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Summary of reviewsHotel Plaza in Duisburg stands out as a highly regarded option for both leisure and business travelers with several notable strengths across various categories. Its prime location right next to the train station and near the city center makes it incredibly convenient and accessible, while still maintaining a tranquil ambiance. Guests can easily explore local attractions, enjoy seasonal visits and benefit from the proximity to a variety of dining options and the inner harbor.
The breakfast experience at Hotel Plaza is frequently praised for being delicious, extensive and well-presented with a wide array of options including fresh omelets, salmon and cakes. The friendly and helpful breakfast staff enhance the start of the day. However, some reviews note minor issues with item replenishment and pricing.
Despite not having an in-house restaurant, guests appreciate the nearby dining options that include an Italian restaurant and waterside venues, ensuring diverse meal choices. The well-regarded breakfast compensates for the absence of dinner services at the hotel itself.
Accommodations at Hotel Plaza are generally described as spacious, clean and comfortable with modern amenities like minibars, kettles and coffee makers. However, the quality of rooms can vary with some needing updates and better ventilation. The cleanliness of the rooms and hotel facilities consistently receives strong commendations, though a few minor areas, such as outdated grouting in bathrooms, are mentioned.
The staff at Hotel Plaza excel in hospitality and professionalism, repeatedly highlighted for their friendly, attentive and helpful demeanor. Guests appreciate efficient check-ins and the accommodating nature of the team, which significantly enhances their stay.
While the Wi-Fi service garners mixed reviews with some guests reporting slow speeds and connectivity issues, other utilities like the swimming pool and sauna receive moderate praise. The pool, though small, provides a pleasant amenity, although its limited availability and maintenance concerns are noted.
Parking at the hotel is secure and convenient with underground options praised despite being tight for larger vehicles. The facility is particularly appreciated for its safety and proximity, although space and access can be challenging during peak times.
For families, Hotel Plaza offers a friendly environment with spacious rooms and accommodating staff. Although the children’s bed quality is average, the overall family stay is generally described as comfortable and enjoyable.
The hotel beds receive mixed feedback with comfort levels largely dependent on personal preference, yet the overall sentiment is positive regarding the quality and size. Business travelers specifically value the hotel's central location, efficient check-ins and suitable facilities for professional engagements, making Hotel Plaza a reliable choice for short business stays.
Overall, Hotel Plaza successfully blends convenience, comfort and commendable service with minor areas for improvement in Wi-Fi, room updates and pool management. Its central location, excellent breakfast offerings and professional staff make it a preferred option for visitors to Duisburg. Show more
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Categories
Hotel with EV Charging Stations
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
Hotel with Indoor Pool
Room Types
Standard Single RoomClassic room with satellite TV and a private bathroom.
Standard Double RoomClassic room with satellite TV and a private bathroom.
Superior Single RoomOffering free toiletries, this single room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This single room has soundproof walls, flat-screen TV with satellite channels, garden views, as well as wine/champagne for guests. The unit has 2 beds.
Superior Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This double room features soundproof walls, flat-screen TV with satellite channels, garden views, as well as wine/champagne for guests. The unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
The location of Hotel Plaza in Duisburg receives widespread acclaim for its convenience and accessibility. Situated right next to the train station and within easy walking distance to the city center, restaurants, shopping streets and popular attractions like the Lehmbruck Museum and the inner harbor, the hotel offers a prime spot for both leisure and business travelers. Guests appreciate its proximity to the Christmas market and main shopping precincts, making it ideal for seasonal visits and shopping trips. Despite its central position, the hotel enjoys a quiet ambiance, providing a restful stay without the typical noise of urban life. With easy access to motorways and public transportation, the location is highly recommended for its blend of tranquility and connectivity, perfectly suited for exploring Duisburg and its surroundings.
Breakfast
At Hotel Plaza in Duisburg, the breakfast experience has received widespread acclaim from guests. Many have described the breakfast as excellent, delicious and extensive with a diverse and rich selection of options. The buffet offers a plentiful and varied assortment, including fresh ingredients like salmon, omelettes, cakes and fresh mint tea. Guests have praised the beautiful atmosphere and well-maintained restaurant, making the breakfast experience even more enjoyable.
The breakfast service is also highlighted positively with friendly and helpful staff contributing to a pleasant start to the day. Special efforts were made to accommodate participants of the Ironman competition with an early breakfast, showcasing the hotel's attention to guest needs. The variety of offerings, from fresh scrambled eggs to different types of bread and rolls, ensures there's something for everyone.
However, a few reviews noted that certain items like salmon were not always replenished promptly. Some guests also felt that the breakfast was priced higher than typical German standards and the selection became simpler over consecutive days. Despite these minor drawbacks, the general consensus points to a very satisfactory and enjoyable breakfast experience at Hotel Plaza.
Dinner
Hotel Plaza boasts a prime location, conveniently situated near a museum and an inviting square teeming with dining options. Despite the lack of an in-house restaurant, guests have easy access to several nearby eateries. Many have enjoyed dining at an Italian restaurant just a few minutes from the hotel and have relished the opportunity to savor delicious meals by the water, just a short five-minute drive away. While the hotel itself doesn't offer dinner services, its proximity to a variety of quality restaurants ensures that guests never lack for excellent dining experiences during their stay.
Rooms
Hotel Plaza offers a variety of room experiences, predominantly highlighting spaciousness and cleanliness. Guests frequently praise the large, comfortable and well-furnished rooms, noting that many have modern amenities such as a mini-bar, kettle and coffee maker. The sizes of the rooms and bathrooms are consistently commended with many guests appreciating the separate bathroom areas and the availability of bathtubs.
Renovated rooms with laminate flooring and modern touches receive positive nods for their clean, stylish looks. The quiet atmosphere is another recurring theme, contributing to a restful stay, along with proper daily cleaning and well-maintained facilities. Some rooms offer the added pleasure of a view through floor-to-ceiling windows and a high-quality, continuous mattress.
However, the hotel rooms exhibit some variability with certain floors and rooms identified as outdated and in need of a refresh. Specific issues like outdated bathroom fixtures, problematic ventilation systems and limited electrical sockets are mentioned. Additionally, some rooms were reported to be quite warm with insufficient air conditioning and partially operable windows.
In terms of location, guests appreciate the hotel’s central position and proximity to Duisburg's inner harbor, as well as practical amenities like underground parking. Still, there are sporadic mentions of dissatisfaction with certain facilities and room features, indicating that while many rooms are modern and welcoming, some aspects of the accommodations could benefit from updates and improvements.
Beds
Hotel Plaza's beds have received mixed but generally positive feedback from its guests. Many reviews highlight the comfortable, high-quality and large mattresses that contribute to a good night's sleep. Positive remarks frequently mention the beds' excellent quality with terms like super beds, excellent mattresses and plenty of pillows creating an inviting sleep environment.
However, feedback on the beds' firmness varies significantly with descriptions ranging from very comfortable to hard as stone and paper-thin mattresses. Some guests appreciated the firmness, describing the beds as very comfortable and praising the mattresses' quality. Others found the beds uncomfortably hard, indicating that personal preference plays a significant role in how the beds are perceived.
Despite a few comments about issues like beds shifting, cramped rooms and occasional maintenance problems, such as fallen tiles or inadequate bedding, many guests found the bed experience to be satisfactory or better. Overall, the hotel's beds receive more praise than criticism with comfort and quality frequently highlighted as strong points.
Cleanliness
Hotel Plaza receives commendable feedback for its cleanliness, highlighted by multiple guests praising the clean and comfortable accommodations. The rooms and overall hotel atmosphere are frequently described as very clean, well-maintained and tidy. Guests continuously note the excellent cleanliness with rooms being cleaned daily. Sparkling clean and spacious rooms contribute to the positive impression.
The hotel’s bathrooms, while generally perceived as well-maintained and neat, do have occasional remarks regarding outdated grouting and less-than-perfect conditions. Some guests highlighted specific issues like dirty shower walls and bathroom exhaust fans, which contrasted with the overall spotless experience of many others.
Despite minor issues in common areas such as hallways with old stains, the cleanliness of the rooms remains a standout feature. Housekeepers promptly address the need for clean bedding, ensuring that room standards are upheld consistently. The friendly staff and convenient location further enhance the stay, making Hotel Plaza a reliable choice for travelers who prioritize a clean environment.
Staff
Hotel Plaza's staff receives high praise for their hospitality and professionalism. The majority of guest reviews highlight the team's friendliness, attentiveness and helpful nature. Guests reported quick and efficient check-ins, even late at night thanks to the 24/7 reception. The receptionists were particularly noted for being very accommodating and courteous. Many reviews mentioned that the staff, both at the reception and in service areas, were extremely friendly, providing efficient service and being super polite.
The team at Hotel Plaza is described as very accommodating and supportive, addressing issues promptly and ensuring a smooth stay for their guests. The staff's professionalism is consistently commended, creating a welcoming atmosphere that leaves a positive impression on visitors. Even specific mentions of individual staff members, particularly during check-out, point towards a consistently high level of service across the board.
However, there were a few minor criticisms, such as occasional language barriers with some receptionists and longer wait times for resolving problems. Overall, the team's relentless commitment to excellent service and hospitality stands out as a significant highlight for guests staying at Hotel Plaza.
Wi-Fi
Hotel Plaza receives mixed feedback regarding its Wi-Fi services. Some guests commend the hotel for its excellent internet. However, numerous other reviews criticize the Wi-Fi for poor performance, including slow speeds, frequent dropouts and connectivity issues. Paying for Wi-Fi might provide an improved experience, but it seems the complimentary service falls short for many visitors. Additionally, the hotel faces drawbacks like limited available sockets in the rooms, no bedside outlets and only minimal relief from the ventilation devices. It's clear that while some aspects of the Wi-Fi service are appreciated, significant improvements are needed to meet all guests' expectations.
Pool
Hotel Plaza features a swimming pool and sauna that several guests have appreciated. The presence of a sauna and a swimming pool is noted as a nice amenity, enhancing the relaxation options for visitors. The pool's ambiance, described by some as pleasant, offers a welcome opportunity to swim. However, a common observation is that the pool is relatively small. Guests have pointed out that it may be half the size depicted in promotional materials and sometimes has greenish water, likely due to tile color choices.
Accessibility is another point of discussion. The pool is typically available in the early mornings and daytime but is closed in the afternoons. This limited schedule results in some guests finding it less user-friendly. Moreover, the pool's location in the basement and periodic occupation by mothers with children are additional points raised by guests.
Overall, the swimming pool and sauna at Hotel Plaza are appreciated for their presence, but the size, access times, maintenance and user-friendliness have room for improvement to better meet guest expectations.
Parking
At Hotel Plaza, guests can take advantage of secure and convenient underground parking, ideal for those looking to keep their vehicles safe. This underground facility is available for a fee, typically around 8 euros per day, which many found affordable. It's particularly praised for its safety with some mentioning secure spots for bikes as well. The proximity of the parking to the hotel, along with its own parking garage, contributes to easy parking space availability.
However, there are a few constraints to keep in mind. The underground garage tends to be tight and challenging for larger vehicles like SUVs and the limited number of spaces can lead to difficulties in finding a spot, particularly during peak times. Some found the entrance and exit tricky and others noted that the parking can be quite narrow with numerous ceiling pillars.
For those unable to secure a spot in the garage, street parking options and additional nearby paid parking provide alternatives, though some noted these could also be narrow and challenging. While the convenience and security of the underground option are valued, occasional issues with space and access can arise. Additionally, there is one electric vehicle charging point available, although it may be occupied at times.
Family
Hotel Plaza offers a family-friendly environment ideal for those traveling with children. Guests have praised the staff for being very accommodating and always ready to help, adding that it provides great value for money. The rooms are noted as family-friendly and quite large, contributing to a comfortable stay for families of four. Visitors have mentioned the hotel's tidiness and some have appreciated the availability of children's toys and the provision for child care. Despite the children's bed being described as typical average, families have described their overall stay as perfect, even for short durations.
Business
Hotel Plaza garners praise from business travelers for its quick check-in process and central location, making it highly convenient for professional visits. Its attentive, yet unobtrusive staff service ensures a smooth and efficient stay. Guests appreciate the occasional upgrades to higher-class rooms, which add a touch of luxury to their business trips. The hotel's facilities are described as well-suited for those attending congresses or trade fairs, earning it solid recommendations for short professional stays. The overall consensus highlights Hotel Plaza as a good option for business class accommodations.
Yes, Hotel Plaza has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hotel Plaza.
Yes, Hotel Plaza welcomes dogs.
Yes, parking facilities are available at Hotel Plaza.