The Empress Hotel

Daejeon 36.35703900, 127.36325600 , 29-20, Hanbat-daero 570beon-gil, Seo-gu (Show on Map)
8.3
Very Good


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Summary of reviewsThe Empress Hotel in the city receives widespread acclaim for its prime location, making it a favored choice for both business travelers and tourists. Situated close to multiple metro stations, the hotel's proximity to downtown, the KAIST campus and various research institutes provides easy and convenient access to essential destinations. Guests enjoy the multitude of dining options, ranging from local restaurants to well-known cafes, as well as convenient shopping at nearby Emart Traders and Shinsegae. This strategic positioning, along with affordable pricing and spacious rooms, enhances the overall appeal and comfort of the hotel.

Breakfast at The Empress Hotel is well-regarded for its quality and variety. Many guests enjoy the mix of Korean and Western dishes, finding the offerings simple yet delicious and a great start to their day. The clean and satisfying breakfast, included in the room price, is appreciated for its value for money despite some suggestions for greater variety.

The hotel rooms are frequently praised for their spaciousness, cleanliness and comfort. Guests commend the modern and well-equipped bathrooms, some featuring luxurious hinoki bathtubs and separate shower areas. The decor balances practicality and aesthetic appeal, enhanced by modern amenities like an LG electronic wardrobe and styler. Although there were occasional minor issues, such as isolated reports of itching, the overall feedback emphasizes a satisfactory and comfortable stay.

Cleanliness at The Empress Hotel generally meets guests' expectations with most areas being well-maintained. The spacious and functional bathrooms receive special mention for their cleanliness. Nevertheless, there are occasional reports of inconsistency, such as hair in sinks, dusty areas and issues with bedding. Despite these concerns, the overall sentiment remains positive and many guests are willing to return, citing good location and an overall satisfactory experience.

The hotel staff receive high praise for their friendliness and helpfulness. Guests appreciate the staff's attentiveness and effective communication, which enhances the welcoming atmosphere of the hotel. The presence of Japanese-speaking staff adds to the comfort of Japanese visitors. The front desk staff's efforts, including assisting with local amenities, calling taxis and storing luggage, are particularly noted, contributing to a positive guest experience.

Parking facilities at the hotel are considered convenient and generally satisfactory. The variety includes on-site, underground and nearby public parking. While guests appreciate the spacious and affordable parking, some note issues such as limited spaces, poor management and challenges in locating the underground lot entrance.

Lastly, the beds at The Empress Hotel are consistently praised for their comfort, spaciousness and cleanliness. Most guests report a restful sleep on the high-quality mattresses with the bedding described as fluffy and cozy. However, there are a few mentions of firmness and initial chemical odors, but these do not significantly detract from the overall favorable view of the beds.

In summary, The Empress Hotel excels in location, breakfast, room comfort, staff service and overall guest experience, making it a recommended choice for travelers seeking a convenient and comfortable stay in the city.
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Room Types
Standard Double Room This air-conditioned modern double room features a steam clothing cleaner, minibar and a 50-inch flat-screen TV. There is an electric kettle and distilled water dispenser as well. Private bathroom is fitted with a shower or a bath and comes with free toiletries.

Deluxe Double Room This air-conditioned modern double room features a steam clothing cleaner, minibar and a 50-inch wall-mounted TV. There is an electric kettle and distilled water dispenser as well. Private bathroom is fitted with a shower or a bath and comes with free toiletries.

Deluxe Twin Room This air-conditioned modern twin room features a steam clothing cleaner, minibar and a 55-inch wall-mounted TV. There is an electric kettle and distilled water dispenser as well. Private bathroom is fitted with a shower or a bath and comes with free toiletries.

Double Room with Terrace This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit has 1 bed.

Suite room - Run of House The suite is fitted with a flat-screen TV, air conditioning, an electric kettle, as well as heating.

Guest Reviews
8.3
Very Good
Location
The Empress Hotel boasts a superb location that consistently receives high praise from its guests. Nestled in the city, it benefits from close proximity to several metro stations, making it perfect for both business trips and tourists. Many appreciate its nearness to downtown, KAIST campus and various research institutes in the Yuseong area.

Convenience defines this hotel’s surroundings. Just a short walk from subway stations and bus stops, reaching different parts of the city is effortless. Additionally, the area is rife with dining options, from charming mom-and-pop restaurants to well-known cafes and convenience stores. Shopping is a breeze too with Emart Traders and Shinsegae nearby, providing ample opportunities for leisurely browsing and essential errands.

For those visiting KAIST or attending business meetings, the location is ideal, ensuring easy access to necessary venues. With plenty of restaurants, supermarkets and parks just around the corner, guests find everything they need within walking distance. The Empress Hotel's strategic positioning, combined with its affordable pricing and spacious rooms, results in a delightful stay for all visitors. The positive feedback underscores its appeal as a convenient and comfortable accommodation choice in the heart of the city.

Breakfast
The Empress Hotel's breakfast offerings have garnered generally positive feedback from guests with a focus on both the quality and variety of the meals. A significant number of guests described the breakfast as delicious and appreciated the diverse range of options provided, particularly enjoying the mix of Korean and Western dishes. Simple yet tasty, the breakfast menu includes hot food such as rice and soup, meat dishes, toast and cereals, catering to a variety of tastes.

Many patrons mentioned that the breakfast was neat, clean and satisfying, often noting it was a great start to their day. Particularly noteworthy is the inclusion of breakfast in the room price, which many appreciated as good value for money. Despite the generally favorable reviews, some guests felt that the breakfast could have more variety and that the options were somewhat limited at times.

Overall, guests found the breakfast to be a convenient and enjoyable feature of their stay, contributing positively to their overall experience at the Empress Hotel. While there were a few mentions of areas for improvement, the combination of decent quality and good value made it a well-regarded aspect of the hotel's service.

Rooms
The Empress Hotel offers rooms that are frequently praised for their spaciousness, cleanliness and comfort. Many guests appreciate the large room sizes, which provide ample space to relax and unwind. The rooms are well-maintained with excellent cleanliness and appropriate amenities, making the stay comfortable and pleasant.

Guests frequently highlight the bathrooms, noting their spaciousness and modern facilities, such as separate bathtubs and showers. Some rooms even feature hinoki bathtubs, adding a touch of luxury. The unique layout of having the toilet and shower in different rooms appears to be a distinctive and appreciated feature.

The hotel decorates its rooms with a combination of practicality and aesthetic appeal, often featuring large showers, user-friendly designs and even terraces or covered balcony areas. The inclusion of modern amenities like an LG electronic wardrobe and styler enhances the overall experience, contributing to a higher level of comfort for visitors.

The location's proximity to the subway station further complements the hotel's appeal, allowing for easy access to transportation. The staff are recognized for their friendliness, further enriching the overall guest experience.

While there was a minor issue related to itching experienced by a guest, the overwhelming feedback from others underscores the hotel's commitment to providing a substantial, satisfactory stay. Overall, The Empress Hotel delivers an accommodating, spacious and comfortable environment, making it a compelling choice for travelers.

Beds
Guests of The Empress Hotel consistently praise the hotel's beds for being comfortable, spacious and clean. Many report that they slept well on the high-quality mattresses with some describing the bedding as fluffy, cozy and pleasant-smelling. The beds are noted to be large and soft, which is considered a rarity in Korea. While the majority of reviews highlight the comfort of the beds, there are a few mentions of firmness, which some guests appreciated for a good night's sleep.

However, not all feedback is positive. A handful of guests found the beds to be too hard or the bedding cleanliness inconsistent. Some noted issues like a strong chemical smell in the room initially and minor discomfort due to the bed being near a cold window. Nevertheless, the overall sentiment towards the beds at The Empress Hotel is largely favorable, making it a commendable aspect of the guest experience.

Cleanliness
The Empress Hotel receives mixed feedback regarding its cleanliness, though positive experiences dominate the reviews. Guests frequently praise the overall cleanliness of the rooms and common areas, noting that both are well-maintained and comfortable. The breakfast offered is also commonly highlighted as a delightful experience and many applaud the friendly and accommodating staff. The spacious bathrooms get particular commendation for their cleanliness and functionality, further adding to a generally pleasant stay.

However, several reviews point out inconsistencies in the cleaning standards. Some guests encountered issues such as hair in the sink upon arrival, dusty areas and concerns with the condition of the bedding. Occasional comments also addressed unpleasant odors and the insufficient thoroughness of cleaning, particularly in the bathroom. Despite these drawbacks, many guests express willingness to return, emphasizing the good location and overall satisfactory stay.

In sum, while The Empress Hotel generally maintains a good level of cleanliness that satisfies most guests, there are areas that require more attention to ensure a consistently high standard across all rooms.

Staff
The Empress Hotel boasts a team of staff who consistently receive high praise for their friendliness and willingness to assist guests. Many guests found the communication to be very good and appreciated the staff's attentiveness, even when there were language barriers. Particularly notable is the presence of staff members fluent in Japanese, which has provided an added sense of comfort for Japanese-speaking visitors.

Guests frequently remark on the courteous and helpful nature of the front desk staff, who not only assist with check-in procedures but also go out of their way to address specific needs, such as finding local amenities. The receptionists' kindness was highlighted multiple times with specific mentions of their efforts in calling taxis and storing luggage before check-in.

Breakfast service also receives positive feedback with the breakfast staff described as very pleasant and friendly. Overall, the hotel employees' dedicated and welcoming attitude significantly contributes to a warm and accommodating atmosphere. Despite a few mentions of less welcoming staff, the overwhelming sentiment is one of satisfaction with the attentive and friendly service provided by The Empress Hotel's team.

Parking
The Empress Hotel offers a variety of parking options, including onsite parking, an underground lot and nearby public parking. Many guests appreciated the convenience and spaciousness of the parking spaces, highlighting plenty of available spots and affordable prices. However, there are some challenges to be aware of. Some guests noted limited parking, inadequate management and difficulties finding the underground lot entrance. Additionally, the underground parking could benefit from better lighting and upkeep. While the parking facilities are generally decent, timing can be crucial as the lot fills up quickly, suggesting early arrival or backup plans for public parking nearby.


No, The Empress Hotel doesn't have any pool.

No, a spa isn't available at The Empress Hotel.

No, The Empress Hotel doesn't allow dogs.

Yes, parking facilities are available at The Empress Hotel.

No, The Empress Hotel doesn't have a gym.

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