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Landmark Premier Hotel

Dubai , Al Rigga Street, Deira (Show on Map)

7.1

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Landmark Premier Hotel in Dubai's Deira district is lauded for its prime location, affording guests easy access to key areas, markets, restaurants and metro stations like Al Rigga and Union. This central placement makes it excellent for sightseeing and public transport, despite occasional comments about narrow and noisy streets. The hotel offers essential amenities such as parking, a swimming pool and a gym, enhancing its value for money.

Breakfast at the hotel receives mixed feedback. Many enjoy the simple yet varied offerings, particularly Middle Eastern foods, but some find the selection limited and repetitive, lacking in variety expected from a 4-star hotel. Service issues such as early clearing of breakfast items and occasional equipment breakdowns are also noted.

Dinner experiences are similarly mixed. While guests often find the food tasty and of good value, cleanliness in the dining area and the lack of a proper menu have been concerns. Additionally, specific dietary requests are sometimes not met, leading to some dissatisfaction despite the quality of the food during special events.

The rooms are described as spacious and comfortable with amenities like comfortable beds and daily linen changes noted positively. However, significant issues like outdated facilities, dirty carpets, smelly furniture, malfunctioning appliances and unclean bathrooms are commonly reported, pointing to a need for renovations and better maintenance.

Cleanliness across the hotel shows varying experiences. While some guests found the environment clean and the housekeeping satisfactory, others encountered dirty carpets, stained linens and pest issues, indicating inconsistent housekeeping standards.

The staff receives high praise for their friendliness, professionalism and exceptional service. Individuals such as Ann, Charles and Susi are frequently commended, contributing significantly to positive guest experiences despite occasional lapses.

Wi-Fi at the hotel leaves much to be desired with numerous reports of instability, poor signal and frequent disconnections. Some guests experienced seamless connectivity, but many faced significant challenges that suggest an urgent need for an upgrade.

The spa is noted for its excellent massage services, although other facilities like the sauna can occasionally be out of service with some guests pointing out inconveniences such as the spa not being open at times.

The gym, swimming pool and other wellness amenities offer fundamental utilities, although guests suggest improvements in operational hours, maintenance and space for families would enhance satisfaction. The rooftop pool is clean and offers a great view, but is small and has restrictive hours.

Parking amenities are generally appreciated with ample space and convenience, though cleanliness and space size warrant attention. The hotel is often highlighted as family-friendly; however, certain aspects are deemed unsuitable for family stays with better options potentially available elsewhere.

The beds receive mixed reviews with many guests enjoying comfort and size, whereas issues like bed cleanliness, foul smells and the presence of bed bugs indicate inconsistency in bed quality and upkeep that need addressing.

Overall, the Landmark Premier Hotel is treasured for its location, friendly staff and comfort, but areas such as room maintenance, cleanliness, dining and internet connectivity require significant improvements to consistently meet guest expectations.
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Categories

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Rooftop Pool Outdoor Pool

Location of the pool: Outdoor pool

Is it a pool of special type?

Heated pool

In the pool there is also:

an area designated for children

Business Hotel

Hotel with Parking

Cheap Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Rooftop Pool

Hotel with Heated Pool

Room Types

Standard King Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room offers a TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Standard Twin Room Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin room features a TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

Executive Suite This suite features a hot tub. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

About Landmark Premier Hotel

License: 830525

Guest Reviews

7.1

Good

Location

The Landmark Premier Hotel enjoys high praise for its prime location, well-situated in the heart of Dubai's Deira district. Guests repeatedly highlight the convenience of being close to various services, markets and restaurants. The hotel's proximity to multiple metro stations, particularly Al Rigga and Union, makes it an excellent choice for those relying on public transport.

Visitors find it easy to reach key areas and attractions, such as the Dubai Creek, Al Rigga Night Market, Clock Roundabout and various grocery stores. The hotel is also just a short walk from commercial hubs like Raqqa Street, adding to its appeal for both shopping and dining experiences.

Despite some comments about the narrow streets and noisy areas, the general consensus is that the hotel offers a clean, quiet and well-maintained environment. Guests appreciate the value for money with mentions of complimentary amenities like parking, a swimming pool and a gym enhancing the overall experience.

In summary, Landmark Premier Hotel stands out for its accessible and central location, a key factor contributing to its positive reputation among travelers.

Breakfast

The breakfast experience at the Landmark Premier Hotel receives mixed reviews from its guests. Many guests have enjoyed the breakfast, describing it as delicious, good and featuring a variety of items. Some appreciated the simple and varied offerings with specific mentions of a nice selection of Middle Eastern foods. Others found the inclusion of breakfast in their stay very convenient.

However, a significant number of reviews highlight areas for improvement. Several guests noted a limited variety and repetitive options with some finding the breakfast menu too basic, lacking in diversity and not meeting their expectations for a 4-star hotel. Specific criticisms included the absence of items such as boiled eggs, pancakes, waffles and cheese, as well as instances of empty food trays not being refilled promptly. A few guests were unhappy with the predominance of Indian dishes and the lack of Arabic or Western options.

Service-related issues were also mentioned, including the early clearing of breakfast items and occasional breakdowns of the coffee machine. There were isolated reports of pests in the breakfast area, which understandably caused concern among guests.

In summary, while there are positive aspects to the breakfast at the Landmark Premier Hotel, a notable number of guests feel that improvements in variety, quality and service would significantly enhance the overall breakfast experience.

Dinner

Dining at the Landmark Premier Hotel has garnered mixed feedback from guests. On a positive note, many found the food to be quite tasty with specific praise for its good value. Guests also appreciated the quality of the food during special events, such as wedding receptions, describing it as great. However, the restaurant does face several areas that need improvement. Cleanliness emerged as a significant concern with reports of food dropped everywhere by customers. Another recurring issue is the lack of a proper menu for lunch and dinner, leading to some frustrations. Additionally, some guests experienced poorly maintained facilities and food that was cold upon serving. There were also instances where specific dietary requests were not honored, such as a vegetarian meal being mistaken for a beef sandwich. While the food itself receives favorable comments, the overall dining experience could be improved with better maintenance, clearer menu options and more attention to guest instructions.

Rooms

The rooms at Landmark Premier Hotel receive mixed reviews from guests. On the positive side, many guests highlight that the rooms are spacious and comfortable with some describing them as clean and well-maintained. The comfortable beds, daily changes in bed linen and towels and the convenient room amenities such as kettles for coffee add to the guests' satisfaction. The rooms are often noted for being nicely decorated and offering good value for money.

However, numerous guests have pointed out significant issues that diminish the overall experience. Several reviews mention the rooms are old and in need of maintenance and renovation. Common complaints include dirty carpets, smelly rooms, malfunctioning electrical appliances, clogged and cracked bathtubs and issues with hot water. A number of reviews also report unclean conditions with mold, dust, insect infestations and broken furniture.

Despite these issues, the hotel appears to address some complaints promptly and the staff are frequently described as friendly and cooperative. However, the recurring themes of lack of cleanliness and outdated facilities suggest that while the hotel has potential, it requires considerable improvements to meet guest expectations consistently.

Beds

The beds at Landmark Premier Hotel receive mixed reviews. On the positive side, many guests commend the beds for being comfortable, large and equipped with soft pillows, contributing to a restful sleep experience. Some reviews highlighted that the bed linens and shower towels were changed daily, enhancing the stay. Guests also appreciated the spaciousness of the rooms and the comfort provided by the bedding.

However, there are several critical remarks to consider. A number of guests reported issues with bed cleanliness, including stained sheets, smelly pillows and unclean mattresses. Some reported foul smells, bed bugs and even cockroaches. The hotel beds were sometimes described as old and in need of replacement with guests noting discomfort and dissatisfaction with the bed conditions. These negative experiences highlight a significant inconsistency in the quality of bedding and room maintenance at the hotel.

Cleanliness

The cleanliness of Landmark Premier Hotel appears to be a mixed bag based on guest reviews. Positively, many guests appreciated the clean and well-maintained rooms, describing them as very clean, cozy and quiet. The hotel's overall environment was noted for its cleanliness and daily housekeeping kept rooms neat and fragrant. Some guests found the hotel spacious, comfortable and praised the attentive and courteous staff.

However, there were notable negative experiences. Several reviewers mentioned encountering dirty carpets, dusty areas, stained linens and smelly old furniture. Issues such as dirty windows, damp bedding and unclean bathrooms were frequently noted. There were also reports of pests like cockroaches and general unhygienic conditions. Some guests felt that the cleanliness did not meet the expected standard of a 4-star hotel, pointing out areas in need of renovation and better maintenance.

Staff

The Landmark Premier Hotel in particular stands out for its staff, who have garnered extensive praise for their friendliness, professionalism and exceptional customer service. Guests frequently mention the attentive and cooperative nature of the receptionists, singling out individuals like Ann, Charles and Susi for their helpful and welcoming demeanor. The staff as a whole is often described as kind, respectful and always willing to go the extra mile to ensure a pleasant stay.

Housekeeping is another praised area with special mentions for their hard work and efficiency, although a few reviews note occasional lapses. The manager receives commendation for quickly addressing issues and maintaining a high level of customer satisfaction.

Despite isolated incidents of unfriendliness or unresponsiveness, the overall sentiment leans heavily towards a positive experience, thanks to the supportive and courteous staff. Special acknowledgments go to individuals who left a lasting impression, contributing significantly to guests' satisfaction.

In summary, the hotel’s staff stands as a pillar of strength, consistently lauded for their friendliness, cooperation and dedication to excellent service.

Wi-Fi

The Wi-Fi situation at Landmark Premier Hotel evokes mixed feelings among guests. On the positive side, many visitors appreciate the free, fast and reliable internet that reaches all parts of the room and is accessible in every corner of the hotel. These guests found that the Wi-Fi worked well and they experienced no issues with connectivity.

However, a significant number of reviews highlight consistent problems with the hotel’s internet service. Complaints include the Wi-Fi being unstable, frequently disconnecting and having a very poor signal. Some guests remarked that the internet was slow, intermittent and often needed reconnecting. There were also reports of the Wi-Fi blocking certain sites due to poor router configuration, making it impossible to access some websites.

Additionally, several reviews indicated that Wi-Fi was not available in the rooms at all, leading to significant inconvenience. In summary, while some guests enjoyed a seamless internet experience, many others faced considerable challenges with the hotel's current Wi-Fi setup, which could benefit from a considerable upgrade.

Spa

At the Landmark Premier Hotel, the spa receives commendations for delivering very good massages, contributing to a relaxing wellness experience. Despite this, guests have noted some drawbacks such as the sauna not working and the spa not being included in the standard amenities. There were also remarks about the spa not being open at times and the treadmill being out of service. Additionally, some found issues with the pool area, mentioning its small size and slippery floor and the jacuzzi is a mentionable feature but lacked further detail. Overall, while there are areas for improvement, the spa's massage services stand out positively in guest reviews.

Gym

Landmark Premier Hotel boasts a variety of amenities including a swimming pool, gym and sauna, providing guests with options for relaxation and fitness. The gym area, despite offering essential facilities, has been critiqued for its inconvenient timings and crowded environment. Some guests found the gym equipment to be in less than optimal condition, indicating a need for better maintenance. However, the overall gym experience received mixed feedback with a few reviews describing the gym as really good. Improvements in the operational hours and upkeep of the gym and pool are suggested by guests. The hotel’s pool and sauna add to the appeal, even as some guests noted the dedication of the pool staff.

Pool

The Landmark Premier Hotel offers a swimming pool with a stunning rooftop view. Guests consistently praise its cleanliness and some highlight the presence of patient staff. However, multiple reviews mention that the pool is quite small and not suitable for families or children due to a lack of shallow areas and dedicated children's pools. The operational hours are also noted as restrictive with some guests mentioning the pool closes too early in the evening. Maintenance issues seem to be a recurring theme with reports of the pool being closed or out of order at times. Despite these drawbacks, the hotel's pool facilities include a fitness room, sauna and jacuzzi, although these also receive mixed feedback regarding their operational status and cleanliness. Overall, while the pool area is well-maintained, its limited size and usability could be improved to enhance guest satisfaction.

Parking

Landmark Premier Hotel offers parking amenities that generally receive positive feedback from guests. The availability of ample parking spaces is frequently highlighted, along with the convenience of free parking options. Guests appreciate the accessible and convenient underground parking, which some describe as very nice and good. However, there are concerns about the cleanliness of the parking areas with several mentions of dirty conditions. The parking spaces themselves are often described as small or tight, which can make parking challenging at times. Despite these issues, the provision of free parking and a good location help to make the experience satisfactory for many travelers.

Family

Landmark Premier Hotel has garnered various opinions regarding its suitability for families and children. While it has been described as a budget-friendly family hotel with some guests appreciating the family-friendly nature, reviews reveal several concerns. The hotel offers a family-friendly floor, a pool and facilities utilized by families and has received praise for being good for family stays. Families traveling together did find some positive aspects, such as friendly, accommodating and attentive staff.

However, significant drawbacks have been highlighted. Many guests expressed that the hotel is not recommended for families or children, citing rooms and the overall environment as unsuitable. Reports indicate a lack of space for families and some incidents, such as a housekeeping oversight involving a child's lost teddy bear, leading to dissatisfaction. Despite good customer service interactions, the consensus suggests that families might find more appropriate accommodations elsewhere.

4 Star

The Landmark Premier Hotel, often described as a four-star establishment, has received mixed feedback from its guests regarding its rating and services. While many visitors appreciate the friendly staff and find some value for money, the overall sentiment is that the hotel falls short of its 4-star claim. Numerous guests have noted that the hotel does not meet the standards expected from a four-star accommodation, suggesting that a three-star rating would be more appropriate.

Criticisms often focus on the outdated furniture and the need for renovations. Some reviews highlight poor cleanliness and mention that the service could be significantly improved. Despite the realistic facilities and decent pricing, the general consensus is that the hotel’s current state does not justify its four-star status. Many visitors recommend seeking better-rated alternatives within the same category, as they believe the Landmark Premier Hotel is overrated and does not deliver on the promise of luxurious four-star services.

Business

Landmark Premier Hotel has received numerous commendations for its suitability for business travelers. Guests have highlighted the excellent business-friendly amenities and facilities that the hotel offers. Many have regarded it as a great choice for business purposes, underscoring its value for money and the mobility it allows. The hotel’s accessibility is frequently mentioned as a positive aspect. However, there are some divergent opinions with a few reviewers indicating it may not be ideal for all business needs. Despite occasional service issues, such as unresolved technical problems, the overall consensus portrays Landmark Premier Hotel as a good option for business stays.

Accessible

Landmark Premier Hotel boasts a highly accessible location with easy access to shops, restaurants and a nearby metro station. Families will find the pricing reasonable and the proximity to key areas convenient. However, the hotel falls short in providing essential facilities for guests with disabilities. Rooms on higher floors and the absence of an elevator pose significant challenges for elderly visitors. Additionally, the lack of wheelchair access and ramps makes it less accommodating for those with mobility concerns. Specific amenities, like the high bathtub sides, further create difficulties for senior guests. Overall, while the location and cost are favorable, the hotel is not well-equipped for guests requiring accessibility features.

Outdoor Pool

The outdoor pool at Landmark Premier Hotel is consistently highlighted for its cleanliness and overall pleasant atmosphere. Despite its small size, guests have appreciated that the pool is often not crowded, allowing for a more relaxed and enjoyable experience. The pool area is described as lovely, offering a well-maintained and inviting space for guests to unwind. The meticulous cleanliness of the pool ensures a refreshing swim, making it a notable feature of the hotel's amenities.

Romantic

The Landmark Premier Hotel offers an exceptional setting for a romantic escape, making it ideal for couples seeking a memorable getaway. The hotel's atmosphere is highly romantic with many guests highlighting its suitability for such occasions. While it is not centrally located in Dubai, its position near a lively street adds to the overall experience. Additionally, the hotel's services, particularly room service, significantly enhance the stay, contributing to a truly unforgettable romantic trip.

Yes, Landmark Premier Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Rooftop Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at Landmark Premier Hotel.

No, Landmark Premier Hotel doesn't allow dogs.

Yes, parking facilities are available at Landmark Premier Hotel.

Yes, Landmark Premier Hotel has a gym.

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