The Shores Resort & Spa
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Summary of reviewsThe Shores Resort & Spa, located in a tranquil area of Daytona Beach, is celebrated for its stunning beachfront location, providing guests with easy access to the ocean and beautiful views from many rooms. Visitors appreciate the peaceful ambiance, well-maintained grounds and proximity to local amenities like shops and restaurants, making it a convenient and charming destination for relaxation.
Despite some mixed reviews about breakfast, many find the breakfast buffet and its offerings to be excellent, though some criticize the pricing and lack of variety, particularly for non-meat eaters. Dinner at the Azure restaurant is frequently praised for the quality and taste of the food, even though the menu and service could benefit from updates and improvements.
Room experiences at the resort are varied with many guests enjoying spacious, clean and comfortable accommodations with fantastic ocean views. Issues such as outdated furniture, occasional maintenance problems and noise disturbances from thin walls were noted by some guests. However, the general cleanliness and relaxing atmosphere contribute to an overall positive stay.
The staff at The Shores Resort & Spa receives high marks for their friendliness and professionalism with many guests highlighting the helpfulness and accommodating nature of the hotel personnel. While there were occasional reports of less favorable interactions, the overall sentiment is one of appreciation for the staff's hospitality.
The resort offers free Wi-Fi, which, when functional, meets guests' expectations, though connectivity can be inconsistent. The spa services are generally well-regarded for their quality and relaxing treatments, although improvements are needed in terms of facility upkeep and operational hours.
The pool area is a highlight for many, featuring a large, clean, heated pool with ample seating and a kid-friendly section. Guests enjoy the luxurious feel and beautiful ocean views from the pool deck, despite some complaints about overcrowding and occasional cleanliness issues.
The beachfront location of The Shores Resort & Spa is a major draw with clean, family-friendly beaches that are perfect for a relaxing retreat. Guests also appreciate the beach facilities and scenic views, which enhance their overall experience.
Parking at the resort is praised for its convenience and the quality of valet service, although the cost of parking, particularly the $25 per night self-parking fee, is considered a drawback by some visitors.
Overall, The Shores Resort & Spa offers a delightful escape with its stunning location, welcoming staff and relaxing amenities, making it an appealing choice for those seeking a serene beachside getaway.
Categories
Despite some mixed reviews about breakfast, many find the breakfast buffet and its offerings to be excellent, though some criticize the pricing and lack of variety, particularly for non-meat eaters. Dinner at the Azure restaurant is frequently praised for the quality and taste of the food, even though the menu and service could benefit from updates and improvements.
Room experiences at the resort are varied with many guests enjoying spacious, clean and comfortable accommodations with fantastic ocean views. Issues such as outdated furniture, occasional maintenance problems and noise disturbances from thin walls were noted by some guests. However, the general cleanliness and relaxing atmosphere contribute to an overall positive stay.
The staff at The Shores Resort & Spa receives high marks for their friendliness and professionalism with many guests highlighting the helpfulness and accommodating nature of the hotel personnel. While there were occasional reports of less favorable interactions, the overall sentiment is one of appreciation for the staff's hospitality.
The resort offers free Wi-Fi, which, when functional, meets guests' expectations, though connectivity can be inconsistent. The spa services are generally well-regarded for their quality and relaxing treatments, although improvements are needed in terms of facility upkeep and operational hours.
The pool area is a highlight for many, featuring a large, clean, heated pool with ample seating and a kid-friendly section. Guests enjoy the luxurious feel and beautiful ocean views from the pool deck, despite some complaints about overcrowding and occasional cleanliness issues.
The beachfront location of The Shores Resort & Spa is a major draw with clean, family-friendly beaches that are perfect for a relaxing retreat. Guests also appreciate the beach facilities and scenic views, which enhance their overall experience.
Parking at the resort is praised for its convenience and the quality of valet service, although the cost of parking, particularly the $25 per night self-parking fee, is considered a drawback by some visitors.
Overall, The Shores Resort & Spa offers a delightful escape with its stunning location, welcoming staff and relaxing amenities, making it an appealing choice for those seeking a serene beachside getaway.
Resort with EV Charging Stations
Resort near Golf Courses
Beachfront Resort
Resort near The Beach
Resort Taking Steps Towards Sustainability
Certifications:
Florida Green Lodging - Palm Level 2
Coastal Connections Inc. - Sea Turtle Friendly
What makes your hotel/accommodation eco-friendly?
Engaged in eco-friendly initiatives (i.e. reforestation, wildlife conservation)
Electric car charging station(s) available
No disposable (single use) cups/glasses, plates and cutlery
Answers last updated by our editors
Resort with Spa
Family Friendly Resort
Dog Friendly Resort
Do you accept dogs in all rooms?
No, some rooms only:
No, some rooms only:
Is there an extra charge?
Yes, $ 75 per booking
Yes, $ 75 per booking
Answers last updated by The Shores Resort & Spa
Romantic Resort
Resort with Swimming Pool
Children's Pool Outdoor Pool
Location of the pool: Outdoor pool
Answers last updated by The Shores Resort & Spa
Business Resort
Resort with Parking
EV charging stations
Accessible Resort
Resort with Gym
Resort for Yoga
4-Star Resort
Resort with Outdoor Pool
Resort with Children's Pool
Guest Reviews
Nestled in a quieter area of town, The Shores Resort & Spa offers a stunning location that guests consistently praise. Its proximity to the beach is a recurring highlight, providing easy and direct access to the shoreline and beautiful ocean views from many rooms. The resort's spot is also convenient, offering a tranquil escape from the more bustling parts of Daytona Beach while still being close enough to shops, restaurants and local attractions. The combination of a peaceful environment, beachside charm and accessibility to amenities makes this a favored destination for travelers seeking relaxation and convenience. The resort itself is noted for its beautiful facilities, friendly and helpful staff and well-maintained grounds. Overall, the location of The Shores Resort & Spa is lauded as excellent, perfect and absolutely beautiful, promising a phenomenal experience for guests.
Guests have mixed feelings about the breakfast experience at The Shores Resort & Spa. Many praised the breakfast, describing it as excellent, very nice and astounding. The breakfast buffet, which received commendations for good food and great service, offers a variety of options that often left visitors satisfied and full. However, some guests found the breakfast prices to be high, mentioning the $25 per person buffet as inadequate and not worth the expenditure. While some appreciated the availability of Starbucks as an alternative, others felt that the breakfast menu lacked variety, particularly for non-beef or pork eaters.
Guests also expressed dissatisfaction with the absence of a complimentary breakfast, a feature commonly found in other hotels. This lack of inclusion, coupled with the high cost of the breakfast options available, was a significant point of contention. Specific criticisms pointed to basic and overpriced menu items with some guests suggesting that better quality and quantity could be found at lower prices elsewhere. Long wait times to get breakfast also detracted from the overall experience.
In summary, while the quality of the breakfast at The Shores Resort & Spa is generally well-regarded, the cost and lack of inclusivity are notable drawbacks that have left some guests feeling the experience did not meet their expectations for the price paid.
The Shores Resort & Spa offers a mixed dining experience at its Azure restaurant. Guests frequently praise the food as great, delicious and excellent. Many have enjoyed their meals, citing the quality and taste positively. The restaurant is noted for its convenience and the portions are generally good. However, there are several areas where dining could be improved. The menu is described as limited, lacking variety and unique options and many guests feel it is out of date. Additionally, some diners experienced slow service with meals taking a considerable amount of time to arrive. Pricing is another point of contention, as some guests find it expensive relative to the quality and service. Other concerns include the restaurant closing early, noisy outdoor games and occasional rude staff. Still, for those who savor the positives, the combination of tasty meals and a beautiful setting makes dining at the Azure restaurant a generally enjoyable part of their stay.
The Shores Resort & Spa offers a mixed experience for its guests, particularly when it comes to the rooms. Many visitors praised the spacious and comfortable accommodations with several noting the beautiful ocean views and clean environment. The rooms, especially those with balconies or cabanas, were highlighted for their relaxing ambiance and decent size, fitting for the price paid. The cleanliness of the hotel rooms was frequently commended with the housekeeping staff maintaining a high standard in most cases. Plush beds and nice bedding added to the overall comfort and large bathrooms provided ample space for guests.
However, there were notable issues that occasionally detracted from the stay. Some rooms were described as outdated with old and worn furniture needing replacement and several guests mentioned problems with air conditioning, heating and water drainage in the bathrooms. The lack of microwaves in the rooms and slow elevators also seemed to be consistent points of contention. Complaints about cleanliness did arise with reports of dirty linens, handprints on glass doors and lingering smells of cigarettes and mold in some rooms. Additionally, thin walls and insufficient soundproofing led to noise disturbances for some guests.
Despite these drawbacks, the positive aspects like the stunning ocean views, spacious rooms and the resort's inviting atmosphere contributed to an overall enjoyable stay for many visitors. The resort's convenient beach access, lovely outdoor patio areas and excellent food and drink offerings further enhanced the experience. For those willing to overlook some of the dated elements and occasional maintenance issues, The Shores Resort & Spa can still offer a pleasant and relaxing getaway.
During a stay at The Shores Resort & Spa, guests have had varied experiences with the beds. Many guests found the beds to be very comfortable, highlighting attributes such as large and clean beds with firm mattresses that contributed to a good night’s sleep. Phrases like "super comfy" and "nice bed" were frequently mentioned and several reviews specifically noted the comfort of the King beds.
However, some reviews did reveal less favorable opinions. A number of guests commented that the beds were old with some mentioning issues like broken edges, uncomfortable mattress coils and small pillows. There were also remarks about the beds being too hard or too soft with some suggesting that the beds could use upgrading. Additionally, sofa beds received several negative comments with issues ranging from being uncomfortable to having dirt and even an unpleasant odor.
Overall, while the experience with the beds at The Shores Resort & Spa is mixed, the feedback leans slightly more towards comfort and cleanliness, particularly for those who slept on the main beds rather than the sofa beds.
Located by the beach, The Shores Resort & Spa offers an inviting ambiance with clean and comfortable rooms, welcoming guests with friendly and accommodating staff. Many visitors laud the property for its cleanliness, noting that both rooms and public areas are well-maintained. The hotel exudes a pristine, well-kept appearance that adds to its inviting atmosphere. Guests appreciate the refreshing cleanliness and the pleasant, hassle-free environment throughout the facility.
Despite the positive remarks, some areas of the hotel appear dated and in need of renovation, particularly the furniture and bathrooms. There have been occasional concerns about inconsistent housekeeping with reports of rooms and public areas not being cleaned to the expected standard. The pool and patio areas have also been cited for requiring better upkeep.
While cleanliness is generally noted as a strong point with rooms often described as clean and sunny, there are instances where deeper cleaning and maintenance are needed. Issues such as hair in bathtubs and mold on shower walls were occasionally reported. Despite these concerns, many guests still enjoyed their stay, emphasizing the clean and cozy rooms, comfortable beds and the beautiful views.
Overall, The Shores Resort & Spa maintains a clean environment with courteous service, though it would benefit from thoughtful updates and more consistent housekeeping to enhance the guest experience.
At The Shores Resort & Spa, the overwhelming sentiment from guests praises the staff's demeanor and service. Many reviewers highlighted the front desk staff as very nice and the valets as exceptionally good. The staff overall are frequently described as amazing, friendly and welcoming, which contributes significantly to a pleasant hotel atmosphere. Guests repeatedly noted that the staff, including valets and bellmen, were very helpful, accommodating and always pleasant. Specific kudos were given to maintenance personnel and bartenders for their courteous and attentive service. Even individual mention of employees like Dominic, Gio, Elijah and Rob were cited positively, enhancing the personal touch of the experience.
Although there were consistent mentions of the staff being professional and kind, there were isolated incidents of less favorable interactions, primarily concerning front desk service and individual rudeness. Some guests reported unfriendly behavior or issues with attentiveness from certain staff members. Additionally, there were mentions of understaffing affecting the service levels at times.
Nonetheless, the balance of reviews underscores a generally high standard of hospitality with staff members frequently going above and beyond to ensure a pleasant stay. This professional and friendly approach seems to be a hallmark of The Shores Resort & Spa, making it a welcoming destination overall.
The Shores Resort & Spa offers free Wi-Fi to its guests with several reviews mentioning strong and good connectivity, which suggests that when it works, it meets expectations. However, experiences with the Wi-Fi can be inconsistent. There were instances where the Wi-Fi was down for the entire first night of some guests' stays, leading to disappointment. Some reviews highlighted spotty and poor connectivity, while others appreciated the perfect performance and good speed of the Wi-Fi. Overall, while the Wi-Fi service has its positive aspects, it also seems to have reliability issues that need addressing.
The Shores Resort & Spa has received a variety of guest reviews about its spa services with many emphasizing the high quality and positive experiences encountered. Visitors often described their spa experience as fantastic, excellent and relaxing with special mentions of superb massage therapists who provided exceptional deep tissue massages and couples treatments. Several guests also highlighted the pleasant atmosphere and helpful, engaged staff that contributed to the overall spa experience.
However, there were some recurring issues noted by guests. The spa facilities were occasionally described as dated or dirty and there were several mentions of the spa being closed or reservations being difficult to secure. Some guests were surprised to learn they needed to book the spa in advance. Additionally, the spa's early closing time was a point of frustration for a few visitors.
In summary, while the spa at The Shores Resort & Spa generally received praise for its excellent services and relaxing treatments, there are some operational and maintenance aspects that could benefit from improvements.
The pool area at The Shores Resort & Spa is generally well-received by guests for its inviting and spacious setting. Numerous reviews highlight the large and clean pool area, which provides plenty of seating and towels for visitors. The heated pool is often described as a refreshing haven, making it an ideal spot to unwind. Families appreciate the tiny pool designated for kids, while the hot tub and Jacuzzi receive praise for their relaxation benefits.
Guests appreciate the luxurious feel of a recently upgraded pool and the excellent amenities offered. The beautiful beach view from the pool adds to the overall appeal and the private beach access is a highlighted feature. The outdoor pool deck is another plus, enhancing the ambiance and comfort for guests lounging by the pool.
However, there are a few areas for improvement. Some reviews mention the pool being too small and occasionally overcrowded. There have been complaints about the pool water being cold, despite claims of it being heated and some visitors report issues with cleanliness, such as murky water and a need for a more rigorous cleaning schedule. Limited availability of poolside seating and a shortage of fire pits have also been noted.
Despite these concerns, the overall sentiment is positive with many guests finding the pool area to be a beautiful and enjoyable aspect of their stay.
The Shores Resort & Spa offers exceptional access to the beach, allowing guests to enjoy a seamless experience right by the ocean. Its proximity to the beach is frequently highlighted as a significant advantage with direct beachfront access making it incredibly convenient for visitors. The beach itself receives high praise for its cleanliness and family-friendly atmosphere. It is described as very relaxing, rarely overcrowded and absolutely beautiful. Visitors find the beach warm and calm with amazing views of the ocean waves.
The facilities, including beach chairs available both by the pool and behind the hotel, enhance the beach experience. Guests also enjoy great amenities and the overall location, which complements the natural beauty of the surrounding area. The pool and Jacuzzi, alongside the beach, offer a perfect combination for a relaxing stay. The scenic views from the deck overlooking both the beach and the pool add to the charm, making The Shores Resort & Spa an ideal destination for those seeking a tranquil beachfront retreat.
The parking experience at The Shores Resort & Spa offers a mix of both convenience and cost. Guests frequently appreciated the "awesome" parking and described it as "very convenient" and "easily accessible." Valet service received high praise for its affordability and quality with references to a 24-hour valet option and a reasonable fee for additional requests. For those with special requirements, it was mentioned that the parking setup is particularly "great if you have a trailer."
Conversely, several reviews highlighted the high cost associated with parking. The price for self-parking is pegged at $25 per night, which some guests found steep, especially when combined with other resort fees. Additionally, the parking structure itself had some limitations, such as spaces being far away or concerns about the availability of handicap spots.
While the valet service stands out positively, the recurring theme of expensive fees and the inconvenience for self-parkers suggest a mixed overall assessment of the parking facilities at this resort.
The Shores Resort & Spa presents an EV-friendly environment with the availability of electric car charging stations, making it a convenient choice for electric vehicle owners. Several reviews have noted the presence of electric vehicle charging facilities, emphasizing the ease and benefit of having EV chargers accessible during their stay. Although there have been occasional mentions of the absence of EV charging stations, many guests appreciated the inclusion of these services, highlighting it as a positive feature of the resort. The consistent remarks about electric car charging options suggest a generally favorable experience for those traveling with electric vehicles.
The Shores Resort & Spa appears to be an exceptional destination for families, offering a wide range of activities that engage children and contribute to a memorable family trip. The resort maintains a family-friendly atmosphere where children are entertained by activities such as roasting s'mores every night at the fire and beach ball games. The environment is clean and suitable for families, although some areas like the lobby can be less appealing if teenagers are present.
The resort boasts a family pool, which, despite sometimes being busy, provides a great place for children to enjoy. Some guests have suggested the addition of a separate pool for children. The pool area, which includes poolside cabanas, is under renovation at times but remains a nice spot for families to relax. Evening activities, like movie nights and bonfires, add to the fun and children particularly enjoy roasting marshmallows.
The Shores Resort & Spa's family-oriented focus, complete with beautiful views and various amenities, makes it an ideal location for family vacations, though the parking cost is noted. Many families return frequently, indicating their positive experiences and children often leave looking forward to their next visit.
The Shores Resort & Spa is well-regarded by business travelers, who consistently note its suitability for professional needs. The resort offers nice workspaces and specific business rooms designed to accommodate various types of work. It is praised as a high-end destination ideal for office conferences and business meetings, earning recognition as a business conference resort. The facilities meet the demands of business visitors effectively, providing a productive environment. The resort also hosts many weddings and conferences, adding to its versatility as a business-friendly destination. Overall, it is a reliable choice for those traveling for business, seamlessly blending work and leisure.
The Shores Resort & Spa demonstrates commendable accessibility for guests with disabilities. Visitors appreciated the hotel's overall wheelchair-friendly environment and general accessibility. Multiple reviews highlight that the establishment is accessible-friendly and disabled-friendly, ensuring that the needs of guests with mobility challenges are well accommodated. However, some feedback mentioned that accessible rooms might pose a bit of difficulty in terms of access and that certain elements in the bathroom, like the sink and shower, seemed more suited for children. Despite these minor drawbacks, the hotel's effort in providing excellent accessibility and wheelchair access is recognized and valued by guests.
The children's pool at The Shores Resort & Spa stands out as a key feature for families with young ones. The shallow design ensures safety, providing peace of mind for parents while their children play. Many reviews highlight that kids truly enjoyed their time in the pool. The pool's setting and overall atmosphere seem tailored for young children, contributing to their fun and enjoyment. Additionally, the resort offers various activities and entertainment options catered to children, enhancing their stay. The thoughtful inclusion of amenities like child-friendly sinks and showers in the bathroom further indicate the resort's commitment to accommodating families with kids. Overall, The Shores Resort & Spa provides a delightful and secure environment for children, making it an appealing choice for family vacations.
The outdoor pool at The Shores Resort & Spa has generally received positive feedback from guests. Many reviewers highlighted the pleasant and well-maintained pool area, frequently commenting on its cleanliness and the appealing setup that includes fire pits and poolside towels. The pool area also offers scenic views overlooking the spa and beach, adding to the overall enjoyable experience. However, there were a few mentions of the pool being cold despite claims of heating and some guests noted that the hot tub could use a boost in temperature. A few reviews pointed out that the pool area could benefit from a refurbishment to address its dated appearance. Despite these minor issues, the outdoor pool remains a favored spot for relaxation at the resort.
The Shores Resort & Spa is celebrated for its luxurious ambiance, living up to the reputation of a high-end resort. Guests agree the hotel exudes an air of opulence, likening it to a 4 to 5 star establishment. The resort's well-maintained cleanliness and exquisite beachfront location contribute to the overall sense of luxury.
Visitors particularly praise the luxury beds and the breathtaking views from the luxury beachfront rooms. The verandahs, generously spacious and equipped with a table, two chairs, chaise loungers, an umbrella and an outdoor L-shaped sofa with a coffee table, enhance the guests' comfort and offer an inviting space to enjoy their mornings.
Despite a few indicating slight disappointment in their expectations of luxury, most reviews emphasize the luxurious setting and high-end environment that make the stay feel like an exceptional, five-star experience. The Shores Resort & Spa stands out when compared to other four or five-star hotels with guests highlighting its superior comfort and luxurious atmosphere.
The Shores Resort & Spa stands out as an excellent destination for couples seeking a romantic getaway. Guests highlight the resort's romantic atmosphere as the perfect backdrop for honeymoons and anniversaries. Notably, the ocean-view balconies offer a serene and picturesque setting ideal for a cozy, intimate experience.
With fire pits and opportunities for making smores, the beachfront property provides a lovely touch to the romantic ambiance. The comedian performances on the rooftop on Thursday evenings add a unique and entertaining element to the relaxing environment.
Many visitors express their desire to return, attesting to their delightful stays. A few even likened their experience to being in the Caribbean, which adds to the resort's allure. The presence of amenities such as the Kabana and the consistent praise for the environment underline the unforgettable experiences guests have had, making The Shores Resort & Spa a compelling choice for a romantic retreat.
The Shores Resort & Spa is well-regarded for being pet friendly and accommodating to dogs. Guests have noted that the resort welcomes pets and offers dog-friendly rooms, making it a good choice for those traveling with their furry companions. The property allows dogs and is considered a friendly dog hotel, ensuring that pets are welcomed in specific areas like the lobby. While some guests found the $75 per night pet fee to be somewhat high, the overall sentiment towards the dog amenities and services remains positive. Despite a few comments about general cleanliness, the resort maintains a favorable reputation as a convenient and hospitable option for those who wish to travel with their pets.
The Shores Resort & Spa offers an exceptional beachfront experience with its true oceanfront location. Guests frequently rave about the hotel's prime positioning right on the beach, making it an ideal choice for those seeking direct ocean access. The convenience of walking from the pool area to the beach enhances the overall appeal and many mention the stunning ocean views from their rooms, particularly those on higher floors. The resort's design allows for private beach access and features amenities like beach chairs that add to the comfort.
Spectacular and phenomenal views of the waves crashing just a few yards away create a serene and picturesque setting. The sight and sound of the waves, coupled with the resort's lush surroundings, contribute to a restful and memorable stay. Guests hint at small thoughtful touches like smores by the beach, which add a bit of fun and nostalgia to their experience.
Dining on the deck with views of both the pool and the beach allows guests to fully immerse themselves in the coastal ambiance while enjoying delicious food. Whether it’s the excellent beachfront location, the close proximity to the ocean or the lush waves of South Beach, The Shores Resort & Spa offers a perfect getaway for those yearning for a beautiful beachfront resort experience.
Location Show Map
Location
Breakfast
Guests also expressed dissatisfaction with the absence of a complimentary breakfast, a feature commonly found in other hotels. This lack of inclusion, coupled with the high cost of the breakfast options available, was a significant point of contention. Specific criticisms pointed to basic and overpriced menu items with some guests suggesting that better quality and quantity could be found at lower prices elsewhere. Long wait times to get breakfast also detracted from the overall experience.
In summary, while the quality of the breakfast at The Shores Resort & Spa is generally well-regarded, the cost and lack of inclusivity are notable drawbacks that have left some guests feeling the experience did not meet their expectations for the price paid.
Dinner
Rooms
However, there were notable issues that occasionally detracted from the stay. Some rooms were described as outdated with old and worn furniture needing replacement and several guests mentioned problems with air conditioning, heating and water drainage in the bathrooms. The lack of microwaves in the rooms and slow elevators also seemed to be consistent points of contention. Complaints about cleanliness did arise with reports of dirty linens, handprints on glass doors and lingering smells of cigarettes and mold in some rooms. Additionally, thin walls and insufficient soundproofing led to noise disturbances for some guests.
Despite these drawbacks, the positive aspects like the stunning ocean views, spacious rooms and the resort's inviting atmosphere contributed to an overall enjoyable stay for many visitors. The resort's convenient beach access, lovely outdoor patio areas and excellent food and drink offerings further enhanced the experience. For those willing to overlook some of the dated elements and occasional maintenance issues, The Shores Resort & Spa can still offer a pleasant and relaxing getaway.
Beds
However, some reviews did reveal less favorable opinions. A number of guests commented that the beds were old with some mentioning issues like broken edges, uncomfortable mattress coils and small pillows. There were also remarks about the beds being too hard or too soft with some suggesting that the beds could use upgrading. Additionally, sofa beds received several negative comments with issues ranging from being uncomfortable to having dirt and even an unpleasant odor.
Overall, while the experience with the beds at The Shores Resort & Spa is mixed, the feedback leans slightly more towards comfort and cleanliness, particularly for those who slept on the main beds rather than the sofa beds.
Cleanliness
Despite the positive remarks, some areas of the hotel appear dated and in need of renovation, particularly the furniture and bathrooms. There have been occasional concerns about inconsistent housekeeping with reports of rooms and public areas not being cleaned to the expected standard. The pool and patio areas have also been cited for requiring better upkeep.
While cleanliness is generally noted as a strong point with rooms often described as clean and sunny, there are instances where deeper cleaning and maintenance are needed. Issues such as hair in bathtubs and mold on shower walls were occasionally reported. Despite these concerns, many guests still enjoyed their stay, emphasizing the clean and cozy rooms, comfortable beds and the beautiful views.
Overall, The Shores Resort & Spa maintains a clean environment with courteous service, though it would benefit from thoughtful updates and more consistent housekeeping to enhance the guest experience.
Staff
Although there were consistent mentions of the staff being professional and kind, there were isolated incidents of less favorable interactions, primarily concerning front desk service and individual rudeness. Some guests reported unfriendly behavior or issues with attentiveness from certain staff members. Additionally, there were mentions of understaffing affecting the service levels at times.
Nonetheless, the balance of reviews underscores a generally high standard of hospitality with staff members frequently going above and beyond to ensure a pleasant stay. This professional and friendly approach seems to be a hallmark of The Shores Resort & Spa, making it a welcoming destination overall.
Wi-Fi
Spa
However, there were some recurring issues noted by guests. The spa facilities were occasionally described as dated or dirty and there were several mentions of the spa being closed or reservations being difficult to secure. Some guests were surprised to learn they needed to book the spa in advance. Additionally, the spa's early closing time was a point of frustration for a few visitors.
In summary, while the spa at The Shores Resort & Spa generally received praise for its excellent services and relaxing treatments, there are some operational and maintenance aspects that could benefit from improvements.
Pool
Guests appreciate the luxurious feel of a recently upgraded pool and the excellent amenities offered. The beautiful beach view from the pool adds to the overall appeal and the private beach access is a highlighted feature. The outdoor pool deck is another plus, enhancing the ambiance and comfort for guests lounging by the pool.
However, there are a few areas for improvement. Some reviews mention the pool being too small and occasionally overcrowded. There have been complaints about the pool water being cold, despite claims of it being heated and some visitors report issues with cleanliness, such as murky water and a need for a more rigorous cleaning schedule. Limited availability of poolside seating and a shortage of fire pits have also been noted.
Despite these concerns, the overall sentiment is positive with many guests finding the pool area to be a beautiful and enjoyable aspect of their stay.
Beach
The facilities, including beach chairs available both by the pool and behind the hotel, enhance the beach experience. Guests also enjoy great amenities and the overall location, which complements the natural beauty of the surrounding area. The pool and Jacuzzi, alongside the beach, offer a perfect combination for a relaxing stay. The scenic views from the deck overlooking both the beach and the pool add to the charm, making The Shores Resort & Spa an ideal destination for those seeking a tranquil beachfront retreat.
Parking
Conversely, several reviews highlighted the high cost associated with parking. The price for self-parking is pegged at $25 per night, which some guests found steep, especially when combined with other resort fees. Additionally, the parking structure itself had some limitations, such as spaces being far away or concerns about the availability of handicap spots.
While the valet service stands out positively, the recurring theme of expensive fees and the inconvenience for self-parkers suggest a mixed overall assessment of the parking facilities at this resort.
EV charging stations
Family
The resort boasts a family pool, which, despite sometimes being busy, provides a great place for children to enjoy. Some guests have suggested the addition of a separate pool for children. The pool area, which includes poolside cabanas, is under renovation at times but remains a nice spot for families to relax. Evening activities, like movie nights and bonfires, add to the fun and children particularly enjoy roasting marshmallows.
The Shores Resort & Spa's family-oriented focus, complete with beautiful views and various amenities, makes it an ideal location for family vacations, though the parking cost is noted. Many families return frequently, indicating their positive experiences and children often leave looking forward to their next visit.
Business
Accessible
Children's Pool
Outdoor Pool
Luxury
Visitors particularly praise the luxury beds and the breathtaking views from the luxury beachfront rooms. The verandahs, generously spacious and equipped with a table, two chairs, chaise loungers, an umbrella and an outdoor L-shaped sofa with a coffee table, enhance the guests' comfort and offer an inviting space to enjoy their mornings.
Despite a few indicating slight disappointment in their expectations of luxury, most reviews emphasize the luxurious setting and high-end environment that make the stay feel like an exceptional, five-star experience. The Shores Resort & Spa stands out when compared to other four or five-star hotels with guests highlighting its superior comfort and luxurious atmosphere.
Romantic
With fire pits and opportunities for making smores, the beachfront property provides a lovely touch to the romantic ambiance. The comedian performances on the rooftop on Thursday evenings add a unique and entertaining element to the relaxing environment.
Many visitors express their desire to return, attesting to their delightful stays. A few even likened their experience to being in the Caribbean, which adds to the resort's allure. The presence of amenities such as the Kabana and the consistent praise for the environment underline the unforgettable experiences guests have had, making The Shores Resort & Spa a compelling choice for a romantic retreat.
Dog Friendly
Beachfront
Spectacular and phenomenal views of the waves crashing just a few yards away create a serene and picturesque setting. The sight and sound of the waves, coupled with the resort's lush surroundings, contribute to a restful and memorable stay. Guests hint at small thoughtful touches like smores by the beach, which add a bit of fun and nostalgia to their experience.
Dining on the deck with views of both the pool and the beach allows guests to fully immerse themselves in the coastal ambiance while enjoying delicious food. Whether it’s the excellent beachfront location, the close proximity to the ocean or the lush waves of South Beach, The Shores Resort & Spa offers a perfect getaway for those yearning for a beautiful beachfront resort experience.
Yes, The Shores Resort & Spa has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at The Shores Resort & Spa.
Yes, The Shores Resort & Spa welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at The Shores Resort & Spa.
Yes, The Shores Resort & Spa has a gym.
Location Show Map
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