KOPSTER Hotel Lyon Groupama Stadium
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Summary of reviewsKOPSTER Hotel Lyon Groupama Stadium enjoys a highly praised location, especially for sports and music enthusiasts, being right next to Groupama Stadium and LDLC Arena. Its proximity to public transportation, major highways and ample parking makes it convenient for both short stays and longer travels, despite being some distance from Lyon's city center.
Breakfast at the hotel garners mixed reviews with many guests appreciating its hearty, varied and delicious offerings, including scrambled eggs, sausages, bacon, cheeses and pastries. The ambiance and late breakfast bar are well-regarded, although some guests find the choices limited and the price high.
The dinner service generally receives positive feedback with guests appreciating the good quality meals, efficient service and friendly staff. However, some find the restaurant expensive and mention occasional issues with the food quality and service during busy times.
Rooms are often commended for their spaciousness, modern decor and comfort, featuring large showers and Nespresso coffee machines. Cleanliness is generally good, but some maintenance issues like stained carpets and broken shower doors are noted. Families benefit from connecting rooms and soundproofing ensures a quiet stay.
Cleanliness generally meets expectations with guests appreciating the very clean rooms and overall tidy environment. However, recurring concerns include stained carpets and occasional hygiene issues in rooms and bathrooms.
The staff at KOPSTER Hotel Lyon Groupama Stadium are consistently praised for their courteous and friendly service. Guests often highlight the management's exceptional welcome and professional service, appreciating the attentiveness and helpfulness across various departments.
WiFi at the hotel receives mixed reviews. While many find it reliable and efficient, some experience slow speeds and restricted services. Positive comments highlight its general availability and functionality.
The gym, though appreciated for its presence and adequate equipment, is described as small with some equipment needing improvement. Despite these issues, the gym's amenities and nearby alternatives are valued by guests.
Parking at the hotel receives praise for its convenience and security, though the high cost and limited availability during peak times are common complaints. The EV charging facilities are a positive addition, but some guests find the fees high and availability inconsistent.
The hotel is very family-friendly, offering spacious rooms, a good game room and a kids club. The proximity to event venues and thoughtful amenities for children further enhance the family stay experience.
Overall, KOPSTER Hotel Lyon Groupama Stadium offers a comfortable, convenient stay with highly praised location, friendly staff and modern amenities, although some areas like dining, cleanliness and parking costs could benefit from improvements.
Categories
Breakfast at the hotel garners mixed reviews with many guests appreciating its hearty, varied and delicious offerings, including scrambled eggs, sausages, bacon, cheeses and pastries. The ambiance and late breakfast bar are well-regarded, although some guests find the choices limited and the price high.
The dinner service generally receives positive feedback with guests appreciating the good quality meals, efficient service and friendly staff. However, some find the restaurant expensive and mention occasional issues with the food quality and service during busy times.
Rooms are often commended for their spaciousness, modern decor and comfort, featuring large showers and Nespresso coffee machines. Cleanliness is generally good, but some maintenance issues like stained carpets and broken shower doors are noted. Families benefit from connecting rooms and soundproofing ensures a quiet stay.
Cleanliness generally meets expectations with guests appreciating the very clean rooms and overall tidy environment. However, recurring concerns include stained carpets and occasional hygiene issues in rooms and bathrooms.
The staff at KOPSTER Hotel Lyon Groupama Stadium are consistently praised for their courteous and friendly service. Guests often highlight the management's exceptional welcome and professional service, appreciating the attentiveness and helpfulness across various departments.
WiFi at the hotel receives mixed reviews. While many find it reliable and efficient, some experience slow speeds and restricted services. Positive comments highlight its general availability and functionality.
The gym, though appreciated for its presence and adequate equipment, is described as small with some equipment needing improvement. Despite these issues, the gym's amenities and nearby alternatives are valued by guests.
Parking at the hotel receives praise for its convenience and security, though the high cost and limited availability during peak times are common complaints. The EV charging facilities are a positive addition, but some guests find the fees high and availability inconsistent.
The hotel is very family-friendly, offering spacious rooms, a good game room and a kids club. The proximity to event venues and thoughtful amenities for children further enhance the family stay experience.
Overall, KOPSTER Hotel Lyon Groupama Stadium offers a comfortable, convenient stay with highly praised location, friendly staff and modern amenities, although some areas like dining, cleanliness and parking costs could benefit from improvements.
Hotel with EV Charging Stations
Luxury Hotel
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
The KOPSTER Hotel Lyon Groupama Stadium boasts an enviable location, particularly for sports and music enthusiasts. Strategically situated right next to the Groupama Stadium and the LDLC Arena, it serves as a prime spot for attending concerts, matches and other events. The hotel's proximity to public transportation, including a tram that offers direct access to downtown Lyon, makes it a convenient choice for travelers. Additionally, it is near major highways, making it an ideal pit stop for those heading to the Alps or continuing their southward journey in Europe. Guests frequently mention the ease of access and available parking, reinforcing the hotel's suitability for both short stays and event-based visits. Although it is somewhat removed from Lyon's city center, the excellent links to highways and public transport mitigate this distance. Overall, the KOPSTER Hotel's location is repeatedly praised for its convenience, whether for event attendance, commuting or serving as an overnight stay during longer travels.
The breakfast at the KOPSTER Hotel Lyon Groupama Stadium receives a mix of praise and critique from guests. Many highlight the quality, generosity and variety of the offerings, describing it as hearty, varied, delicious and including delightful items like scrambled eggs, sausages, bacon, cheeses and pastries. Some reviews specifically mention the good quality of the bread and the abundance of choices suitable for all tastes. Commendations also extend to the late breakfast bar and the pleasant breakfast room ambiance.
However, several guests feel that the breakfast could benefit from improvement, often citing the limited choices relative to the price, which at €16 per person, some consider slightly expensive. In particular, some guests desire a wider selection of bread, fruits and pastries and find options for dietary restrictions limited. Issues like the breakfast area becoming crowded and the occasional cold scrambled eggs are also brought up.
Overall, while many guests find the breakfast experience at the hotel satisfying and up to par, there are consistent calls for better organization, more variety and higher value considering the price point.
The dinner experience at KOPSTER Hotel Lyon Groupama Stadium generally receives a mix of feedback but leans towards positive remarks. Guests frequently commend the restaurant for offering good quality meals and efficient service. Many highlight the delicious food, especially noting the tasty and affordable options available. The atmosphere at the bar and restaurant is appreciated with the staff often praised for their friendliness, although some guests mention that the restaurant can get busy and chaotic at times.
However, there are several areas that guests feel need improvement. The restaurant is considered expensive by some with comments about the high price not matching the quality of the dishes. Specific criticisms include the saltiness of some dishes, the lack of originality and the meat being tough. Issues such as the restaurant not staying open late enough and poor communication regarding snack availability during events have also been pointed out. Additionally, the need for a more streamlined reservation system on match nights is noted.
On the upside, the convenience of having an on-site restaurant is valued and many guests enjoyed their dinners at the hotel. Despite some negative experiences, the positives regarding meal quality and service for most diners reflect a satisfactory dining experience at the hotel.
At the KOPSTER Hotel Lyon Groupama Stadium, guests frequently praise the rooms for their spaciousness and modern decor. Many reviews highlight the comfortable bedding and well-appointed bathrooms, which often feature large showers and useful amenities like Nespresso coffee machines. The rooms are considered clean and quiet, providing a relaxing environment with effective soundproofing.
However, some guests have noted maintenance issues such as stained carpets, broken shower doors and limited room servicing. Despite these drawbacks, the unique and stylish room decoration often leaves a good impression. Families benefit from the availability of connecting and family rooms and the proximity to Groupama Stadium is a significant plus for sports fans.
While the quality of the rooms generally meets expectations, some visitors find the room prices a bit high and note the lack of storage space and refrigerators. Overall, KOPSTER Hotel offers an attractive stay with its modern amenities and thoughtful decor, though improvements in room upkeep and amenities could enhance the guest experience.
KOPSTER Hotel Lyon Groupama Stadium offers an impressive range of beds that have garnered a notably positive reception from guests. With most reviews praising the comfortable and high-quality bedding, it seems the hotel takes care to ensure a restful night's sleep. Guests have frequently highlighted the very comfortable and spacious beds, noting that the bedding is both clean and of superior quality. Many found the mattresses top-notch and the pillows varied enough to suit different preferences, including both feather and synthetic options.
However, while the majority of feedback is positive, there are some areas for improvement. A few guests experienced creaky sofa beds and noted that some beds were saggy or too firm. There were also occasional mentions of bed covers that didn't fully cover the bed and instances of two single beds being pushed together instead of a unified double bed, which could separate during the night.
Despite these minor setbacks, the overall impression is that of a hotel that prioritizes comfort and cleanliness in its bedding offerings. Whether equipped with large and spacious beds or well-maintained and top-quality bedding, KOPSTER Hotel ensures guests are well-rested, making this a noteworthy choice for travelers seeking comfort in Lyon.
The KOPSTER Hotel Lyon Groupama Stadium receives varying reviews regarding cleanliness. On the positive side, guests frequently commend the hotel for its very clean and comfortable rooms with many describing the overall environment as spotless and the hotel as very well managed and beautifully decorated. Numerous reviews mention the cleanliness and pleasant decor of both the rooms and the reception area. Additionally, the professional cleaning staff and efficient cleaners contribute positively to the guest experience.
However, issues with cleanliness were also highlighted. Recurring complaints include dirty carpets with numerous stains, poorly cleaned rooms between stays and specific hygiene concerns such as marks, hair on bedding and black grout in the showers. Some guests reported unpleasant smells, including sewer backups and musty odors from shower drains. The terrace and common areas also suffered from neglect at times and some noted that rooms were not cleaned daily unless requested.
Despite these mixed reviews, the hotel's cleanliness generally meets the expectations of many guests, particularly when it comes to room hygiene and overall tidiness. Yet, there is a significant room for improvement to address consistent issues such as faded carpets, infrequent room cleaning and specific problem areas like bathrooms and terraces.
The reviews for the 'KOPSTER Hotel Lyon Groupama Stadium' consistently highlight the courteous and friendly nature of the staff. Guests frequently commend the management for an exceptional welcome and professional service. Many reviewers specifically mention Clémence, who stands out for her kindness. The overall impression of the staff is one of smiling, attentive and helpful individuals, who are consistently described as friendly and accommodating across various departments, including reception, bar and restaurant services.
However, some guests note issues with professionalism and friendliness with instances of inconsistency in service quality and language barriers among receptionists. There were also mentions of inadequately staffed breakfast services and non-compliance with mask-wearing regulations. Despite these occasional lapses, the general consensus remains highly positive with many appreciating the warm and efficient welcome, highlighting the dedication and responsiveness of the hotel’s team. The inclusion of gestures like gifts for children and a well-handled check-in process add to the overall favorable impression of the staff's efficiency and hospitality.
When it comes to the WiFi at KOPSTER Hotel Lyon Groupama Stadium, guests have had mixed experiences. On the positive side, several reviews highlight that the WiFi is reliable, efficient and offers a good connection. Guests have mentioned that the WiFi worked well for their needs and was available throughout the hotel. However, some noted that the speed was slow or only partially usable with certain services experiencing restrictions. It's also worth mentioning that the hotel area lacks mobile data reception and outdoor internet access can be problematic. While some guests appreciated the free WiFi, others found no specific information regarding whether the service is complimentary or paid. Overall, the experience with the hotel’s WiFi appears to vary among guests, but the majority found it to be satisfactory for general use.
The gym at KOPSTER Hotel Lyon Groupama Stadium receives mixed feedback from guests. Many reviews highlight the presence of a gym, noting it as a positive feature of the hotel. Descriptions of the gym include phrases like nice fitness center, superb gym and gym in excellent condition, indicating that many guests find it satisfactory. Some guests appreciate that the gym is good and has enough equipment for a decent workout, despite it being small.
However, there are mentions that the fitness room is very small and some equipment needs improvement or was out of order during their stay. A few reviewers suggest that the gym needs more machines and point out instances when the gym was closed for renovation. Despite these drawbacks, the friendly and helpful staff, along with the availability of a nearby gym, seem to mitigate some concerns for those looking to stay active during their stay.
KOPSTER Hotel Lyon Groupama Stadium offers guests a mixed experience when it comes to parking. Many reviews highlight the convenience and security of the parking facilities, mentioning an easy access and safe environment for vehicles with the added benefit of direct access to the rooms via an elevator.
However, several reviews indicate concerns regarding the cost. Often described as expensive, parking fees can reach up to 30 euros per night, especially on event days. Some reviews note that there is a 10 euros per day fee, which is considered reasonable by comparison, yet still adds up. Additionally, the parking lot appears to be limited in terms of space, making it difficult to find a spot, particularly during peak times or events. Some visitors mentioned that the parking spaces are tight and not well-marked, while others had to deal with full parking lots or wait until late hours to park their cars.
While the hotel ensures secure and guarded parking, the costs and limited availability can be a deterrent for some guests. Overall, despite the convenience and safety, the high parking fees and spatial constraints are recurring themes in guest reviews.
KOPSTER Hotel Lyon Groupama Stadium offers an overall positive experience with its charging amenities for electric vehicles. Guests highlight the availability of charging stations for cars, an important feature for those driving electric vehicles. However, there is a noted gap in the hotel's online information, as the availability of EV charging is not mentioned on the website. While most visitors appreciate the convenience, some express dissatisfaction with the associated cost, describing the fee for using the electric car charging stations as high. Additionally, it's mentioned that one guest could not find a charging station for their electric car, indicating potential inconsistencies. Despite these mixed reviews about the charging fee, the hotel's EV charging facilities remain a valuable service for guests with electric vehicles.
KOPSTER Hotel Lyon Groupama Stadium is notably family-friendly, offering various amenities and services suited for a comfortable stay with children. Families appreciate the good game room and kids club, which provide ample entertainment for the little ones. Many reviewers highlight the spaciousness and functionality of the family rooms, some of which include connecting doors, pull-out couches and thoughtful touches like wallpaper with animals that charm the children.
The hotel's proximity to the concert hall, being just a five-minute walk away, is another plus for families attending events. Guests mention family-oriented staff and thoughtful surprises for children, contributing to an overall pleasant experience.
Although some reviews note inconsistencies in room sizes and a lack of certain amenities like soap or towel dryers, the general consensus is positive. The hotel is appreciated for its ability to cater to family needs, even though it may require booking multiple rooms to accommodate larger families.
The inclusion of a playground opposite the hotel and various family-friendly facilities offer additional convenience and entertainment. KOPSTER Hotel Lyon stands as a suitable option for families looking for a functional and pleasant stay, especially for a weekend filled with activities.
KOPSTER Hotel Lyon Groupama Stadium has garnered a mixed reception regarding its advertised four-star rating. While it does hold a four-star classification, many guests have remarked that it falls short of the expected standards. The quality and quantity of amenities provided seem more in line with a three-star establishment. Guests have highlighted amenities that do not meet the luxury benchmarks typical of a four-star hotel, such as disappointing breakfast standards and furnishings. Specific comments note that the experience lacks the premium feel and luxury one would anticipate with some amenities being described as poor for a four-star facility.
Additional points of contention include practical inconveniences like the availability of only one high chair for a baby during breakfast and accommodation arrangements where a double bed is merely two single beds pushed together. These noted shortcomings suggest that KOPSTER Hotel might be better classified and compared as a three-star hotel rather than a four-star property. Despite these critiques, there is an acknowledgment that the hotel satisfies basic expectations, making it a decent choice for those not strictly seeking four-star standards.
The 'KOPSTER Hotel Lyon Groupama Stadium' has garnered positive remarks regarding its accessibility for guests with disabilities. The hotel is described as very accessible for sports-related events and offers easy access via the highway and tram. Guests appreciate its proximity to restaurants and shops, making it convenient for those exploring the area. The rooms are noted to be nice and accessible and the parking gestures for disabled guests are well-regarded. Overall, the hotel's features contribute to a comfortable and accessible stay, though there was a mention of it not being easily accessible.
Nestled near the Groupama Stadium, KOPSTER Hotel Lyon presents a harmonious blend of luxury and comfort, catering to those with a taste for the finer things in life. Guests consistently note the hotel’s high-end feel, achieved through its modern, sumptuous decor with splendid finishes that elevate the overall experience. The rooms exude a stylish elegance, underscored by the hotel's impeccable cleanliness and inviting atmosphere, ensuring a tranquil and lovely stay.
The hotel's bar stands out with a top-notch selection and modern seating areas, making it a focal point for relaxation and socializing. Despite some mentions of not fully meeting the 4-star expectations, the majority of guests appreciate the luxurious setting, accented by classy and family-oriented touches. Adorable little gestures by the staff make guests feel like royalty, enhancing the welcoming ambiance.
KOPSTER Hotel Lyon is praised for its unbeatable value for money, offering a unique blend of decor, comfort, design and high-end looks without compromising service quality. Whether it’s the luxurious decoration or the thoughtful amenities, the hotel promises a refined stay marked by stylish sophistication and a warm, inviting atmosphere.
The KOPSTER Hotel Lyon Groupama Stadium stands out for its dog-friendly facilities and welcoming attitude towards pets. Dogs can sleep peacefully in the rooms and the hotel caters to other pets, including cats with a small supplementary fee of 10€. This pet-friendly hotel ensures that even assistance dogs are accommodated. Guests have positively noted the warm reception their pets receive, describing it as akin to royal treatment. While the pet fee might be seen as slightly high by some, the overall experience for pet owners is highly favorable. Pets are not only allowed but enjoy a level of care that enhances the comfort of their stay.
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Location
Breakfast
However, several guests feel that the breakfast could benefit from improvement, often citing the limited choices relative to the price, which at €16 per person, some consider slightly expensive. In particular, some guests desire a wider selection of bread, fruits and pastries and find options for dietary restrictions limited. Issues like the breakfast area becoming crowded and the occasional cold scrambled eggs are also brought up.
Overall, while many guests find the breakfast experience at the hotel satisfying and up to par, there are consistent calls for better organization, more variety and higher value considering the price point.
Dinner
However, there are several areas that guests feel need improvement. The restaurant is considered expensive by some with comments about the high price not matching the quality of the dishes. Specific criticisms include the saltiness of some dishes, the lack of originality and the meat being tough. Issues such as the restaurant not staying open late enough and poor communication regarding snack availability during events have also been pointed out. Additionally, the need for a more streamlined reservation system on match nights is noted.
On the upside, the convenience of having an on-site restaurant is valued and many guests enjoyed their dinners at the hotel. Despite some negative experiences, the positives regarding meal quality and service for most diners reflect a satisfactory dining experience at the hotel.
Rooms
However, some guests have noted maintenance issues such as stained carpets, broken shower doors and limited room servicing. Despite these drawbacks, the unique and stylish room decoration often leaves a good impression. Families benefit from the availability of connecting and family rooms and the proximity to Groupama Stadium is a significant plus for sports fans.
While the quality of the rooms generally meets expectations, some visitors find the room prices a bit high and note the lack of storage space and refrigerators. Overall, KOPSTER Hotel offers an attractive stay with its modern amenities and thoughtful decor, though improvements in room upkeep and amenities could enhance the guest experience.
Beds
However, while the majority of feedback is positive, there are some areas for improvement. A few guests experienced creaky sofa beds and noted that some beds were saggy or too firm. There were also occasional mentions of bed covers that didn't fully cover the bed and instances of two single beds being pushed together instead of a unified double bed, which could separate during the night.
Despite these minor setbacks, the overall impression is that of a hotel that prioritizes comfort and cleanliness in its bedding offerings. Whether equipped with large and spacious beds or well-maintained and top-quality bedding, KOPSTER Hotel ensures guests are well-rested, making this a noteworthy choice for travelers seeking comfort in Lyon.
Cleanliness
However, issues with cleanliness were also highlighted. Recurring complaints include dirty carpets with numerous stains, poorly cleaned rooms between stays and specific hygiene concerns such as marks, hair on bedding and black grout in the showers. Some guests reported unpleasant smells, including sewer backups and musty odors from shower drains. The terrace and common areas also suffered from neglect at times and some noted that rooms were not cleaned daily unless requested.
Despite these mixed reviews, the hotel's cleanliness generally meets the expectations of many guests, particularly when it comes to room hygiene and overall tidiness. Yet, there is a significant room for improvement to address consistent issues such as faded carpets, infrequent room cleaning and specific problem areas like bathrooms and terraces.
Staff
However, some guests note issues with professionalism and friendliness with instances of inconsistency in service quality and language barriers among receptionists. There were also mentions of inadequately staffed breakfast services and non-compliance with mask-wearing regulations. Despite these occasional lapses, the general consensus remains highly positive with many appreciating the warm and efficient welcome, highlighting the dedication and responsiveness of the hotel’s team. The inclusion of gestures like gifts for children and a well-handled check-in process add to the overall favorable impression of the staff's efficiency and hospitality.
Wi-Fi
Gym
However, there are mentions that the fitness room is very small and some equipment needs improvement or was out of order during their stay. A few reviewers suggest that the gym needs more machines and point out instances when the gym was closed for renovation. Despite these drawbacks, the friendly and helpful staff, along with the availability of a nearby gym, seem to mitigate some concerns for those looking to stay active during their stay.
Parking
However, several reviews indicate concerns regarding the cost. Often described as expensive, parking fees can reach up to 30 euros per night, especially on event days. Some reviews note that there is a 10 euros per day fee, which is considered reasonable by comparison, yet still adds up. Additionally, the parking lot appears to be limited in terms of space, making it difficult to find a spot, particularly during peak times or events. Some visitors mentioned that the parking spaces are tight and not well-marked, while others had to deal with full parking lots or wait until late hours to park their cars.
While the hotel ensures secure and guarded parking, the costs and limited availability can be a deterrent for some guests. Overall, despite the convenience and safety, the high parking fees and spatial constraints are recurring themes in guest reviews.
EV charging stations
Family
The hotel's proximity to the concert hall, being just a five-minute walk away, is another plus for families attending events. Guests mention family-oriented staff and thoughtful surprises for children, contributing to an overall pleasant experience.
Although some reviews note inconsistencies in room sizes and a lack of certain amenities like soap or towel dryers, the general consensus is positive. The hotel is appreciated for its ability to cater to family needs, even though it may require booking multiple rooms to accommodate larger families.
The inclusion of a playground opposite the hotel and various family-friendly facilities offer additional convenience and entertainment. KOPSTER Hotel Lyon stands as a suitable option for families looking for a functional and pleasant stay, especially for a weekend filled with activities.
4 Star
Additional points of contention include practical inconveniences like the availability of only one high chair for a baby during breakfast and accommodation arrangements where a double bed is merely two single beds pushed together. These noted shortcomings suggest that KOPSTER Hotel might be better classified and compared as a three-star hotel rather than a four-star property. Despite these critiques, there is an acknowledgment that the hotel satisfies basic expectations, making it a decent choice for those not strictly seeking four-star standards.
Accessible
Luxury
The hotel's bar stands out with a top-notch selection and modern seating areas, making it a focal point for relaxation and socializing. Despite some mentions of not fully meeting the 4-star expectations, the majority of guests appreciate the luxurious setting, accented by classy and family-oriented touches. Adorable little gestures by the staff make guests feel like royalty, enhancing the welcoming ambiance.
KOPSTER Hotel Lyon is praised for its unbeatable value for money, offering a unique blend of decor, comfort, design and high-end looks without compromising service quality. Whether it’s the luxurious decoration or the thoughtful amenities, the hotel promises a refined stay marked by stylish sophistication and a warm, inviting atmosphere.
Dog Friendly
No, KOPSTER Hotel Lyon Groupama Stadium doesn't have any pool.
No, a spa isn't available at KOPSTER Hotel Lyon Groupama Stadium.
Yes, KOPSTER Hotel Lyon Groupama Stadium welcomes dogs.
Yes, parking facilities are available at KOPSTER Hotel Lyon Groupama Stadium.
Yes, KOPSTER Hotel Lyon Groupama Stadium has a gym.
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