Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsKingsgate Canal Hotel by Millennium enjoys a highly convenient location, praised for its accessibility and tranquility. Positioned just 15 minutes from the airport and within walking distance to the metro and local attractions like the Dubai Mall, guests benefit from easy access to various parts of Dubai. The peaceful Al Jaddaf area, despite some construction, adds to a restful stay.
The hotel’s breakfast receives mixed reviews; many guests find it affordable and delicious with a wide variety of fresh dishes. However, some note limited options, repetitive menus and the inconvenience of walking to a nearby sister hotel for the meal. Dinner options, predominantly Indian cuisine, are seen as good but with limited variety and portion sizes. In-room dining is positively noted for its quality.
Rooms at the hotel are described as clean, comfortable and modern but often small with insufficient storage space. Bathrooms receive mixed feedback regarding size and cleanliness. Noise isolation is another concern, but the views and proximity to shopping areas are appreciated.
Cleanliness standards at the hotel are generally high with frequent cleaning maintaining a neat environment. While most guests are satisfied, occasional issues like delays in receiving towels and stained linens have been reported. The staff receives mixed feedback with many guests praising their friendliness and efficiency. However, some experienced unfriendliness and slow service from certain staff members.
Wifi connectivity at the hotel varies with some guests appreciating high-speed internet and others reporting unreliable service, especially during streaming or calls. Gym and pool facilities are available at a nearby hotel, an arrangement some guests find inconvenient.
Parking is another area of contention. While on-site parking is appreciated, guests note that spaces are limited and narrow, making it difficult to park larger vehicles. Family amenities are limited, but the hotel maintains a welcoming atmosphere for families with small children.
Despite some concerns, Kingsgate Canal Hotel by Millennium is generally perceived as clean, comfortable and adequately priced, making it a solid choice for a three-star accommodation in Dubai. Show more
Read review summaries for all categories
Categories
Hotel with Spa
Family Friendly Hotel
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
3-Star Hotel
Room Types
Standard King Room (includes 25% off F&B)Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Standard Twin Room (includes 25% off F&B)Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Deluxe King Room City View (includes 25% off F&B)Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room has air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed.
Deluxe Twin Room City View (includes 25% off F&B)Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This twin room has air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 2 beds.
Executive Room Sofa With City View (includes 25% off F&B)Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room has air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed.
About Kingsgate Canal Hotel by Millennium
License: 942200
Guest Reviews
Location
Kingsgate Canal Hotel by Millennium offers a highly convenient location that guests consistently appreciate. Situated just 15 minutes from the airport and within walking distance to the metro, the hotel ensures easy access to various parts of Dubai. Its proximity to the Versace Hotel, Dubai Mall and numerous dining and café options nearby adds to its appeal. Visitors also note the peaceful, quiet nature of the area despite some nearby construction, making for a restful stay. The Al Jaddaf area, where the hotel is located, is clean and offers a good range of tourist attractions and facilities. While there can be some confusion with other similarly named properties, the overall accessibility and tranquility of the location make it a favorable choice for both business and leisure travelers.
Breakfast
At the Kingsgate Canal Hotel by Millennium, guest opinions on the breakfast experience are varied. Many guests recommend opting for the breakfast-included package, describing the breakfast as really nice, excellent and delicious with a wide range of dishes available. The price of 35 dirhams is noted for being affordable by local standards, offering good value for money. Some appreciated the freshness and large selection of items, including eggs and omelettes cooked on the spot.
However, there are mixed reviews regarding the quality and variety of the breakfast with several guests finding it limited, particularly leaning towards Arabic and Indian cuisine. Some reviews mention repetitive options over the days of their stay and point out that the drinks could be improved.
A notable aspect is that the breakfast is not served in the same building but in a nearby sister hotel, which is within a close walking distance. While some found this arrangement acceptable, others found it inconvenient, especially when expecting a seamless experience within the same property. There are mentions of cleanliness issues in the breakfast area and instances where the breakfast room had not been fully prepared.
Overall, while there are positive remarks about the breakfast’s affordability and quality, the recurrent theme of having to walk to another building for the meal and the inconsistent quality might detract from the overall breakfast experience for some guests.
Dinner
Kingsgate Canal Hotel by Millennium offers dinner options that receive mixed feedback from guests. While some guests found the food to be good, if not amazing and appreciated the timely service, others noted some limitations. The menu, which focuses on Indian cuisine, has been described as lacking variety with some finding it insufficient in portion sizes and not very comprehensive. Additionally, some guests felt the prices were a bit high and the availability of the restaurant hours could be improved. However, the option for in-room dining has been positively received for its quality.
Rooms
The rooms at Kingsgate Canal Hotel by Millennium offer a mix of simplicity and functionality with many guests noting they found them clean, comfortable and modern. While they are equipped with necessary amenities like air conditioning, beds, TVs and clean linens, the consistent mention of their small size and lack of ample storage space such as closets or wardrobes can be a drawback for some.
The bathrooms have drawn mixed reactions; though some reviewers found them adequate, others mentioned issues like insufficient hot water, small sizes and doors lacking privacy. Cleanliness varied with some guests praising the regular cleaning services, while others experienced cleanliness issues upon arrival.
Views from certain rooms and proximity to shopping areas are appreciated, though sound isolation and noise complaints were noted. The overall atmosphere is pleasant, but certain practical details like the non-soundproof walls and small windows may impact comfort for more discerning travelers. The hotel seems to offer good value for money if prioritized on cleanliness and location over spaciousness and additional amenities. However, potential visitors should be aware of the compact nature of the rooms and adjust their expectations accordingly.
Beds
Visitors at Kingsgate Canal Hotel by Millennium have shared varied experiences regarding the beds. Many guests have positively remarked on the comfort of the beds, noting that they are very comfortable with some highlighting the clean and comfortable bed linens and pillows. King size beds are available and those who experienced them found them comfortable.
However, there are also mentions of some negative aspects. A few guests found the beds to be small and uncomfortable and occasionally hard or firm. Concerns have been raised about the cleanliness with a number of reviewers noting dirty bed sheets, beds not being changed between guests and instances of stains on pillows and bed sheets. While certain guests were satisfied with the bed quality, others felt improvements are needed, especially concerning cleanliness and bed size.
Cleanliness
The reviews of Kingsgate Canal Hotel by Millennium highlight a strong emphasis on cleanliness with many guests appreciating the overall neatness and frequent cleaning of the rooms. Words like clean organized and high-quality room cleaning are frequently mentioned, portraying the hotel as a well-maintained establishment. Many reviewers found the rooms to be clean, comfortable and modern, complemented by helpful and accommodating staff.
However, there are occasional issues noted. Some guests experienced delays in receiving towels and a few mentioned that the room carpets and bathrooms were not always thoroughly cleaned. Instances of stained towels and occasional pests were also reported. Despite these sporadic complaints, the majority of reviews convey a positive impression of the hotel's hygiene standards and general upkeep.
Overall, the hotel is seen as very clean and reasonably priced with many guests expressing satisfaction with the clean environment and efficient housekeeping services. The hotel's commitment to maintaining good hygiene standards seems to contribute significantly to the comfort and tranquility experienced by its guests.
Staff
The reviews of the staff at Kingsgate Canal Hotel by Millennium paint a picture of both high points and notable shortcomings. Many guests have had positive experiences, highlighting the staff's friendliness, helpfulness and overall accommodating nature. Mentioned by name, employees such as Jack, Hakam, Danica and Akhil stand out for their exceptional service, professionalism and courteous demeanor. Housekeeping received praise for being supportive and efficient, ensuring clean rooms and providing a disciplined service.
However, several reviews indicate inconsistencies in the quality of service provided by certain staff members. Reports of unfriendliness, rudeness and uncooperativeness from some reception and security staff are recurrent. Instances of slow service, inadequate response to room service requests and lack of proper training among staff were also observed by guests.
Despite these issues, some guests commended the polite and welcoming behavior of specific staff members, suggesting a dedication to providing good service even amidst challenges. Overall, the staff's variability in responsiveness and attitude significantly influences guest experiences with notable praise for individual efforts contrasting with broad criticisms of service inconsistencies.
Wi-Fi
The Kingsgate Canal Hotel by Millennium offers a mixed experience when it comes to wifi connectivity. On the positive side, guests highlighted that the wifi was good and that high-speed internet was available, making it possible to enjoy high-quality streaming and count all the pixels. The availability of wifi in general terms was noted and the internet and parking were specifically mentioned as excellent amenities provided by the hotel.
However, some negative aspects were also reported. Several guests experienced internet cuts, especially during meeting calls and found the service unreliable for streaming platforms like Netflix. For a few, the internet was rated as the worst with no wireless access being chief among their complaints. Additionally, there was a mention of no hotel room phone or communication facility, which could affect guests requiring constant connectivity.
Overall, while the Kingsgate Canal Hotel offers satisfactory and even high-speed wifi for some guests, there can be issues, particularly with consistency during streaming and calls.
Gym
The gym facilities at Kingsgate Canal Hotel by Millennium are not located on-site but are available at a neighboring hotel. Guests can access a decent gym and a pool at this nearby location. However, some visitors expressed disappointment at the lack of an in-house gym, highlighting it as a notable absence in the hotel’s amenities.
Pool
Guests have mixed feedback regarding the pool facilities at Kingsgate Canal Hotel by Millennium. Positive remarks highlight the availability of a pool and gym, along with accompanying spa services. The pool area is described as a clean, quiet space, providing a relaxing environment for visitors. However, several reviews point out that the swimming pool is actually located at a neighboring hotel, which can be inconvenient for guests. Some also noted issues with cleanliness and a lack of clear information about the pool's location. Overall, while the pool facilities are appreciated, the need to access them at a different venue and occasional cleanliness concerns may detract from the experience.
Parking
The parking situation at Kingsgate Canal Hotel by Millennium has received mixed feedback from guests. On the positive side, there is a car park provided with some guests appreciating the convenience of having parking on-site, particularly noting that parking with an entrance card is very good. The hotel is situated in a valuable location, which adds a certain appeal despite the parking challenges.
However, guests have highlighted several issues that might be a concern for those planning to drive. Many reviews pointed out that the parking spaces are very limited and narrow, making it difficult to maneuver and park larger vehicles. The small parking lot often leads to delays and frustration as there are not enough spaces to accommodate all guests. Some drivers had to drive around multiple times to find an appropriate spot or resort to public parking, which, although more spacious, is not directly connected to the hotel.
The tightness of the parking facility was a recurring theme with mentions of small and basic spaces that prove challenging to use. Additionally, front desk responsiveness regarding parking issues was noted as lacking, which might add to the inconvenience faced by guests.
In summary, while on-site parking is available at Kingsgate Canal Hotel, its limited capacity and tight spaces can pose significant challenges. Guests are advised to be prepared for potential delays and difficulties in securing a parking spot. For those who prioritize ease of parking, considering alternative transportation options might be beneficial.
Family
The Kingsgate Canal Hotel by Millennium offers a peaceful and family-friendly atmosphere that makes it suitable for short stays, especially for families. Despite limited facilities specifically for children, it provides a welcoming environment for families with small children. The hotel is conveniently located near cafeterias and a pharmacy, adding to the ease of access to necessary amenities. The staff is noted for their friendly customer service, contributing positively to the overall experience. However, potential guests should be aware that the hotel does not allow early check-in without an additional fee and may not accommodate extra beds in rooms, which could be a consideration for families with more than one child.
3 Star
Kingsgate Canal Hotel by Millennium provides a solid three-star experience. While some guests feel the price might be a bit high given the offerings, the hotel generally meets expectations for its rating. The internet works well, adding to the convenience of the stay. Overall, it suitably fits the bill for a three-star hotel.
No, Kingsgate Canal Hotel by Millennium doesn't have any pool.
Yes, a spa is available at Kingsgate Canal Hotel by Millennium.
No, Kingsgate Canal Hotel by Millennium doesn't allow dogs.
Yes, parking facilities are available at Kingsgate Canal Hotel by Millennium.
No, Kingsgate Canal Hotel by Millennium doesn't have a gym.