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Summary of reviewsSwissôtel Damian Jasna, situated in a picturesque and tranquil area of Jasna, offers an outstanding location perfect for both relaxation and adventure. Its proximity to ski lifts, just a five-minute walk away, makes it ideal for skiing enthusiasts. Guests frequently commend the serene atmosphere, enhanced by modern amenities like a wellness zone with saunas and a relaxation room and further complemented by friendly and accommodating staff.
Breakfast at the hotel is a significant highlight, often described as excellent, delicious and varied. The breakfast buffet garners widespread acclaim for its rich selection of well-presented dishes despite occasional comments suggesting some scope for improvement in the quality of certain items.
Dinner experiences are mixed but lean positively due to the excellent and diverse culinary offerings. Guests enjoy delicious meals in a lovely atmosphere, though the service can experience delays during busy periods and there are occasional discrepancies between advertised buffet options and the actual à la carte menu. Despite these issues, many find the dinner experience worthwhile.
The rooms are lauded for their spaciousness, modern decor and stunning views, particularly from the mountain-facing balconies. Cleanliness is generally well-maintained, though a few minor issues occasionally arise, such as unfinished features or dust in common areas. Overall, the rooms provide a comfortable and luxurious stay.
The hotel maintains a good standard of cleanliness overall, though there are isolated reports of lapses such as dirty windows or leftover bins from previous guests. Most guests appreciate the new and clean appearance of the property.
The staff is mostly praised for their friendliness and helpfulness. Although there are occasional mentions of understaffing and less friendly encounters, especially in the lobby bar, the general sentiment toward the service is positive.
The spa at the hotel stands out for its exceptional quality, featuring several saunas, a relaxing outdoor pool and a fitness center, all set against stunning mountainous views. Guests highly appreciate the quiet ambiance and the well-thought-out design of the wellness facilities.
The pool area, especially the top-floor pool with panoramic mountain views, is highly praised. Both indoor and heated pools are available, offering a serene and clean swimming experience, though some guests feel the water could be warmer.
Parking options are well-regarded with clear communication about costs and a variety of choices including free parking spaces and an underground garage for secure parking. Despite a fee for garage parking, the overall impression remains positive.
The hotel caters well to families with activities like bowling, cinema and a children's pool with warm water. Although a dedicated children’s playroom might be missing, the kid-friendly spa area ensures a relaxing environment for both adults and children.
Beds at the hotel receive consistent praise for their comfort, spaciousness and excellent mattresses, promising a restful sleep experience.
While aiming for five-star quality, the hotel receives mixed feedback on this front. Although many guests appreciate the luxurious amenities and well-equipped rooms, others suggest improvements in the quality of services and products to fully meet five-star expectations.
In summary, Swissôtel Damian Jasna offers a blend of modern luxury and comfort with standout dining, leisure and wellness facilities, situated in an idyllic location ideal for both relaxation and outdoor activities. Show more
Read review summaries for all categories
Categories
Luxury Hotel
Hotel with Ski To Door Access
Hotel near Ski Resorts
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Children's Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Small Hotel
5-Star Hotel
Hotel with Children's Pool
Hotel with Indoor Pool
Room Types
Swiss Signature Two-Bedroom ApartmentThe unit has 3 beds.
Swiss Signature Three-Bedroom ApartmentThe unit offers 4 beds.
Grand Room with ViewThe unit offers 2 beds.
Swiss Vitality RoomThe unit offers 2 beds.
Swiss Advantage Room - Mobility AccessibleThe unit offers 1 bed.
Swiss Advantage King Room with ViewThe unit has 2 beds.
Swiss Signature ApartmentThe unit offers 2 beds.
Presidential SuiteThe unit has 3 beds.
Swiss Advantage Queen Room with ViewThe unit has 2 beds.
Swiss Selec Room with ViewThe unit has 3 beds.
Swiss ExecutiveThe unit has 3 beds.
Guest Reviews
Location
Nestled in a picturesque and peaceful area, Swissôtel Damian Jasna boasts an exceptional location in Jasna, making it a prime spot for both relaxation and adventure. The hotel stands out for its beautiful environment, offering great views whether from the balconies or the wellness zone. This luxurious and new hotel’s prime location places it very close to the ski lifts with some chairlifts just a five-minute walk away, making it extremely convenient for skiing enthusiasts.
Guests frequently highlight the serene and calming atmosphere of the surroundings, complemented by the hotel's modern amenities like several saunas and a relaxation room in the wellness zone. The friendly and accommodating staff add to the overall pleasant experience. The convenience of being close to the ski station, coupled with the comfort of well-appointed rooms, solidifies the hotel as a top choice for travelers seeking both tranquility and proximity to outdoor activities. Overall, the location and facilities of Swissôtel Damian Jasna consistently receive acclaim for enhancing guests' stays.
Breakfast
At Swissôtel Damian Jasna, breakfast consistently emerges as a standout feature for many guests. Numerous reviews describe the breakfast as excellent, fantastic and delicious. The buffet is notably rich and varied, offering something for everyone. Guests appreciate the wide selection available and the well-presented dishes with frequent mentions of the breakfast being very good, tasty and even great.
However, some feedback indicates room for improvement. A few guests pointed out that the variety and quality of the offerings sometimes fall short of a 5-star standard with criticism focused on the quality of meat products and the freshness of pastries. Despite these occasional critiques, the overall sentiment remains highly positive, underscoring the breakfast experience as a significant highlight of their stay at the hotel.
Dinner
In the charming setting of the Swissôtel Damian Jasna, the dining experience emerges as a mixed bag of delightful flavors and room for improvement. The consensus among guests highlights the excellent quality of the food. Enthusiastic phrases like "food excellent," "the food is very tasty," and "delicious meals" underscore a strong appreciation for the culinary offerings. Patrons routinely commend the delicious and impeccable dishes, remarking on the varied and diverse dinners that are consistently satisfying.
However, there are notes on the service experience and logistics that suggest some refinements are needed. When the restaurant is busy, particularly in the lower restaurant, the staff can struggle to keep pace, which leads to delays and an inability to replenish menu items promptly. There is also some dissatisfaction regarding the dinner service, specifically the discrepancy between advertised buffet options and the reality of an à la carte menu.
Patrons enjoy the lovely atmosphere and tasty food at the Snowbeer bar and restaurant downstairs, though some have pointed out the instability of plates during meals. Despite these concerns, many guests still find the dinner experience "really worth it," thanks to the overall quality and enjoyment of the food itself.
In sum, while the dinner at Swissôtel Damian Jasna offers delectable and diverse culinary delights, improvements in service efficiency and menu accuracy could elevate the guest experience to even greater heights.
Rooms
The rooms at Swissôtel Damian Jasna impress guests with their tasteful and modern decor, offering a blend of comfort and luxury. The accommodations are noted for their spaciousness, often described as large or even huge and feature beautiful, well-appointed interiors with high-quality materials. Many rooms offer stunning views, particularly those overlooking the mountains and some come with great balconies to enhance the experience.
Cleanliness is a high priority at the hotel with most guests finding their rooms spotless and well-maintained. The rooms are also well-equipped with modern amenities and conveniences that guests appreciate, including soundproofing for a peaceful stay. Those staying in apartments find them especially spacious with some apartments measuring up to 75 square meters.
While the majority of feedback is positive, some minor issues were noted. A few rooms were reported to be unfinished, lacking features such as mirrors in the bathrooms, doors and necessary accessories. There were also occasional mentions of minor glitches and dust in common areas like reception and the lobby bar. Despite these few drawbacks, the overall impression of the rooms and the hotel is very favorable, making it a highly rated choice for travelers seeking comfort and modern luxury.
Beds
The beds at Swissôtel Damian Jasna consistently receive high praise from guests. Multiple reviews highlight the excellent quality of the beds, noting their comfort and great height. The presence of very good mattresses and large, often king-size, beds is frequently mentioned. Guests appreciate the spaciousness of the beds with many describing them as huge and truly comfortable. The pillows also receive positive remarks for their comfort. Overall, the hotel provides a restful sleep experience with its well-appointed and cozy beds.
Cleanliness
Located in a picturesque setting, Swissôtel Damian Jasna showcases commendable efforts in maintaining cleanliness, though opinions vary. Guests often praise the hotel for its overall cleanliness, noting that it is clean everywhere and beautifully, tastefully furnished. The bathrooms, in particular, received high marks for being clean and fragrant. Some also enjoyed a brilliantly clean room and a positive impression from the room facilities.
However, not all feedback was glowing. Issues such as dirty windows, torn curtains, construction dust and leftover bins from previous visitors have been reported. Additionally, some guests felt that the cleaning service was insufficient, mentioning pieces of chips and hair under the couch and beds not being made or vacuumed.
Despite these occasional challenges, the majority of guests affirm that the hotel is generally good in terms of cleanliness. The property's new and clean appearance is often highlighted, suggesting that with a bit more attention to certain details, it could fully live up to its five-star potential.
Staff
The staff at Swissôtel Damian Jasna generally received praise for their friendliness and helpfulness with guests often noting their extraordinarily positive demeanor and their ability to resolve situations quickly. Most team members, including the receptionists, waiters, breakfast chef, cleaners and bartenders, were highlighted for being particularly nice and courteous. However, there were occasional mentions of understaffing issues, especially at the reception, leading to longer wait times for check-in and check-out. Some guests experienced encounters with less friendly or even rude staff, particularly at the lobby bar. Overall, while the majority of interactions were positive and the staff generally tried to avoid inconveniences, there were instances where service levels could have been improved.
Spa
Swissôtel Damian Jasna boasts an exceptional spa experience that guests consistently rave about. The wellness area, located on the top floor, offers stunning views of the surrounding mountains, enhancing the overall relaxation experience. The modern and beautiful wellness zone includes several saunas and a relaxing outdoor pool, making it an ideal retreat for guests seeking tranquility.
The spa area is expansive and well-thought-out, featuring an 8-person heated pool and various other facilities designed to meet all needs. Guests particularly appreciate the quiet ambiance of the wellness center, which includes a relaxation room perfect for unwinding after a day of activities.
The spa infrastructure at the hotel is highly praised and deemed very suitable, providing luxurious services and a superb level of comfort. The inclusion of a fitness center further adds to the appeal, ensuring that both relaxation and fitness needs are well catered for. Overall, the wellness offerings at Swissôtel Damian Jasna stand out for their exceptional quality, beautiful interiors and perfect mountainous views.
Pool
The pool area at Swissôtel Damian Jasna garners high praise from guests for its impressive features and cleanliness. A standout highlight is the top-floor pool that offers panoramic views of the surrounding mountains, providing a serene and picturesque swimming experience. The hotel features both indoor and heated pools, catering to different preferences and ensuring availability regardless of the weather. Guests appreciate the splendid, very nice swimming pools and the children's pool is a considerate addition for families. Although some guests felt the water could be a bit warmer, overall, the pool and accompanying sauna area contribute to a wonderful spa experience, making it a great spot for relaxation and enjoyment.
Parking
Swissôtel Damian Jasna provides various parking options to accommodate guests' needs. While some travelers mentioned an additional fee of 25 euros for garage parking, others appreciated the availability of free parking spaces, including roadside and small parking areas. The cost for parking is clearly communicated and there is even an option to pay half price under certain conditions. The hotel offers the convenience of an underground garage for those who prefer secure parking. Despite some noting the extra charge, the overall impression of the parking facilities is positive with clear and exceptional service.
Family
Swissôtel Damian Jasna is an excellent destination for family vacations, offering a variety of activities tailored to children. The resort features a children's pool with warm water, ensuring a comfortable swimming experience for the little ones. Families can enjoy quality time together with activities such as bowling and cinema. The kid-friendly spa area provides a relaxing environment for both adults and children. While the hotel offers various family activities and is suitable for those traveling with children, it is worth noting that a playroom for children might not be available. Overall, the hotel promises good times and memorable experiences for families.
5 Star
The Swissôtel Damian Jasna has received mixed reviews regarding its five-star status. While some guests have experienced luxurious and high-quality amenities, others have found the hotel to fall short of five-star standards. Areas for improvement include raising the quality of services and products offered, which some guests felt were weak for a hotel of this rating. Although the hotel aims for a five-star experience with various amenities and well-equipped rooms, there are several comments suggesting that staff expertise and overall service levels do not consistently meet five-star expectations.
Indoor Pool
The indoor pool at Swissôtel Damian Jasna receives varied feedback from guests. Many find the indoor pool appealing and note that the hotel offers a heated indoor pool, which is particularly beneficial for families. The presence of a warm children's pool is highlighted as a positive feature, catering specifically to younger guests. However, there are some mentions of the indoor pool being cold, which could be a consideration for those sensitive to cooler water temperatures. Overall, the amenities, especially the heated and children's pools, are appreciated by families.
Yes, Swissôtel Damian Jasna has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool.
Yes, a spa is available at Swissôtel Damian Jasna.
No, Swissôtel Damian Jasna doesn't allow dogs.
Yes, parking facilities are available at Swissôtel Damian Jasna.