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Summary of reviewsSaray Musheireb Hotel and Suites consistently receives praise for its prime location in Doha, offering guests easy access to key attractions and amenities. Situated near Musheireb downtown and a metro station, the hotel boasts close proximity to the historic Souq Waqif, notable markets and key landmarks like Mushereb Heart of Doha and Quest theme park. Its central positioning makes it an excellent choice for tourists looking to explore the city's vibrant heart with accessible parking for those driving.
The hotel is highly regarded for its spacious and comfortable accommodations. Guests often highlight the generous room sizes, clean environments and modern furnishings. The presence of fully-equipped kitchens and multiple bathrooms is particularly appreciated by families, adding to the convenience of their stay. The hotel's pricing is considered excellent given the size and facilities of the accommodations. However, some guests noted maintenance issues, occasional cleanliness concerns and outdated furnishings, though these were less frequent compared to the positive feedback.
Cleanliness in the hotel presents a mixed picture. Many visitors found the apartments and rooms to be generally clean. However, issues such as clogged sinks, dilapidated corridors, unclean swimming pools and occasional unpleasant odors indicate that there is room for improvement. Specific concerns about cockroaches and hair in bathrooms suggest inconsistencies in maintaining hygiene across the establishment.
The staff at Saray Musheireb receives mixed reviews. Many guests commend the helpfulness, friendliness and professionalism of the staff, particularly individuals like Mahipal, Juanito, Ibrahim, JR, Angelica and Christy. However, some guests reported instances of rude and unapproachable behavior from certain receptionists, highlighting a need for better training and consistent service quality across the board.
The quality of the wifi also receives mixed feedback. While many guests found it satisfactory, others experienced unreliable and weak connections, suggesting room for improvement in this area.
The swimming pool area at the hotel has room for improvement with guests commenting on its small size, cleanliness issues and cold temperature. Additionally, the hotel’s parking facilities are generally seen as a positive aspect with ample, secure and free parking available. However, some concerns were raised about the crowded and untidy state of the parking area.
The spacious and clean nature of the hotel’s rooms and apartments is often praised, although feedback on the beds is mixed. Some guests found the beds and pillows comfortable, while others experienced discomfort due to bad smells, poor cleanliness and uneven mattresses.
Overall, Saray Musheireb Hotel and Suites is highly regarded for its superb location, spacious accommodations and generally clean environments. However, there are notable areas for improvement, particularly in terms of maintenance, cleanliness consistency and bed quality. The staff’s helpfulness often shines through, though experiences can vary. Show more
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Categories
Historic Aparthotel
Aparthotel with Swimming Pool
Indoor Pool
Aparthotel with Parking
Accessible Aparthotel
4-Star Aparthotel
Aparthotel with Indoor Pool
Room Types
Family Apartment - One BedroomThis air-conditioned apartment offers a large double bed. It includes a separate living room with a satellite flat-screen TV, a dining area, complimentary water and a kitchenette. The bathroom is fitted with a bath or shower.
Family Apartment - Three BedroomThis extra spacious, air-conditioned apartment offers 2 single beds, a large double bed and an extra large double bed. It includes a separate living room with a satellite flat-screen TV, a dining area, complimentary water and a kitchenette. The bathroom is fitted with a bath or shower.
Family Apartment - Two BedroomThis extra spacious, air-conditioned apartment offers 2 spacious bedrooms. It includes a separate living room with a satellite flat-screen TV, a dining area, kitchenette and complimentary water. The bathroom is fitted with a bath or shower.
Two-Bedroom Deluxe ApartmentThis spacious apartment consists of 1 living room, 2 separate bedrooms and 3 bathrooms with a bath and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and an oven. The apartment features parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a washing machine, as well as a dining area. The unit offers 3 beds.
One-Bedroom Family ApartmentThis spacious apartment comes with 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and an oven. The apartment has parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a washing machine, as well as a dining area. The unit has 1 bed.
Two-Bedroom ApartmentThis spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and an oven. The apartment features parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a washing machine, as well as a dining area. The unit offers 3 beds.
Three-Bedroom Deluxe ApartmentThis spacious apartment is comprised of 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and an oven. The apartment features parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a washing machine, as well as a dining area. The unit offers 4 beds.
Guest Reviews
7.3
Good
Location
Saray Musheireb Hotel and Suites boasts a prime location in Doha, offering guests easy access to a variety of attractions and amenities. Situated near Musheireb downtown and the metro station, the hotel provides convenient connections to the entire city. It's within walking distance to the historic Souq Waqif and close to other notable markets like Musheireb and Wadi Market.
The central positioning of the hotel makes it a superb choice for those wanting to explore the city's vibrant heart. Guests appreciate its proximity to tourist hotspots, bustling markets, a variety of shops and numerous restaurants. Additionally, it is near key landmarks such as Mushereb Heart of Doha and the magnificent Quest theme park.
For those driving, the hotel offers the convenience of available parking spaces, making it practical for navigating the city. The location is ideal for families and anyone looking to stay in a bustling, well-connected neighborhood of Doha. Overall, the accessibility and centrality of Saray Musheireb Hotel and Suites make it a highly recommended destination for travelers looking to experience the best of Doha.
Rooms
Saray Musheireb Hotel and Suites has garnered praise for its spacious and comfortable accommodations. Guests frequently highlight the ample room provided in both the apartments and the individual living spaces. Many reviews noted that the rooms, including living rooms and bedrooms, are large and clean, providing a peaceful and comfortable atmosphere. The addition of fully equipped kitchens and multiple bathrooms is often appreciated, especially by families, making their stay even more convenient.
The hotel's apartments are not only spacious but also well-furnished with new and modern furniture contributing to a sense of comfort and style. Renovations have brought a fresh feel to many of the spaces and the clean environments have been frequently mentioned. The thoughtful layout, including spacious halls and dining areas, has received positive feedback for enhancing the overall guest experience.
In terms of affordability, several guests found the pricing to be excellent, particularly for the size and facilities of the apartments. The location of the hotel is also highlighted as a positive aspect, described as excellent and convenient with nearby amenities such as grocery stores.
However, it's worth noting that some guests pointed out maintenance issues in certain rooms, such as the need for repainted doors, outdated furnishings and occasional cleanliness concerns. Instances of bad odors, worn-out furniture and insufficient room facilities were also mentioned. Despite these shortcomings, the general consensus leans toward a positive experience, especially in terms of space and comfort.
Beds
Saray Musheireb Hotel and Suites offers guests a generous amount of space in their rooms and apartments, which are frequently praised for being big, clean and comfortable. Multiple guests have highlighted the spaciousness of both the rooms and the apartments, making it ideal for extended stays. The rooms are consistently described as clean with a generally pleasant environment.
However, reviews regarding the beds present a contrasting picture. While some guests found the beds and pillows comfortable, many others experienced discomfort, citing issues such as bad smells, inadequate cleanliness and overall poor quality. There were several mentions of guests experiencing back and neck pain caused by the beds with some identifying the mattresses as uncomfortable or uneven. Additionally, some reviews noted that bed sheets and pillows were not always clean or changed between guests.
Despite the spacious and comfortable living areas, these bed-related concerns suggest that potential guests should weigh the positives of room size and general cleanliness against the mixed feedback on bed comfort and hygiene.
Cleanliness
Saray Musheireb Hotel and Suites presents a mixed picture when it comes to cleanliness, as reflected in guest reviews. Many guests found the apartments and rooms to be generally clean, comfortable and quiet. Remarks such as clean room and excellent cleanliness were commonly mentioned, signaling an overall positive impression for a lot of visitors. Large, clean apartments and helpful staff further contribute to a pleasant stay for many.
However, there are significant drawbacks that cannot be overlooked. Some guests highlighted issues like clogged sinks, dilapidated corridors and unclean swimming pools. Unpleasant odors, dusty floors and outdated furniture were among the frequent complaints. Specific mentions of cockroaches in kitchen drawers and hair in bathrooms signaled inconsistencies in maintaining hygiene standards across the establishment.
While the hotel boasts some commendable cleaning standards in certain areas, the overarching problems of neglect and maintenance issues reveal that improvement is necessary to ensure a consistently clean environment for all guests. Regular and thorough upkeep could help in addressing these discrepancies. Overall, although some aspects of the hotel's cleanliness are commendable, there is a notable need for heightened attention to detail and maintenance.
Staff
The staff at Saray Musheireb Hotel and Suites has received mixed reviews with a notable divide between highly positive experiences and some negative feedback. On the brighter side, many guests have praised the team for being helpful, friendly and professional. Individuals like Mahipal, Juanito and Ibrahim have been specifically recognized for their exceptional service. The reception team, including members identified like JR, Angelica and Christy, are frequently mentioned for their courteous and speedy assistance. The manager and other supervisors have also been commended for their respectful and accommodating nature, contributing positively to the hotel's atmosphere.
However, the hotel’s reception staff, notably the Filipino and Indian representatives, have drawn contrasting opinions. While some guests described them as wonderful and cooperative, others encountered issues with rudeness and unapproachable attitudes. Complaints about bad customer service, provocations and unprofessional behavior were particularly directed at certain receptionists, sparking the need for better training and improved communication skills.
Overall, while the hospitality at Saray Musheireb often shines through with exceptional individual contributions, consistency remains a challenge, particularly at the reception. Prospective guests might enjoy a warm and helpful environment, but should consider confirming their reservations and interacting with the staff to ensure a smooth experience.
Wi-Fi
At Saray Musheireb Hotel and Suites, guests have experienced mixed reviews regarding the quality of the wifi. Many visitors have praised the wifi as being good, highlighting that it met their needs during their stay. However, a significant number of reviews indicate that the wifi service can be unreliable and, at times, extremely weak. Some guests have mentioned that the internet connection was not consistently working in their rooms and occasionally no one responded to requests for assistance. While there are positive remarks about satisfactory internet speed, the feedback shows that there is room for improvement in ensuring a stable and robust internet experience for all guests.
Pool
The pool at Saray Musheireb Hotel and Suites has room for improvement with several reviews highlighting areas that need attention. Guests have noted that the swimming pool is smaller than expected and that the policy and timings should be reviewed. Maintenance and cleanliness appear to be recurring issues, as the pool has been described as cold and not clean. There are also calls for better care and attention to the pool area, including the shower room facilities. Overall, while guests see potential, the pool area requires significant enhancements to meet expectations.
Parking
Saray Musheireb Hotel and Suites offers parking throughout the day with ample and free parking available. The parking is secure, providing peace of mind for guests. Many reviews highlight that parking is spacious and available, making it convenient for guests to find a spot. Additionally, there are external parking options available. However, there are areas needing improvement. Some guests mention that the parking area is in need of upgrade and can be untidy. There are times when the parking lots are crowded and parking spaces are few, leading to accessibility issues. Some guests found the basement parking area to be unclean, occasionally resembling storage for old furniture. Despite these drawbacks, the availability and security of parking at Saray Musheireb remain a positive aspect for many visitors.
Yes, Saray Musheireb Hotel and Suites has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Saray Musheireb Hotel and Suites.
No, Saray Musheireb Hotel and Suites doesn't allow dogs.
Yes, parking facilities are available at Saray Musheireb Hotel and Suites.
No, Saray Musheireb Hotel and Suites doesn't have a gym.