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Summary of reviewsHighfield House in Dublin garners appreciation for its strategic location, noted for its proximity to the Grangegorman Luas tram stop, making city travel easy and stress-free. Guests find the tram service efficient for reaching Dublin's main attractions and the airport, while the peaceful surroundings and modern, secure neighborhood add to the appeal. Despite being outside the immediate city center, the connectivity compensates for the distance with some guests enjoying the serene setting.
However, the absence of breakfast services is a common grievance, compounded by the lack of nearby breakfast options and frequently malfunctioning coffee machines. While some commend the provision of complimentary coffee, the overall absence of meal services, especially in the morning, is a notable downside.
Mixed reviews surround the communal kitchen, which guests appreciate for its amenities and the ability to prepare meals. Despite positive feedback on kitchen functionality, issues with cleanliness and maintenance—such as the lack of dishwashing supplies—are occasionally noted. The staff's helpful dining recommendations provide a valuable complement to the on-site facilities.
The rooms at Highfield House are generally praised for their cleanliness and modern design, equipped with useful furnishings and impressive private bathrooms. Nevertheless, several guests find the room sizes inadequate for more than one occupant, mentioning narrow beds and a stifling lack of air conditioning during summer. Noise disruptions from both inside and outside the building and inconsistency in room maintenance further detract from the experience. The ambiance, likened to student dormitory accommodation, suits short stays but may fall short for extended visits or those seeking more luxurious lodgings.
Cleanliness receives mixed feedback; while many guests report clean, fresh environments and well-maintained shared kitchens, others note issues with dirty sheets, dusty surfaces and insufficiently cleaned communal spaces. Consistent maintenance appears to be an area needing attention.
The staff at Highfield House shine with their friendliness and helpfulness, providing a welcoming atmosphere and exemplary service. Multilingual receptionists and the 24-hour service are significant assets, enhancing guest convenience and satisfaction. Despite a few isolated incidents of unhelpful encounters, the staff's professionalism and warmth are consistently highlighted.
Guests generally report a positive Wi-Fi experience, finding the connection reliable and suitable for remote work or personal use, despite a few initial connectivity issues. The staff's responsiveness in resolving these problems further bolsters the positive feedback.
The fitness facilities stand out as a highlight with a well-equipped, modern gym offering versatile amenities like a fitness studio, billiard table and basketball ground. Guests, including families, appreciate the gym's accessibility and maintenance, adding to the hotel's appeal.
Beds, however, receive criticism for their size and comfort, often described as too small, narrow and uncomfortable for multiple occupants. The quality of mattresses also draws negative feedback with many guests finding them unsatisfactory for longer stays.
Accessibility is a strong suit for Highfield House, boasting excellent integration with public transport and wheelchair-friendly facilities. The hotel's security measures and supportive staff ensure a safe and pleasant stay, making it a suitable choice for travelers prioritizing accessibility.
In summary, Highfield House is valued for its strategic location, modern amenities and exceptional staff, making it a convenient base for exploring Dublin. However, potential visitors should be aware of the limitations regarding room size, lack of air conditioning, breakfast services and bed comfort. Show more
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Aparthotel Taking Steps Towards Sustainability
Accessible Aparthotel
Aparthotel with Gym
Small Aparthotel
3-Star Aparthotel
Room Types
Double RoomThe double room features a small double bed and a private bathroom with shower. Meals can be prepared in the well-fitted shared kitchenette, which features a stovetop, a refrigerator, a dishwasher and kitchenware. The shared lounge has parquet floors, a seating area with a flat-screen TV with cable channels and a private entrance.
One-Bedroom ApartmentBoasting a private entrance, this spacious apartment also features 1 living room, 1 separate bedroom and 1 bathroom with a shower. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment has parquet floors, a seating area with a flat-screen TV with cable channels, a dining area, a wardrobe, as well as an electric kettle. The unit has 2 beds.
Deluxe Double RoomThe unit offers 1 bed.
Guest Reviews
Location
Highfield House in Dublin boasts an enviable location, particularly highlighted for its proximity to public transportation. Situated right next to the Grangegorman Luas tram stop, the hotel's guests have found it incredibly convenient to travel around the city with the city center reachable in just a few minutes by tram. Many have noted that the tram stop, just steps away from the accommodation, makes accessing key areas like O'Connell Street quick and stress-free. This ease of transport extends to reaching Dublin's main attractions and the airport, making it a strategic base for both sightseeing and transfers.
While some reviews mention that the hotel is somewhat outside the immediate city center, the efficient tram service compensates for this, providing excellent connectivity and making most of Dublin's offerings accessible within a short journey. Some visitors appreciated the peacefulness of the location away from the hustle and bustle, while still being within walking distance—roughly 20-30 minutes—to central Dublin and its vibrant spots.
The surrounding neighborhood of Grangegorman is described as modern, secure and tidy with local amenities such as supermarkets and eateries close by. The blend of tranquillity and accessibility, coupled with high levels of security and cleanliness, make Highfield House a favorable option for visitors looking for decent value accommodation in Dublin.
Breakfast
Highfield House does not offer breakfast options for its guests, which has been a consistent point across reviews. There are no breakfast services provided at the facility, either included in the packages or available for a fee. Guests have noted the lack of nearby suitable options for breakfast, making it difficult to find alternatives. Additionally, the coffee machine on site was frequently reported as not working, which limited options for a quick caffeine fix. There were also mentions of the absence of a coffee shop on the premises and no facilities for making coffee in the rooms, such as a kettle. Some reviews did highlight the availability of complimentary coffee, but overall, the lack of breakfast services and related amenities was a notable downside for many visitors.
Dinner
Highfield House garners mixed reviews regarding its dining facilities, particularly the communal kitchen. Guests appreciate that the kitchen is available for use, describing it as well-equipped with necessary dishes and appliances. The presence of a self-service area for drinks and snacks adds to the convenience and the common areas provide ample opportunities for cooking and socializing. However, there are notable concerns about cleanliness and maintenance. Some reviews highlight that the kitchen is not regularly cleaned, lacking basic supplies like dishwashing liquid and sponges. Despite these lapses, the overall sentiment towards the kitchen facilities remains positive with guests valuing the ability to prepare their meals and enjoy the shared space. Additionally, the staff's great advice on local dining options is highly appreciated, complementing the on-site facilities.
Rooms
Highfield House presents a dichotomy in guest experiences, particularly regarding its rooms. Many guests acknowledge the rooms' cleanliness and modern aesthetic, describing them as well-equipped with necessary furnishings such as wardrobes, desks and private bathrooms featuring impressive rain showers. The shared kitchen facilities are an added bonus, functional for short stays and city explorations. Additionally, the location is praised for being well-connected to public transport, making city access straightforward.
Despite these positive attributes, several guests find the room sizes less than ideal for multiple occupants with beds described as narrow and more suitable for single occupants. Complaints frequently surface regarding the room temperatures, particularly during summer, as the absence of air conditioning and limited window ventilation results in uncomfortably warm conditions. Noise issues, stemming from both inside and outside the building, occasionally disrupt the otherwise practical setup.
While some rooms were found to be spacious and well-maintained, others were criticized for being cramped, poorly cleaned and lacking basic amenities like soap and proper ventilation. The overall ambiance somewhat mimics student dormitory accommodation rather than a conventional hotel, which suits short-term stays but might fall short of expectations for extended visits or guests seeking more luxury.
In conclusion, Highfield House suits those looking for a clean, modern and functional place to stay with easy city access, but potential visitors should be mindful of the smaller room sizes and the lack of air conditioning, which may affect comfort during warmer months.
Beds
Highfield House features beds that have received mixed feedback from guests, particularly regarding their size and comfort. A considerable number of reviews indicate that the beds are too small, often described as narrow and not ideal for two people. Beds measuring around 1.20 to 1.40 meters wide were frequently mentioned as insufficient for a double occupancy, leading to discomfort for couples. The positioning of some beds, often pushed against walls or positioned awkwardly, has also been a point of criticism.
Comfort has been another significant issue. Numerous guests found the mattresses to be uncomfortable with complaints of them being too thin, saggy and even allowing springs to be felt. Mattresses were occasionally described as worn out or of low quality, further diminishing the sleeping experience. There have been mentions of beds being too soft, leading to less support, while others found the mattresses to be overly firm or lumpy.
On a positive note, a few comments highlighted that the beds were comfortable initially or for short stays. However, these instances were less frequent and often came with the caveat that the beds, though comfortable, were still not spacious enough.
In summary, while a minority of guests found the beds at Highfield House to be adequate for a short-term stay, the prevailing sentiment points towards the need for larger and higher-quality beds to enhance overall guest comfort.
Cleanliness
Highfield House offers a mixed experience when it comes to cleanliness. Many reviews mention clean rooms and occasionally spotlessly clean environments. Numerous guests appreciated the clean bathrooms and modern facilities, describing the establishment as clean, fresh and well-maintained. The shared kitchens also received praise for being neat and equipped with modern amenities.
However, a notable number of reviews indicate areas for improvement. Some guests encountered cleanliness issues both in private rooms and common areas, including dirty sheets, dusty surfaces and bathrooms that were not adequately cleaned. Complaints extended to the shared kitchen with specific mentions of dirty dishes, no cleaning sponges and insufficient cleaning of communal spaces.
Overall, while a significant number of guests found Highfield House to be clean and modern, consistent cleaning and maintenance appear to be areas in need of attention.
Staff
Highfield House is noted for its exceptionally warm and welcoming staff, consistently receiving praise for their friendliness and helpfulness. Multiple reviews highlight the amiability and accommodating nature of the personnel, particularly the reception team, who are lauded for being kind, polite and attentive. The 24-hour reception service stands out as a significant advantage, ensuring that guests always have access to assistance at any time of day or night.
Despite occasional isolated incidents of reception incompetence and unfriendly encounters, the general sentiment towards the staff is overwhelmingly positive. Guests frequently commend the staff's ability to provide useful information, offer assistance with luggage and give helpful tips about the area. Non-English speaking guests also appreciate that multilingual receptionists, such as those who speak Spanish and Italian, are available to help.
Many visitors fondly mention specific staff members, like Maria, for their exceptional service and personal touch. The friendly demeanor of both the front desk and other hotel staff creates a pleasant atmosphere, making guests feel welcomed and well taken care of.
Overall, while there are minor flaws, the staff at Highfield House are celebrated for their professionalism, responsiveness and genuine hospitality, contributing significantly to the positive guest experience.
Wi-Fi
Highfield House provides a generally positive Wi-Fi experience for its guests. Many reviewers found the Wi-Fi connection to be excellent, dependable and reliable, making it suitable for tasks such as remote work. The availability of free Wi-Fi throughout the rooms adds convenience and several guests praised the good signal and lack of issues with connectivity. While some users did experience difficulty connecting initially, the staff was helpful in resolving these problems. Despite a few mentions of temperamental internet and poor Wi-Fi in the surrounding area, the overall feedback on the hotel's Wi-Fi is favorable with most visitors able to enjoy a smooth and easy online experience.
Gym
Highfield House offers an impressive array of fitness facilities that have left many guests highly satisfied. The gym is consistently described as well-equipped, modern and convenient, making it a standout feature of the hotel. Visitors appreciate the facility's accessibility, being open all day and part of the evening, ensuring guests can fit in a workout around their schedules.
Several reviews highlight additional amenities such as a fitness room, communal kitchen and even unique extras like a gym with a library, adding a touch of versatility and comfort. The gym also includes various areas and equipment, such as a fitness studio, exercising area, billiard pool table and a small basketball ground, catering to a wide range of fitness and recreation needs.
Families have noted the gym's appeal with one guest mentioning their son was particularly impressed. The staff’s friendliness and the overall maintenance of the gym contribute to its top-notch status among hotel offerings. Nonetheless, the occasional reviewer has mentioned not using the gym but acknowledged it looked well-maintained.
Overall, the gym at Highfield House is a significant asset, providing a comprehensive and satisfying fitness experience for guests.
Accessible
Highfield House stands out for its exceptional accessibility and convenience for guests with disabilities. The hotel is effectively integrated with Dublin's public transportation systems, making it easily accessible by tram, which is particularly accommodating for people with reduced mobility. Its proximity to multiple modes of transit, including a nearby subway and train stations, ensures straightforward access to the city center, easing the process of exploring downtown without stress.
The entire premises are wheelchair accessible and the reception area is notably user-friendly. Additionally, the hotel's secure location, equipped with multiple key-protected entrances and well-secured common areas, offers guests a heightened sense of safety.
Guests frequently commend the hotel's friendly and helpful staff, who provide useful information and make the stay more pleasant. The structure itself is modern and clean, though reviews did note that rooms are not cleaned during the stay. Nevertheless, the combination of easy access to transportation, a secure environment and a supportive staff make Highfield House a well-regarded choice for travelers prioritizing accessibility.
No, Highfield House doesn't have any pool.
No, a spa isn't available at Highfield House.
No, Highfield House doesn't allow dogs.
No, parking facilities aren't available at Highfield House.