Le Grand Hôtel - Domaine De Divonne
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Summary of reviewsLe Grand Hôtel - Domaine De Divonne largely garners positive feedback from its guests, making it a preferred choice for those seeking both relaxation and activity in an elegant setting. The hotel's exceptional location in Divonne-les-Bains, close to Geneva, shops and local amenities, is frequently praised. Guests appreciate the tranquil, beautiful environment within a large park, offering stunning views and an elegant Art Deco charm. The architecture and spacious, well-appointed rooms add to its appeal, providing a peaceful yet centrally located base for exploring nearby Geneva and recreational facilities such as the golf course and casino.
The breakfast offerings are a highlight with guests praising the delicious, varied and rich selection, featuring items like scrambled eggs, cold cuts, fresh juices and top-quality pastries. Dining experiences at the hotel's multiple restaurants also receive positive mentions for their high quality and excellent service, although some improvements in menu variety and service speed could enhance the experience further.
Rooms are lauded for their spaciousness, cleanliness and charming, elegant atmosphere, often featuring large and comfortable beds and functional bathrooms. Guests enjoy the serene views from balconies, overlooking gardens, the pool or even Lake Geneva and the Alps. However, some rooms show signs of aging with worn carpets and outdated amenities, which detracts slightly from the overall experience.
Cleanliness is a consistently strong point with the hotel maintaining a high standard throughout. Guests frequently describe the rooms and common areas as spotless, although a few point out the need for modernization in certain areas.
The staff at Le Grand Hôtel - Domaine De Divonne are frequently highlighted as friendly, attentive and professional, contributing significantly to a welcoming and enjoyable stay. Their dedication to high-quality service is noted, despite occasional mentions of being overwhelmed or needing better communication tools.
Complementary amenities like free parking, a well-regarded golf course and a good-sized outdoor pool contribute positively to the overall guest experience. However, mixed feedback on the gym's operating hours and the inconsistent quality of wifi suggests areas for minor improvements.
Overall, Le Grand Hôtel - Domaine De Divonne offers a comfortable, elegant stay with many aspects receiving high praise, particularly its location, cleanliness, breakfast offerings and dedicated staff, while some areas could benefit from updates and enhancements.
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The breakfast offerings are a highlight with guests praising the delicious, varied and rich selection, featuring items like scrambled eggs, cold cuts, fresh juices and top-quality pastries. Dining experiences at the hotel's multiple restaurants also receive positive mentions for their high quality and excellent service, although some improvements in menu variety and service speed could enhance the experience further.
Rooms are lauded for their spaciousness, cleanliness and charming, elegant atmosphere, often featuring large and comfortable beds and functional bathrooms. Guests enjoy the serene views from balconies, overlooking gardens, the pool or even Lake Geneva and the Alps. However, some rooms show signs of aging with worn carpets and outdated amenities, which detracts slightly from the overall experience.
Cleanliness is a consistently strong point with the hotel maintaining a high standard throughout. Guests frequently describe the rooms and common areas as spotless, although a few point out the need for modernization in certain areas.
The staff at Le Grand Hôtel - Domaine De Divonne are frequently highlighted as friendly, attentive and professional, contributing significantly to a welcoming and enjoyable stay. Their dedication to high-quality service is noted, despite occasional mentions of being overwhelmed or needing better communication tools.
Complementary amenities like free parking, a well-regarded golf course and a good-sized outdoor pool contribute positively to the overall guest experience. However, mixed feedback on the gym's operating hours and the inconsistent quality of wifi suggests areas for minor improvements.
Overall, Le Grand Hôtel - Domaine De Divonne offers a comfortable, elegant stay with many aspects receiving high praise, particularly its location, cleanliness, breakfast offerings and dedicated staff, while some areas could benefit from updates and enhancements.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel for Honeymoon
Casino Hotel
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Le Grand Hôtel - Domaine De Divonne enjoys an exceptional location, praised by guests for its proximity to Geneva, shops, restaurants and local amenities. Situated in the heart of Divonne-les-Bains, the hotel features a tranquil and peaceful environment, perfect for a relaxing stay. The setting is frequently described as beautiful and magnificent with the hotel nestled within a large park that offers stunning views and an old-fashioned, elegant charm reminiscent of grand Art Deco hotels. The hotel’s architecture is a highlight, combining style with comfort in spacious and well-appointed rooms. Guests appreciate the quiet yet central position, allowing easy access to recreational facilities, the golf course and the casino. The location is especially lauded for providing an ideal base to explore nearby Geneva and its surroundings. Overall, the combination of serene natural beauty and convenient access to urban amenities makes it a top choice for travelers seeking both relaxation and activity.
Le Grand Hôtel - Domaine De Divonne garners praise for its breakfast offerings, which are frequently highlighted as a key strength of the hotel experience. The breakfast is characterized as delicious, varied and rich, accommodating a wide array of tastes. Guests appreciate the extensive choices available, such as scrambled eggs, cold cuts, fresh juices and a range of pastries with croissants receiving special mention for their quality.
The breakfast ambiance also contributes positively; many reviews note the pleasure of enjoying breakfast on a beautiful terrace or in a splendid Art Deco dining room. The setting, whether in a bright room or a shaded outdoor terrace, enhances the dining experience.
Though there are mentions of basic buffet options and some dissatisfaction with limited breakfast choices, the overall sentiment remains highly positive with terms like sumptuous, hearty and plentiful frequently used. Exceptional service and fresh products further elevate the breakfast offering, making it a memorable start to the day for guests at Le Grand Hôtel - Domaine De Divonne.
The dining experience at Le Grand Hôtel - Domaine De Divonne receives mixed but generally positive reviews. Guests consistently highlight the very good quality of food served at the hotel's multiple dining venues, including the excellent meals at the restaurant Les Présidents and the Terrasse Restaurant, known for its delicious dishes and a beautiful view of Mont Blanc. The casino restaurant is also praised for its attentive and professional staff and generous Franco-Lebanese cuisine.
The restaurants at the hotel offer a variety of dining experiences, from poolside dining to indoor settings, but it seems that the first-floor restaurant is only open for breakfast, limiting some dining options. Guests appreciate the high quality and service of the hotel's restaurants overall, though there are occasional mentions of the menu being in need of more variety and some finding the restaurant not worth the price.
On the downside, some guests report long waiting times to get a table and slow service during dinner, which can detract from the otherwise excellent quality of the food. Others note that the restaurant was sometimes fully booked or had few choices available, which could be disappointing for guests seeking a wider variety. Additionally, the ambiance has been criticized for being too cold with no outside seating available.
Despite these minor issues, the overall sentiment remains positive with many guests enjoying their meals and praising the delicious breakfast and dinner options. The staff's ability to maintain high standards of service and the appealing presentation and taste of the dishes contribute to a generally satisfying culinary experience at the hotel.
Le Grand Hôtel - Domaine De Divonne offers rooms that are generally praised for their spaciousness and cleanliness. Many guests highlight the charming and elegant atmosphere with some rooms having a retro or castle-like decoration. The large and comfortable beds are often appreciated, as well as functional bathrooms. The rooms tend to be well-isolated from noise, contributing to a peaceful stay. Additionally, the views from the rooms, often overlooking the gardens, the pool or even Lake Geneva and the Alps, are frequently mentioned. Balconies add to the appeal, offering a pleasant spot to enjoy the scenery.
Despite these positives, the rooms do show signs of aging with worn carpets, outdated bathrooms and old-fashioned decor. Some guests have noted maintenance issues, such as broken faucets or roller shutters. While some find the smaller rooms to be cramped and not up to the four-star standard, others appreciate the unique charm of these vintage accommodations. The hotel's warm atmosphere, cleanliness and attentive service are recurrent highlights, contributing to a comfortable and pleasant stay. However, the lack of modern amenities like air conditioning and kettles, along with occasional poor soundproofing, could detract from the experience for some guests.
Overall, the vast majority of reviews emphasize a very comfortable and clean stay in an elegantly aged hotel with beautiful views and a peaceful ambiance, despite needing some updates and renovations.
Le Grand Hôtel - Domaine De Divonne features a variety of bedding experiences according to guest reviews. Many guests find the beds very comfortable, praising their softness and the ample provision of pillows. Descriptions often highlight "very comfortable bedding," "comfortable fluffy bed," and "excellent quality" bedding. Additionally, some reviews also mention large and king-size beds as having high-quality comfort.
Despite these positives, there are recurring concerns about bed sizes, particularly the 140cm double beds. Some guests felt these were too small for a 4-star hotel. Others pointed out that the mattresses, described as old and very soft, often led to discomfort. A few reviews mentioned the beds being "too soft" or "uncomfortable," with some even calling for a change in bedding due to outdated or sagging mattresses.
Overall, while many find the comfort level satisfactory or even exemplary, there's a significant portion of feedback focused on size and mattress quality that suggests room for improvement.
The reviews of Le Grand Hôtel - Domaine De Divonne consistently highlight its excellent cleanliness. Guests praised the pristine condition of the rooms, using phrases such as spotlessly clean and squeaky clean repeatedly. The hotel's cleanliness extends to all aspects, maintaining a high standard throughout the establishment. This commitment to hygiene and cleanliness was noted by many reviewers, who found the rooms and common areas to be exceptionally tidy.
However, scattered among the glowing reviews are a few critiques. Some found certain areas in need of modernization, particularly mentioning old-fashioned faucets and dusty carpets. A few reviews pointed out that the bathrooms and some parts of the hotel are showing signs of wear with mentions of neglected bathroom seals and dustiness. Additionally, there were comments about the swimming pool aging and window edges requiring more attention.
Despite these occasional remarks, the overall sentiment remains positive with the hotel being described as very clean, comfortable and well-maintained. The dedication to cleanliness is clearly a strong point for Le Grand Hôtel - Domaine De Divonne, frequently noted and appreciated by those who have stayed there.
Le Grand Hôtel - Domaine De Divonne boasts an impressively dedicated and professional staff that consistently receives high praise from its guests. The hotel's team is recognized for their attentiveness and warm welcomes, ensuring that visitors feel valued from the moment they arrive. Guests frequently mention the friendliness and helpfulness of the personnel, highlighting how the staff goes above and beyond to meet their needs.
The reception staff, in particular, are noted for their courteous and professional demeanor, adding an extra touch of hospitality that enhances the overall guest experience. Language is not a barrier here with many reviews pointing out effective communication in both French and English.
Moreover, the staff's cooperative nature and readiness to assist with requests contribute significantly to an enjoyable stay. Despite occasional mentions of staff being overwhelmed or the need for better communication tools, the general consensus remains extremely positive. The personnel's kindness, smiles and willingness to make amends when necessary—such as offering a bottle of champagne for inconveniences—illustrate their commitment to outstanding service.
In summary, the staff at Le Grand Hôtel - Domaine De Divonne is a key asset, frequently described as friendly, attentive and professional, making it a standout choice for travelers seeking courteous and efficient service.
The wifi quality at Le Grand Hôtel - Domaine De Divonne has received mixed feedback from guests. Most reviews highlight that the wifi is slow and inconsistent with some noting poor connectivity and frequent interruptions. Additionally, a few guests mentioned complete outages and the difficulty in accessing the French phone network in their rooms. Despite these issues, there is a mention of quality wifi, suggesting that experiences might vary depending on the room or area within the hotel.
Guests of 'Le Grand Hôtel - Domaine De Divonne' commented on the gym and fitness facilities, highlighting several positive aspects. The gym was described as great and its availability at no extra charge was appreciated. Visitors enjoyed the benefit of complimentary access, making it convenient for their fitness routines. However, some feedback suggested a need for improvement, mentioning that the wellness space felt worn and the spa area was not well maintained. Additionally, the limited operating hours with the gym not opening before 10am, were noted as being less than ideal for early risers. Overall, the fitness facilities received praise but could benefit from some enhancements and better maintenance.
Le Grand Hôtel - Domaine De Divonne offers a variety of pool experiences with an emphasis on outdoor relaxation. The outdoor pool is generally praised as nice, appealing and picturesque, providing a relaxing and enjoyable setting for guests. It is described as a good size and well-maintained when clean with some guests noting it as a beautiful and lovely feature. The pool area is easily accessible, well-ventilated and features a nice relaxation area, enhancing the overall spa and wellness experience.
However, the pool's temperature and maintenance receive mixed feedback. Many guests appreciate the heated aspect of the pool, but some have encountered inconsistencies with the heating, describing the water as occasionally freezing or simply unheated. Maintenance issues, such as cold green water and a need for cleaning and renovation, have also been pointed out, along with comments on the closure of the pool during unexpected times.
Additional amenities such as a jacuzzi and steam room have some drawbacks with mentions of a basic wellness area, a tired steam room and a removed or missing jacuzzi. The sauna and gym complement the wellness facilities, though the overall impression of the poolside services and maintenance is that there is room for improvement. Despite these concerns, the positive reviews highlight a generally pleasant and spacious pool area suitable for relaxation and leisure.
Le Grand Hôtel - Domaine De Divonne offers various parking options, including free parking and a secure motorcycle garage. Guests frequently mention the availability of large, spacious parking areas. Despite this, some reviews note difficulties in finding spots during weekends and the parking lot's layout can be challenging to navigate. The hotel also features an electric charging station, catering to eco-conscious travelers. Overall, the parking facilities are generally well-regarded for their convenience and security.
Le Grand Hôtel - Domaine De Divonne receives high praise for its close proximity to local golf courses, making it an ideal destination for golfers. Guests frequently mention the convenience of nearby golfing facilities, including well-maintained courses and related services. Dining options like the golf restaurant, Pavillion du Golfe, offer not only excellent meals but also stunning views of Mont Blanc from the terrace, enhancing the overall experience of a stay focused on golf and relaxation.
Le Grand Hôtel - Domaine De Divonne holds a four-star rating but has received mixed reviews regarding its facilities and services. Guests have commented that the hotel is in need of modernization and that the current state of the facilities feels outdated. There were several mentions of the hotel not meeting the expectations of a four-star establishment with some guests expressing disappointment that the experience did not match the advertised rating.
Notably, the absence of basic amenities like a coffee machine was highlighted as surprising and unacceptable for a hotel of this standard. Service quality also drew criticism with some reviewers stating that the staff did not meet the criteria expected of a four-star hotel. Despite some positive remarks suggesting it is deserving of its four-star rating, the consensus points towards a need for significant improvements in both services and facilities to align with the expectations of a four-star stay.
Le Grand Hôtel - Domaine De Divonne is ideally located in the heart of the area, offering direct access to a nearby casino, which many guests found to be a major plus. The casino's proximity is convenient for both leisure and entertainment and having the option to visit without even leaving the hotel adds a level of ease and comfort. While the casino is currently undergoing renovations, which has impacted its charm and ambiance to some degree, its affordability and usefulness remain highlights. Guests appreciate the professional and secure environment provided by the casino staff. Despite some temporary drawbacks due to ongoing construction, the seamless access and the casino's close ties to the village enhance the overall experience for visitors.
Le Grand Hôtel - Domaine De Divonne features a heated pool, typically maintained at a comfortable 28°C, which many guests appreciate. However, some reviews indicate inconsistency in the pool's heating with a few suggesting that the pool occasionally feels unheated. Despite this, the heated swimming pool remains a notable aspect of their stay, providing a pleasant experience for those who enjoy a warm swim.
Le Grand Hôtel - Domaine De Divonne features a picturesque outdoor pool that is both spacious and well-equipped with numerous sunbeds and readily available towels. Guests appreciate the cool, heated pool, providing comfort regardless of the weather. Direct access to the pool is a convenience many have enjoyed. However, some noted that the pool could benefit from more frequent cleaning and that it closes earlier than expected. Additionally, the removal of the jacuzzi has been missed by some visitors. Overall, the pool area provides a pleasant and comfortable experience for guests seeking relaxation.
Le Grand Hôtel - Domaine De Divonne is often characterized by its luxurious ambiance and setting. Guests describe the hotel as a luxury palace, offering a truly luxurious experience. The establishment itself is praised for its opulence and the wonderful, luxurious atmosphere that it provides. Despite the grandeur and the luxury that the hotel exudes, some reviews note that the property could benefit from some updates and restoration to recapture its former glory.
Nestled in a serene natural setting, Le Grand Hôtel - Domaine De Divonne offers the ideal atmosphere for a romantic escape. Guests have repeatedly highlighted the hotel as being "romantic" and "very romantic," praising it as the perfect destination for couples looking to relax and enjoy each other's company. The calm and peaceful surroundings contribute significantly to the overall tranquil experience. Visitors consistently appreciate the warm welcome and attentive staff, which add to the hotel's charm. Whether planning a romantic weekend or just seeking a lovely evening and night, this hotel provides a soothing retreat tailored for couple relaxation.
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Location
Breakfast
The breakfast ambiance also contributes positively; many reviews note the pleasure of enjoying breakfast on a beautiful terrace or in a splendid Art Deco dining room. The setting, whether in a bright room or a shaded outdoor terrace, enhances the dining experience.
Though there are mentions of basic buffet options and some dissatisfaction with limited breakfast choices, the overall sentiment remains highly positive with terms like sumptuous, hearty and plentiful frequently used. Exceptional service and fresh products further elevate the breakfast offering, making it a memorable start to the day for guests at Le Grand Hôtel - Domaine De Divonne.
Dinner
The restaurants at the hotel offer a variety of dining experiences, from poolside dining to indoor settings, but it seems that the first-floor restaurant is only open for breakfast, limiting some dining options. Guests appreciate the high quality and service of the hotel's restaurants overall, though there are occasional mentions of the menu being in need of more variety and some finding the restaurant not worth the price.
On the downside, some guests report long waiting times to get a table and slow service during dinner, which can detract from the otherwise excellent quality of the food. Others note that the restaurant was sometimes fully booked or had few choices available, which could be disappointing for guests seeking a wider variety. Additionally, the ambiance has been criticized for being too cold with no outside seating available.
Despite these minor issues, the overall sentiment remains positive with many guests enjoying their meals and praising the delicious breakfast and dinner options. The staff's ability to maintain high standards of service and the appealing presentation and taste of the dishes contribute to a generally satisfying culinary experience at the hotel.
Rooms
Despite these positives, the rooms do show signs of aging with worn carpets, outdated bathrooms and old-fashioned decor. Some guests have noted maintenance issues, such as broken faucets or roller shutters. While some find the smaller rooms to be cramped and not up to the four-star standard, others appreciate the unique charm of these vintage accommodations. The hotel's warm atmosphere, cleanliness and attentive service are recurrent highlights, contributing to a comfortable and pleasant stay. However, the lack of modern amenities like air conditioning and kettles, along with occasional poor soundproofing, could detract from the experience for some guests.
Overall, the vast majority of reviews emphasize a very comfortable and clean stay in an elegantly aged hotel with beautiful views and a peaceful ambiance, despite needing some updates and renovations.
Beds
Despite these positives, there are recurring concerns about bed sizes, particularly the 140cm double beds. Some guests felt these were too small for a 4-star hotel. Others pointed out that the mattresses, described as old and very soft, often led to discomfort. A few reviews mentioned the beds being "too soft" or "uncomfortable," with some even calling for a change in bedding due to outdated or sagging mattresses.
Overall, while many find the comfort level satisfactory or even exemplary, there's a significant portion of feedback focused on size and mattress quality that suggests room for improvement.
Cleanliness
However, scattered among the glowing reviews are a few critiques. Some found certain areas in need of modernization, particularly mentioning old-fashioned faucets and dusty carpets. A few reviews pointed out that the bathrooms and some parts of the hotel are showing signs of wear with mentions of neglected bathroom seals and dustiness. Additionally, there were comments about the swimming pool aging and window edges requiring more attention.
Despite these occasional remarks, the overall sentiment remains positive with the hotel being described as very clean, comfortable and well-maintained. The dedication to cleanliness is clearly a strong point for Le Grand Hôtel - Domaine De Divonne, frequently noted and appreciated by those who have stayed there.
Staff
The reception staff, in particular, are noted for their courteous and professional demeanor, adding an extra touch of hospitality that enhances the overall guest experience. Language is not a barrier here with many reviews pointing out effective communication in both French and English.
Moreover, the staff's cooperative nature and readiness to assist with requests contribute significantly to an enjoyable stay. Despite occasional mentions of staff being overwhelmed or the need for better communication tools, the general consensus remains extremely positive. The personnel's kindness, smiles and willingness to make amends when necessary—such as offering a bottle of champagne for inconveniences—illustrate their commitment to outstanding service.
In summary, the staff at Le Grand Hôtel - Domaine De Divonne is a key asset, frequently described as friendly, attentive and professional, making it a standout choice for travelers seeking courteous and efficient service.
Wi-Fi
Gym
Pool
However, the pool's temperature and maintenance receive mixed feedback. Many guests appreciate the heated aspect of the pool, but some have encountered inconsistencies with the heating, describing the water as occasionally freezing or simply unheated. Maintenance issues, such as cold green water and a need for cleaning and renovation, have also been pointed out, along with comments on the closure of the pool during unexpected times.
Additional amenities such as a jacuzzi and steam room have some drawbacks with mentions of a basic wellness area, a tired steam room and a removed or missing jacuzzi. The sauna and gym complement the wellness facilities, though the overall impression of the poolside services and maintenance is that there is room for improvement. Despite these concerns, the positive reviews highlight a generally pleasant and spacious pool area suitable for relaxation and leisure.
Parking
Golf
4 Star
Notably, the absence of basic amenities like a coffee machine was highlighted as surprising and unacceptable for a hotel of this standard. Service quality also drew criticism with some reviewers stating that the staff did not meet the criteria expected of a four-star hotel. Despite some positive remarks suggesting it is deserving of its four-star rating, the consensus points towards a need for significant improvements in both services and facilities to align with the expectations of a four-star stay.
Casino
Heated Pool
Outdoor Pool
Luxury
Romantic
Yes, Le Grand Hôtel - Domaine De Divonne has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Le Grand Hôtel - Domaine De Divonne.
Yes, Le Grand Hôtel - Domaine De Divonne welcomes dogs.
Yes, parking facilities are available at Le Grand Hôtel - Domaine De Divonne.
Yes, Le Grand Hôtel - Domaine De Divonne has a gym.
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