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Villa Zina Family Resort

Custonaci , Contrada Baglio Messina (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsVilla Zina Family Resort, nestled in the serene countryside of Custonaci, offers a tranquil escape with its prime location perfect for exploring the western coast of Sicily. The resort's central positioning provides excellent accessibility to popular tourist destinations such as Erice, San Vito lo Capo and the Zingaro Nature Reserve, making it a convenient base for travelers. Despite its quiet, somewhat secluded setting, guests enjoy the blend of relaxation and convenience, enhanced by on-site amenities like a pool and gym, all delivering excellent value for money.

The breakfast experience at the resort is highly praised with a buffet offering a variety of high-quality sweet and savory options to cater to diverse palates. Guests frequently describe the breakfast as hearty and plentiful, complemented by the helpful and pleasant servers, amplifying the overall positive dining experience.

Dinner, while generally receiving favorable remarks for its quality and reasonable pricing, has mixed reviews regarding portion sizes and ambiance. Some guests find the dinner to be comparable to a cafeteria in terms of atmosphere and the early closing time of the restaurant at 8 PM has been a point of inconvenience for a few visitors.

Rooms at Villa Zina Family Resort are consistently lauded for their cleanliness and comfort. Many guests highlight the spacious, well-furnished rooms that contribute to a welcoming atmosphere. However, improvements could be made in soundproofing and addressing minor maintenance issues such as calcified showerheads and subpar bedding.

Cleanliness stands out as a defining feature of the resort with guests frequently noting the impeccable upkeep of both rooms and common areas. The pool, described as spacious, clean and well-equipped, is particularly popular among guests, despite its early closing time of 6:30 PM.

The staff at Villa Zina Family Resort receives consistent acclaim for their friendliness, efficiency and helpfulness. The team's warm and professional demeanor significantly enhances the guest experience with particular praise for the reception staff's high level of professionalism and availability.

In summary, Villa Zina Family Resort offers a clean, comfortable and strategically located base for exploring northwest Sicily, supported by a friendly staff and excellent amenities. While there are minor areas for improvement, the overall guest experience is overwhelmingly positive with standout features including the breakfast, cleanliness and accommodating service.
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Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Double or Twin Room With free Wi-Fi and a balcony, this elegant room features a LED TV, a safe and a private bathroom with bathtub or shower. Overlooks the pool or the internal courtyard. Some rooms have a bathroom equipped for guests with limited mobility. Please specify bed preference when booking. A minibar is available on request.

Suite Offering free Wi-Fi, this elegantly furnished room has air conditioning, a flat-screen TV and a seating area complete with sofas. Its design bathroom comes with a hydromassage bath or shower, free toiletries, bathrobes and slippers. A minibar is available on request.

Family Room Offering free Wi-Fi and a welcome basket of fruit and 1 bottle of wine, this elegantly furnished suite has air conditioning, a flat-screen TV and a seating area complete with a sofa. Its design bathroom comes with a bath or shower, free toiletries, bathrobes and slippers. Overlooks the pool or the internal courtyard. A minibar is available on request.

Triple Room Offering free Wi-Fi , this room has air conditioning, an LED TV and private bathroom with a hairdryer and free toiletries. It overlooks the pool or the internal courtyard. Please specify bed preference when booking. A minibar is available on request.

Double or Twin Room with Pool View This air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views. The unit has 2 beds.

About Villa Zina Family Resort

License: 19081007A202052, IT081007A16BUDKLCW

Guest Reviews

8.3

Very Good

Location

Nestled in the city of Custonaci, Villa Zina Family Resort boasts a prime location ideal for exploring the western coast of Sicily. Surrounded by a serene natural setting, the resort offers a tranquil escape immersed in the silence of the countryside, yet remains perfectly situated for day trips to popular destinations such as Erice, San Vito lo Capo, Castellammare del Golfo and Scopello. Its strategic positioning makes it a convenient base camp for uncovering the charms of the Trapani and Palermo regions and is especially handy for visits to the Zingaro Nature Reserve.

Guests appreciate the resort’s central location, enabling quick access to sought-after tourist spots and stunning beaches. Whether planning to spend the day in bustling city centers or tranquil beachside settings, the resort facilitates a seamless travel experience. With the added benefits of an on-site pool and gym, as well as excellent value for money, Villa Zina Family Resort stands out as an optimal choice for travelers aiming to explore the richness of northwest Sicily. Despite being quiet and somewhat secluded, the resort’s location ensures that all major attractions are within easy reach, creating a perfect blend of relaxation and convenience.

Breakfast

At Villa Zina Family Resort, the breakfast experience stands out for its variety and quality. Many guests highlight the buffet breakfast, brimming with both sweet and savory options, as a significant positive aspect of their stay. The breakfast spread is abundant and varied, catering to diverse palates with a range of delicious items available. Guests frequently describe the breakfast as excellent, rich and plentiful, noting the high quality and quantity of the offerings. Additionally, the helpful and pleasant servers contribute to the positive dining experience, enhancing the overall satisfaction. Despite some mentioning that the breakfast was adequate or not up to their expectations, the majority of reviews emphasize the hearty, amazing and outstanding breakfast options available at the resort.

Dinner

The dinner experience at Villa Zina Family Resort has elicited mixed feedback from guests. Many guests found the dinner to be of good quality with some describing it as very good and praising the three-course dinner offerings. The price of the meals also received positive remarks with several guests noting the acceptable pricing for the quality of food served. Some guests, however, noted that portions could be on the smaller side, especially the first courses, contributing to a less satisfying dining experience for some.

While the meals themselves were often praised by guests, there were some criticisms regarding the overall atmosphere and quality. A few guests compared the dining experience to a company or school cafeteria, citing poor quality food and a lack of ambiance. Additionally, there were complaints about the restaurant's early closing time of 8 PM, which seemed inconvenient to some visitors.

Overall, while the dinner quality at Villa Zina Family Resort generally received positive feedback with good taste and reasonable prices, inconsistencies in portion sizes and atmospheric factors left some guests less pleased.

Rooms

Villa Zina Family Resort offers guests a variety of room experiences that range from spacious and comfortable to simply functional. The rooms are consistently praised for their cleanliness and coziness with many guests noting them to be very clean, fragrant and well-furnished. The bathrooms are generally appreciated for being clean and practical with some described as large and stylish.

Guests frequently highlight the spacious nature of the rooms, which often come with simple yet functional furnishings and many find them to be very comfortable. The ambiance of the rooms contributes to the overall welcoming atmosphere of the resort.

However, there are a few areas where the rooms could see improvement. Soundproofing appears to be a common issue, as several reviews mention poor sound insulation. Some rooms have minor maintenance concerns such as calcified showerheads and a broken glass shower screen. A few guests commented on the mediocre state of some rooms and the comfort level of the beds and pillows, noting them to be less than ideal.

Despite these criticisms, the overall structural maintenance of the resort is well regarded and the staff receives compliments for their welcoming and accommodating nature. For those seeking a pleasant stay with simple comforts and clean accommodations, Villa Zina Family Resort provides a generally positive experience, though attention to soundproofing and minor maintenance could enhance guest satisfaction.

Cleanliness

Villa Zina Family Resort consistently receives high praise for its remarkable cleanliness. Guests frequently highlight the pristine condition of the rooms and the overall structure, describing the environment as impeccably clean, well-organized and welcoming. The strategic location and kindness of the staff are also mentioned alongside the exceptional cleanliness, creating a well-rounded positive experience for visitors. The resort’s facilities, including the pool, maintain a high standard of cleanliness, further contributing to guest satisfaction. Travelers also commend the cleanliness of the dining areas and appreciate the excellent breakfast offerings. Although there are occasional critiques about certain aspects like noisy receptions or bedding, the standout feature remains the immaculate upkeep of both the rooms and the common areas, making Villa Zina Family Resort a commendable option for a clean and comfortable stay.

Staff

The reviews of Villa Zina Family Resort consistently highlight the exceptional quality of the staff. Guests frequently mention the efficiency, friendliness and helpfulness of the team. The staff is described as welcoming, kind, courteous and knowledgeable. They provide friendly service and are attentive to guests' needs, balancing professionalism with a warm, approachable demeanor. The reception staff in particular is noted for their high levels of professionalism and availability. There are also mentions of the staff being animated and engaging, especially the entertainers. However, some reviews indicate instances of disinterest and impatience from certain staff members. Despite these occasional criticisms, the overall impression is that the staff at Villa Zina Family Resort significantly enhances the guest experience with their excellence and friendliness.

Pool

The pool at Villa Zina Family Resort consistently impresses with its spacious and well-maintained setting. Guests commonly describe the pool as large, clean and beautiful, making it a standout feature of the hotel. The presence of a smaller children's pool alongside the larger one ensures that it caters to families with young children as well. The surrounding green space enhances the pool area, creating a pleasant and panoramic environment for relaxation.

Despite its magnificence, some guests have noted that the pool closes relatively early at 6:30 PM. Nonetheless, the overall experience remains overwhelmingly positive with many appreciating the lack of crowding and the fantastic, well-equipped pool facilities. The requirement for swimming caps is a minor note in otherwise glowing remarks about the pool's size and cleanliness.

Yes, Villa Zina Family Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Villa Zina Family Resort.

Yes, Villa Zina Family Resort welcomes dogs.

No, parking facilities aren't available at Villa Zina Family Resort.

Yes, Villa Zina Family Resort has a gym.

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