l'Arrivée Hotel & Spa
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Summary of reviewsL'Arrivée Hotel & Spa, situated on the serene outskirts of Dortmund, is highly praised for its tranquil location surrounded by lush greenery and nature reserves. It provides an ideal escape from urban life while still being conveniently close to the city center, offering an excellent blend of accessibility and peacefulness.
Guests frequently commend the hotel's breakfast, noting its rich and varied selection, delicious quality and excellent service. The breakfast buffet caters to diverse dietary needs, although a few guests suggested it could be more diverse and better organized. The overall dining experience is also well-regarded with many highlighting the cozy atmosphere and tasty dishes at the hotel's restaurant, though there are occasional mentions of limited vegan and vegetarian options.
The rooms at L'Arrivée Hotel & Spa generally receive positive feedback for their spaciousness, comfort and modern decor with commendations for cleanliness and appealing amenities. Some guests, however, found certain non-renovated rooms dated and mentioned issues like poor ventilation. Nonetheless, the commitment to cleanliness extends throughout the property with spotless rooms and common areas consistently highlighted.
The hotel staff is renowned for their friendly and accommodating nature, contributing to a welcoming atmosphere. Positive interactions are noted across all service areas, enhancing the overall guest experience.
The spa at L'Arrivée Hotel & Spa stands out as a high point, celebrated for its modern, spacious design, excellent facilities and pristine cleanliness. Guests appreciate the variety of amenities, including the swimming pool, whirlpool and multiple saunas, all contributing to a restful and enjoyable stay.
While the fitness area is simple, it effectively meets guests' workout needs. However, an inconvenience noted is its accessibility only after 9 am. The pool area is praised for its maintenance and tranquil ambiance, despite occasional comments on water temperature.
Parking facilities are appreciated for their ample spaces and convenience, enhancing the guest experience with easy access. The beds are generally considered comfortable, though a few guests encountered issues with bed size and comfort.
Despite some minor setbacks like inconsistent Wi-Fi and occasional discrepancies in room standards, L'Arrivée Hotel & Spa largely meets and even exceeds four-star expectations. The combination of serene location, excellent amenities, cleanliness and friendly service makes it a highly recommended choice for both relaxation and business stays.
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Guests frequently commend the hotel's breakfast, noting its rich and varied selection, delicious quality and excellent service. The breakfast buffet caters to diverse dietary needs, although a few guests suggested it could be more diverse and better organized. The overall dining experience is also well-regarded with many highlighting the cozy atmosphere and tasty dishes at the hotel's restaurant, though there are occasional mentions of limited vegan and vegetarian options.
The rooms at L'Arrivée Hotel & Spa generally receive positive feedback for their spaciousness, comfort and modern decor with commendations for cleanliness and appealing amenities. Some guests, however, found certain non-renovated rooms dated and mentioned issues like poor ventilation. Nonetheless, the commitment to cleanliness extends throughout the property with spotless rooms and common areas consistently highlighted.
The hotel staff is renowned for their friendly and accommodating nature, contributing to a welcoming atmosphere. Positive interactions are noted across all service areas, enhancing the overall guest experience.
The spa at L'Arrivée Hotel & Spa stands out as a high point, celebrated for its modern, spacious design, excellent facilities and pristine cleanliness. Guests appreciate the variety of amenities, including the swimming pool, whirlpool and multiple saunas, all contributing to a restful and enjoyable stay.
While the fitness area is simple, it effectively meets guests' workout needs. However, an inconvenience noted is its accessibility only after 9 am. The pool area is praised for its maintenance and tranquil ambiance, despite occasional comments on water temperature.
Parking facilities are appreciated for their ample spaces and convenience, enhancing the guest experience with easy access. The beds are generally considered comfortable, though a few guests encountered issues with bed size and comfort.
Despite some minor setbacks like inconsistent Wi-Fi and occasional discrepancies in room standards, L'Arrivée Hotel & Spa largely meets and even exceeds four-star expectations. The combination of serene location, excellent amenities, cleanliness and friendly service makes it a highly recommended choice for both relaxation and business stays.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Location of the pool: Indoor pool
Is it a pool of special type?
Heated pool
When is the pool open? All year
Show more...Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
L'Arrivée Hotel & Spa, nestled beautifully on the outskirts of Dortmund, offers a truly serene and tranquil escape. The hotel's location, just a short drive from the city center, combines the best of both worlds: easy access to urban amenities and the peacefulness of nature. Many guests praise the hotel's proximity to major highways while maintaining a remarkably quiet environment.
Surrounded by lush greenery and situated next to a beautiful forest, the hotel is an ideal spot for nature lovers and those seeking relaxation. The idyllic setting is perfect for activities such as hiking and jogging with a nature reserve right at the doorstep, providing a haven for various wildlife. The scenic surroundings, featuring picturesque ponds and wooded areas, create a calming ambiance that invites leisurely walks and moments of reflection.
Despite being slightly removed from the hustle and bustle of central Dortmund, the hotel benefits from excellent transport connections, allowing guests to reach downtown Dortmund in just 10-15 minutes by car. This makes it convenient for those who wish to explore the city while enjoying a restful retreat in the evenings.
Overall, the location of L'Arrivée Hotel & Spa garners high praise for its combination of accessibility, tranquility and natural beauty. Whether visiting for business or pleasure, guests can revel in the hotel’s secluded charm and the rejuvenating connection to nature.
The breakfast experience at l'Arrivée Hotel & Spa receives overwhelmingly positive feedback from guests, who frequently describe it as first class, top-notch and very delicious. The buffet is often noted for its rich and varied selection, catering to both meat eaters and vegetarians and includes delicious treats such as great omelettes. The extensive options ensure something for everyone, making it a standout feature of the hotel.
Several guests highlight the beautifully arranged breakfast, the fresh and high-quality ingredients and the overall fabulous presentation. The breakfast service is also highly praised with friendly, attentive and accommodating staff enhancing the dining experience. The atmosphere is particularly appealing with special touches like beautiful Christmas decorations adding to the charm.
However, a few guests felt that the breakfast could be more diverse or better organized and some mentioned that certain items were missing or not as fresh later in the morning. The cost of breakfast was occasionally cited as too expensive, though most guests found the quality justified the price.
Overall, the breakfast at l'Arrivée Hotel & Spa is highly recommended for its quality, variety and excellent service, making it a highlight of the stay for many visitors.
L'Arrivée Hotel & Spa offers a dining experience that is generally well-regarded by its guests. Many patrons highlight the delicious and very tasty food served at the hotel's restaurant with the Rustique restaurant frequently mentioned for its pleasant and cozy atmosphere. The quality of the cuisine is consistently praised with several reviews noting the excellent and delicious meals provided. The dining area contributes a cozy ambiance, making it a pleasant place to enjoy dinner.
Several guests appreciated the good price-performance ratio of the restaurant and described their dining experiences as delicious, further emphasizing the well-prepared and tasty dishes. The spa and breakfast offerings were also positively acknowledged, enhancing the overall experience. However, some reviews mention that the selection for vegans and vegetarians is somewhat limited and there's occasional feedback on the need for improvement in the service.
Despite a few minor issues such as occasional closures of the bar and another restaurant, as well as a rare average meal, the consensus appears to favor a generally excellent dining experience. Special mentions include dinners with views, enjoyable barbecue evenings and the quality of holiday meals. Overall, L'Arrivée Hotel & Spa's dining options come highly recommended, chiefly for their good food and delightful dining settings.
At l'Arrivée Hotel & Spa, the rooms generally receive positive feedback for their spaciousness and cleanliness. Many guests praise the rooms for being large, comfortable and well-equipped, often highlighting the appealing and modern decor. The beds are frequently described as comfortable, contributing to the overall cozy and relaxing atmosphere. Additionally, some rooms offer a lovely terrace or balcony, providing guests with a pleasant view of the surrounding nature.
While the hotel excels in room size and comfort, a few areas fall short. Some guests note that the rooms, especially the non-renovated ones, appear dated with furniture that looks old and musty and there were occasional complaints about poor ventilation and air conditioning. Additionally, there were mentions of rooms not matching the advertised descriptions, particularly the comfort rooms.
Despite these minor setbacks, the overall sentiment is that the rooms are well-maintained, clean and offer a pleasant stay. The hotel's efforts in maintaining a high standard of cleanliness and comfort are appreciated by many, making it a noteworthy choice for travelers seeking a comfortable and spacious accommodation.
L'Arrivée Hotel & Spa generally receives positive feedback regarding its beds with many guests highlighting their comfort. Descriptions such as perfect, huge and cozy and homey indicate a satisfying sleep experience for most visitors. Several reviews mention beds being comfortable and some guests even remarked that they slept like a log. Notably, terms like excellent and smart beds further emphasize the high regard for the sleeping arrangements.
However, a few reviews indicate inconsistencies. Some guests noted that double beds were relatively small, narrow or thin and a few found them uncomfortable. Specific instances included beds being uncomfortable or even falling apart, which detracts from the otherwise favorable perception. In one instance, the mattress was two-part, which might not have been ideal for everyone.
Overall, the majority of guests seemed pleased with the beds at L'Arrivée Hotel & Spa, despite some isolated comments on bed size and comfort.
L'Arrivée Hotel & Spa stands out for its impressive dedication to cleanliness, as highlighted by numerous guest reviews. Visitors consistently remarked on the spotless and well-maintained state of both the rooms and common areas. The spa, in particular, receives high praise for its immaculateness, complemented by tidy and well-kept facilities. The hotel’s overall hygiene level is exceptional with rooms being repeatedly described as very clean, cozy and stylish. Guests noticed the attention to detail with fresh linens, clean bedding and spotless bathrooms contributing to a comforting stay.
The housekeeping staff plays a pivotal role in upholding the hotel's cleanliness standards, ensuring that the environment remains pristine and inviting. The hotel is well-maintained and exudes an elegant, neat and tidy ambiance throughout. Despite a few isolated remarks about occasional oversights, the general sentiment underscores a high level of care taken to maintain hygiene across the property. With clean pools, spa areas and common spaces, L'Arrivée Hotel & Spa successfully creates a safe and pleasant atmosphere for its guests.
L'Arrivée Hotel & Spa is renowned for its exceptionally friendly and welcoming staff, who receive high praise for their courteous and accommodating nature across all levels of service. Guests frequently commend the super friendly and helpful employees, highlighting their consistently warm and attentive demeanor. The reception and housekeeping teams are particularly noted for their accommodating and helpful approach, ensuring that guests feel well cared for throughout their stay.
The positive feedback extends to the restaurant and spa staff, who are often described as very nice and professional, contributing to a pleasant dining and relaxing experience. Though there are occasional mentions of less favorable interactions, such as some reception staff not being as friendly, these instances seem to be exceptions rather than the rule.
Overall, guests appreciate the prompt and efficient service with many noting the staff's readiness to assist with any requests or issues, ensuring a smooth and enjoyable stay. The commitment to friendly and attentive service at L'Arrivée Hotel & Spa makes it highly recommended for those seeking a hospitable and inviting hotel experience.
The reviews for the Wi-Fi at l'Arrivée Hotel & Spa highlight significant challenges with connectivity. Guests consistently reported poor and unusable Wi-Fi in the rooms and common areas, including the spa relaxation room. Issues like missing Wi-Fi passwords, lack of internet or Netflix services and frequent disconnections were also noted. However, there was a mention that internet access is free of charge and problem-free for some.
The spa at l'Arrivée Hotel & Spa has received overwhelmingly positive feedback from guests. The wellness area is frequently described as beautiful, modern and spacious, making it an appealing destination for relaxation. Guests consistently compliment the delightful design, pleasant aromas and well-maintained ambiance. The various facilities, such as the swimming pool, whirlpool and an array of saunas and steam baths, contribute to a restful experience.
Reviewers emphasize the excellent service and courteous staff, who enhance the overall enjoyment of the spa. The relaxation area with sunbeds and blankets, coupled with a wonderfully heated pool and whirlpool, allows for complete unwinding. The sauna offerings, in particular, are highlighted as extraordinarily great and highly recommended.
Cleanliness stands out in the reviews with frequent mentions of the spotless conditions of the spa, showers and general area. Despite one mention of a faulty steam sauna, the consensus remains positive with the spa facilities being praised as attractive and exceptionally good. The spa is described as being in a great location and extremely well-kept, making it a top experience for spa enthusiasts.
Overall, the l'Arrivée Hotel & Spa's wellness area is a delightful retreat praised for its excellent facilities, serene environment and attentive service, making it a highly recommended spot for a relaxing short break.
The fitness area at l'Arrivée Hotel & Spa includes a functional gym equipped primarily with cardio machines, complemented by a selection of small dumbbells. Despite its simplicity, the gym serves its purpose well for guests seeking a straightforward workout. However, it is worth noting that the gym is only accessible after 9 am, which may be a limitation for early risers. Guests can also enjoy the additional amenities of the spa, such as a delightful sauna and pool, creating a well-rounded wellness experience.
L'Arrivée Hotel & Spa boasts an appealing swimming pool that garners consistent praise from guests. The wellness area, featuring a modern design, includes a spacious pool and a jacuzzi. Many find the pool attractively maintained with the cleanliness frequently noted. The pool's heated nature adds to the comfort, though a few guests mention the water can sometimes feel too cold. Despite occasional noise from talking, the pool area remains a pleasant and relatively quiet retreat. Adding to its allure, the pool is often spacious enough for a near-private experience. For those seeking relaxation, the comprehensive spa area includes not only the pool but also whirlpools and saunas, making it a complete wellness destination.
The parking situation at l'Arrivée Hotel & Spa receives positive remarks from guests. The hotel offers sufficient and ample parking options, including free parking directly at the hotel and in front of the building. Guests appreciate the convenience of having ample parking spaces with many noting the availability of private free parking and easy parking access. Although a few reviews mention a lack of parking, the general consensus highlights good, easy-to-access parking facilities that are appreciated by visitors.
L'Arrivée Hotel & Spa has garnered a mix of feedback with numerous guests praising its top-notch service and amiable staff. Many found it to be a commendable four-star establishment with some even suggesting it deserves an additional half star. The cleanliness and hotel amenities meet expectations for a four-star rating, contributing to an overall positive impression.
However, some aspects of the hotel didn't quite match a four-star standard according to several guests. Particular areas of concern include the absence of a minibar and iron in the rooms, aging carpets and discrepancies between the advertised photos and actual room conditions. Despite these oversights, many guests felt that the service quality helped to maintain the hotel's standing in the four-star category.
L'Arrivée Hotel & Spa demonstrates a strong commitment to accessibility, ensuring guests with disabilities can enjoy a comfortable stay. The hotel boasts a barrier-free design, making navigation throughout the premises straightforward. An elevator is available to ease movement between floors and the rooms are thoughtfully designed to be accessible. The facilities are well-maintained, including accessible toilets and clearly marked accessible paths. Overall, the hotel's accessibility is highly regarded, though some guests noted issues with parking access when managing rolling suitcases. Nonetheless, the general sentiment reflects good accessibility standards, making it a viable choice for travelers with disabilities.
The indoor pool at l'Arrivée Hotel & Spa has received numerous positive comments from guests. It is often described as nice, modern and pleasant to use, providing a heated and comfortable swimming experience. The facility is considered adequately sized, being labeled both as "big enough" and "lovely big." Guests appreciate the almost private ambiance of the pool area, enjoying the spacious and delightful surroundings. The pool is consistently highlighted as a standout feature of the spa area, allowing for wonderful daily swims. The inclusion of a delightful sauna further enhances the overall wellness experience at this hotel.
Set in a beautiful, quiet location, L'Arrivée Hotel & Spa exudes a deeply romantic atmosphere, making it an ideal choice for those seeking an intimate getaway. The facilities cater perfectly to honeymooners, offering a serene and picturesque setting that is perfect for celebrating love. Guests have repeatedly highlighted the romantic views and surroundings, making this hotel a frequent choice for weddings, honeymoons and other special romantic occasions. Whether it's the romantic rooms or the overall ambiance, L'Arrivée Hotel & Spa promises a memorable romantic stay.
L'Arrivée Hotel & Spa has received notable acclaim from guests for its exceptional dog-friendly environment. Reviewers consistently highlight that dogs are not only allowed but also warmly welcomed throughout the hotel premises. Guests appreciate that their canine companions can join them in various areas of the hotel, enhancing their stay. The hotel is described repeatedly as dog-friendly, creating a comfortable atmosphere for pet owners. With pets being welcomed, it's clear that L'Arrivée Hotel & Spa is committed to offering a hospitable experience for guests traveling with their furry friends.
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Location
Surrounded by lush greenery and situated next to a beautiful forest, the hotel is an ideal spot for nature lovers and those seeking relaxation. The idyllic setting is perfect for activities such as hiking and jogging with a nature reserve right at the doorstep, providing a haven for various wildlife. The scenic surroundings, featuring picturesque ponds and wooded areas, create a calming ambiance that invites leisurely walks and moments of reflection.
Despite being slightly removed from the hustle and bustle of central Dortmund, the hotel benefits from excellent transport connections, allowing guests to reach downtown Dortmund in just 10-15 minutes by car. This makes it convenient for those who wish to explore the city while enjoying a restful retreat in the evenings.
Overall, the location of L'Arrivée Hotel & Spa garners high praise for its combination of accessibility, tranquility and natural beauty. Whether visiting for business or pleasure, guests can revel in the hotel’s secluded charm and the rejuvenating connection to nature.
Breakfast
Several guests highlight the beautifully arranged breakfast, the fresh and high-quality ingredients and the overall fabulous presentation. The breakfast service is also highly praised with friendly, attentive and accommodating staff enhancing the dining experience. The atmosphere is particularly appealing with special touches like beautiful Christmas decorations adding to the charm.
However, a few guests felt that the breakfast could be more diverse or better organized and some mentioned that certain items were missing or not as fresh later in the morning. The cost of breakfast was occasionally cited as too expensive, though most guests found the quality justified the price.
Overall, the breakfast at l'Arrivée Hotel & Spa is highly recommended for its quality, variety and excellent service, making it a highlight of the stay for many visitors.
Dinner
Several guests appreciated the good price-performance ratio of the restaurant and described their dining experiences as delicious, further emphasizing the well-prepared and tasty dishes. The spa and breakfast offerings were also positively acknowledged, enhancing the overall experience. However, some reviews mention that the selection for vegans and vegetarians is somewhat limited and there's occasional feedback on the need for improvement in the service.
Despite a few minor issues such as occasional closures of the bar and another restaurant, as well as a rare average meal, the consensus appears to favor a generally excellent dining experience. Special mentions include dinners with views, enjoyable barbecue evenings and the quality of holiday meals. Overall, L'Arrivée Hotel & Spa's dining options come highly recommended, chiefly for their good food and delightful dining settings.
Rooms
While the hotel excels in room size and comfort, a few areas fall short. Some guests note that the rooms, especially the non-renovated ones, appear dated with furniture that looks old and musty and there were occasional complaints about poor ventilation and air conditioning. Additionally, there were mentions of rooms not matching the advertised descriptions, particularly the comfort rooms.
Despite these minor setbacks, the overall sentiment is that the rooms are well-maintained, clean and offer a pleasant stay. The hotel's efforts in maintaining a high standard of cleanliness and comfort are appreciated by many, making it a noteworthy choice for travelers seeking a comfortable and spacious accommodation.
Beds
However, a few reviews indicate inconsistencies. Some guests noted that double beds were relatively small, narrow or thin and a few found them uncomfortable. Specific instances included beds being uncomfortable or even falling apart, which detracts from the otherwise favorable perception. In one instance, the mattress was two-part, which might not have been ideal for everyone.
Overall, the majority of guests seemed pleased with the beds at L'Arrivée Hotel & Spa, despite some isolated comments on bed size and comfort.
Cleanliness
The housekeeping staff plays a pivotal role in upholding the hotel's cleanliness standards, ensuring that the environment remains pristine and inviting. The hotel is well-maintained and exudes an elegant, neat and tidy ambiance throughout. Despite a few isolated remarks about occasional oversights, the general sentiment underscores a high level of care taken to maintain hygiene across the property. With clean pools, spa areas and common spaces, L'Arrivée Hotel & Spa successfully creates a safe and pleasant atmosphere for its guests.
Staff
The positive feedback extends to the restaurant and spa staff, who are often described as very nice and professional, contributing to a pleasant dining and relaxing experience. Though there are occasional mentions of less favorable interactions, such as some reception staff not being as friendly, these instances seem to be exceptions rather than the rule.
Overall, guests appreciate the prompt and efficient service with many noting the staff's readiness to assist with any requests or issues, ensuring a smooth and enjoyable stay. The commitment to friendly and attentive service at L'Arrivée Hotel & Spa makes it highly recommended for those seeking a hospitable and inviting hotel experience.
Wi-Fi
Spa
Reviewers emphasize the excellent service and courteous staff, who enhance the overall enjoyment of the spa. The relaxation area with sunbeds and blankets, coupled with a wonderfully heated pool and whirlpool, allows for complete unwinding. The sauna offerings, in particular, are highlighted as extraordinarily great and highly recommended.
Cleanliness stands out in the reviews with frequent mentions of the spotless conditions of the spa, showers and general area. Despite one mention of a faulty steam sauna, the consensus remains positive with the spa facilities being praised as attractive and exceptionally good. The spa is described as being in a great location and extremely well-kept, making it a top experience for spa enthusiasts.
Overall, the l'Arrivée Hotel & Spa's wellness area is a delightful retreat praised for its excellent facilities, serene environment and attentive service, making it a highly recommended spot for a relaxing short break.
Gym
Pool
Parking
4 Star
However, some aspects of the hotel didn't quite match a four-star standard according to several guests. Particular areas of concern include the absence of a minibar and iron in the rooms, aging carpets and discrepancies between the advertised photos and actual room conditions. Despite these oversights, many guests felt that the service quality helped to maintain the hotel's standing in the four-star category.
Accessible
Indoor Pool
Romantic
Dog Friendly
Yes, l'Arrivée Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at l'Arrivée Hotel & Spa.
Yes, l'Arrivée Hotel & Spa welcomes dogs.
Yes, parking facilities are available at l'Arrivée Hotel & Spa.
Yes, l'Arrivée Hotel & Spa has a gym.
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