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Summary of reviewsHyatt Place Delray Beach is widely praised for its prime location in the heart of Delray Beach, providing easy access to Atlantic Avenue and a vibrant selection of shops, restaurants and bars. Guests find it convenient for exploring the lively yet peaceful downtown area, adding to its appeal as a choice destination for travelers.
The breakfast experience is mostly positive with guests appreciating the clean and well-stocked buffet, a variety of morning meal items and excellent coffee. While there are mentions of limitations in variety and some repetitive menu options, the complimentary breakfast is generally seen as a valuable and convenient feature.
The hotel's dinner options include a popular on-site bar offering flexible dining hours and a well-regarded restaurant on the 6th floor. Although some guests find the bar food expensive and lacking in variety, the abundance of nearby dining establishments provides excellent alternatives, ensuring guests have ample choices for their meals.
Rooms at Hyatt Place Delray Beach are commended for being comfortable, spacious and clean with modern and ergonomic designs. Despite some reports of wear and tear and occasional cleanliness issues, the overall sentiment remains positive. The hotel maintains a welcoming atmosphere suitable for both families and individual travelers.
Cleanliness throughout the hotel generally receives positive remarks, though there are some inconsistencies noted in housekeeping. While many guests find the rooms and facilities clean and inviting, areas needing improvement include better dusting and addressing occasional odors and stains.
The staff at Hyatt Place Delray Beach are frequently recognized for their friendliness and excellent service. Particular praise is given to front desk personnel for their helpful and welcoming demeanor. While some isolated mentions of unfriendly staff and understaffing exist, the overall experience with the hotel's team is highly favorable, contributing significantly to the hotel's welcoming atmosphere.
The free Wi-Fi service is reliable for most standard uses, though there are some suggestions for improvements, particularly with coverage and speed in certain areas. The unprotected network raises minor security concerns, indicating a need for potential upgrades.
The rooftop pool is a notable amenity with many guests finding it enjoyable and well-maintained. However, some feel the pool area could benefit from updates and more consistent upkeep to enhance its appeal.
Parking options at the hotel are varied and convenient, including a parking garage and secure parking. While the convenience is appreciated, some guests feel the parking fees are high and cleanliness of the parking area varies.
Overall, Hyatt Place Delray Beach offers a family-friendly environment, appealing facilities and a prime location, making it a preferred choice for many travelers. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
King Room with Sofa BedThis room features a 42-inch flat-screen cable TV, a small refrigerator, and coffee-making facilities. A seating area with a sofa bed is provided.
King Room with Sofa Bed - High FloorLocated on a high floor, this king room includes a flat-screen TV, ironing facilities, and a small refrigerator. A seating area with a sofa bed is provided.
Queen Room with Two Queen Beds and Sofa Bed - High FloorLocated on a high floor, this guestroom includes a flat-screen TV, ironing facilities, and a small refrigerator. A seating area with a sofa bed is provided.
King Room with Sofa Bed and Roll-In Shower - Disability AccessThis accessible king room includes a small refrigerator, ironing facilities, and a sofa bed.
Queen Room with Two Queen Beds and Roll-In Shower - Disability AccessThis accessible queen room includes a shower, ironing facilities, and a small refrigerator. A seating area with a sofa bed is provided.
Queen Room with Two Queen Beds and Sofa BedThis room includes a flat-screen TV, ironing facilities, and a small refrigerator. A seating area with a sofa bed is provided.
Specialty King Room with Sofa Bed and City ViewThe quadruple room offers a safe deposit box, a sofa, as well as a private bathroom featuring a bath or a shower and a hairdryer. The spacious air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 2 beds.
Specialty King Room with Sofa Bed and Roll-In Shower - City View/Mobility AccessibleThe family room features a safe deposit box, a sofa, as well as a private bathroom featuring a bath or a shower and a hairdryer. The spacious air-conditioned family room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 2 beds.
Guest Reviews
8.2
Very Good
Location
Nestled in the heart of Delray Beach, the Hyatt Place boasts an unbeatable location that guests rave about. Just steps away from Atlantic Avenue, the hotel provides seamless access to a vibrant array of shops, restaurants and bars, making it an excellent choice for those wanting to experience the lively local scene without the need for a car. Visitors appreciate being within walking distance to the artsy downtown area, an array of public events and even Delray Beach itself. The convenience and central position of this hotel make it ideal for exploring all that downtown Delray has to offer. The locality is particularly praised for being both bustling yet tranquil, thanks to its proximity to the main strip while still offering a peaceful retreat. The combination of a fantastic location, friendly and attentive staff and clean facilities makes Hyatt Place Delray Beach a standout choice for travelers looking to immerse themselves in this dynamic seaside town.
Breakfast
The breakfast experience at Hyatt Place Delray Beach reveals mixed reactions from guests with a notable emphasis on the positive aspects. Common highlights include terms such as excellent, amazing and great used to describe the morning meal, reflecting a generally good impression of the food quality. Guests appreciated the consistently clean breakfast area and noted that the food offerings were routinely replenished, ensuring a steady supply during the breakfast hours.
Many guests found the breakfast to be a convenient start to their day with the buffet being filled with a wide variety of items, making it better than some other hotel experiences. The good quality coffee received particular praise for being very hot and enjoyable. Additionally, the inclusion of breakfast as part of the stay was frequently mentioned as a perk with the breakfast bar being described as nice, clean and well-maintained.
However, not all feedback was glowing. Some guests pointed out limitations like a lack of variety and repetitive menu items with scrambled eggs often mentioned as being tasteless and watery. The breakfast hours were also considered limited by some and there were complaints about breakfast items running out frequently. Several guests described the breakfast as average or just okay with a few finding it disappointing or below expectations.
To sum up, while Hyatt Place Delray Beach offers a generally good breakfast experience with clean and well-stocked facilities, there are areas for improvement, particularly in terms of variety and food quality consistency. Despite these issues, the complimentary breakfast remains a valued and convenient feature for many guests.
Dinner
Hyatt Place Delray Beach offers a conveniently located bar that often attracts a crowd, providing a lively atmosphere for guests. The bar, described as nice, serves bar food and beverages around the clock from a special menu, offering flexibility for guests' dining schedules. However, it is noted that the bar can be expensive and has occasional closures, such as on Saturdays. For more substantial meals, there is a good restaurant option available on the 6th floor. Despite some guests finding the hotel's evening food offerings lacking, the abundance and variety of terrific restaurants in the immediate vicinity provide excellent alternatives for dinner.
Rooms
At the Hyatt Place Delray Beach, guests have found the rooms to be consistently comfortable and spacious with clean and modern appearances maintaining the brand's established reputation. Highlights include large king rooms, big enough for families and ergonomic designs ensuring a pleasant stay. Comfortable bedding and daily cleaning services, including changes of towels and bed linens, add to the positive guest experience.
However, some reviews mention areas in need of attention. Instances of wear and tear, older furnishings and occasional cleanliness issues detract from what could otherwise be an impeccable offering. Specifically, there were mentions of rooms smelling of mold, visible old stains and some cleanliness oversights. Despite these points, the general sentiment remains positive with many guests appreciating the spaciousness and comfort of the accommodations.
Rooms generally cater well to both families and individual travelers, providing a welcoming atmosphere. Minor touch-ups and consistent maintenance could elevate the overall guest experience to match the high standards expected of the Hyatt brand.
Beds
Hyatt Place Delray Beach offers a mixed experience when it comes to their beds with many guests finding the beds to be comfortable and contributing to a good night's sleep. Several reviewers noted that the beds were comfy with some describing them as very comfortable and even boasting high-quality bedding and amazing pillows. Guests appreciated the comfortable mattresses, which were nicer than most hotels.
However, not all feedback was positive. Some guests experienced discomfort, citing hard or old and uncomfortable mattresses. A few mentioned that the beds were not the best with issues such as the pillows being too soft or uncomfortable and bed sizes running smaller than expected. There were also isolated instances of dirty bed linens and ripped sheets on pull-out couches.
Overall, while the beds at Hyatt Place Delray Beach generally receive positive remarks for comfort, there are occasional complaints that may affect one’s sleep quality.
Cleanliness
The reviews of Hyatt Place Delray Beach offer a mixed picture regarding the cleanliness of the hotel. On the positive side, many guests appreciated the clean, spacious rooms and the well-maintained facilities. Descriptors like "very clean," "clean and comfortable," "neat," and "inviting" frequently recur, suggesting that the staff does an admirable job in maintaining general hygiene.
However, there are recurring mentions of issues that suggest inconsistency in housekeeping. Complaints include dirty rooms, poorly cleaned bathrooms and stained towels and couches. Some guests reported that rooms had unpleasant odors, dusty surfaces and even occasional sightings of ants. These negative points contrast sharply with the satisfactory experiences noted by other guests.
It's clear that while the property and facilities are generally maintained well, there are significant lapses in room-specific cleanliness that the hotel needs to address to ensure a consistently positive experience for all guests.
Staff
Hyatt Place Delray Beach boasts a commendable team of staff who have garnered praise for their exceptional friendliness and willingness to assist guests. Numerous reviewers highlighted the staff as amazing, welcoming and very kind. The front desk personnel, particularly individuals like Donna and Autumn, were frequently mentioned for their exemplary service and helpful demeanor.
Many guests appreciated the overall courtesy and professionalism exhibited by the staff, describing them as pleasant, engaging and super helpful. The positive interactions extended beyond the front desk with the service staff being noted for their willingness to go above and beyond, quickly responding to requests such as bringing additional towels.
While there are mentions of some staff being unfriendly and a notably understaffed situation at times, these seem to be outliers in an otherwise strong record of excellent service. Guests also appreciated the hotel's great location and the ease of access to places to eat, adding to the overall positive experience at the property.
The friendly and accommodating nature of the staff at Hyatt Place Delray Beach significantly contributes to the hotel's welcoming atmosphere, making it a preferred choice for many travelers.
Wi-Fi
Hyatt Place Delray Beach generally offers good internet connectivity for its guests. The Wi-Fi is praised for being available for use and is often referred to as great and good. However, there are some areas for improvement. While many guests find the internet satisfactory for basic needs, the corner of the building experiences low internet speed and the current Wi-Fi may not be sufficient for streaming 1080p video. The unprotected network may raise some security concerns and a few guests have suggested adding more Wi-Fi repeaters to enhance coverage throughout the hotel. Overall, the Wi-Fi service is reliable for most standard purposes but could benefit from some upgrades.
Pool
At the Hyatt Place Delray Beach, the pool area garners mixed reactions from guests. Many appreciate the novelty of the rooftop pool, finding it a fun and nice addition to their stay. Guests also noted that the pool is big, clean and warm with some stating that it was immaculate and well-maintained. The heated pool feature was well-received, adding to the overall relaxation experience.
However, there are notable areas for improvement. Several reviews highlight that the pool area feels dated, uninviting and in need of regular maintenance. Issues such as uncomfortable pool furniture, dirty surroundings with mildew and broken pool chairs have been pointed out. Some guests also felt that the pool lacked sufficient shade and found the space quite small. Despite the varied opinions, many agree that with some updates and more consistent upkeep, the pool could be a much more enjoyable amenity.
Parking
Hyatt Place Delray Beach offers a variety of parking options, including a parking garage, onsite parking and street parking. Guests appreciate the availability and convenience of parking with options such as an attached garage and parking in the back, providing ease of access. Secured parking and re-entry through validated parking are also notable features. However, there are several mentions of the parking fee being high with daily charges up to $25, which some guests feel is not justified. While some found the parking area clean and easily accessible, others mentioned cleanliness issues and found the extra charges for parking unprofessional. Despite the mixed feelings about the cost, the convenience of various parking options remains a consistent highlight.
Family
Hyatt Place Delray Beach offers a family-friendly atmosphere that proves ideal for guests traveling with children. The comfortable family rooms ensure a pleasant stay for everyone. The pool area stands out as a major favorite among kids, described as a hit with the family. Additionally, the hotel's convenient location allows for easy walking access to numerous restaurants and bars, making it a practical choice for family outings.
Yes, Hyatt Place Delray Beach has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hyatt Place Delray Beach.
Yes, Hyatt Place Delray Beach welcomes dogs.
Yes, parking facilities are available at Hyatt Place Delray Beach.