Jacaranda Indian Ocean Beach Resort
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Summary of reviewsThe Jacaranda Indian Ocean Beach Resort, located on the serene Diani Beach, is consistently praised for its unbeatable beachfront location and picturesque surroundings. The resort provides an ideal setting for a tranquil seaside escape with large, charming cottages and villas that offer a spacious and uncrowded experience. The beachfront setting is complemented by beautiful scenery, creating a peaceful retreat away from the hustle and bustle, yet conveniently close to the Kongo River, supermarkets and souvenir shops.
The breakfast at Jacaranda is generally well-received with guests highlighting the varied and high-quality options that include typical Kenyan food and fresh fruit as standouts. Although the buffet-style breakfast meets the expectations of many, a few feel that it could be improved for a four-star hotel standard. Dinner experiences are mixed; while some appreciate the excellent local dishes and varied buffet options, others feel the menu is limited and the food could be more varied and better prepared. Despite these critiques, the friendly staff and the occasional surprises with dinner options are noted positives.
Guests often commend the rooms and bungalows for their comfort, cleanliness and beautiful positioning. Spacious layouts, comfortable beds and serene terraces or balconies are common highlights. However, some areas of the resort reveal the need for maintenance and updates with occasional cleanliness issues and outdated furniture being noted. Despite these points, the overall ambiance and air conditioning in the rooms are generally appreciated.
The cleanliness of the resort receives mixed feedback. Despite many areas, including the seafront and beach, being well-maintained and quite clean, some guests report inconsistencies, especially in bathrooms and around the grounds. The friendly and helpful staff play a significant role in enhancing the guest experience with many highlighting their exceptional friendliness and attentiveness.
The WiFi at the resort has varying reviews with some guests enjoying excellent connectivity, while others report weak and inconsistent signals that can obstruct those needing reliable internet access. The pools at Jacaranda are generally well-regarded for their cleanliness and pleasant locale, despite being on the smaller side.
The resort's beach is a standout feature, often described as one of the most gorgeous and stunning beaches in the area. Guests enjoy the clean, white sandy shore and the serene, private beach area. However, more frequent cleaning could enhance the experience further. Overall, the beautiful beachfront location remains the major highlight, providing convenience, stunning views and direct access to the ocean.
The beds have received mixed feedback with some guests finding them comfortable while others note issues with hard mattresses and the use of two single beds pushed together for double beds. This suggests that the beds could be improved for better guest comfort.
Overall, Jacaranda Indian Ocean Beach Resort is highly regarded for its beautiful beach location, friendly staff and comfortable rooms, making it a cherished destination for those seeking relaxation and natural beauty on Diani Beach. However, there are areas in need of improvement, particularly in terms of dining options, cleanliness and bed comfort.
Categories
The breakfast at Jacaranda is generally well-received with guests highlighting the varied and high-quality options that include typical Kenyan food and fresh fruit as standouts. Although the buffet-style breakfast meets the expectations of many, a few feel that it could be improved for a four-star hotel standard. Dinner experiences are mixed; while some appreciate the excellent local dishes and varied buffet options, others feel the menu is limited and the food could be more varied and better prepared. Despite these critiques, the friendly staff and the occasional surprises with dinner options are noted positives.
Guests often commend the rooms and bungalows for their comfort, cleanliness and beautiful positioning. Spacious layouts, comfortable beds and serene terraces or balconies are common highlights. However, some areas of the resort reveal the need for maintenance and updates with occasional cleanliness issues and outdated furniture being noted. Despite these points, the overall ambiance and air conditioning in the rooms are generally appreciated.
The cleanliness of the resort receives mixed feedback. Despite many areas, including the seafront and beach, being well-maintained and quite clean, some guests report inconsistencies, especially in bathrooms and around the grounds. The friendly and helpful staff play a significant role in enhancing the guest experience with many highlighting their exceptional friendliness and attentiveness.
The WiFi at the resort has varying reviews with some guests enjoying excellent connectivity, while others report weak and inconsistent signals that can obstruct those needing reliable internet access. The pools at Jacaranda are generally well-regarded for their cleanliness and pleasant locale, despite being on the smaller side.
The resort's beach is a standout feature, often described as one of the most gorgeous and stunning beaches in the area. Guests enjoy the clean, white sandy shore and the serene, private beach area. However, more frequent cleaning could enhance the experience further. Overall, the beautiful beachfront location remains the major highlight, providing convenience, stunning views and direct access to the ocean.
The beds have received mixed feedback with some guests finding them comfortable while others note issues with hard mattresses and the use of two single beds pushed together for double beds. This suggests that the beds could be improved for better guest comfort.
Overall, Jacaranda Indian Ocean Beach Resort is highly regarded for its beautiful beach location, friendly staff and comfortable rooms, making it a cherished destination for those seeking relaxation and natural beauty on Diani Beach. However, there are areas in need of improvement, particularly in terms of dining options, cleanliness and bed comfort.
Resort near Golf Courses
Beachfront Resort
Resort near The Beach
Resort Taking Steps Towards Sustainability
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Outdoor Pool
Business Resort
Resort with Parking
Accessible Resort
Resort with Tennis Courts
4-Star Resort
Resort with Outdoor Pool
Guest Reviews
Nestled in the serene Diani Beach, the Jacaranda Indian Ocean Beach Resort offers an unbeatable beachfront location with picturesque surroundings. The resort's location is consistently praised for its proximity to the stunning and clean beach, making it an ideal spot for those seeking a tranquil seaside escape. The large property features charming cottages and villas, ensuring a spacious and uncrowded experience for guests. The beachfront setting is complemented by beautiful scenery, offering a dream beach that feels exclusive due to its secluded nature.
Guests highlight the quiet atmosphere, which is a bit removed from the hustle and bustle of the main hotel areas on Diani Beach, providing a peaceful retreat. The resort is also conveniently close to the Kongo River and offers easy access to supermarkets and souvenir shops. The well-kept grounds and original cottages enhance its appeal, making it not just a place to stay but an experience in itself.
With a location that many reviewers describe as exceptional, the Jacaranda Indian Ocean Beach Resort stands out as a top choice for travelers looking for a perfect blend of relaxation and natural beauty on Diani Beach.
The breakfast at Jacaranda Indian Ocean Beach Resort generally receives favorable feedback from guests. Many reviewers highlight the varied and good quality of the breakfast options with particular praise for the excellent variety and the inclusion of typical Kenyan food. The buffet-style breakfast offers plenty to choose from with fresh and good fruit being a standout for some guests. Comments also mention the delicious food and the great variety of options available.
Although the breakfast is widely described as good and even amazing by some, there are a few mentions that it could be better for a four-star hotel. A few guests pointed out that breakfast options can be limited and sometimes not ready at the stated start time, which can be annoying. Additionally, the breakfast buffet has been described as average by some with particular criticism aimed at the repetitive, bland cheese.
Overall, the breakfast and dinner offerings are regarded as fresh, tasty and sufficient with multiple guests noting the satisfactory variety and quality.
Dinner at Jacaranda Indian Ocean Beach Resort seems to offer a mix of experiences for guests. On the positive side, many appreciated the varied and good quality of food with comments highlighting excellent cuisine featuring local dishes and a great dinner buffet with extensive options. Some guests loved the delicious food and friendly staff and one review mentioned being pleasantly surprised with different meals almost every evening during a three-week stay.
However, there were also several criticisms. Complaints about limited options and a somewhat boring menu were common with some guests noting that the food could be more varied and is expensive relative to its quality. While some found the food to be just okay, others mentioned it was below standard, poorly cooked or even comparing it unfavorably to fast food. Service in the restaurant, although accommodating, was described as slow and cumbersome by some. Furthermore, the lack of included drinks with dinner and the overall high prices for meals were points of contention.
In summary, while the dinner experience at Jacaranda Indian Ocean Beach Resort has its highlights, such as excellent local dishes and friendly service, it appears there is room for improvement in terms of variety, quality and value for money.
Jacaranda Indian Ocean Beach Resort offers a mix of beautifully situated rooms and bungalows that many guests find exceptionally comfortable and clean. The ambiance and air conditioning in the rooms are often praised, creating a pleasant environment for relaxation. Spacious layouts, comfortable beds and nice terraces or balconies are commonly highlighted features, allowing guests to enjoy the serene seaside setting and even the sight of monkeys in the surroundings.
The chalets, equipped with modern amenities, offer a private and cozy retreat, many right on the beach, allowing guests to relish the sound of waves at night. Despite the charm and beauty of the rooms, some areas reveal the resort's age with mentions of outdated furniture, dark interiors and a need for renovation. Cleanliness varies with some guests reporting spotless conditions while others note issues, particularly in the kitchen facilities.
Privacy may be a concern for some, especially in rooms located on the ground floor or near communal pathways. Air conditioning is generally effective, although there are occasional issues with noise or malfunction. Overall, the resort provides a peaceful and picturesque escape, albeit with some room for improvement in maintenance and updates.
The beds at Jacaranda Indian Ocean Beach Resort receive mixed feedback from guests. While some find the beds to be huge and very good, others report issues such as uncomfortable and hard mattresses. Several guests mention that double beds are actually two single beds pushed together, which affects comfort. Additionally, the mattresses are noted to be a bit old. Overall, there seems to be a consensus that the beds could use improvement given the price of the stay.
Jacaranda Indian Ocean Beach Resort offers a mixed experience when it comes to cleanliness. While many found the rooms clean and appreciated the daily cleaning routine, others reported inconsistencies such as rooms that were only partially clean and some with lingering dirt and dust even after staff attention. Guests enjoyed the cleanliness of the seafront and the beach, noting them to be well-maintained and quite clean when the tide allowed.
However, several areas, particularly the bathrooms, were problematic with reports of mold, dirty washrooms by the pool and unpleasant smells. The cleanliness of the kitchen also received criticism, highlighting hygiene issues. Around the hotel grounds, dead leaves and flowers often went unattended, which attracted flies. Despite these areas needing improvement, the overall facility was considered clean with a peaceful atmosphere contributed by the friendly and helpful staff. Many found the cleanliness satisfactory for Kenya, though there is certainly room for enhancement to meet higher standards.
The reviews for the staff at Jacaranda Indian Ocean Beach Resort paint a picture of a team that is multi-talented, friendly and incredibly attentive. Guests consistently highlight the exceptional friendliness and helpful nature of the staff, noting that they are customer service-oriented and go out of their way to ensure a pleasant stay. Many found the personnel to be very welcoming and accommodating, creating a supportive atmosphere throughout the resort.
Visitors appreciated the kindness, politeness and professionalism of the staff with special mentions of staff members being particularly helpful with children and catering to guests' needs. The operational manager, Mr. Duncan, received specific praise for his professional and friendly demeanor.
While the majority of the feedback is overwhelmingly positive with guests often using terms like amazing, wonderful and exceptional to describe their interactions with staff, there were occasional mentions of slow and unresponsive service, particularly regarding dietary needs. Despite these minor critiques, the overall consensus is that the staff significantly contributed to a memorable and enjoyable stay, enhancing the naturally beautiful and dreamlike location of the resort.
The WiFi at Jacaranda Indian Ocean Beach Resort has received mixed feedback from guests. While some have experienced excellent internet connectivity, even by the ocean, many have reported weak and inconsistent signals. The connectivity issues are particularly noted in the rooms and even in common areas, making it challenging for those who need a reliable connection. The WiFi tends to break down several times a day and can be quite random in its availability. It may not be the best choice for those who need to work or stay consistently connected during their stay.
Jacaranda Indian Ocean Beach Resort features a variety of pools that generally receive positive feedback from guests. The main pool, often described as beautiful, well-situated and lovely, is a highlight for many visitors. Despite being comfortable and clean, some guests noted that the pool's size is on the smaller side with a maximum depth of 1.5 meters. Though there is only one main pool, supplemented by a few smaller pools designed for children, guests still found their swimming experiences enjoyable. The pool area is usually praised for its cleanliness and appropriate size, although there were occasional disturbances from outside groups. Overall, the resort offers a good pool experience, enhanced by the friendly staff and comfortable rooms.
The beach near the Jacaranda Indian Ocean Beach Resort in Diani is often described in glowing terms by guests. They have praised it as one of the most gorgeous and stunning beaches in the area, frequently highlighting its clean and beautiful setting. The resort's beachfront location offers immediate access to the shore, allowing guests to step out of their rooms and onto the sand.
Visitors appreciate the calm and serene environment of the private beach area, enjoying the ocean views and the peaceful setting. The sandy shore, particularly during low tide, provides excellent spots for swimming. The white sand is noted as magnificent and many find the area to be very beautiful and safe.
However, a few reviews point out that the beach could benefit from more frequent cleaning, as some guests have encountered plastic waste, cigarette butts and bottle caps in the sand. Despite this, the overall impression remains overwhelmingly positive with many considering it the prettiest beach in the area. The beachfront's beauty and tranquility make it a standout feature of the resort.
Jacaranda Indian Ocean Beach Resort boasts a prime beachfront location, making it a perfect choice for beach lovers. Guests frequently commend its gorgeous seaside setting and stunning Diani Beach views. Many appreciate the convenience and beauty of beachfront rooms and bungalows, noting that these accommodations offer direct beach access and charming vistas. The hotel itself is described as lovely with a beachside swimming pool adding to the appeal. Despite some comments about crowded beaches and the food being described as average, the overall perception is highly positive, emphasizing its beautiful and convenient location right on the oceanfront.
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Location
Guests highlight the quiet atmosphere, which is a bit removed from the hustle and bustle of the main hotel areas on Diani Beach, providing a peaceful retreat. The resort is also conveniently close to the Kongo River and offers easy access to supermarkets and souvenir shops. The well-kept grounds and original cottages enhance its appeal, making it not just a place to stay but an experience in itself.
With a location that many reviewers describe as exceptional, the Jacaranda Indian Ocean Beach Resort stands out as a top choice for travelers looking for a perfect blend of relaxation and natural beauty on Diani Beach.
Breakfast
Although the breakfast is widely described as good and even amazing by some, there are a few mentions that it could be better for a four-star hotel. A few guests pointed out that breakfast options can be limited and sometimes not ready at the stated start time, which can be annoying. Additionally, the breakfast buffet has been described as average by some with particular criticism aimed at the repetitive, bland cheese.
Overall, the breakfast and dinner offerings are regarded as fresh, tasty and sufficient with multiple guests noting the satisfactory variety and quality.
Dinner
However, there were also several criticisms. Complaints about limited options and a somewhat boring menu were common with some guests noting that the food could be more varied and is expensive relative to its quality. While some found the food to be just okay, others mentioned it was below standard, poorly cooked or even comparing it unfavorably to fast food. Service in the restaurant, although accommodating, was described as slow and cumbersome by some. Furthermore, the lack of included drinks with dinner and the overall high prices for meals were points of contention.
In summary, while the dinner experience at Jacaranda Indian Ocean Beach Resort has its highlights, such as excellent local dishes and friendly service, it appears there is room for improvement in terms of variety, quality and value for money.
Rooms
The chalets, equipped with modern amenities, offer a private and cozy retreat, many right on the beach, allowing guests to relish the sound of waves at night. Despite the charm and beauty of the rooms, some areas reveal the resort's age with mentions of outdated furniture, dark interiors and a need for renovation. Cleanliness varies with some guests reporting spotless conditions while others note issues, particularly in the kitchen facilities.
Privacy may be a concern for some, especially in rooms located on the ground floor or near communal pathways. Air conditioning is generally effective, although there are occasional issues with noise or malfunction. Overall, the resort provides a peaceful and picturesque escape, albeit with some room for improvement in maintenance and updates.
Beds
Cleanliness
However, several areas, particularly the bathrooms, were problematic with reports of mold, dirty washrooms by the pool and unpleasant smells. The cleanliness of the kitchen also received criticism, highlighting hygiene issues. Around the hotel grounds, dead leaves and flowers often went unattended, which attracted flies. Despite these areas needing improvement, the overall facility was considered clean with a peaceful atmosphere contributed by the friendly and helpful staff. Many found the cleanliness satisfactory for Kenya, though there is certainly room for enhancement to meet higher standards.
Staff
Visitors appreciated the kindness, politeness and professionalism of the staff with special mentions of staff members being particularly helpful with children and catering to guests' needs. The operational manager, Mr. Duncan, received specific praise for his professional and friendly demeanor.
While the majority of the feedback is overwhelmingly positive with guests often using terms like amazing, wonderful and exceptional to describe their interactions with staff, there were occasional mentions of slow and unresponsive service, particularly regarding dietary needs. Despite these minor critiques, the overall consensus is that the staff significantly contributed to a memorable and enjoyable stay, enhancing the naturally beautiful and dreamlike location of the resort.
Wi-Fi
Pool
Beach
Visitors appreciate the calm and serene environment of the private beach area, enjoying the ocean views and the peaceful setting. The sandy shore, particularly during low tide, provides excellent spots for swimming. The white sand is noted as magnificent and many find the area to be very beautiful and safe.
However, a few reviews point out that the beach could benefit from more frequent cleaning, as some guests have encountered plastic waste, cigarette butts and bottle caps in the sand. Despite this, the overall impression remains overwhelmingly positive with many considering it the prettiest beach in the area. The beachfront's beauty and tranquility make it a standout feature of the resort.
Beachfront
Yes, Jacaranda Indian Ocean Beach Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Jacaranda Indian Ocean Beach Resort.
No, Jacaranda Indian Ocean Beach Resort doesn't allow dogs.
Yes, parking facilities are available at Jacaranda Indian Ocean Beach Resort.
No, Jacaranda Indian Ocean Beach Resort doesn't have a gym.
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