience for a few visitors. While some guests praised the large, warm rooms and comfy firm beds, others encountered small or dated furnishings, including beds that felt either too hard or too soft. The decor seemed outdated to a few, impacting their overall comfort.
In summary, bed comfort at Coulsdon Manor Hotel and Golf Club can be hit or miss with many guests enjoying a restful night but a notable number experiencing discomfort due to mattress quality and bed size.
Cleanliness
Several reviews highlighted specific areas of improvement, indicating that certain rooms and facilities were less than pristine. Issues such as dusty rooms, cobwebs, mold in bathrooms and worn carpets were recurring themes. Additionally, some bathrooms and furniture appeared dated and in need of refurbishment with instances of peeling paint, rusty taps and stained carpets mentioned. There were also complaints about poor cleaning practices with some rooms not being thoroughly cleaned, bins not emptied daily and personal items like half-eaten biscuits left behind.
The overall impression is that while some parts of the hotel maintain a high standard of cleanliness, there are notable inconsistencies that the management might want to address to ensure a uniformly pleasant experience for all guests. Improvements in routine maintenance and a thorough refurbishment of outdated facilities could make a significant difference.
Staff
While the majority of feedback is positive, there are occasional mentions of specific instances where staff were less helpful or professional. Some instances of rude or incompetent behavior were noted, especially with bar staff. Nonetheless, the general sentiment remains overwhelmingly favorable. Staff members were often described as pleasant, courteous and approachable, making guests feel very welcome. Their willingness to assist and provide excellent service was a common thread with several guests mentioning that nothing was too much trouble for the staff.
Overall, despite a few isolated complaints, the staff at Coulsdon Manor Hotel and Golf Club are a key highlight, ensuring guests feel well looked after and enjoy a friendly, welcoming atmosphere.
Wi-Fi
However, experiences with the WiFi can be inconsistent. Some guests report excellent connectivity, while others face significant issues. WiFi reception can be problematic in certain spots, particularly in specific rooms and bar areas with some guests experiencing slow response times and intermittent connectivity. Streaming might be restricted due to the WiFi settings and accessing the network on certain devices such as laptops can be challenging. Despite these issues, the availability of free WiFi is a consistent positive noted by many visitors.
Accessible
Some rooms and bathrooms are well set up for disabled access, featuring amenities like walk-on showers. Yet, there is a noted lack of comprehensive wheelchair accessibility, forcing guests to upgrade rooms selectively for better facilities. One major drawback is the absence of porters and limited assistance, making it challenging for guests with mobility issues. Additionally, the lift service isn't fully reliable and there are no lifts to the executive rooms, complicating access further for those who struggle with stairs.
The property itself also has gaps in services, including a shortage of special toiletries and limited amenities beyond the bar and golf facilities. Air conditioning is lacking and the room temperatures can be uncomfortably high. While some aspects of accessibility are addressed, such as bathroom designs and some room features, more significant improvements are necessary to accommodate all guests adequately.
Historic
It's an incredible property with a beautiful and lovely old house, showcasing the grandeur of its era. The classic, traditional feel is reminiscent of its storied past, giving it a unique flair that guests find both beautiful and charming. The secluded setting adds to its historical allure, allowing visitors to revel in the tranquil and refined atmosphere.
While some areas might benefit from a bit of updating and maintenance, the intrinsic charm and historical significance remain undeniable. The hotel's old-fashioned appeal and distinctive character make it a memorable place to stay, truly a celebration of its storied heritage and grand old glory.
Dog Friendly
However, there are some areas that could use improvement. Despite the predominantly positive feedback, a few guests have mentioned issues such as dog smells in the lift and occasional barking from other rooms. There's also a conflicting note about no dogs being allowed in rooms, suggesting there may be some inconsistencies in the rules or their enforcement.
Overall, the hotel is accommodating for visitors with dogs with many guests finding it good for dog-friendly holidays and appreciating its amenities for both pets and their owners.
No, Coulsdon Manor Hotel and Golf Club doesn't have any pool.
No, a spa isn't available at Coulsdon Manor Hotel and Golf Club.
Yes, Coulsdon Manor Hotel and Golf Club welcomes dogs.
No, parking facilities aren't available at Coulsdon Manor Hotel and Golf Club.
No, Coulsdon Manor Hotel and Golf Club doesn't have a gym.
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