Centara West Bay Hotel & Residences Doha
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Summary of reviewsCentara West Bay Hotel & Residences Doha, located in the heart of Doha's upscale West Bay area, stands out as a prime destination for both leisure and business travelers. Its strategic location offers easy access to the beach, City Center Mall, numerous restaurants and services. Key tourist attractions such as Katara, The Pearl and the DECC metro station are nearby, making it an ideal base for exploring the city despite minor inconveniences due to ongoing construction and road maintenance.
Guests are particularly impressed by the hotel's spacious, well-furnished apartments and clean, comfortable rooms. The rooms are noted for their modern design, ample natural light and stunning views, especially from higher floors. The friendly and helpful staff, frequently praised for their high level of service, contribute significantly to the positive experience, ensuring a welcoming and accommodating environment.
The breakfast experience, although generally appreciated for its delicious and varied options, does have some room for improvement. Guests valued the personalized and friendly service but noted that more variety and a larger dining space would better meet five-star expectations. Dinners at the hotel are well-regarded, particularly the Thai restaurant for its delectable cuisine and excellent service. While some guests found certain dishes disappointing, the overall dining experience remains a highlight.
Cleanliness is a strong point for the hotel with many reviews mentioning the spotless rooms and well-maintained facilities. Although there are occasional mentions of specific issues like dirty windows and blocked drainage, the general sentiment is positive. The gym and pool facilities receive favorable reviews for being clean and well-equipped, though access to the pool can be somewhat limited due to reservation requirements and maintenance schedules.
The hotel's close proximity to the seaside is another plus, offering stunning ocean views and a variety of pool options, including a saltwater pool. While there is no direct beach access, the nearby shore and beach views compensate for this. Complimentary parking options, both inside and outside, are appreciated, though some guests found navigating the facilities challenging.
Centara West Bay excels in catering to families, providing spacious rooms, a safe children's play area and a well-received Kids Club with engaging activities. The family-friendly atmosphere, coupled with the hotel's location and excellent service, makes it a top choice for family vacations.
Overall, Centara West Bay Hotel & Residences Doha is celebrated for its prime location, spacious and clean accommodations, commendable staff service and family-friendly environment. While there are areas that could use some improvements, particularly in breakfast variety and pool access logistics, the hotel remains a well-received option for visitors seeking a comfortable and convenient stay in Doha.
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Guests are particularly impressed by the hotel's spacious, well-furnished apartments and clean, comfortable rooms. The rooms are noted for their modern design, ample natural light and stunning views, especially from higher floors. The friendly and helpful staff, frequently praised for their high level of service, contribute significantly to the positive experience, ensuring a welcoming and accommodating environment.
The breakfast experience, although generally appreciated for its delicious and varied options, does have some room for improvement. Guests valued the personalized and friendly service but noted that more variety and a larger dining space would better meet five-star expectations. Dinners at the hotel are well-regarded, particularly the Thai restaurant for its delectable cuisine and excellent service. While some guests found certain dishes disappointing, the overall dining experience remains a highlight.
Cleanliness is a strong point for the hotel with many reviews mentioning the spotless rooms and well-maintained facilities. Although there are occasional mentions of specific issues like dirty windows and blocked drainage, the general sentiment is positive. The gym and pool facilities receive favorable reviews for being clean and well-equipped, though access to the pool can be somewhat limited due to reservation requirements and maintenance schedules.
The hotel's close proximity to the seaside is another plus, offering stunning ocean views and a variety of pool options, including a saltwater pool. While there is no direct beach access, the nearby shore and beach views compensate for this. Complimentary parking options, both inside and outside, are appreciated, though some guests found navigating the facilities challenging.
Centara West Bay excels in catering to families, providing spacious rooms, a safe children's play area and a well-received Kids Club with engaging activities. The family-friendly atmosphere, coupled with the hotel's location and excellent service, makes it a top choice for family vacations.
Overall, Centara West Bay Hotel & Residences Doha is celebrated for its prime location, spacious and clean accommodations, commendable staff service and family-friendly environment. While there are areas that could use some improvements, particularly in breakfast variety and pool access logistics, the hotel remains a well-received option for visitors seeking a comfortable and convenient stay in Doha.
Luxury Hotel
Hotel near Golf Courses
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Children's Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
5-Star Hotel
Hotel with Children's Pool
Hotel with Indoor Pool
Guest Reviews
Located in the heart of Doha's West Bay area, the Centara West Bay Hotel & Residences enjoys a prime position that places guests in close proximity to all the city's offerings. The hotel stands out for its stellar location, being a short walk from the beach, City Center Mall and numerous restaurants and services.
Guests consistently highlight the convenience of the hotel's setting, ideal for both leisure and business travelers with easy access to major tourist destinations like Katara and The Pearl, as well as the DECC metro station. Despite some challenges due to ongoing construction and road maintenance around the area, visitors appreciate the strategic location that overlooks the sea and is surrounded by beautiful towers and hotels.
The hotel's spacious, well-furnished apartments and clean and comfortable rooms are additional draws, along with the helpful and friendly staff. With excellent facilities like a swimming pool and gym and amenities that cater to families, Centara West Bay is often described as a beautiful and peaceful retreat in a bustling city.
The breakfast experience at Centara West Bay Hotel & Residences Doha offers a mixed bag of reviews, though it tilts towards the positive. Many guests appreciated the delicious and varied options with some describing it as fab and exceptional. The staff, particularly the omelette team and specific individuals like Rizal, Peacl and Ennqves, received high praise for their excellent and respectful service.
However, several reviews pointed out limitations, noting the absence of a buffet and a repetitive menu. Some guests mentioned that the breakfast options were limited for a five-star hotel and that the quality could be improved. The small breakfast hall and limited variety were also highlighted as areas needing enhancement. Despite these critiques, the breakfast was still described as good and many appreciated the ability to order personalized breakfast either in the room or the restaurant.
Overall, the breakfast stands out for its friendly service and satisfying taste but could benefit from greater variety and larger dining space to meet the expectations of a five-star experience.
The dining experience at Centara West Bay Hotel & Residences Doha is generally well-regarded by guests. The hotel boasts three on-site restaurants offering a variety of cuisines, including Arab, Thai and Indian with different ambience and settings. The Thai restaurant garners specific praise for its delicious food, friendly service and talented Chef Anwar. Guests highlight the warm hospitality and comfort of the dining experience with room service also receiving commendations for its excellent dinner options.
Although some diners found the food in the Thai restaurant disappointing, the same establishment was still applauded for its aesthetic and other tasty dishes. The Indian restaurant gets mixed reviews with some enjoying the experience, while others were not as satisfied. Additionally, a few guests mentioned that the food quality in some restaurants could be improved and suggested more variety.
For those in search of a delightful dining experience, the hotel's restaurants are noted for their yummy food and excellent service, although the relatively high prices and the occasional lack of food variety were noted. Overall, the hotel’s culinary offerings are considered a worthwhile aspect of the stay, especially when coupled with its convenient location near shopping malls and transport links.
Centara West Bay Hotel & Residences Doha boasts spacious, modern apartments with comfortable and clean rooms. Guests appreciate the ample size of the apartments, often mentioning the large living spaces, well-equipped kitchens and multiple bathrooms. The views, especially from the higher floors and sea-facing rooms, are highlighted for their beauty.
The rooms' modern design with large windows that allow plenty of natural light and smart lighting control, add to the overall positive experience. The bedding is noted as very comfortable and guests value the choice of pillows provided. The cleanliness of the rooms is frequently mentioned with many guests expressing satisfaction with the neat and tidy state upon arrival.
Despite a few mentions of outdated furnishings and minor maintenance issues, the general consensus on the room quality is highly favorable. The spacious and quiet rooms make for a relaxing stay, enhanced by the friendly and accommodating hotel staff. Several guests spoke highly of the comfortable and functional kitchenettes, which are fully equipped for convenience.
Overall, the hotel provides a pleasant and accommodating environment with its spacious, clean and comfortable rooms, making it an excellent choice for families and long-term stays.
At Centara West Bay Hotel & Residences Doha, the feedback on the beds presents a mixed picture. On the positive side, many guests found the beds to be comfortable with some describing them as cozy, very comfortable or even luxurious. The spacious and well-maintained rooms were often highlighted, adding to the overall appeal of the accommodations. A notable feature appreciated by some was the choice of two types of pillows, catering to different preferences.
However, not all experiences were favorable. A significant number of reviews mentioned discomfort with specific complaints about the beds being too soft or too small, which was especially problematic for couples. Pillows were a frequent point of contention, criticized for being thin, unclean and sometimes having strange odors. These issues led to instances of poor sleep and back pains for some guests.
In summary, while many guests enjoyed a comfortable stay thanks to the quality of the beds and pillows, there were notable concerns regarding cleanliness and comfort for others.
Centara West Bay Hotel & Residences Doha generally receives commendations for its cleanliness with many guests noting that the hotel and its facilities are well-maintained and spotless. Cleanliness seems to be a strong point, as numerous reviews mention that the rooms are consistently clean and spacious with clean bathrooms and well-maintained amenities. The staff is commended for their professionalism and efficiency in maintaining a high standard of cleanliness throughout the property. Common areas such as the lobby also receive praise for being tidy and welcoming.
However, there are occasional criticisms regarding specific issues such as dirty windows, blocked drainage in the master bedroom toilet and dirty refrigerators upon arrival. Some guests have noted that cleaning services can be slow, late or sometimes inconsistent and certain areas like exterior glass and living room rugs could use more attention. Despite these lapses, the overall sentiment towards cleanliness remains positive with many appreciating the neat and comfortable environment the hotel provides.
The cleanliness of the property is frequently coupled with positive comments on the hotel's great location, spacious accommodations and commendable staff service, making it a well-received choice for visitors looking for a tidy and well-maintained place to stay.
Nestled in the heart of Doha, the Centara West Bay Hotel & Residences remains a standout choice largely thanks to its exemplary staff. Guests consistently commend the hotel for its helpful and friendly team with numerous mentions of the exceptional customer service they provide. Reception staff, including specific praise for individuals such as Mr. Tahir, are regularly highlighted for their courteous and professional demeanor.
Many guests note the warm and welcoming atmosphere created by the accommodating employees, including the delightful room cleaning personnel and the attentive restaurant staff. The concierge team also receives appreciation for their friendliness and proactive approach. Positive experiences with the night management team and key individuals like Mr. Stefan and Ms. Fatima add to the hotel's favorable reputation.
However, the reviews also indicate variability in guest experiences. Some visitors report less favorable interactions, citing instances of unhelpful or indifferent behavior from certain receptionists. Yet, these criticisms are often balanced by the overall positive sentiment towards the staff's accommodating nature and quick resolution of issues.
In addition to the commendable service, the hotel's prime location close to the beach, engaging room upgrades and cleanliness contribute to a highly regarded experience for both business and leisure travelers. Ultimately, while there are areas for improvement, particularly in training consistency, the staff at Centara West Bay Hotel & Residences play a significant role in ensuring a pleasant and memorable stay for their guests.
The Centara West Bay Hotel & Residences Doha generally receives positive feedback concerning its WiFi services. Guests consistently underline the quality of the hotel's internet, highlighting the strong, stable and high-speed WiFi connections available throughout the property, both in rooms and public areas. The internet strength is suitable for various uses, including gaming and other activities that require a robust connection. The hotel provides unlimited WiFi at no extra charge, which adds to the convenience for guests. However, there are occasional remarks about slow speeds and intermittent disconnections. Some dissatisfaction is noted related to the lack of a desk in the rooms, which could be a concern for business travelers. Nonetheless, the overall sentiment around the WiFi experience is largely favorable.
The gym at Centara West Bay Hotel & Residences Doha receives favorable feedback from guests. Described as great, excellent and very good, the facility is praised for being clean, spacious and well-equipped. The gym area is considered lovely with all amenities in proper working order. Additionally, the presence of an indoor pool alongside the gym enhances the overall fitness experience for guests.
Centara West Bay Hotel & Residences Doha offers a variety of pool experiences with both positive and negative feedback. The main pool boasts an ocean view, which provides a scenic backdrop for guests. The facilities are praised for being nice and well-maintained and there is a heated indoor pool and a jacuzzi available, contributing to a pleasant spa experience. Additionally, the pool is suitable for kids and considered very safe for children. Its cleanliness is frequently highlighted with many mentioning the pool being in good condition and the water temperature being well-controlled.
However, there are also several criticisms. The pool is often described as small for a hotel of its size and guests can only access it by reservation with each session limited to one hour. This scheduling system appears to have caused confusion and frustration among guests with some noting that they were not informed about the reservation requirement or the limited time slots. The pool being closed on Mondays and undergoing occasional maintenance or renovation also added to the inconvenience. There were instances of the indoor pool needing maintenance with chipped tiles and varying water temperatures being pointed out.
Overall, while the indoor pool and its ocean view receive appreciation, logistical issues regarding access and maintenance detract from the overall experience.
Centara West Bay Hotel & Residences Doha offers guests an extraordinary stay, highlighted by stunning beach views and a location that is just a stone's throw from the seaside. The hotel's beachfront location is complemented by a variety of amenities including both a saltwater pool and a beach pool, providing an array of options for guests looking to relax by the water. Situated in West Bay, this hotel is ideally positioned for easy travel both north and south of Doha with convenient access to a nearby shopping center and the metro. Even though some guests mentioned a lack of direct beach access, the hotel's proximity to the shore and ocean views remain standout features, making it an appealing choice for beach lovers.
Guests at Centara West Bay Hotel & Residences Doha generally appreciate the availability and cost-free nature of the parking facilities. There are ample options both inside and outside with a large basement area providing plenty of space. Many reviews highlight the benefit of free parking, including substantial underground options. However, there are mixed comments regarding the convenience of these facilities. While some users found parking consistently available, others noted challenges such as narrow spaces, the need to use two elevators to reach certain parking levels and temporary closures due to maintenance.
Notably, there is no valet parking service, which disappointed some guests. Additionally, navigating the parking areas can be somewhat tricky due to reversed routes and occasional dustiness. A few reviews pointed out that the proximity between the parking facilities and rooms could be improved. Despite these issues, the overall sentiment about the parking at the hotel leans positive with many calling it good and mentioning sufficient external and internal options.
Centara West Bay Hotel & Residences Doha is highly regarded as a family-friendly destination, perfect for those seeking a suitable environment for family vacations. The hotel is noted for its spacious, comfortable rooms that cater to the needs of families, making it easy for everyone to relax and enjoy their stay. Positive feedback highlights the safe children's play area and the helpful Kids Club, which provide special activities to keep the little ones entertained.
The hotel staff's friendliness and attentiveness to families enhance the overall experience, fostering a family-oriented atmosphere that guests appreciate. Families will find the hotel's family-friendly approach and hospitable environment welcoming and conducive to a pleasant stay.
While the hotel excels in providing a clean, quiet and non-conservative dining experience, it also ensures that all essential facilities for a happy family vacation are available on-site. Whether it's for family entertainment or swimming in the child-friendly pool, Centara West Bay Hotel supports an ideal setting for a memorable family staycation.
Centara West Bay Hotel & Residences Doha portrays itself as a five-star establishment, boasting luxury amenities and a modern atmosphere. Many guests have highlighted it as a luxurious and excellent hotel with friendly, professional staff. The cleanliness and service have often been praised, reflecting some aspects of its five-star rating.
However, there are mixed impressions regarding its five-star status. Some reviews express disappointment, noting that while certain amenities meet the five-star level, aspects like the breakfast and overall decor feel outdated and subpar. There have been mentions of the hotel's overall standard dropping from its previously acclaimed five-star status, leading some to question its current classification. Despite these critiques, many still consider it a very nice and clean hotel, indicating a potential imbalance between different areas of service and facilities.
Centara West Bay Hotel & Residences Doha is well-regarded among business travelers, praised for its suitability for both work stays and business trips. The property features separate business spaces, making it an ideal environment for start-ups and those needing a dedicated area for work. Its strategic location near the city center mall enhances convenience for guests. Although there is no desk in the rooms, which some consider essential for business, the hotel meets various business travel needs overall. It has been recognized as a good accommodation choice for work stays and is likely to be recommended among colleagues.
Centara West Bay Hotel & Residences Doha boasts an accessible location, making it easy for guests to reach. The fully accessible route to the hotel allows for seamless arrival and departure with clear pathways and ease of access to most major attractions. Guests appreciated the overall accessibility of the premises, noting that the access throughout the hotel is uncomplicated. However, some challenges include hard-to-access rooms from parking areas and the absence of a valet parking service, which might pose difficulties for those requiring assistance with their vehicles. Nonetheless, the hotel remains a convenient and accessible option for travelers with disabilities.
The children's pool at Centara West Bay Hotel & Residences Doha consistently receives positive feedback for its safety and suitability for young guests. The pool is described as safe and child-friendly, providing a comfortable environment for families. Facilities include both an indoor pool and a dedicated kids' pool that is frequently highlighted for its safety measures. Guests appreciate the warm interior of the pool, making it inviting for children. While there is mention of the children's section being closed on Sundays, overall, the pool facilities cater well to the needs of families with children.
The indoor pool at Centara West Bay Hotel & Residences Doha offers a pleasant experience for both adults and kids with amenities such as a sauna, steam room and jacuzzi providing added relaxation. The pool area is described as having a warm interior with the temperature well-maintained, making for a comfortable swim. Guests appreciated the cleanliness of the pool, contributing to an overall enjoyable experience. However, some maintenance issues were noted with chipped tiles needing attention. Despite this, the overall pool facilities were well-received and considered nice.
Centara West Bay Hotel & Residences in Doha is often described using words like luxurious and modern. Guests found the luxury rooms and apartments to be stylish and fitted with high-end amenities. The bathrooms and services lived up to the luxury standard, providing a comforting experience. The hotel is praised for its quiet and refined atmosphere, offering five-star service that complements its upscale environment. While some found the buffet compact compared to the hotel’s luxury, the overall impression remains one of a high-end and opulent stay. The stay can be considered expensive, but it corresponds with the luxury offered.
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Location
Guests consistently highlight the convenience of the hotel's setting, ideal for both leisure and business travelers with easy access to major tourist destinations like Katara and The Pearl, as well as the DECC metro station. Despite some challenges due to ongoing construction and road maintenance around the area, visitors appreciate the strategic location that overlooks the sea and is surrounded by beautiful towers and hotels.
The hotel's spacious, well-furnished apartments and clean and comfortable rooms are additional draws, along with the helpful and friendly staff. With excellent facilities like a swimming pool and gym and amenities that cater to families, Centara West Bay is often described as a beautiful and peaceful retreat in a bustling city.
Breakfast
However, several reviews pointed out limitations, noting the absence of a buffet and a repetitive menu. Some guests mentioned that the breakfast options were limited for a five-star hotel and that the quality could be improved. The small breakfast hall and limited variety were also highlighted as areas needing enhancement. Despite these critiques, the breakfast was still described as good and many appreciated the ability to order personalized breakfast either in the room or the restaurant.
Overall, the breakfast stands out for its friendly service and satisfying taste but could benefit from greater variety and larger dining space to meet the expectations of a five-star experience.
Dinner
Although some diners found the food in the Thai restaurant disappointing, the same establishment was still applauded for its aesthetic and other tasty dishes. The Indian restaurant gets mixed reviews with some enjoying the experience, while others were not as satisfied. Additionally, a few guests mentioned that the food quality in some restaurants could be improved and suggested more variety.
For those in search of a delightful dining experience, the hotel's restaurants are noted for their yummy food and excellent service, although the relatively high prices and the occasional lack of food variety were noted. Overall, the hotel’s culinary offerings are considered a worthwhile aspect of the stay, especially when coupled with its convenient location near shopping malls and transport links.
Rooms
The rooms' modern design with large windows that allow plenty of natural light and smart lighting control, add to the overall positive experience. The bedding is noted as very comfortable and guests value the choice of pillows provided. The cleanliness of the rooms is frequently mentioned with many guests expressing satisfaction with the neat and tidy state upon arrival.
Despite a few mentions of outdated furnishings and minor maintenance issues, the general consensus on the room quality is highly favorable. The spacious and quiet rooms make for a relaxing stay, enhanced by the friendly and accommodating hotel staff. Several guests spoke highly of the comfortable and functional kitchenettes, which are fully equipped for convenience.
Overall, the hotel provides a pleasant and accommodating environment with its spacious, clean and comfortable rooms, making it an excellent choice for families and long-term stays.
Beds
However, not all experiences were favorable. A significant number of reviews mentioned discomfort with specific complaints about the beds being too soft or too small, which was especially problematic for couples. Pillows were a frequent point of contention, criticized for being thin, unclean and sometimes having strange odors. These issues led to instances of poor sleep and back pains for some guests.
In summary, while many guests enjoyed a comfortable stay thanks to the quality of the beds and pillows, there were notable concerns regarding cleanliness and comfort for others.
Cleanliness
However, there are occasional criticisms regarding specific issues such as dirty windows, blocked drainage in the master bedroom toilet and dirty refrigerators upon arrival. Some guests have noted that cleaning services can be slow, late or sometimes inconsistent and certain areas like exterior glass and living room rugs could use more attention. Despite these lapses, the overall sentiment towards cleanliness remains positive with many appreciating the neat and comfortable environment the hotel provides.
The cleanliness of the property is frequently coupled with positive comments on the hotel's great location, spacious accommodations and commendable staff service, making it a well-received choice for visitors looking for a tidy and well-maintained place to stay.
Staff
Many guests note the warm and welcoming atmosphere created by the accommodating employees, including the delightful room cleaning personnel and the attentive restaurant staff. The concierge team also receives appreciation for their friendliness and proactive approach. Positive experiences with the night management team and key individuals like Mr. Stefan and Ms. Fatima add to the hotel's favorable reputation.
However, the reviews also indicate variability in guest experiences. Some visitors report less favorable interactions, citing instances of unhelpful or indifferent behavior from certain receptionists. Yet, these criticisms are often balanced by the overall positive sentiment towards the staff's accommodating nature and quick resolution of issues.
In addition to the commendable service, the hotel's prime location close to the beach, engaging room upgrades and cleanliness contribute to a highly regarded experience for both business and leisure travelers. Ultimately, while there are areas for improvement, particularly in training consistency, the staff at Centara West Bay Hotel & Residences play a significant role in ensuring a pleasant and memorable stay for their guests.
Wi-Fi
Gym
Pool
However, there are also several criticisms. The pool is often described as small for a hotel of its size and guests can only access it by reservation with each session limited to one hour. This scheduling system appears to have caused confusion and frustration among guests with some noting that they were not informed about the reservation requirement or the limited time slots. The pool being closed on Mondays and undergoing occasional maintenance or renovation also added to the inconvenience. There were instances of the indoor pool needing maintenance with chipped tiles and varying water temperatures being pointed out.
Overall, while the indoor pool and its ocean view receive appreciation, logistical issues regarding access and maintenance detract from the overall experience.
Beach
Parking
Notably, there is no valet parking service, which disappointed some guests. Additionally, navigating the parking areas can be somewhat tricky due to reversed routes and occasional dustiness. A few reviews pointed out that the proximity between the parking facilities and rooms could be improved. Despite these issues, the overall sentiment about the parking at the hotel leans positive with many calling it good and mentioning sufficient external and internal options.
Family
The hotel staff's friendliness and attentiveness to families enhance the overall experience, fostering a family-oriented atmosphere that guests appreciate. Families will find the hotel's family-friendly approach and hospitable environment welcoming and conducive to a pleasant stay.
While the hotel excels in providing a clean, quiet and non-conservative dining experience, it also ensures that all essential facilities for a happy family vacation are available on-site. Whether it's for family entertainment or swimming in the child-friendly pool, Centara West Bay Hotel supports an ideal setting for a memorable family staycation.
5 Star
However, there are mixed impressions regarding its five-star status. Some reviews express disappointment, noting that while certain amenities meet the five-star level, aspects like the breakfast and overall decor feel outdated and subpar. There have been mentions of the hotel's overall standard dropping from its previously acclaimed five-star status, leading some to question its current classification. Despite these critiques, many still consider it a very nice and clean hotel, indicating a potential imbalance between different areas of service and facilities.
Business
Accessible
Children's Pool
Indoor Pool
Luxury
Yes, Centara West Bay Hotel & Residences Doha has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool.
No, a spa isn't available at Centara West Bay Hotel & Residences Doha.
No, Centara West Bay Hotel & Residences Doha doesn't allow dogs.
Yes, parking facilities are available at Centara West Bay Hotel & Residences Doha.
Yes, Centara West Bay Hotel & Residences Doha has a gym.
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