BEST BALTIC Hotel Druskininkai Central

Druskininkai 54.01976900, 23.97164900 , šv. Jokūbo G. 22 (Show on Map)
8.3
Very Good


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Summary of reviewsBEST BALTIC Hotel Druskininkai Central enjoys a superb and convenient location at the heart of Druskininkai, making it an ideal base for exploring the city's attractions. Guests appreciate its proximity to the main street, Aqua Park, Niemen River, cable car, fountains and various restaurants and entertainment options. The peaceful environment, despite being centrally located, along with spacious and tidily maintained rooms, adds to the overall comfort. Staff professionalism and helpfulness, along with the availability of ample parking, enhance the guest experience significantly.

The breakfast experience is a mixed bag with many guests praising the delicious and abundant offerings, particularly on weekends. However, some find the selection limited and the dining area small and crowded. Similarly, the dinner at the hotel receives varied responses—though the restaurant staff are commended for their service, the menu options feel limited and the dining areas are sometimes crowded.

The rooms are generally appreciated for their spaciousness, cleanliness and cozy atmosphere. However, some guests note the need for renovation due to outdated furnishings and occasional issues with amenities. Complaints about noise and certain maintenance issues, such as TV remotes and air conditioning, are not uncommon.

Cleanliness is generally upheld to high standards with many guests describing the hotel as clean and cozy. However, there are some concerns about specific cleanliness aspects like dusty surfaces, stained carpets and mold in the spa area.

Staff receive high praise for their friendliness, helpfulness and professionalism. Most guests appreciate the warm and accommodating nature of the receptionists and other personnel, although a few experiences with less courteous staff have been noted.

The wifi facilities are largely reliable and fast, notwithstanding occasional connectivity issues. The spa provides a cozy and clean ambiance but is limited in size and in need of significant updates, particularly with the jacuzzi and saunas.

Parking at the hotel is another positive with ample and secure spaces praised by many guests. The family-friendly environment and well-equipped rooms make it a popular choice for those traveling with children, though some minor navigational challenges with strollers are mentioned.

Beds receive mixed feedback: while many find them comfortable and conducive to a good night's sleep, others report issues with firmness, cleanliness and noisy bed frames.

Lastly, some guests express disappointment over the hotel's four-star rating, suggesting it falls short of contemporary four-star standards due to the need for renovations and improvements in service quality. Despite these criticisms, the central location, clean accommodations, friendly staff and available amenities create an overall positive experience for many visitors.
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Categories
Hotel with Rooms With Jacuzzi / Hot-tub

Boutique-style Hotel

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

4-Star Hotel

Room Types
Single Room with Sauna and Jacuzzi access Bright, classically decorated and spacious room with a TV and a minibar.

Double or Twin Room with Sauna and Jacuzzi access Bright, classically decorated and spacious room with a TV and a minibar. This room rate includes 1-hour morning access to the spa and jacuzzi.

Double or Twin Room with Balcony and with Sauna and Jacuzzi access This twin/double room has a balcony, air conditioning and tile/marble floor. This room rate includes 1-hour morning access to the spa and jacuzzi.

Guest Reviews
8.3
Very Good
Location
BEST BALTIC Hotel Druskininkai Central boasts an exceptional and convenient location right in the heart of Druskininkai. Nestled in the city center, the hotel is within easy walking distance of the main street, Aqua Park, the Niemen River, the cable car, fountains and a variety of restaurants and entertainment options. This makes it an ideal base for exploring the city's attractions. Guests frequently highlight its peaceful and quiet environment, despite being centrally located. Additionally, the hotel offers spacious, tidy and clean rooms, contributing to a comfortable stay. The staff are consistently praised for their professionalism and helpfulness. The presence of ample parking is another valuable feature, making it easy for guests to access the hotel. Overall, the combination of its central location, clean accommodations and friendly staff make BEST BALTIC Hotel Druskininkai Central a prime choice for visitors.

Breakfast
The breakfast experience at BEST BALTIC Hotel Druskininkai Central garners mixed reviews from guests. Many praise it for being delicious, abundant and offering a good variety of choices with some describing it as amazing and excellent. Fresh and tasty dishes, including regional ingredients like cheeses and cold cuts, are often highlighted. On weekends, the selection seems to improve, providing wider and more diverse options.

However, a significant number of reviews note a limited selection with some finding it below average or even poor for a 4-star hotel. Issues such as lack of variety, especially for those with dietary restrictions and the quality of certain items like coffee and pastries, were mentioned. The breakfast area itself also faced criticism for being small, leading to queues and crowded conditions.

Overall, while many guests enjoy the breakfast for its taste and variety, others feel it could benefit from improvements in both selection and quality.

Dinner
At BEST BALTIC Hotel Druskininkai Central, the dining experience draws mixed reactions from guests. On the positive side, the restaurant staff receive high praise for their pleasant and efficient service, quickly resolving any issues that might arise. The food, especially the pancakes and some other simple dishes, is often described as fresh, tasty and reasonably priced. Additionally, the restaurant features a set meal option for lunch at 10 euros and a Swedish lunch table for 15 euros, which guests appreciate.

However, there are notable downsides. Many guests feel that the breakfast served in a cafeteria style does not meet the expectations of a 4-star hotel with recurring mentions of bland omelettes and limited dish variety. The dinner menu, while having some good reviews, is also cited as limited and only available with reservations made in advance. Many find the restaurant small, often crowded and occasionally necessitating a wait for a table after arriving on time for a booked meal. There are also isolated complaints about specific dishes, such as improperly cooked food and chicken with a strange smell.

Although the food is generally considered decent and accommodating, it's clear that areas for improvement remain, particularly in expanding the menu options and enhancing the overall dining environment.

Rooms
The rooms at BEST BALTIC Hotel Druskininkai Central have garnered mixed feedback from guests with a stronger emphasis on spaciousness and cleanliness. A significant number of guests appreciated the spaciousness and cozy atmosphere of the rooms with many highlighting their comfort and modern amenities, such as air conditioning, heating and clean bathrooms. High ceilings, wide windows and pleasant balconies were mentioned as positive attributes that enhance the stay.

However, several reviews pointed out that many rooms are in need of renovation. Some guests noted outdated furnishings, worn-out carpets and dark interiors that detract from the otherwise cozy ambiance. Issues with non-working TV remotes, skylights and air conditioners were also reported, as well as noise problems with rooms facing the street or located near noisy areas of the hotel.

Despite these drawbacks, the majority of guests found the rooms clean and tidy with comfortable beds and necessary amenities like tea, coffee and safes provided. The hotel’s spacious and well-decorated rooms left a positive impression overall, despite needing some updates.

Beds
At the BEST BALTIC Hotel Druskininkai Central, guests often noted the comfortable beds as a highlight of their stay with many describing them as spacious and supportive, particularly appreciating the comfortable mattresses and pillows. Numerous reviews echoed the sentiment of having a good night's sleep thanks to these accommodations.

However, some inconsistencies arose in the reviews. While many found the beds comfortable, others reported discomfort, mentioning issues with hard or overly soft mattresses, as well as pillows that felt inadequate. There were also observations of worn sheets and some cleanliness concerns, such as untidy and hole-ridden bedding.

The setup of double beds sometimes resulted in less-than-ideal sleeping conditions with complaints about two single beds being pushed together, often of different heights. Additionally, some guests experienced beds that creaked or were squeaky, which, along with the sound of running water, occasionally disrupted sleep.

Overall, while many guests enjoyed comfortable beds at BEST BALTIC Hotel Druskininkai Central, there were notable variations in individual experiences, particularly concerning the firmness of mattresses and the state of bedding.

Cleanliness
The "BEST BALTIC Hotel Druskininkai Central" receives mixed reviews regarding cleanliness. Guests frequently commend the hotel, describing it as clean, tidy and cozy. Phrases like “immensely clean,” “super clean,” and “very clean” are often used to highlight the overall tidiness, especially concerning the rooms and common areas. Housekeeping services appear diligent in maintaining a generally neat environment, which significantly contributes to guests’ positive experiences.

However, there are notable concerns about specific aspects of cleanliness that detract from the overall impression. Issues such as dusty surfaces, unclean bathrooms, dirty mirrors and stained carpets occur in some of the rooms. Guests have also pointed out neglected areas, such as balconies and the hot tub area with mentions of mold and unclean floor corners. The spa, despite being described as clean by some, has been criticized for not being up to standard with comments on a persistent smell and an overall lack of thorough cleaning.

While the hotel meets cleanliness standards expected of a 4-star establishment in many aspects, there are gaps that need addressing. These include ensuring all rooms are thoroughly cleaned before guest check-ins and maintaining high standards in frequently used areas like bathrooms and balconies. Upgrading housekeeping practices would greatly enhance the overall guest experience.

Staff
The staff at BEST BALTIC Hotel Druskininkai Central receives predominantly positive feedback, highlighting their friendliness, helpfulness and professionalism. Numerous reviews praise the staff for being very friendly, pleasant and always ready to assist with any inquiries or issues that guests encounter. The receptionists, in particular, are frequently noted for their warm and accommodating nature.

Many guests commend the team for their supportive and understanding approach, appreciating the immediate attention and solutions offered by the administration. Service at the front desk and in other areas of the hotel, such as the spa and restaurant, is generally described as pleasant and efficient. The hotel benefits from staff who make concerted efforts to address guests' needs, often receiving accolades for their helpfulness and professionalism.

However, there are a few instances where the staff's friendliness and attentiveness do not meet expectations. Some guests report encounters with indifferent or less courteous staff members, particularly highlighting receptionists who were not very helpful or engaged. These inconsistencies suggest variability in the quality of service depending on the staff member encountered.

Nonetheless, the overall sentiment towards the hotel staff is highly positive with many guests noting the pleasant and friendly nature of the personnel, contributing significantly to the welcoming atmosphere of the hotel.

Wi-Fi
The wifi facilities at BEST BALTIC Hotel Druskininkai Central have garnered mixed reviews from guests. Many appreciated that wifi was included in the rooms and found access to the internet to be both easy and fast. Guests highlighted the reliability of the wifi, noting they had no issues with the connection. Despite these positive remarks, there were some instances where guests experienced slow internet or had problems with connectivity, particularly in the rooms and noted that the Wi-Fi sometimes had glitches. There were also remarks about a prolonged issue with the wifi that was expected to be resolved the following month.

Spa
The spa at BEST BALTIC Hotel Druskininkai Central offers a cozy and clean environment, making it a pleasant area for relaxation. However, the spa facilities are notably small, which may not be ideal for larger groups or those seeking more expansive wellness amenities. Guests have mentioned that the saunas and jacuzzi are limited in space with the sauna comfortably fitting up to four people and the entire area allowing a maximum of six people at a time.

Despite the clean premises, the spa appears to need significant updates. Many visitors reported issues with the jacuzzi not working properly, being cold or even murky. The sauna, while available, has been noted to not heat adequately and the Turkish bath faced similar heating issues.

Maintenance seems to be a recurring concern with some reviews pointing out mold and tiles that require renovation. Additionally, a few guests highlighted that the spa policies, such as limited access times and the necessity for private reservations, did not meet their expectations. Overall, while the spa at BEST BALTIC Hotel Druskininkai Central has the potential for a relaxing visit, improvements in facilities and maintenance could significantly enhance the guest experience.

Parking
BEST BALTIC Hotel Druskininkai Central provides a generally positive parking experience for its guests with multiple reviews highlighting the ample and convenient parking options available. Many guests applaud the free parking facilities, underscoring the convenience of a large, secured parking lot directly on the hotel grounds. The hotel’s courtyard and fenced parking spaces offer ease of access and added security, making it suitable even for motorcycles.

Some reviews mention parking space limitations and the availability of parking in nearby residential areas as potential inconveniences. Additionally, while there is indoor parking available, it comes with a relatively high charge of around 18 euros overnight. Despite these points, the prevalent sentiment is that the hotel’s parking arrangements significantly enhance the overall guest experience with multiple free parking options that are easy to use and secure.

Family
BEST BALTIC Hotel Druskininkai Central is a great place for families looking for a welcoming and accommodating stay. Known for being both family-oriented and child-friendly, it offers a variety of settings that are ideal for those traveling with children. Many guests have found the hotel's family-friendly environment suitable for joint family activities, emphasizing its suitability for extended family gatherings as well.

The hotel's central location adds to its appeal, making it convenient for a range of family activities nearby. Although some guests mention the challenge of navigating with strollers, this minor inconvenience doesn't overshadow the overall positive feedback.

Rooms are described as clean, cozy and well-equipped, providing everything a family might need. The convenience of separate entrances from the parking lot to individual rooms is highlighted as a significant advantage for families. Additionally, the provision of cribs is noted, making it easier for those traveling with very young children.

While the accommodation fees for small pets are considered pricey, families overall seem satisfied with their experiences at the hotel, often recommending it to other families as well.

4 Star
The BEST BALTIC Hotel Druskininkai Central has garnered mixed reviews regarding its four-star status with the majority of guests expressing disappointment about its current condition and facilities. Many reviewers argue that the hotel's four-star rating is outdated, suggesting it more accurately reflects a three-star—or even lower—status. The general consensus is that the establishment has seen better days and is in need of significant renovations to meet modern four-star expectations.

Critics point out numerous deficiencies, notably in room amenities and service quality. Guests often highlight that a true four-star hotel should offer more comprehensive bathroom amenities beyond just liquid soap and should ensure that the level of service and facilities justifies the price, which many feel is too high for what is provided. Breakfast offerings have also been a significant point of contention, described as poor for a hotel of claimed four-star calibre.

Overall, while the hotel once may have merited its four-star rating, current guest reviews suggest that it now falls short of that standard, calling for improvements across various aspects to live up to its purported rating.

Rooms with Jacuzzi / Hot-Tub
The guest reviews for the BEST BALTIC Hotel Druskininkai Central offer a mixed picture of the hotel's jacuzzi and hot tub facilities. Visitors highlight the availability of both a jacuzzi and a pool onsite, complemented by a sauna, which received positive remarks for being included in the room rate and offering cozy and clean conditions. Some guests enjoyed the private booking system, allowing them a dedicated hour in the spa area. However, several reviews pointed out recurring issues with the jacuzzi, noting it often had cold or murky water and various maintenance problems such as broken bubble makers and mirrors. The sauna also drew mixed responses with some guests noting only one of the two saunas was in operation while others described the experience as warm rather than hot. Overall, while the sauna facilities seemed to be well-received for their comfort, the jacuzzi raised consistent concerns regarding its functionality and temperature.

Dog Friendly
BEST BALTIC Hotel Druskininkai Central is a pet-friendly establishment that warmly welcomes guests traveling with their furry friends. Pets are allowed and the hotel goes the extra mile to ensure that both owners and pets feel comfortable throughout their stay. The rooms are designed to be pet-friendly, providing a suitable environment for dogs. The accommodation for pets is priced at approximately 20 euros per night, which is a reasonable rate for the added convenience. Given the positive experiences, many guests express their intention to return with their pets, highlighting the hotel's accommodating nature.


No, BEST BALTIC Hotel Druskininkai Central doesn't have any pool.

Yes, a spa is available at BEST BALTIC Hotel Druskininkai Central.

Yes, BEST BALTIC Hotel Druskininkai Central welcomes dogs.

Yes, parking facilities are available at BEST BALTIC Hotel Druskininkai Central.

No, BEST BALTIC Hotel Druskininkai Central doesn't have a gym.

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