Boutique Hotel VSK Kentavar
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Summary of reviewsGuests of Boutique Hotel VSK Kentavar have shared many positive reviews, making it a popular choice for visitors. The hotel's prime location near the railway station and its central position offers easy access to Tryavna, Bojentsi, Veliko Tarnovo and Dryanovo, allowing guests to explore local cultural and historical sites conveniently. The serene, peaceful surroundings provide a relaxing atmosphere, although some have noted minor accessibility issues due to nearby construction.
The breakfast has received mixed feedback, offering a diverse and tasty selection according to many guests with options like fresh fruits, vegetables, cheeses and pastries. However, some found it inconsistent and lacking in variety, especially towards the end of the morning service. Despite these critiques, the breakfast generally aligns with guests’ expectations in terms of taste and quality.
Dinner at the hotel's restaurant consistently impresses with its delicious, freshly prepared meals and excellent quality. The high standard of the dishes and the professional, attentive staff contribute to a memorable dining experience. Although some guests find the prices on the steep side, the overall consensus confirms that the meals are worth the expense. A few minor drawbacks like limited children's options and an isolated food poisoning incident were mentioned.
The hotel’s rooms are spacious, clean and comfortable, featuring tasteful decorations and beautiful furniture. While some guests found the interiors somewhat outdated, overall, the rooms provide a pleasant and restful stay. Issues such as occasional noise, old mattresses and insufficient outlets were noted, but these were outweighed by the general positive feedback on cleanliness and comfort.
Cleanliness remains a strong point at the hotel with both rooms and public areas, including the pool, consistently well-maintained. Guests appreciate the meticulous attention to hygiene, contributing to a fresh and inviting atmosphere throughout the premises.
The hotel's staff receive high praise for their friendliness, professionalism and responsiveness. Their ability to speak English and their helpful attitude significantly enhance guests’ experiences. Despite a few isolated complaints about unresponsiveness and lack of mask-wearing, the overall impression is one of a dedicated and courteous team.
The spa center is admired for its cleanliness and great massages, despite some concerns regarding additional charges for certain services. The pool also stands out positively, appreciated for its cleanliness, spaciousness and warm water, making it a favorite among families, although occasional temperature issues and condensation under the winter dome were mentioned.
Guests benefit from ample, free parking space, a notable advantage in a central location. Family amenities, including infant cots, cribs and a large children’s area, contribute to a family-friendly environment, despite some feedback suggesting improvements in food choices for children.
While beds received mixed reviews with some guests finding them too soft or saggy, the overall room experience is positive, complemented by clean accommodations and friendly staff. The hotel's four-star rating has been questioned by some guests, suggesting it more closely aligns with high-quality three-star standards due to certain maintenance issues and missing facilities. Nonetheless, service quality and luxurious furnishings receive commendations.
Overall, Boutique Hotel VSK Kentavar offers a pleasant stay with standout features including its prime location, excellent dining, clean and comfortable rooms and friendly staff, making it a solid choice for travelers seeking relaxation and exploration.
Categories
The breakfast has received mixed feedback, offering a diverse and tasty selection according to many guests with options like fresh fruits, vegetables, cheeses and pastries. However, some found it inconsistent and lacking in variety, especially towards the end of the morning service. Despite these critiques, the breakfast generally aligns with guests’ expectations in terms of taste and quality.
Dinner at the hotel's restaurant consistently impresses with its delicious, freshly prepared meals and excellent quality. The high standard of the dishes and the professional, attentive staff contribute to a memorable dining experience. Although some guests find the prices on the steep side, the overall consensus confirms that the meals are worth the expense. A few minor drawbacks like limited children's options and an isolated food poisoning incident were mentioned.
The hotel’s rooms are spacious, clean and comfortable, featuring tasteful decorations and beautiful furniture. While some guests found the interiors somewhat outdated, overall, the rooms provide a pleasant and restful stay. Issues such as occasional noise, old mattresses and insufficient outlets were noted, but these were outweighed by the general positive feedback on cleanliness and comfort.
Cleanliness remains a strong point at the hotel with both rooms and public areas, including the pool, consistently well-maintained. Guests appreciate the meticulous attention to hygiene, contributing to a fresh and inviting atmosphere throughout the premises.
The hotel's staff receive high praise for their friendliness, professionalism and responsiveness. Their ability to speak English and their helpful attitude significantly enhance guests’ experiences. Despite a few isolated complaints about unresponsiveness and lack of mask-wearing, the overall impression is one of a dedicated and courteous team.
The spa center is admired for its cleanliness and great massages, despite some concerns regarding additional charges for certain services. The pool also stands out positively, appreciated for its cleanliness, spaciousness and warm water, making it a favorite among families, although occasional temperature issues and condensation under the winter dome were mentioned.
Guests benefit from ample, free parking space, a notable advantage in a central location. Family amenities, including infant cots, cribs and a large children’s area, contribute to a family-friendly environment, despite some feedback suggesting improvements in food choices for children.
While beds received mixed reviews with some guests finding them too soft or saggy, the overall room experience is positive, complemented by clean accommodations and friendly staff. The hotel's four-star rating has been questioned by some guests, suggesting it more closely aligns with high-quality three-star standards due to certain maintenance issues and missing facilities. Nonetheless, service quality and luxurious furnishings receive commendations.
Overall, Boutique Hotel VSK Kentavar offers a pleasant stay with standout features including its prime location, excellent dining, clean and comfortable rooms and friendly staff, making it a solid choice for travelers seeking relaxation and exploration.
Hotel with EV Charging Stations
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
EV charging stations
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
About Boutique Hotel VSK Kentavar
License: ДЖ-ЗА7-6СВ-Б1
Guest Reviews
Location
Breakfast
However, several critiques indicate that the breakfast can be somewhat inconsistent. While some find the options more than sufficient, others have described it as limited or sparse and noted that the variety doesn't change much day-to-day. There are mentions of the buffet quickly running out of food with slow replenishment, especially as breakfast nears its end. The early cutoff time of 10 o’clock has caused some guests to rush in the morning, only to find an empty breakfast table by 9:30.
The quality of specific items like lukewarm powdered eggs and cold sausages has also drawn negative feedback, alongside complaints about instant coffee. While the breakfast generally strikes a more positive chord with its taste and quality, the experience appears to fall short of expectations for a 4-star hotel with some finding it just basic or even poor.
In summary, breakfast at Boutique Hotel VSK Kentavar is diverse and tasty for some, but others find it lacking in variety and quality control. It might be sufficient and enjoyable for many, but could leave others wanting more in terms of consistency and freshness—especially if arriving later in the morning.
Dinner
The kitchen staff are accommodating, taking care to prepare allergen-free meals when necessary. The professionalism of the waiters also enhances the dining experience with quick and attentive service frequently mentioned, though there were occasional reports of slow service.
Despite the high marks for taste and quality, some guests find the prices at the restaurant on the steep side with specific mentions of items like Caprese and Caesar salads being costly. However, the overall consensus remains that the food is worth the expense with many describing it as top-notch and worth the splurge.
A minor drawback is the limited selection for small children and there was an isolated incident of food poisoning reported. Nonetheless, the restaurant is generally celebrated for its lovely ambiance, cleanliness and superb cuisine, making it highly recommended by those who have dined there.
Rooms
The rooms feature beautiful, sturdy furniture and tasteful decorations, though some guests felt the interior design is somewhat outdated. Air conditioning works well to keep rooms comfortably warm and the furnishings—including large televisions—add to the overall comfort. The bathrooms are often praised for their spaciousness and cleanliness.
However, not all reviews are glowing. Some guests found their rooms to be too small and mentioned that mattresses were old. Noise and bad smells were also occasional issues and bed sheets were not always ironed. Additionally, there were comments about insufficient outlets and poorly maintained bed frames.
Despite these minor setbacks, the hotel's overall room experience is repeatedly described as pleasant with beautiful, colorful interiors and a quiet atmosphere. Guests appreciated the unique vibe and the attention to cleanliness, even though housekeeping services like bed changes were not always consistent during longer stays. For a restful and aesthetically pleasing stay, Boutique Hotel VSK Kentavar seems to be a solid choice, particularly for those valuing space and cleanliness.
Beds
Cleanliness
The hotel's public areas, including the pool, toilets and hallways, also meet high cleanliness standards with the water in the pool receiving specific mention for being clean and warm. The hotel itself exudes a fresh and inviting atmosphere with warm and cozy accommodations adding to the comfort.
Overall, the meticulous attention to cleanliness throughout the hotel—from the rooms to the common areas—creates an extremely clean and pleasant environment, making Boutique Hotel VSK Kentavar a well-regarded choice for travelers who prioritize hygiene and comfort.
Staff
The lifeguard at the pool is particularly lauded for being kind and accommodating, often going above and beyond even when the area is crowded. Restaurant staff also receive favorable mentions, contributing to guests choosing to dine on-site for all their meals.
There are, however, isolated mentions of unresponsive or impolite behavior from certain staff members, along with some dissatisfaction regarding the lack of mask-wearing. Despite these few negative remarks, the overwhelming consensus emphasizes the staff's kindness, helpfulness and professional attitude. This dedication to service leaves a lasting, positive impression on visitors.
Spa
Pool
Despite these positives, some guests find the pool temperature colder than expected on occasion. The presence of a dome over the pool in winter helps maintain warmth but can cause condensation, which some find unpleasant as it obstructs the view. Additionally, the pool area features toys for children, enhancing family-friendly appeal.
The hotel's year-round pool facilitates use regardless of weather and loungers are often available, adding to guest comfort. However, a few noted slippery areas around the pool that may require caution. Overall, while the pool service can be sporadic, the pool remains a highlight of the hotel with its consistently clean and inviting environment.
Parking
Family
4 Star
Nevertheless, the service quality at the hotel is praised with several guests commending the excellent service they received. While there is some criticism about the use of soap dispensers in the bathrooms, which some consider subpar for a four-star hotel, the furnishing is noted to be luxurious and more reflective of a high-quality three-star hotel. Overall, while the hotel receives high marks for service, there are areas where it falls short of meeting the full expectations of a four-star rating.
Heated Pool
Indoor Pool
Yes, Boutique Hotel VSK Kentavar has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Boutique Hotel VSK Kentavar.
No, Boutique Hotel VSK Kentavar doesn't allow dogs.
Yes, parking facilities are available at Boutique Hotel VSK Kentavar.
No, Boutique Hotel VSK Kentavar doesn't have a gym.
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