DAMAC Maison Distinction
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Summary of reviewsDAMAC Maison Distinction in Dubai has garnered considerable acclaim for its prime location, exceptional cleanliness and superb staff service, making it a popular choice for both business and leisure travelers. Positioned in the heart of Dubai, the hotel offers close proximity to major attractions such as Dubai Mall and Burj Khalifa, as well as a variety of restaurants, supermarkets and essential services. The panoramic city views, particularly of the iconic Burj Khalifa and Dubai Fountain from high-floor rooms, add to the appeal.
Feedback on breakfast was mixed; while some guests appreciated the delicious variety and attentive staff, others felt it was repetitive and not reflective of a five-star standard. Dinner at Blooms Cafe generally garnered positive remarks for the quality of the food and the varied menu, although some noted a lack of variety and occasional service issues.
The rooms and apartments are spacious, clean and well-equipped, making them particularly suitable for families. Guests appreciated the comfortable and fully equipped accommodations, including multiple bedrooms, kitchens and bathrooms. Despite some complaints about outdated decor and inconsistent cleanliness, the overall room experience was favorable.
The hotel’s cleanliness received high marks with guests often describing rooms as immaculate and well-maintained. The cleaning staff's dedication to maintaining a high standard of hygiene significantly contributed to guest satisfaction.
The staff at DAMAC Maison Distinction received significant praise for their friendliness, helpfulness and efficiency. Named individuals such as Meena, Karim and Grace were frequently mentioned for their exceptional service. The reception, housekeeping, concierge and valet teams were all noted for their professionalism and attentiveness, enhancing the overall guest experience.
Wi-Fi service was a mixed experience for guests; while some enjoyed fast and reliable internet, others encountered issues with instability and slow speeds. Despite these inconsistencies, efforts by the staff to maintain satisfactory connectivity were noted.
The hotel’s spa, pool and gym facilities are well-regarded with particular praise for their ambiance and services. The pool, offering spectacular views of Dubai, is a highlight despite minor concerns about shaded areas and the need for more sunbeds. The spa's massages, especially those by staff like Olivia, were commended, though improvements in cleanliness were suggested.
Valet parking received positive feedback for its efficiency and the friendly service of the attendants. The parking experience was only slightly marred by the small size of the parking spaces.
Families found the hotel particularly accommodating, appreciating the spacious rooms, family-friendly amenities and thoughtful services, making it a preferred destination for those traveling with children. The central location, coupled with facilities like a children's pool, games room and nearby parks, added to the family-friendly appeal.
Overall, DAMAC Maison Distinction stands out for its strategic location, exceptional cleanliness and dedicated staff, providing guests with a comfortable and enjoyable stay despite a few areas for improvement.
Categories
Feedback on breakfast was mixed; while some guests appreciated the delicious variety and attentive staff, others felt it was repetitive and not reflective of a five-star standard. Dinner at Blooms Cafe generally garnered positive remarks for the quality of the food and the varied menu, although some noted a lack of variety and occasional service issues.
The rooms and apartments are spacious, clean and well-equipped, making them particularly suitable for families. Guests appreciated the comfortable and fully equipped accommodations, including multiple bedrooms, kitchens and bathrooms. Despite some complaints about outdated decor and inconsistent cleanliness, the overall room experience was favorable.
The hotel’s cleanliness received high marks with guests often describing rooms as immaculate and well-maintained. The cleaning staff's dedication to maintaining a high standard of hygiene significantly contributed to guest satisfaction.
The staff at DAMAC Maison Distinction received significant praise for their friendliness, helpfulness and efficiency. Named individuals such as Meena, Karim and Grace were frequently mentioned for their exceptional service. The reception, housekeeping, concierge and valet teams were all noted for their professionalism and attentiveness, enhancing the overall guest experience.
Wi-Fi service was a mixed experience for guests; while some enjoyed fast and reliable internet, others encountered issues with instability and slow speeds. Despite these inconsistencies, efforts by the staff to maintain satisfactory connectivity were noted.
The hotel’s spa, pool and gym facilities are well-regarded with particular praise for their ambiance and services. The pool, offering spectacular views of Dubai, is a highlight despite minor concerns about shaded areas and the need for more sunbeds. The spa's massages, especially those by staff like Olivia, were commended, though improvements in cleanliness were suggested.
Valet parking received positive feedback for its efficiency and the friendly service of the attendants. The parking experience was only slightly marred by the small size of the parking spaces.
Families found the hotel particularly accommodating, appreciating the spacious rooms, family-friendly amenities and thoughtful services, making it a preferred destination for those traveling with children. The central location, coupled with facilities like a children's pool, games room and nearby parks, added to the family-friendly appeal.
Overall, DAMAC Maison Distinction stands out for its strategic location, exceptional cleanliness and dedicated staff, providing guests with a comfortable and enjoyable stay despite a few areas for improvement.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Infinity Pool Panoramic View Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Skyscraper Hotel
Hotel with Infinity Pool
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
About DAMAC Maison Distinction
License: 781150
Guest Reviews
Location
The vistas from the hotel are stunning, offering panoramic views of the city skyline, including the iconic Burj Khalifa and Dubai Fountain. This adds significant value, especially for those staying in rooms with balconies.
The location isn't just about sightseeing; it's also practical. Small restaurants, grocery stores and essential services are conveniently nearby, some open 24/7. This makes the hotel an excellent choice for both leisure and business travelers. Visitors also appreciate the vibrant surroundings, which blend a bustling urban atmosphere with ease of accessibility to commercial centers.
The staff also receive high praise for their friendliness and helpfulness, further amplifying the appeal of the hotel. The cleanliness and modern amenities, coupled with the strategic placement of the hotel in the business district, make it a favorable choice for travelers.
Though it's noted that the metro station is a bit further away, the walkable distance to major attractions and overall convenience outweighs this minor drawback. In summary, DAMAC Maison Distinction offers an exceptional and beautifully situated retreat with easy access to the best that Dubai has to offer.
Breakfast
However, not all feedback was favorable. Numerous guests felt the breakfast offerings were repetitive, basic and lacking variety with some describing it as low-budget or below expectations for a 5-star hotel. Complaints about the limited selection, poor food quality and the absence of fresh squeezed orange juice were common. A few guests were dissatisfied with having to pay extra for breakfast, which they found expensive and not worth the additional cost. The breakfast not being included in the room price was another point of contention.
Guests suggested that the breakfast could be significantly improved by offering a wider range of dishes, including more Indian and continental options. The overall sentiment indicates that while the breakfast has high points, there is notable room for enhancement to meet the diverse expectations of international travelers.
Dinner
Rooms
The apartments and suites cater well to families, offering multiple bedrooms and bathrooms, accompanied by all necessary amenities like dishwashers, washing machines and kitchen utensils. Some guests mentioned delightful surprises such as room upgrades and personalized decorations.
However, there are a few areas for improvement. Some rooms showed signs of wear and outdated decor and there were occasional complaints about old furniture, inconsistent cleanliness and the smell of cigarettes. Sound insulation appeared to be an issue for a few guests with noise from outside disrupting their stay.
Overall, the hotel’s proximity to key locations like Dubai Mall and its stunning views make it a favorable choice for visitors. The combination of spacious, comfortable rooms and practical amenities ensures a pleasant stay despite the occasional hiccup with room maintenance and decor.
Beds
The hotel goes the extra mile for special occasions with several mentions of romantic decorations and celebratory touches such as decorating the bed with roses for a guest's birthday. Cleanliness is generally noted, though there are a few comments about sheets and bed covers being somewhat old.
However, not all feedback is positive. Some guests found the single beds to be very small and a few reported issues with the cleanliness of the sheets. Comfort levels of the duvets and pillows could be improved, according to some reviewers.
Despite these minor drawbacks, the overall experience of room comfort and efficient service seems to leave a positive impression on guests, contributing to a pleasant stay at DAMAC Maison Distinction.
Cleanliness
Several reviews emphasized that the cleanliness at the hotel is at the highest level with many describing their rooms as spotlessly clean upon arrival and throughout their stay. The hotel's modern decor and clean, spacious rooms further enhance the guest experience, making it a suitable choice for families and friends alike.
Although a few guests noted issues such as the smell of cigarettes and occasional lapses in cleanliness upon check-in, the overall sentiment reflects a high standard of hygiene maintained by the diligent housekeeping staff. Most guests felt the cleanliness of the hotel, from the lobby to the pool, met or exceeded their expectations, contributing to a comfortable and welcoming environment. The hotel's amenities and attentive staff also received praise, adding to the overall positive impression.
In summary, DAMAC Maison Distinction shines in the realm of cleanliness with countless guests appreciating the spotless rooms and exceptional housekeeping service, making it a commendable choice for travelers seeking a clean and well-maintained accommodation.
Staff
The reception team stands out, being described as incredibly helpful, efficient and polite. Special mentions of employees like Hassan, Ramy, Sumitra and Ahmed reveal a consistent dedication to providing a warm welcome and ensuring smooth check-in and check-out processes. Housekeeping also receives high praise for their prompt service and thorough attention to detail, ensuring rooms are always clean and inviting.
Guests continually highlight the courteous and professional nature of the staff, noting their friendly demeanor and willingness to assist with any request, from arranging taxis to providing upgrades. The concierge and valet teams similarly delivered excellent service, contributing to an overall seamless and pleasant stay for guests.
The staff's commitment to going above and beyond in service—whether it’s Ahmed offering a warm reception or Sumitra managing with excellence—reflects in guests’ experiences, often describing their interactions as feeling like being treated by family. This personal touch, combined with the staff's efficiency and professionalism, ensures guests feel valued and well-cared for throughout their stay at DAMAC Maison Distinction.
Wi-Fi
However, there are notable inconsistencies. The internet connection was reported to be down every morning by some guests and others experienced issues with unstable or slow Wi-Fi in their rooms compared to the lobby. A few guests expressed dissatisfaction with TV and internet connectivity, mentioning it was not fixed during their stay. These mixed experiences indicate room for improvement in the hotel's Wi-Fi services.
Despite these drawbacks, the positive remarks about the welcoming staff and the presence of available Wi-Fi suggest that efforts are being made to maintain a satisfactory level of connectivity for guests. Overall, while some improvements are needed, the Wi-Fi at DAMAC Maison Distinction meets basic expectations for many guests.
Spa
Pool
The pool area features an adjoining bar which adds to the overall experience and amenities such as the gym and sauna are noted to be fantastic. There is also a sense of relaxation with the availability of sunbeds, although there have been occasional mentions of their inadequate numbers and some being broken.
Though the pool location receives high praise for its spectacular view and cleanliness, there are minor concerns regarding nearby construction noise and the smaller size of the pool. Some guests have mentioned the pool tends to be in the shade during the afternoon.
Overall, the pool at DAMAC Maison Distinction is a highlight for many staying at the hotel, offering a combination of excellent views, good amenities and a pleasant atmosphere, despite a few areas for improvement.
Parking
Family
The hotel’s central location further enhanced its appeal with nearby parks featuring children's play areas and convenient access to food shops. The efficient and thoughtful service, including special arrangements for events like birthdays, added a personal touch to family stays. Despite a few mentions of the hotel being somewhat overpriced for a single night, the overall sentiment remained positive with families expressing their desire to return.
In terms of entertainment, the kids enjoyed the games room and the cinema, contributing to a full luxurious experience tailored for family enjoyment. The hotel's child-friendly nature, complete with a family suite and privacy options, made it especially comfortable for large families and new guests. These combined features ensured a pleasant and memorable family stay at DAMAC Maison Distinction.
5 Star
The hotel's structure is described as luxurious, appealing to guests who seek a high-end experience. Many mention the beautiful aesthetics and quality service, contributing to memorable stays. Despite some guests rating it as a five-star hotel with commendable amenities and exceptional views of landmarks like the Burj Khalifa and the fountain, others find discrepancies in service and facilities that fall short of the five-star expectation.
Criticisms include the absence of standard amenities like bathroom slippers, subpar furniture quality and a general sense that the hotel doesn't fully meet the five-star criteria. Some reviewers suggest the property feels more like a four-star or even a three-star establishment in terms of basic offerings and overall quality. The restaurant also received mixed feedback, lacking the excellence expected at such a high-rated hotel.
Overall, while DAMAC Maison Distinction offers notable luxury and an excellent location, it faces challenges in consistently delivering the full spectrum of a five-star experience according to some guests.
Business
The hotel offers a range of facilities well-suited for business needs, including well-equipped meeting rooms and a business center. Additionally, services for addressing business queries are easily accessible. For those looking to unwind after a long day, the comfortable pool, gym and spa provide welcome relaxation.
Its proximity to essential amenities, such as Carrefour Express, adds to the convenience for extended stays. Overall, DAMAC Maison Distinction caters efficiently to the needs of business travelers, ensuring ease of access to both work and leisure facilities.
Infinity Pool
Outdoor Pool
Honeymoon
Luxury
The service at DAMAC Maison Distinction is highly commendable with special mention to staff members like Ahmad at the reception for ensuring an exceptional guest experience. The hotel is consistently rated as a five-star establishment and it certainly lives up to this rating with its upscale and well-maintained facilities.
However, some reviews indicate that the hotel’s decor may feel outdated and that the furniture might not meet the five-star expectations. Despite this, the majority of feedback points towards a positive luxury experience, making it a notable luxury hotel in Dubai’s business district.
Overall, the luxurious atmosphere, combined with excellent service and modern cleanliness, makes DAMAC Maison Distinction a considerable choice for a luxurious stay in Dubai.
Romantic
Yes, DAMAC Maison Distinction has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at DAMAC Maison Distinction.
No, DAMAC Maison Distinction doesn't allow dogs.
Yes, parking facilities are available at DAMAC Maison Distinction.
Yes, DAMAC Maison Distinction has a gym.
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