Casa Francisco
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Summary of reviewsCasa Francisco in Cuernavaca is highly regarded by guests for its prime location, which is ideal for exploring the city. The hotel is conveniently situated near downtown, shops, restaurants, supermarkets and the Pullman de la Selva bus station. This makes it accessible and perfect for both leisure and work trips, offering a peaceful and safe atmosphere.
The hotel provides a range of well-maintained amenities that impress guests, particularly the clean, spacious rooms and pool facilities. The rooms are noted for their cleanliness, comfort and direct access to the pool in some cases. Although some guests reported minor maintenance issues, the overall room experience is positive with comfortable beds ensuring a restful stay.
Families find Casa Francisco especially accommodating with its family-friendly atmosphere, heated pools and kid-safe areas. The common areas are thoughtfully designed to provide relaxation and enjoyment for parents and children alike.
The breakfast at Casa Francisco receives mixed reviews; while praised for its delicious and varied options, some guests feel certain offerings could be more diverse and reasonably priced. Dinner experiences are largely positive, highlighted by delicious and varied menu options, although some improvements in service speed and consistency could enhance the dining experience.
Staff at Casa Francisco receive abundant praise for their exceptional service and friendliness. Guests appreciate the attentive and helpful nature of the staff across various roles, which significantly contributes to a pleasant stay. The cleanliness of the hotel is also consistently lauded, though there is an occasional call for more frequent pool maintenance.
The hotel offers free Wi-Fi, but its quality and coverage vary with guests sometimes finding it intermittent and slow, especially in individual rooms. Conversely, the common areas tend to have a more reliable connection.
Parking at the hotel is secure and accessible, but the limited space may pose a challenge during peak times. Guests appreciate the helpful parking staff but advise potential visitors to plan accordingly.
Overall, Casa Francisco shines as a four-star hotel offering excellent value, a comfortable ambiance and a strong customer service experience. It is recommended for families, business travelers and leisure visitors alike, ensuring a memorable stay in Cuernavaca.
Categories
The hotel provides a range of well-maintained amenities that impress guests, particularly the clean, spacious rooms and pool facilities. The rooms are noted for their cleanliness, comfort and direct access to the pool in some cases. Although some guests reported minor maintenance issues, the overall room experience is positive with comfortable beds ensuring a restful stay.
Families find Casa Francisco especially accommodating with its family-friendly atmosphere, heated pools and kid-safe areas. The common areas are thoughtfully designed to provide relaxation and enjoyment for parents and children alike.
The breakfast at Casa Francisco receives mixed reviews; while praised for its delicious and varied options, some guests feel certain offerings could be more diverse and reasonably priced. Dinner experiences are largely positive, highlighted by delicious and varied menu options, although some improvements in service speed and consistency could enhance the dining experience.
Staff at Casa Francisco receive abundant praise for their exceptional service and friendliness. Guests appreciate the attentive and helpful nature of the staff across various roles, which significantly contributes to a pleasant stay. The cleanliness of the hotel is also consistently lauded, though there is an occasional call for more frequent pool maintenance.
The hotel offers free Wi-Fi, but its quality and coverage vary with guests sometimes finding it intermittent and slow, especially in individual rooms. Conversely, the common areas tend to have a more reliable connection.
Parking at the hotel is secure and accessible, but the limited space may pose a challenge during peak times. Guests appreciate the helpful parking staff but advise potential visitors to plan accordingly.
Overall, Casa Francisco shines as a four-star hotel offering excellent value, a comfortable ambiance and a strong customer service experience. It is recommended for families, business travelers and leisure visitors alike, ensuring a memorable stay in Cuernavaca.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Casa Francisco in Cuernavaca receives high praise for its prime location, making it a perfect choice for travelers looking to explore the city with ease. The hotel is just a short distance from downtown and conveniently situated near shops, restaurants and supermarkets. Its proximity to the Pullman de la Selva bus station is particularly beneficial for tourists relying on public transport. Guests appreciate the peaceful atmosphere and find the area quiet and safe, ideal for both leisure and work trips.
The hotel's facilities also garner positive feedback with many highlighting the pool and well-maintained clean rooms. The staff's exemplary service is frequently noted, adding to the overall pleasant experience. Families especially will find the hotel accommodating with its family-friendly atmosphere and amenities.
Despite a few mentions of dark streets and occasional service delays, the positive aspects dominate the reviews. Travelers consistently commend Casa Francisco for its excellent value, comfortable ambiance and unbeatable location.
Casa Francisco receives generally positive feedback for its breakfast offerings. Many guests describe the breakfast as delicious, varied and rich with frequent emphasis on the quality and seasoning. The buffet-style breakfast is specifically noted to be very good on weekends with more variety on Sundays. The proximity of the restaurant to the pool is a bonus for families, allowing parents to keep an eye on their children while enjoying their meal.
However, there are mixed reviews regarding the buffet. Some guests mentioned it as being below average, simple or with limited options, particularly on Saturdays. The lack of variety and high price of the buffet were noted as drawbacks by some. Additionally, certain reviews pointed out slow service, long waits and occasionally unintriguing tastes. Despite these issues, the positive feedback regarding delicious food and kind service underscores a generally favorable impression.
Casa Francisco offers a dining experience characterized by delicious food and a variety of options. Guests frequently praised the quality of the food, noting it as very delicious, excellent and very good. The presence of a dinner show and accompanying music adds a pleasant ambiance to the evening meal. The installations are clean and the hotel maintains a smoke-free environment, which is appreciated by guests.
However, service in the restaurant is inconsistent. While some guests found the waitstaff to be attentive and resourceful, others experienced slow service with food occasionally arriving cold. There are also remarks about the time taken to serve dinner and deliver the bill. Additionally, several patrons noted that prices, particularly for drinks, are on the higher side with some finding them to be expensive and not justified by the food quality.
Occasional negative feedback highlighted issues such as lack of seasoning, food tasting like expired oil and a high cost for certain items like quesadillas. Some guests also found a limited variety in appetizers and found the water pressure in the shower to be poor.
Overall, Casa Francisco's dining experiences receive high marks for food quality but could benefit from improved service speed and better value for money.
Casa Francisco offers a range of room options that prioritize cleanliness and comfort, making it an excellent choice for a relaxing stay. Guests frequently mention the rooms being very clean and quite spacious, ensuring a cozy and pleasant experience. Some rooms even offer direct access to the pool, adding an extra layer of convenience and leisure. The beds are highlighted as particularly comfortable, supporting a restful night's sleep.
While the rooms are generally well-maintained, there are some aspects that could use improvement. Certain amenities like minibars and bottled water are not always available and maintenance issues such as broken locks, clogged showers and malfunctioning air conditioners have been noted. Additionally, some guests felt the rooms didn't match the advertising photos, indicating a need for better consistency in representations.
The hotel's quiet and central location, combined with the spaciousness and cleanliness of the rooms, makes it ideal for those looking to unwind without disturbances. Despite some dated elements and occasional maintenance concerns, the overall quality of the rooms, coupled with the comfortable beds and clean environment, has left many guests satisfied. The presence of modern and soundproof windows in some rooms adds to the appeal, providing both comfort and tranquility.
In summary, Casa Francisco shines with its spacious, clean and comfortable rooms, though enhancing amenities and addressing maintenance issues could elevate the guest experience even further.
At Casa Francisco, the comfort of the beds seems to be a blend of mixed experiences with a predominant tendency toward comfort. Many guests appreciated the comfortable beds, often highlighting them as "super comfortable" and "fantastic." The cleanliness of the rooms also received positive remarks, adding to the overall comfort. However, several reviews pointed out that the mattresses were a bit too firm for some guests' liking. There were mentions of mattresses being worn out and noisy with some guests finding them very hard and uncomfortable. The pillows also came under scrutiny with a few guests describing them as too hard or stiff. Despite these criticisms, there is a significant number of guests who had restful nights, praising the hotel’s beds for their comfort and support. Thus, it appears that while Casa Francisco offers comfortable bedding to many, potential guests who prefer softer mattresses and pillows may want to consider this aspect.
Casa Francisco's cleanliness consistently impresses its guests, who frequently highlight the hotel's immaculate facilities and well-maintained rooms. Visitors often describe the surroundings and amenities as very clean with beautifully kept spaces that enhance their stay. The pool receives mixed feedback; while some guests praise its cleanliness, others suggest it could benefit from more regular maintenance. Room cleanliness is mostly lauded, though occasional lapses, such as late cleaning times and missed housekeeping visits, are noted. Overall, the hotel's attention to cleanliness and comfortable accommodations leave a positive impression, even though there are occasional areas for improvement.
Casa Francisco has garnered an abundance of praise for its staff's exceptional service and friendliness. From the moment guests check in, they are met with attentive and cordial front desk staff, ensuring a smooth arrival experience. Numerous reviews highlight the consistently warm and kind treatment received with staff always ready to offer assistance and respond swiftly to any needs.
The reception and concierge services particularly stand out for their efficiency and helpfulness, contributing significantly to a positive stay. Guests repeatedly mention the high level of attentiveness and the proactive nature of the staff across various roles, including security, housekeeping and restaurant servers.
While some reviews indicate areas for improvement, such as occasional slow service in the restaurant and mixed experiences with security staff, the overall impression is overwhelmingly favorable. The staff’s eagerness to ensure a pleasant stay is evident with many guests appreciating the friendly demeanor and excellent treatment from the entire team.
The consensus among guests is that the staff at Casa Francisco adds tremendous value to the experience, ensuring that visitors feel welcomed and well-cared-for throughout their stay. The hotel's well-trained and consistently friendly employees make it a place where hospitality truly shines.
Casa Francisco offers a charming stay with some room for improvement when it comes to their Wi-Fi service. While some guests found the Wi-Fi to be satisfactory and working perfectly in certain areas, others experienced significant issues. The connection was often described as intermittent and slow with the signal not reaching well into the rooms. Some guests mentioned that the quality of the internet could be better, as they encountered a poor signal and frequent disruptions. For those relying on stable internet access during their stay, this might be a point of consideration. However, the common areas seem to provide a more reliable connection. Overall, while Casa Francisco has good aspects, the Wi-Fi service leaves room for enhancement.
Casa Francisco offers a myriad of amenities that guests appreciate, particularly its pool facilities. The hotel boasts two swimming pools, one of which is heated. The pools are often praised for their pleasant, warm temperatures, which are ideal for families and especially well-suited for children. Several guests note the pools are generally clean and well-maintained, adding to the overall relaxing experience.
The heated pool is a standout feature, frequently highlighted for its comfort, making it a perfect option during cooler weather or for those traveling with kids. There is also mention of a separate kids' pool, which is safe and provides an excellent environment for younger guests.
However, there are occasional reports of the pools being overcrowded at peak times and a few remarks about cleanliness issues, which may impact the overall experience for some visitors. Despite these minor setbacks, the pool areas are described as beautiful and enjoyable with some rooms offering a lovely view of the pools. Overall, Casa Francisco's pool facilities provide a pleasurable aspect of the stay, balancing between areas for relaxation and family-friendly fun.
Casa Francisco provides a mixed experience regarding parking, which includes both advantages and challenges according to guest reviews. On the positive side, guests appreciate the availability of secured parking and find it easily accessible. The helpful parking staff, who assist with tasks like taking suitcases to rooms, adds to the convenience. The parking facilities themselves are described as comfortable, reflecting a level of thoughtfulness in design and ease of use.
However, there are noted drawbacks. Some guests mention insufficient and reduced parking spaces, suggesting that those planning to drive may need to consider alternative arrangements or expect some difficulty. Practicality is a concern for a few, indicating that the parking setup might not be the most user-friendly.
Overall, while Casa Francisco offers secure and accessible parking with attentive staff, potential guests should be prepared for limited space and planning ahead might be necessary to ensure a smooth experience.
Casa Francisco emerges as an ideal destination for families seeking fun and relaxation. This hotel offers a welcoming and secure environment that ensures both parents and children feel at ease. Its family-friendly design extends across various facilities, creating perfect opportunities for bonding and memorable experiences.
The warm, shallow pool stands out as a major highlight, offering endless enjoyment for kids. Parents often appreciate the heated pool, noting that it helps keep their children comfortable and engaged for extended periods. The common areas are tailored to be family-friendly and the hotel's atmosphere consistently exudes a welcoming vibe for families.
For those looking for a safe and clean environment, Casa Francisco does not disappoint. The outdoor play area, though small, provides an additional space for children to expend their energy. Overall, the hotel comes highly recommended for those traveling with children, ensuring a splendid vacation where family members of all ages can unwind and enjoy themselves.
Casa Francisco stands out as a commendable choice for travelers, particularly for those seeking a good quality-price ratio. This certified four-star hotel offers amenities that align with its classification, providing guests with a comfortable stay. Visitors appreciate the facilities and the overall ambiance, making it a favorable option for both leisure and last-minute bookings. Despite some differing opinions on its star rating, the general consensus is that Casa Francisco delivers a solid hotel experience consistent with its four-star designation.
Casa Francisco is well-regarded for its suitability for business travelers. It offers excellent business amenities and organizes a business hub every Friday, providing a conducive environment for work. The facilities include large-sized pools, good rest areas and spacious rooms, which are appreciated for their comfort and cleanliness. Guests commend the service and friendly staff, contributing to an overall peaceful and pleasant experience. However, some reviews note that the nutrition options could be improved for those on business. Overall, it is considered a great place for business trips.
Casa Francisco's heated pool consistently receives high praise from guests. Many reviews highlight the pleasant and perfect temperature of the pool, noting that it contributes significantly to a restful and enjoyable stay. Several guests appreciate the pool's warmth and depth, deeming it excellent for both children and adults. The heated pool is frequently described as a delightful and excellent feature of the hotel, making it an ideal spot for relaxation. The warm water and proper heating ensure the pool remains inviting and comfortable, earning it multiple compliments. Families, in particular, find that the heated kiddie pool enhances their vacation experience, making Casa Francisco a top choice for those traveling with children.
Casa Francisco offers an outdoor swimming pool that is well-maintained and ideal for children, making it a pleasant spot for families. Guests have had a good experience spending time at the multiple outdoor pools, appreciating the heated pool option as a standout feature. Despite one mention of the pool being a bit dirty, the overall consensus highlights enjoyable facilities and a favorable atmosphere for relaxation and fun.
Casa Francisco offers a beautiful and comfortable setting ideal for a romantic getaway. The ambiance becomes particularly enchanting at night, creating a very romantic atmosphere. Guests can enjoy live music by the pool, which adds to the charm of the experience. The rooftop also provides a romantic space and the hotel's functional services contribute to a seamless stay. The pool is a standout feature, described as really awesome, enhancing the overall romantic feel of the beautiful location.
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Location
The hotel's facilities also garner positive feedback with many highlighting the pool and well-maintained clean rooms. The staff's exemplary service is frequently noted, adding to the overall pleasant experience. Families especially will find the hotel accommodating with its family-friendly atmosphere and amenities.
Despite a few mentions of dark streets and occasional service delays, the positive aspects dominate the reviews. Travelers consistently commend Casa Francisco for its excellent value, comfortable ambiance and unbeatable location.
Breakfast
However, there are mixed reviews regarding the buffet. Some guests mentioned it as being below average, simple or with limited options, particularly on Saturdays. The lack of variety and high price of the buffet were noted as drawbacks by some. Additionally, certain reviews pointed out slow service, long waits and occasionally unintriguing tastes. Despite these issues, the positive feedback regarding delicious food and kind service underscores a generally favorable impression.
Dinner
However, service in the restaurant is inconsistent. While some guests found the waitstaff to be attentive and resourceful, others experienced slow service with food occasionally arriving cold. There are also remarks about the time taken to serve dinner and deliver the bill. Additionally, several patrons noted that prices, particularly for drinks, are on the higher side with some finding them to be expensive and not justified by the food quality.
Occasional negative feedback highlighted issues such as lack of seasoning, food tasting like expired oil and a high cost for certain items like quesadillas. Some guests also found a limited variety in appetizers and found the water pressure in the shower to be poor.
Overall, Casa Francisco's dining experiences receive high marks for food quality but could benefit from improved service speed and better value for money.
Rooms
While the rooms are generally well-maintained, there are some aspects that could use improvement. Certain amenities like minibars and bottled water are not always available and maintenance issues such as broken locks, clogged showers and malfunctioning air conditioners have been noted. Additionally, some guests felt the rooms didn't match the advertising photos, indicating a need for better consistency in representations.
The hotel's quiet and central location, combined with the spaciousness and cleanliness of the rooms, makes it ideal for those looking to unwind without disturbances. Despite some dated elements and occasional maintenance concerns, the overall quality of the rooms, coupled with the comfortable beds and clean environment, has left many guests satisfied. The presence of modern and soundproof windows in some rooms adds to the appeal, providing both comfort and tranquility.
In summary, Casa Francisco shines with its spacious, clean and comfortable rooms, though enhancing amenities and addressing maintenance issues could elevate the guest experience even further.
Beds
Cleanliness
Staff
The reception and concierge services particularly stand out for their efficiency and helpfulness, contributing significantly to a positive stay. Guests repeatedly mention the high level of attentiveness and the proactive nature of the staff across various roles, including security, housekeeping and restaurant servers.
While some reviews indicate areas for improvement, such as occasional slow service in the restaurant and mixed experiences with security staff, the overall impression is overwhelmingly favorable. The staff’s eagerness to ensure a pleasant stay is evident with many guests appreciating the friendly demeanor and excellent treatment from the entire team.
The consensus among guests is that the staff at Casa Francisco adds tremendous value to the experience, ensuring that visitors feel welcomed and well-cared-for throughout their stay. The hotel's well-trained and consistently friendly employees make it a place where hospitality truly shines.
Wi-Fi
Pool
The heated pool is a standout feature, frequently highlighted for its comfort, making it a perfect option during cooler weather or for those traveling with kids. There is also mention of a separate kids' pool, which is safe and provides an excellent environment for younger guests.
However, there are occasional reports of the pools being overcrowded at peak times and a few remarks about cleanliness issues, which may impact the overall experience for some visitors. Despite these minor setbacks, the pool areas are described as beautiful and enjoyable with some rooms offering a lovely view of the pools. Overall, Casa Francisco's pool facilities provide a pleasurable aspect of the stay, balancing between areas for relaxation and family-friendly fun.
Parking
However, there are noted drawbacks. Some guests mention insufficient and reduced parking spaces, suggesting that those planning to drive may need to consider alternative arrangements or expect some difficulty. Practicality is a concern for a few, indicating that the parking setup might not be the most user-friendly.
Overall, while Casa Francisco offers secure and accessible parking with attentive staff, potential guests should be prepared for limited space and planning ahead might be necessary to ensure a smooth experience.
Family
The warm, shallow pool stands out as a major highlight, offering endless enjoyment for kids. Parents often appreciate the heated pool, noting that it helps keep their children comfortable and engaged for extended periods. The common areas are tailored to be family-friendly and the hotel's atmosphere consistently exudes a welcoming vibe for families.
For those looking for a safe and clean environment, Casa Francisco does not disappoint. The outdoor play area, though small, provides an additional space for children to expend their energy. Overall, the hotel comes highly recommended for those traveling with children, ensuring a splendid vacation where family members of all ages can unwind and enjoy themselves.
4 Star
Business
Heated Pool
Outdoor Pool
Romantic
Yes, Casa Francisco has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Casa Francisco.
No, Casa Francisco doesn't allow dogs.
Yes, parking facilities are available at Casa Francisco.
Yes, Casa Francisco has a gym.
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