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Summary of reviewsCourtyard by Marriott Siliguri excels in offering a well-rounded and thoroughly enjoyable experience for its guests. The hotel is centrally located, providing easy access to the city's attractions while maintaining a peaceful retreat atmosphere. The convenience of taxis right outside the hotel further heightens its accessibility and appeal. Guests have praised not only the prime location but also the spacious and well-lit rooms and bathrooms that are tastefully designed.
The hotel's breakfast offerings receive high marks, particularly for the wide variety and quality of South Indian dishes, as well as the plentiful vegetarian options. The breakfast buffet is often described as amazing and sumptuous with bakery items receiving special mentions. The environment of the breakfast area is pleasant and the staff, including front desk members like Simran, add to the exceptional service experience.
The rooms are consistently described as spacious, clean and modern, equipped with excellent amenities. Spectacular views from higher floors enhance the stay experience. Additional facilities, such as the restaurant, swimming pool and gym, contribute to a well-rounded experience promoting both relaxation and fitness. The bathrooms are also highly regarded for their cleanliness and modernity.
The hotel maintains high standards of cleanliness throughout its property, from the rooms and bathrooms to the common areas. Quick check-in and check-out processes and a warm, cosy atmosphere further the overall positive impression. Commendable staff behavior, coupled with their politeness and exceptional service, plays a significant role in ensuring a pleasant stay.
The staff at Courtyard by Marriott Siliguri consistently receive praise for their friendliness and professionalism. Whether during check-in or throughout the stay, guests felt well-taken care of by staff members like Vibhusan from room service and Hemant, who were particularly noted for their accommodating nature. The restaurant service is frequently described as attentive and smile-filled, making guests feel special from arrival to departure. Management and frontline staff alike are recognized for their courteous and helpful demeanor, contributing to a warm, caring and guest-centric environment.
Overall, Courtyard by Marriott Siliguri stands out as a reliable and attractive choice for travelers with its excellent location, comfortable rooms, high cleanliness standards and exceptional staff service creating a memorable stay experience.
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