Cuenca-2.90273400,
-79.00233100,
Calle Larga 7-93 Entre Luis Cordero Y Borrero(Show on Map)
8.5
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsSocialtel Cuenca consistently delights guests with its exceptional location near the city center, making it a prime choice for travelers. Nestled amidst numerous tourist attractions, museums and restaurants, it offers a picturesque setting with a spectacular terrace overlooking the river. The central yet relatively quiet locale provides a peaceful retreat and ensures most attractions are within walking distance. The beautiful, artistic decor and safe surroundings further enhance its appeal, along with excellent service, cleanliness and comfortable rooms, including a well-equipped shared kitchen for families.
Breakfast is highly praised for its great variety and delicious options available at reasonable prices. The cheerful service combined with a scenic terrace setting adds to the positive experience. Though there are some minor downsides, such as small portions and lack of variation over multiple days, the breakfast is often described as excellent, complete and prepared by skilled kitchen staff.
The rooms at Socialtel Cuenca are often noted for their cleanliness, comfort and aesthetic appeal. Guests particularly appreciate the comfortable beds, some rooms featuring balconies and the private bathrooms with beautiful decor. The facilities, including a yoga room, co-working spaces and excellent internet, receive positive mentions. However, there are some concerns about noise insulation, mold and occasional cleanliness issues in the bathrooms.
Cleanliness is a strong point with both private and common areas being well-maintained. The inviting atmosphere is complemented by friendly and attentive staff who consistently receive high praise. The reception team, in particular, stands out for their warm and helpful approach, enhancing the guest experience significantly.
Internet connectivity is generally good with reliable service in the social areas, making it ideal for remote workers. However, some guests experienced intermittent service and weak signals in certain areas.
Socialtel Cuenca's lively location is both a draw and a drawback with the vibrant nightlife area providing dynamic energy but also resulting in noise that can permeate rooms. This might be a concern for guests seeking a peaceful night's rest.
Overall, Socialtel Cuenca offers a splendid stay with an excellent location, great breakfast, comfortable and clean rooms and friendly staff. While there are areas needing improvement, notably in noise insulation and shared facility cleanliness, the overall sentiment remains positive. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel for Yoga
3-Star Hotel
Room Types
Standard Twin RoomThe unit offers 2 beds.
Standard RoomThe unit offers 1 bed.
Small Room with Shared BathroomThe unit offers 1 bed.
Deluxe RoomThe unit has 1 bed.
SuiteThe unit has 1 bed.
Family RoomThe unit has 4 beds.
Guest Reviews
8.5
Very Good
Location
Socialtel Cuenca boasts an exceptional location that consistently delights guests. Nestled near the city center, its proximity to numerous tourist attractions, museums and restaurants makes it a prime choice for travelers. The picturesque setting includes a spectacular terrace overlooking the river, offering amazing views and a pleasant ambiance. The hotel's central position ensures that most attractions and the historic center are within walking distance, enhancing convenience for sightseeing and exploring local bars and nightlife.
Guests frequently highlight the hotel's beautiful and artistic decor, further complementing its prime location. The surrounding area is not only scenic but also safe, making it an appealing base for city exploration. Despite its centrality, the hotel's locale remains relatively quiet, providing a peaceful retreat after a day of urban adventures. The combination of excellent service, cleanliness, comfortable rooms and a well-equipped shared kitchen for families completes the appeal, ensuring that visitors find both convenience and comfort.
Breakfast
The breakfast experience at 'Socialtel Cuenca' generally receives positive feedback from guests. Many guests rave about the great variety of tasty and delicious breakfast options available at reasonable prices and highlight the lively and cheerful service. The breakfast is often described as yummy, very good in both quantity and quality and includes multiple choices from an a la carte menu. The setting on the terrace also adds to the pleasant experience with good views.
However, some guests also mention a few downsides such as small portions, lack of variation over several days and that breakfast is served outdoors, which can be uncomfortable due to cold and rainy weather. There are mixed opinions on whether breakfast is included with some suggesting it should be. Despite these minor criticisms, many reviews praise the breakfast for being excellent, complete and prepared by skilled kitchen staff.
Rooms
Socialtel Cuenca offers guests a blend of comfort and aesthetic appeal in its rooms. Many reviews highlight the rooms as clean, tidy and boasting comfortable beds, ensuring a restful stay. Some rooms even feature balconies and great views, enhancing the overall experience. Additionally, private bathrooms are often noted for their cleanliness and beautiful decor.
However, feedback indicates variability in room quality with a few guests mentioning issues such as poorly soundproofed rooms, mold and occasional unpleasant smells. There are reports of bathrooms not meeting cleanliness expectations consistently.
Despite these drawbacks, the hotel's facilities, including a yoga room, co-working spaces and excellent internet, receive positive mentions. Its location near the cathedral and many restaurants adds to its appeal, though rooms facing the street may suffer from noise, especially on weekends due to the lively party scene. Overall, Socialtel Cuenca seems to offer a comfortable stay with some areas needing improvement, especially regarding noise insulation and bathroom cleanliness.
Beds
Guests of Socialtel Cuenca have mixed opinions about the beds with several highlighting the comfort of the beds as a positive aspect. Many reviewers found the beds to be very comfortable and praised the super comfy mattress and cushions. Some mentioned that not all beds met their comfort expectations, pointing out that certain mattresses were a little hard or beds were unstable and creaked often. Additionally, there were comments about the bed sizes in the budget rooms being relatively small and the pillows being too soft for some guests' liking. Noise from outside also impacted some guests' ability to rest, making it difficult to sleep if they were not partaking in the nightlife. Despite these drawbacks, the overall sentiment towards the beds leaned towards comfort and adequacy for a good night's rest.
Cleanliness
Socialtel Cuenca offers a visually appealing and well-located accommodation experience. Guests often highlight the cleanliness of the individual rooms and the overall property. The facilities are noted as very clean and both private and common areas appear well-maintained. The hotel exudes cleanliness, comfort and warmth, contributing to an inviting atmosphere.
Guests also have positive remarks about the staff, describing them as friendly, attentive and helpful. This emphasizing the overall good vibe of the location and its excellent positioning within the city.
However, there are notable areas for improvement, specifically regarding the shared bathrooms and kitchen. Several reviews mention persistent issues with these shared spaces, pointing to dirty conditions and a lack of regular cleaning. Instances of dust and unhygienic bathrooms detract from the overall experience. Although the private rooms fare better, the inconsistent cleaning in shared areas suggests a need for the hotel to better address housekeeping protocols.
Overall, Socialtel Cuenca stands out for its appealing design, cleanliness of private spaces and friendly staff, but falls short in maintaining its shared facilities to the same standard.
Staff
Socialtel Cuenca's staff consistently receives high praise from guests for their friendliness, helpfulness and attentiveness. Guests frequently mention the kind and lovely nature of the staff, highlighting the exceptional service provided. The reception team, in particular, is often noted for their warm welcome and eagerness to assist with any needs or questions. Many guests appreciate the staff's willingness to accommodate requests, such as room changes and their general approachability.
Additionally, the bar staff receives commendation for both their excellent service and the quality of the cocktails. With comments on the exceptional service and outstanding attention from the staff, it’s clear that the team at Socialtel Cuenca plays a significant role in enhancing the guest experience. Despite an occasional negative remark regarding service, the overall sentiment strongly leans towards a positive and commendable staff performance, contributing significantly to the pleasant ambiance of the hotel.
Wi-Fi
Socialtel Cuenca offers generally good internet connectivity, which some guests praised as very good and even super fast. The hotel's internet and co-working spaces attracted visitors looking for reliable service. However, a few guests experienced issues such as intermittent service, weak signals in certain areas and problems with the Wi-Fi password. The social areas provide an excellent environment for working, enhancing the overall experience for remote workers.
Nightlife
Socialtel Cuenca is situated in a vibrant nightlife area, attracting those who enjoy the dynamic energy of bars and nightclubs. This lively environment, however, comes with its drawbacks, particularly for guests seeking a peaceful night's rest. The music from the nearby nightclub and noise from the bars, especially from Thursday to Saturday, often permeate the rooms, making it quite challenging to sleep. The proximity to various entertainment venues means that rooms can be noisy with loud traffic and nightlife activities continuing late into the night. Additionally, other concerns such as cleanliness and high service prices have been noted. While the hotel's location might be ideal for nightlife enthusiasts, it may not suit those prioritizing comfort and tranquility.
No, Socialtel Cuenca doesn't have any pool.
Yes, a spa is available at Socialtel Cuenca.
Yes, Socialtel Cuenca welcomes dogs.
No, parking facilities aren't available at Socialtel Cuenca.