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Info
Waterlovers Beach Resort is located on Diani Beach and is perfect for a holiday in paradise by the ocean. All rooms are oceanfront and luxuriously designed. Guests can dine at the restaurant while enjoying the sea view or enjoy a drink at the beach bar. Other amenities include a pool, spa, art boutique and various water sport activities.
Summary of reviewsWaterlovers Beach Resort is known for its exceptional customer service, thanks to the friendly and attentive staff. Guests have praised the characterful individuals, including the lovely manager Valentina, for their efficient and super helpful service. The staff, especially Valentina and her team, are extraordinarily nice and cater to guests' every need. The beach boy is also singled out for being super lovely and helpful. Overall, the staff holds this place together with their personalities, earning the highest praise from guests. Show more
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Categories
Luxury Resort
Resort near Golf Courses
Resort near The Beach
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Infinity Pool Panoramic View Pool Outdoor Pool
Location of the pool:Outdoor pool
Is it a pool of special type?
Infinity pool
In the pool there is also:
an area designated for children
Pool surface size:100 m2
Pool minimum depth:0,8 m
Pool maximum depth:2,1 m
Pool maximum length:12 m
When is the pool open?All year
Opening hours:06:00 - 18:00
The pool also has:
Pool bar
Lifesaving equipment
Blow-up pool toys
Around the pool, there are also available:
Showers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
Cabanas
Spa facilities
Shop selling swimsuits, goggles etc.
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Resort where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 2,5 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 12:30 - Check-out: 10:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? no
Has the hotel closed during the pandemic? Yes Reopening Date: 06/10/2020
Three-Bedroom VillaOn the ground floor, the villa has two bedrooms with AC, an adjoining door, and en-suite bathrooms, as well as a open verandah with living area. The upper floor is an open gallery with two king size beds and a third bathroom complete with shower. All beds on this upper floor have mosquito nets but no AC, as the design is open to the natural elements surrounding the villa. The villa offers a fully equipped kitchen with fridge and gas oven. The dining area has a carved, wooden dining table.
One-Bedroom Suite with Ocean ViewThese suites offer a private verandah with ocean view. They are equipped with a an AC, fan, and mosquito nets. The bathroom has a stone shower and double washbasin. All rooms have a king size bed. The ground floor suites can be equipped with an extra bed for one person. The top floor suites have a third bed, which is 80x188cm, that doubles as a bed and/or a daybed/sofa.
Penthouse ApartmentThis spacious apartment comprises 1 living room, 4 separate bedrooms and 3 bathrooms with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides air conditioning, a coffee machine, a seating area as well as a terrace with sea views. The unit offers 4 beds.
Guest Reviews
9.2
Excellent
Staff
Waterlovers Beach Resort boasts a team of friendly and helpful staff who are efficient and super attentive to guests' needs. The characterful individuals, including the lovely manager Valentina, ensure fantastic customer service and pay attention to privacy and customer care. Guests have praised the extraordinarily nice and super friendly staff, who cater to their every need. The beach boy was also singled out for being super lovely and helpful. In summary, the staff, especially Valentina and her team, hold this place together with their personalities, earning the highest praise from guests.
Yes, Waterlovers Beach Resort has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Waterlovers Beach Resort.
No, Waterlovers Beach Resort doesn't allow dogs.
Yes, parking facilities are available at Waterlovers Beach Resort.