Cielo Hotel Lusail Qatar
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Summary of reviewsCielo Hotel Lusail Qatar stands out for its excellent location, offering guests proximity to conveniences such as a coffee shop, pharmacy, supermarket and key attractions like Place Vendome Mall and Lusail Marina. Its strategic placement near public transport and popular tourist areas enhances its appeal for both business and leisure travelers. The hotel also receives high praise for its clean and spacious rooms, which are described as modern, well-organized and featuring stunning views. This, combined with the attentive and welcoming staff, notably Elias, Muhammad Assou and Mr. Rabie, contribute to a comfortable and satisfying stay.
While the breakfast service has received mixed reviews with some guests appreciating the delicious omelettes and in-room dining service, many suggest improvements in variety and portion sizes. Dinner experiences are similarly varied with positive remarks on delicious food, affordable pricing and efficient room service, though some inconsistencies and limited buffet options were noted.
Cleanliness is a strong point with many guests highlighting the pristine condition of the rooms and overall hygiene. However, some areas, like the pool and changing rooms, received criticism for cleanliness issues. Despite this, the hotel’s commitment to maintaining a clean and comfortable environment is widely acknowledged.
Though the Wi-Fi service has been described as weak and unreliable by many, other hotel amenities like the spa and gym offer a good sense of relaxation and well-maintained equipment, albeit with limited activation and exclusivity issues. The rooftop pool adds a unique touch with its panoramic views, although it could benefit from heating and better maintenance.
Parking is generally adequate, featuring free valet services and spacious facilities, although some guests found the parking system confusing and challenging at times. The hotel's accessibility for guests with disabilities garners positive feedback, ensuring ease of navigation and comfort.
For families, the hotel offers spacious rooms and certain family-friendly features, although some guests suggest it may not entirely suit those traveling with children. The bedding is widely praised for its comfort with extra pillows and special touches like flower decorations enhancing the experience.
While Cielo Hotel Lusail Qatar boasts a modern, attractive design, some guests feel it does not meet the service expectations typical of a five-star hotel. Nevertheless, the hotel’s appealing aesthetics, combined with a generally positive guest experience, make Cielo Hotel Lusail a noteworthy destination in Qatar.
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While the breakfast service has received mixed reviews with some guests appreciating the delicious omelettes and in-room dining service, many suggest improvements in variety and portion sizes. Dinner experiences are similarly varied with positive remarks on delicious food, affordable pricing and efficient room service, though some inconsistencies and limited buffet options were noted.
Cleanliness is a strong point with many guests highlighting the pristine condition of the rooms and overall hygiene. However, some areas, like the pool and changing rooms, received criticism for cleanliness issues. Despite this, the hotel’s commitment to maintaining a clean and comfortable environment is widely acknowledged.
Though the Wi-Fi service has been described as weak and unreliable by many, other hotel amenities like the spa and gym offer a good sense of relaxation and well-maintained equipment, albeit with limited activation and exclusivity issues. The rooftop pool adds a unique touch with its panoramic views, although it could benefit from heating and better maintenance.
Parking is generally adequate, featuring free valet services and spacious facilities, although some guests found the parking system confusing and challenging at times. The hotel's accessibility for guests with disabilities garners positive feedback, ensuring ease of navigation and comfort.
For families, the hotel offers spacious rooms and certain family-friendly features, although some guests suggest it may not entirely suit those traveling with children. The bedding is widely praised for its comfort with extra pillows and special touches like flower decorations enhancing the experience.
While Cielo Hotel Lusail Qatar boasts a modern, attractive design, some guests feel it does not meet the service expectations typical of a five-star hotel. Nevertheless, the hotel’s appealing aesthetics, combined with a generally positive guest experience, make Cielo Hotel Lusail a noteworthy destination in Qatar.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The Cielo Hotel Lusail Qatar receives high praise for its excellent location, placing guests in close proximity to a variety of conveniences and attractions. It's situated strategically near a coffee shop, pharmacy, supermarket and major spots like the Place Vendome Mall and Lusail Marina. The hotel is also close to popular entertainment complexes and essential facilities, including Qatar University and shopping destinations like The Pearl and Katara. Proximity to public transport and tourist areas makes it convenient for exploring the city. The Lusail Boulevard is nearby, offering ease of access to shopping, dining and recreational activities. Despite some challenges with parking and occasional street noise, the hotel’s location is widely appreciated for its tranquility and accessibility. Clean and spacious rooms add to the overall comfort, making it a highly suitable choice for both business and leisure stays.
The breakfast experience at Cielo Hotel Lusail Qatar has garnered mixed reviews from guests. While some have noted that breakfast is good with mentions of delicious offerings and enjoyable omelettes, many have expressed dissatisfaction with the limited variety and basic nature of the meal. The breakfast buffet, although available, did not meet the expectations of several guests, particularly those who noted the lack of diverse options and insufficient portions. Some visitors appreciated the convenience of having breakfast served in their rooms and found the service to be fast and satisfactory. However, overall, there appears to be a consensus that the breakfast could benefit from improvements in both the variety and presentation of the food offered.
Guests of Cielo Hotel Lusail Qatar have had varied experiences with evening dining options. On the positive side, some reviewers praise the delicious food, affordable prices and fast restaurant service. The presence of a good Mexican bar downstairs adds an enjoyable touch to the dining experience. Room service is noted for its nice food delivery method and efficiency. However, some reviews highlight inconsistencies, such as frequent price changes and occurrences of incorrect orders, like receiving a cheeseburger instead of a plain beef burger. Additionally, some guests found the buffet to be simple and food options limited. Critics also pointed out that the food quality could be better with some describing it as very bad or just okay. Despite these criticisms, some guests enjoyed having dinner there with their families and appreciated the great coffee served.
Cielo Hotel Lusail in Qatar predominantly receives high praise for its generously sized rooms, which guests repeatedly describe as spacious, clean and comfortable. Many reviews highlight the excellent layout, modern amenities and bright decor of the rooms. The suites, in particular, are noted for their expansive seating areas and well-organized spaces, often featuring stunning views that leave a lasting impression.
However, some guests did point out areas needing improvement. Complaints include unpleasant smells, sporadic room cleaning services, lack of sound isolation and occasional maintenance issues. Despite these drawbacks, the excellent service, especially from the reception staff like Elias, Muhammad Assou and Mr. Rabie, left guests feeling welcomed and satisfied.
Overall, while there are some areas for improvement in terms of cleanliness and maintenance, the hotel’s spacious and beautifully decorated rooms, combined with attentive staff, make Cielo Hotel Lusail a noteworthy choice for visitors to Qatar.
Cielo Hotel Lusail Qatar receives commendable feedback for its bedding from guests. Many reviews highlight the comfort of the beds with terms like very comfortable, soft and spacious being frequently mentioned. Guests appreciate the presence of extra pillows and sometimes even decorated beds with flowers, adding a special touch to their stay. Some rooms even feature large king size beds or two large single beds side by side, contributing to a restful night's sleep.
However, there were sporadic remarks about the beds not meeting expectations with a few guests pointing out issues such as beds not being clean, beds being hard and complaints about small or improperly combined beds. Despite these mixed experiences, the positive comments largely outweigh the negatives, painting a picture of generally comfortable bedding suited for a pleasant night's rest.
Adding to the positive guest experience, the hotel's staff receives significant praise for their friendliness and accommodation. The reception staff, particularly Mr. Shaban, earn special mentions for their excellent service and warm welcome. This welcoming atmosphere, combined with particularly attentive service, enhances the overall comfort of staying at Cielo Hotel Lusail Qatar.
Cielo Hotel Lusail Qatar offers guests a generally pristine experience, highlighted by the cleanliness and spaciousness of its rooms. Many visitors appreciate the hotel's dedication to hygiene with rooms that are often described as clean, comfortable and well-maintained. Daily cleaning ensures that everything is spotless, enhancing the overall guest satisfaction. The hotel's clean environment is complemented by its excellent location and well-organized facilities.
However, there are notable exceptions. The pool area frequently garners criticism for being dirty and there have been multiple reports of cleanliness issues in the bathrooms and minibar, including insect sightings. Some towels provided are stained or limited in supply. Additionally, there are complaints about smoke odors in rooms and common areas, hinting at a need for better ventilation.
Despite these drawbacks, the positive feedback on the cleanliness of the rooms, cooperative staff and the overall organized atmosphere significantly contribute to the appeal of Cielo Hotel Lusail Qatar for travelers.
The staff at Cielo Hotel Lusail Qatar receive mixed reviews with many highlighting their friendliness and cooperative attitude, especially the reception and valet parking teams. The staff are often described as very pleasant, polite and accommodating, making efforts to ensure guests' comfort. Specific employees like Zahy, Ahmed and Zainab, along with a Moroccan gentleman at the reception, are praised for their exceptional service and professionalism.
However, there are occasional criticisms regarding the timeliness and professionalism of the team with some guests experiencing slow check-ins, unresponsive employees and a lack of training among certain staff. Despite these issues, the majority of the reviews emphasize a welcoming atmosphere, helpful service and the staff's dedication to making guests' stays enjoyable.
At the Cielo Hotel Lusail Qatar, guests have noted several issues regarding internet connectivity. Many reviews highlight the weak and often unreliable Wi-Fi signal experienced throughout the hotel, including specific areas such as the swimming pool and rooms. Some guests mentioned that the internet was strong and fast, but these instances seem to be outliers. Moreover, there is no internet connection available on the televisions and the cellular coverage within the hotel premises is also notably poor. This mixed feedback points to inconsistent performance in the hotel's internet infrastructure, suggesting that connectivity might be an aspect needing improvement at this otherwise promising establishment.
Cielo Hotel Lusail Qatar stands out as a convenient place for relaxation, boasting a comfortable spa environment. However, potential guests should note that the spa services are available exclusively for men and, as of the latest feedback, the gym and health club facilities have not yet been activated. While some aspects are still in development, the existing spa services provide a satisfying relaxation experience for male patrons.
The gym at Cielo Hotel Lusail Qatar receives mixed feedback. On the positive side, the gym equipment is in good condition and the facility is well-maintained, making it a good place for fitness enthusiasts. However, several reviews indicate that the gym is often not open or activated with some guests mentioning that the health club is also not yet operational. This inconsistency in availability may detract from the overall experience for those prioritizing access to fitness amenities.
The rooftop pool at Cielo Hotel Lusail Qatar stands out for its cleanliness and a generally peaceful atmosphere. Despite its compact size, the pool area is appreciated by many guests for being well-maintained and spacious. The pool staff, although diligent, seem a bit rushed towards closing time, which is notably early at either 5 pm or 6 pm.
However, several issues have been highlighted by visitors. The pool is not heated, making it less comfortable for swimming during cooler weather and it lacks shade, including umbrellas. The cleanliness of the changing rooms and nearby toilets has been called into question, detracting from the overall experience. Guests also noted the swimming pool area can be crowded and the pool isn't consistently available every day.
Families should be aware that the children's pool is designated for women only, which could lead to some confusion or disappointment. Despite its shortcomings, the availability of a rooftop pool adds a unique touch to the hotel with the panoramic views enhancing the overall stay.
The parking situation at Cielo Hotel Lusail Qatar has garnered mixed feedback from guests, though there are several positive aspects worth noting. The valet parking service is frequently mentioned as good and the staff helpful. The availability of parking spaces is generally adequate with wide and spacious areas, including a big basement and underground parking noted for their size. Additionally, parking is free, which is a notable convenience.
Guests do have some criticisms, primarily surrounding the parking system, which many find confusing. Some reviews pointed out that the outdoor parking lot can be problematic and the parking entrance being closed at 10:00 PM could be an inconvenience for late arrivals. The availability of parking spaces fluctuates, as some reviews mention abundance while others note few parking spots and lack of guest-exclusive spaces. Overall, while there are some areas for improvement, the parking options at Cielo Hotel Lusail Qatar offer ample space and helpful valet services.
Cielo Hotel Lusail in Qatar appears to have mixed reviews when it comes to its suitability for families with children. On the positive side, many guests found the hotel to be family-friendly and a good place for families to stay, highlighting spacious and well-organized rooms that cater to comfort. Some reviewers also appreciated the hotel's overall luxury, cleanliness and reasonable rates compared to other options on the market.
However, there are notable criticisms regarding the hotel's appropriateness for families. Several guests expressed that the hotel is not suitable for families and even advised against staying there if traveling with children. Specific concerns included a limited number of rooms furnished for children and the overall environment not being very family-oriented.
Dining options received mixed reviews with some enjoying meals with their families while others were not impressed with the food quality, especially the breakfast and certain menu items from the restaurant.
Overall, while Cielo Hotel Lusail has elements that could make it a pleasant family destination, prospective guests with children might want to consider these mixed reviews before booking.
Cielo Hotel Lusail in Qatar has been described as one of the most beautiful and modern hotels in the region, making a striking impression with its contemporary design. However, guest reviews suggest that its five-star rating is contentious. While it stands out visually, there are significant concerns about the quality of service and professionalism, which many feel do not align with typical five-star hotel standards. The discrepancy between its luxurious appearance and the services provided has left some guests questioning how it attained such a high classification. Overall, Cielo Hotel Lusail offers aesthetic appeal but may fall short of the high expectations associated with a five-star rating.
Cielo Hotel Lusail Qatar has received positive comments regarding its accessibility for guests with disabilities. The hotel offers spacious rooms and accessible restrooms, designed to ensure comfort and ease of use. Many guests have noted the good accessibility in and around the hotel, making it easy to navigate. The hotel is also conveniently located close to various establishments such as Señorritas and the Kyra, as well as within walking distance to Mall Vendôme. Additionally, it's accessible from the city center. While some reviews mentioned that the hotel is moderately accessible and situated in the middle of a construction site, overall feedback indicates it provides a quiet and comfortable stay suitable for disabled guests.
The outdoor pool at Cielo Hotel Lusail Qatar is situated on the rooftop, offering guests a serene and elevated experience. The rooftop ambiance ensures a quiet and relaxing atmosphere, although it is important to note that the pool is only open until 5 PM and may not be available every day. Despite its smaller size, the swimming pool can become crowded.
Cielo Hotel Lusail Qatar has garnered remarkable praise for its luxurious ambiance and upscale offerings. Guests have consistently highlighted the hotel's clean and modern environment, noting its stellar presentation as a five-star establishment. With meticulous design in both interiors and exteriors, the hotel exudes opulence, making it an excellent choice for an indulgent getaway. The luxury is evident in every facet, from the elegant furniture to the cutting-edge smart technology integrated throughout the property. The blend of beautiful aesthetics and a competitively suitable price for the room size further enhances its appeal. Cleanliness and exceptional service contribute to the overall splendid experience at this special hotel.
Cielo Hotel Lusail Qatar offers a harmonious blend of luxury and romance, creating an ideal setting for couples seeking a memorable escape. Guests have praised the hotel for providing one of the most beautiful nights with a splendid and luxurious atmosphere that enhances the romantic experience. The comfortable accommodations, some with views facing the pool, add to the charm of the stay. The calming environment is perfectly suited for couples looking to unwind and enjoy each other's company. The rooftop restaurant serves as an excellent venue for a romantic dinner, making it a highly recommended choice for honeymooners. With thoughtful touches like flower-decorated beds, the hotel goes the extra mile to create a special ambiance, although a few guests noted room for improvement in the romantic setting. Overall, Cielo Hotel Lusail Qatar seems to be a delightful destination for those seeking a romantic getaway.
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Location
Breakfast
Dinner
Rooms
However, some guests did point out areas needing improvement. Complaints include unpleasant smells, sporadic room cleaning services, lack of sound isolation and occasional maintenance issues. Despite these drawbacks, the excellent service, especially from the reception staff like Elias, Muhammad Assou and Mr. Rabie, left guests feeling welcomed and satisfied.
Overall, while there are some areas for improvement in terms of cleanliness and maintenance, the hotel’s spacious and beautifully decorated rooms, combined with attentive staff, make Cielo Hotel Lusail a noteworthy choice for visitors to Qatar.
Beds
However, there were sporadic remarks about the beds not meeting expectations with a few guests pointing out issues such as beds not being clean, beds being hard and complaints about small or improperly combined beds. Despite these mixed experiences, the positive comments largely outweigh the negatives, painting a picture of generally comfortable bedding suited for a pleasant night's rest.
Adding to the positive guest experience, the hotel's staff receives significant praise for their friendliness and accommodation. The reception staff, particularly Mr. Shaban, earn special mentions for their excellent service and warm welcome. This welcoming atmosphere, combined with particularly attentive service, enhances the overall comfort of staying at Cielo Hotel Lusail Qatar.
Cleanliness
However, there are notable exceptions. The pool area frequently garners criticism for being dirty and there have been multiple reports of cleanliness issues in the bathrooms and minibar, including insect sightings. Some towels provided are stained or limited in supply. Additionally, there are complaints about smoke odors in rooms and common areas, hinting at a need for better ventilation.
Despite these drawbacks, the positive feedback on the cleanliness of the rooms, cooperative staff and the overall organized atmosphere significantly contribute to the appeal of Cielo Hotel Lusail Qatar for travelers.
Staff
However, there are occasional criticisms regarding the timeliness and professionalism of the team with some guests experiencing slow check-ins, unresponsive employees and a lack of training among certain staff. Despite these issues, the majority of the reviews emphasize a welcoming atmosphere, helpful service and the staff's dedication to making guests' stays enjoyable.
Wi-Fi
Spa
Gym
Pool
However, several issues have been highlighted by visitors. The pool is not heated, making it less comfortable for swimming during cooler weather and it lacks shade, including umbrellas. The cleanliness of the changing rooms and nearby toilets has been called into question, detracting from the overall experience. Guests also noted the swimming pool area can be crowded and the pool isn't consistently available every day.
Families should be aware that the children's pool is designated for women only, which could lead to some confusion or disappointment. Despite its shortcomings, the availability of a rooftop pool adds a unique touch to the hotel with the panoramic views enhancing the overall stay.
Parking
Guests do have some criticisms, primarily surrounding the parking system, which many find confusing. Some reviews pointed out that the outdoor parking lot can be problematic and the parking entrance being closed at 10:00 PM could be an inconvenience for late arrivals. The availability of parking spaces fluctuates, as some reviews mention abundance while others note few parking spots and lack of guest-exclusive spaces. Overall, while there are some areas for improvement, the parking options at Cielo Hotel Lusail Qatar offer ample space and helpful valet services.
Family
However, there are notable criticisms regarding the hotel's appropriateness for families. Several guests expressed that the hotel is not suitable for families and even advised against staying there if traveling with children. Specific concerns included a limited number of rooms furnished for children and the overall environment not being very family-oriented.
Dining options received mixed reviews with some enjoying meals with their families while others were not impressed with the food quality, especially the breakfast and certain menu items from the restaurant.
Overall, while Cielo Hotel Lusail has elements that could make it a pleasant family destination, prospective guests with children might want to consider these mixed reviews before booking.
5 Star
Accessible
Outdoor Pool
Luxury
Romantic
Yes, Cielo Hotel Lusail Qatar has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Cielo Hotel Lusail Qatar.
No, Cielo Hotel Lusail Qatar doesn't allow dogs.
Yes, parking facilities are available at Cielo Hotel Lusail Qatar.
Yes, Cielo Hotel Lusail Qatar has a gym.
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