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Summary of reviewsTrade Hotel Diadema receives positive feedback predominantly for its prime city-center location, providing easy access to shops, restaurants, the racetrack and Congonhas Airport. Guests highlight its strategic position as a major convenience with nearby bus stops enhancing accessibility. The hotel's cost-effectiveness is another praised aspect, offering a compelling choice due to its reasonable rates and prime placement, making it suitable for both leisure and events like the Interlagos Grand Prix.
The breakfast at Trade Hotel Diadema is another standout feature. Guests consistently commend the variety and quality of the offerings, from fresh bread and cold cuts to fruits and pastries. The hearty and flavorful breakfast, served in a pleasant atmosphere, adds significant value to the guests' stays.
Room accommodations receive mixed reviews. While the cleanliness and organization of the rooms are appreciated, some guests note the dated and worn-out furniture, occasional damp smells and maintenance issues. Despite these drawbacks, many find the rooms comfortable and suitable for short stays, especially considering the daily cleaning service and amenities like mini-fridges and wardrobes.
Cleanliness is a strong point for the hotel with numerous guests applauding the well-maintained environment and daily cleaning efforts. Positive comments on the clean bathrooms and generally tidy rooms enhance the overall guest experience, though there are isolated reports of dirty ceilings and minor hygiene issues.
The hotel's staff is highly regarded for their amicability and attentiveness with many guests appreciating the polite and efficient service. While there are occasional mentions of poor reception service, the night shift team, particularly Luis and Bianca, receive special praise for their exceptional attentiveness.
On the downside, parking at Trade Hotel Diadema is frequently criticized for being tight and challenging to maneuver. The parking experience could benefit from significant improvements.
Feedback on the beds is mixed as well. While some guests find the beds comfortable, there are concerns about the quality and maintenance of mattresses and bedding with reports of noise, cleanliness issues and size concerns for double beds.
In summary, Trade Hotel Diadema is highly recommended for its excellent location, cost-effectiveness and strong breakfast offerings. The hotel ensures a clean and comfortable stay with commendable service, despite some infrastructure and bedding issues and challenges with parking.
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