InfoSummary of reviewsAquila Private Game Reserve & Spa boasts an idyllic and accessible location close to Cape Town, making it a convenient escape into nature. Visitors frequently commend the stunning views of surrounding mountains, well-maintained gardens and comprehensive facilities, including a large pool and specialized safari drivers. The serene environment is perfect for wildlife viewing and family-friendly getaways, offering a high-quality game reserve experience without venturing far from urban amenities.
The breakfast buffet receives favorable reviews for its variety and quality with many enjoying the diverse options, from hot items to British-style selections. Guest experiences are further enriched by the chance to watch wildlife while dining. Although some logistical issues such as long coffee lines and occasional stocking problems are noted, the breakfast generally enhances the stay.
Dinner at the reserve is met with mixed opinions with guests appreciating the wide variety and local dishes on offer. While many find the meals delicious and plentiful, some note inconsistencies in quality, comparing the buffet to a cafeteria. Unique experiences like dining under the stars receive positive feedback, but there is room for improvement in food replenishment and menu variety over extended stays.
Guest reviews of the rooms are largely positive, highlighting spacious, comfortable accommodations with rustic safari-style decor and impressive views. Higher-end rooms, especially luxury lodges, receive particular praise for their cleanliness and amenities such as outdoor showers and fireplaces. However, some areas need refurbishment and improved maintenance to address issues like outdated furniture and minor cleanliness concerns.
The cleanliness of the facilities varies with some guests praising the well-maintained grounds and clean rooms, while others point out maintenance issues like dirty bathrooms and insufficient outdoor cleanliness. Enhanced management and attention to cleaning standards are recommended to ensure consistent satisfaction.
Staff at Aquila Private Game Reserve & Spa are generally celebrated for their friendliness, helpfulness and expertise, especially the knowledgeable safari guides who contribute significantly to enjoyable game drives. While most staff members receive commendations, some inconsistencies in reception and dining area service are noted, though the overall sentiment remains positive.
WiFi service at the reserve tends to be unreliable with many guests experiencing poor connectivity, especially in rooms. Although some areas offer stable internet access, upgrades to the WiFi infrastructure would greatly enhance the guest experience.
The spa facilities are a highlight for many visitors, offering a stylish and peaceful environment with professional treatments and a relaxing heated pool. Despite minor concerns regarding cleanliness, the spa significantly enhances the overall stay.
The pool area is well-received with its beautiful surroundings making for a delightful retreat. The resort features an outdoor and a heated indoor pool with the infinity pool and swim-up bar receiving special mentions. While some cleanliness issues and overcrowding at peak times are noted, the overall experience remains positive.
Ample parking, including free spaces and the assistance of dedicated staff members, adds to the convenience and positive experiences of guests.
Overall, Aquila Private Game Reserve & Spa offers a memorable safari adventure with beautiful scenery, well-kept facilities and friendly service, though there are areas for improvement to ensure a consistently high-quality experience for all visitors. Show more
