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Summary of reviewsGo Hotels Dumaguete enjoys high praise for its strategic location near Robinsons Mall, enhancing convenience for shoppers and those conducting official business. The hotel is well-situated at the center of Dumaguete City, making it easily accessible through various transportation options like a nearby bus station. The overall experience is heightened by the cleanliness, effective air conditioning and amenities such as free hot and cold drinking water. Despite ongoing construction work, the area remains relatively quiet.
The rooms at Go Hotels Dumaguete are consistently lauded for their cleanliness, spaciousness and comfort. Guests frequently mention the fresh and well-maintained environment, comfortable bedding and larger-than-expected room sizes. Although there are minor issues such as weak water flow, small bathroom areas and the absence of some amenities, the rooms largely provide a pleasant and comfortable stay.
Cleanliness extends to the entire hotel with the lobby, hallways and comfort rooms all receiving positive remarks. The proximity to key locations like the Dumaguete bus station and nearby shopping mall, coupled with practical amenities like hot and cold water dispensers on each floor, adds to the convenience.
The staff at Go Hotels Dumaguete are often highlighted for their professionalism, friendliness and accommodating nature. They are consistently praised for their efficiency, attentiveness and approachability, ensuring a welcoming and smooth stay experience for guests.
However, the hotel's WiFi services receive significant negative feedback with many guests reporting slow, unstable and intermittent connections, necessitating trips to the reception or lobby for better access. Despite this, the helpful staff and convenient amenities somewhat mitigate the inconvenience.
The comfort of the beds is another frequently mentioned positive aspect with guests appreciating the spaciousness and quality bedding. Clean rooms and working hot water are also appreciated, although there are occasional mentions of bed cleanliness concerns. Overall, the hotel's air conditioning and the friendly, efficient staff contribute to a generally satisfactory and comfortable stay.
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