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Summary of reviewsHotel Mayer & Splendid - Wellness e Spa is a highly regarded destination for travelers looking to stay in the heart of Desenzano Del Garda. Its prime location by Lake Garda provides guests with stunning lake views and convenient access to the ferry port, central square, old town and a myriad of restaurants and shops within walking distance. The picturesque balconies with lake views add a serene touch to each stay. Although parking can be challenging, the hotel mitigates this with efficient shuttle services.
Breakfast at the hotel is a highlight, frequently praised for its rich and varied selection. The buffet caters to all tastes, featuring sweet and savory options and accommodates dietary needs like gluten-free and vegan choices. The breakfast area offers breathtaking lake views, enhancing the dining experience. Despite some minor critiques, most guests find the breakfast excellent.
Dinner experiences benefit from the hotel's fantastic location with numerous nearby dining options and a lovely outdoor seating area on the promenade. The welcoming atmosphere is complemented by an excellent selection of wines and aperitifs, making dining a delightful experience.
Guests find the rooms spacious and comfortable, many featuring balconies with magnificent marina views. While some areas show signs of wear and certain furnishings are a bit dated, the overall cleanliness and modern amenities such as updated bathrooms and whirlpool bathtubs make the stay enjoyable.
The hotel maintains high cleanliness standards across all facilities, including spotless rooms, bathrooms and the meticulously maintained spa, which guests appreciate for its exclusive use and serene environment. The spa itself is highly praised for its luxurious atmosphere, clean facilities and unique features like a salt cave/chamber.
The staff at Hotel Mayer & Splendid are often described as the highlight of the stay, known for their friendliness, professionalism and attentiveness. Many guests commend the staff for their exceptional service, efficient valet and car services and the welcoming atmosphere they create.
While Wi-Fi services at the hotel receive mixed reviews due to inconsistent coverage, especially in certain areas, the primary areas and lounges offer stable and fast connections.
Families will find the hotel well-suited to their needs with spacious family rooms that offer beautiful marina views and a welcoming atmosphere for guests of all ages.
However, the comfort of the beds receives mixed reviews with several guests finding the mattresses too hard or the beds too short for taller visitors.
Despite being rated as a four-star hotel, some guests feel the property does not fully live up to this standard, citing the dated structure and lack of luxury amenities one might expect. Nonetheless, the luxurious architecture, clean and well-furnished rooms, friendly staff and exceptional location make Hotel Mayer & Splendid a favorable choice for many travelers.
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