Lochway Hotel
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Summary of reviewsThe Lochway Hotel is widely recognized for its strategic and well-situated location along the busy A82 highway, providing convenient access to both Glasgow and the Highlands. Travelers particularly appreciate its proximity to Glasgow Airport, Loch Lomond and Dumbarton Castle. Despite minor noise issues from the nearby road, the hotel's location, coupled with friendly and helpful staff, makes it an appealing option for many.
Guests have positive remarks about the breakfast, often highlighting its generous portions and the delicious full Scottish breakfast. The attentive and friendly breakfast staff further enhance the dining experience. Despite mixed reviews on variety and quality, the breakfast is generally perceived as a good value for money.
However, the hotel does not offer dinner, leaving some guests disappointed. The on-site pub does not serve meals or alcohol due to ongoing renovations, though staff assist guests in ordering takeaways when needed.
The rooms present a mixed picture. Many guests find the rooms spacious, clean and comfortable with up-to-date facilities in some areas. However, ongoing refurbishments mean there are inconsistencies with some rooms being outdated and in need of significant upgrades. Cleanliness also varies, where some rooms and common areas suffer from dirt and maintenance issues. Despite this, the overall comfort and space are appreciated by many, as reflected in positive remarks about clean bedding and well-maintained bathrooms.
The hotel staff are often highlighted as a standout feature, consistently praised for their exceptional friendliness and attentiveness. Guests note that staff go out of their way to ensure a pleasant stay, contributing significantly to a positive hospitality experience.
The Wi-Fi service has received mixed feedback with some guests finding it reliable and others reporting poor connectivity. Parking at the hotel is highly praised for its ample and convenient facilities, making it a hassle-free experience for guests with vehicles.
Families and pet owners find the hotel particularly accommodating, appreciating the play area for children and the hotel's welcoming policy for dogs. The provision of amenities like travel cots ensures a comfortable stay for families.
The comfort of the beds is another area with mixed reviews. While many guests praised the comfort and cleanliness of newer beds and mattresses, others encountered issues with old and uncomfortable bedding.
Overall, the Lochway Hotel provides an affordable stay with ongoing refurbishments impacting some aspects of the experience. Its excellent location, friendly staff and practical amenities make it a commendable option for travelers, despite areas needing improvement.
Categories
Guests have positive remarks about the breakfast, often highlighting its generous portions and the delicious full Scottish breakfast. The attentive and friendly breakfast staff further enhance the dining experience. Despite mixed reviews on variety and quality, the breakfast is generally perceived as a good value for money.
However, the hotel does not offer dinner, leaving some guests disappointed. The on-site pub does not serve meals or alcohol due to ongoing renovations, though staff assist guests in ordering takeaways when needed.
The rooms present a mixed picture. Many guests find the rooms spacious, clean and comfortable with up-to-date facilities in some areas. However, ongoing refurbishments mean there are inconsistencies with some rooms being outdated and in need of significant upgrades. Cleanliness also varies, where some rooms and common areas suffer from dirt and maintenance issues. Despite this, the overall comfort and space are appreciated by many, as reflected in positive remarks about clean bedding and well-maintained bathrooms.
The hotel staff are often highlighted as a standout feature, consistently praised for their exceptional friendliness and attentiveness. Guests note that staff go out of their way to ensure a pleasant stay, contributing significantly to a positive hospitality experience.
The Wi-Fi service has received mixed feedback with some guests finding it reliable and others reporting poor connectivity. Parking at the hotel is highly praised for its ample and convenient facilities, making it a hassle-free experience for guests with vehicles.
Families and pet owners find the hotel particularly accommodating, appreciating the play area for children and the hotel's welcoming policy for dogs. The provision of amenities like travel cots ensures a comfortable stay for families.
The comfort of the beds is another area with mixed reviews. While many guests praised the comfort and cleanliness of newer beds and mattresses, others encountered issues with old and uncomfortable bedding.
Overall, the Lochway Hotel provides an affordable stay with ongoing refurbishments impacting some aspects of the experience. Its excellent location, friendly staff and practical amenities make it a commendable option for travelers, despite areas needing improvement.
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
3-Star Hotel
Guest Reviews
The Lochway Hotel consistently receives praise for its well-situated location, making it an ideal choice for travelers. Positioned along the busy A82 highway, it offers convenient access for those on routes to both Glasgow and the Highlands. It is described as being just 15 minutes from Glasgow Airport with nearby bus stops facilitating easy travel to and from the city.
The hotel's proximity to key destinations such as Loch Lomond and Dumbarton Castle further adds to its appeal. Guests find it ideal for short stopovers or as a base for exploring the surrounding areas, including a central location useful for those in transit between the north and south.
Several reviews highlight the ease of access due to its placement on the main road and its closeness to petrol stations and dining options. Despite its many advantages, some guests note the noise from the busy road as a drawback, which may not suit those seeking a quieter environment.
Overall, travelers appreciate the practicality of the location combined with friendly and accommodating staff, making it a convenient and strategically placed option for various travel needs.
The breakfast offerings at Lochway Hotel have garnered a variety of responses. Many guests highlighted the breakfast as a standout aspect of their stay, noting its excellent quality, generous portions and delicious taste. The full Scottish breakfast, in particular, was frequently praised as being fantastic and hearty. There were several mentions of exceptional service with attentive and friendly staff contributing to a positive dining experience.
For those with dietary preferences, the hotel provided decent vegetarian and vegan options, although some guests mentioned the lack of variety or specific items they wished were included. The breakfast was consistently described as a good value for money with the inclusion in the room rate being appreciated by many.
However, there were also a number of less favorable reviews, citing minimal options, inedible items and inconsistencies in quality. Some guests found the breakfast to be basic with suggestions for improvements like adding cereals and bacon.
Overall, while there were mixed reviews, a substantial number of guests enjoyed a satisfying breakfast experience at Lochway Hotel, often stating it was a highlight of their stay.
The dining experience at Lochway Hotel appears to be quite limited. Guests have consistently noted that the hotel does not offer lunch or dinner on-site with some mentioning that the restaurant and bar were closed due to remodeling. Although there is a pub within the hotel, it seems it does not serve meals or alcohol—resulting in some guests expressing their disappointment and unfulfilled expectations. The dinner menu, when available, primarily features simple vegan and vegetarian options, which some compared to a kebab shop. The staff, however, were accommodating by assisting guests in ordering takeaways for their evening meals.
The Lochway Hotel presents a mixed bag when it comes to room quality with a fair share of both positive and negative experiences. On the plus side, many guests found the rooms to be spacious, clean and comfortable with some recent updates noted in certain areas. Features like large bathrooms, cozy beds and great showers have been appreciated, offering a decent level of comfort and functionality for their stay. The rooms that were described as clean and tidy provided a welcoming atmosphere, ensuring everything needed for an overnight stay was available.
However, the hotel is evidently undergoing refurbishment and this transition reflects in some of the reviews. Numerous guests have pointed out that the rooms are outdated with some areas requiring significant upgrades. Issues such as musty smells, cigarette smoke and marks on the walls were reported with some rooms not being cleaned to acceptable standards. A few mentioned specific problems like dirty windows, unpleasant odors and uncomfortable mattresses, affecting the quality of their stay.
The state of repair varies with some rooms described as dilapidated and tired, while a few were found in better condition but still basic. Noise from traffic and other disturbances were also mentioned, detracting from the overall experience.
In summary, while some rooms at the Lochway Hotel offer comfort and cleanliness at a reasonable price, others fall short, indicating the need for ongoing renovations. Potential guests might find it a hit or miss depending on the specific room they are allocated.
At the Lochway Hotel, guests have had mixed experiences regarding the beds. On the positive side, many have praised the hotel for its clean, comfortable beds with numerous guests noting how comfy and supportive their mattresses were. Descriptions such as very comfy, very comfortable and the most comfortable beds have been used frequently. The presence of new beds and mattresses in some rooms has also been appreciated by visitors.
However, there are contrasting opinions with some guests encountering less favorable conditions. A few described their beds as hard, uncomfortable and old. One recurring issue mentioned is the worn-out mattresses with sagging or protruding springs, which significantly affected sleep quality. Issues like the mattress needing replacing and uncomfortable dips in the middle were highlighted.
Overall, while many guests have enjoyed a restful night's sleep at the Lochway Hotel, there have been notable instances where others found the beds lacking in comfort and requiring upgrades.
The cleanliness of Lochway Hotel presents a highly mixed picture as reflected in guest reviews. While some aspects of the hotel, like the toilet and bath, were praised for being very clean, other areas fell woefully short. Several guests noted that their rooms were spacious and the bedding comfortable and clean. The hotel also garnered positive mentions for generally being clean and welcoming with some guests highlighting clean large rooms and comfortable bedding.
However, a significant number of reviews reported major cleanliness issues. Recurring complaints pointed to dirt and mold in bathrooms, outdated and dirty furnishings and unclean surfaces, including stained carpets and dusty conditions. The common areas and hallways, too, were noted for being dirty, adding to the overall dissatisfaction. Several guests mentioned specific problems such as loose toilet seats, hairs in the bath and an unpleasant smell throughout the establishment.
The consensus highlights a considerable need for thorough cleaning and updating both in guest rooms and communal areas. While certain positive experiences suggest the hotel has potential, the repeated cleanliness issues seem to overshadow these moments, making cleanliness a critical area for improvement at the Lochway Hotel.
Visitors to the Lochway Hotel consistently praise the hotel staff, highlighting their exceptional friendliness, attentiveness and overall welcoming demeanor. Many guests noted how accommodating the staff were regarding specific requests and needs, often going out of their way to ensure a pleasant stay. The check-in experience, in particular, received positive mentions for the warm and chatty nature of the personnel, including several individual staff members who were recognized for their helpfulness and professionalism.
The staff's courteous and amiable attitude extends beyond mere formalities with several reviews indicating that employees made extra efforts to enhance guests' experiences. Whether it was assisting with additional water requests, providing a cheerful check-in or efficiently handling breakfast service, the staff were commended for their proactivity and helpfulness.
Specific staff members, such as Thomas and Marius, were singled out for their exceptional service, demonstrating that the hotel's team places a high value on customer satisfaction. Guests frequently noted the pleasant interactions they had with the evening and bar staff, adding to the overall positive atmosphere of their stay.
In summary, the staff at Lochway Hotel are a standout feature according to guest reviews, characterized by their friendly, accommodating and professional service, making the hospitality experience at the hotel genuinely noteworthy.
The Lochway Hotel has received mixed reviews regarding its Wi-Fi. While some guests have found the Wi-Fi to be very good and reliable, others have reported issues such as poor connectivity or the Wi-Fi not working at all in the rooms. Several guests noted that the Wi-Fi was slow and frequently disconnected. Overall, it appears that the hotel's Wi-Fi service needs improvement to ensure a consistent and satisfactory internet experience for all guests.
The Lochway Hotel offers a convenient and accommodating experience for guests with vehicles. The ample parking facilities are frequently praised with numerous reviews noting the spacious and plentiful free parking on site. Guests appreciate the large car park, which offers easy access to the hotel and is often described as being very spacious. Parking options are conveniently located next to rooms and the main road, making it easy to locate and access the hotel. With plentiful and spacious parking, the hotel ensures a hassle-free stay for motorists.
The Lochway Hotel proves to be a family-friendly destination, making it a suitable choice for those traveling with children. Families can enjoy a delightful play area and a comfortable restaurant, enhancing the overall experience for young travelers. The hotel thoughtfully provided a travel cot, ensuring a comfortable stay for the little ones.
For those with furry family members, the hotel offers an exceptionally welcoming environment for pets. Numerous reviewers appreciated the hotel's dog-friendly policy, noting that dogs stay for free and highlighted the friendly and accommodating staff. Pets, including puppies, were made to feel very welcome, making the hotel a convenient stop for those traveling with animals between destinations like the Isle of Skye and Yorkshire.
Overall, the Lochway Hotel's combination of a play area, effective use of space for family needs and a warm pet-welcoming atmosphere makes it a commendable option for family travel.
The Lochway Hotel offers an affordable and cheerful experience, making it a great value for money option for travelers. Many guests found it to be an excellent stay for the price, appreciating the good deal, especially for those booking multiple rooms. However, the hotel is currently undergoing renovations and refurbishments, which has led to some parts of the property appearing outdated and in need of updating. Specifically, the decor and ambiance have a 1970s feel. Despite this, guests noted that even the older sections were kept clean. One major downside is that the reception is reportedly closed for 16 hours a day, which detracts from the convenience aspect one might expect from a three-star establishment.
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Location
The hotel's proximity to key destinations such as Loch Lomond and Dumbarton Castle further adds to its appeal. Guests find it ideal for short stopovers or as a base for exploring the surrounding areas, including a central location useful for those in transit between the north and south.
Several reviews highlight the ease of access due to its placement on the main road and its closeness to petrol stations and dining options. Despite its many advantages, some guests note the noise from the busy road as a drawback, which may not suit those seeking a quieter environment.
Overall, travelers appreciate the practicality of the location combined with friendly and accommodating staff, making it a convenient and strategically placed option for various travel needs.
Breakfast
For those with dietary preferences, the hotel provided decent vegetarian and vegan options, although some guests mentioned the lack of variety or specific items they wished were included. The breakfast was consistently described as a good value for money with the inclusion in the room rate being appreciated by many.
However, there were also a number of less favorable reviews, citing minimal options, inedible items and inconsistencies in quality. Some guests found the breakfast to be basic with suggestions for improvements like adding cereals and bacon.
Overall, while there were mixed reviews, a substantial number of guests enjoyed a satisfying breakfast experience at Lochway Hotel, often stating it was a highlight of their stay.
Dinner
Rooms
However, the hotel is evidently undergoing refurbishment and this transition reflects in some of the reviews. Numerous guests have pointed out that the rooms are outdated with some areas requiring significant upgrades. Issues such as musty smells, cigarette smoke and marks on the walls were reported with some rooms not being cleaned to acceptable standards. A few mentioned specific problems like dirty windows, unpleasant odors and uncomfortable mattresses, affecting the quality of their stay.
The state of repair varies with some rooms described as dilapidated and tired, while a few were found in better condition but still basic. Noise from traffic and other disturbances were also mentioned, detracting from the overall experience.
In summary, while some rooms at the Lochway Hotel offer comfort and cleanliness at a reasonable price, others fall short, indicating the need for ongoing renovations. Potential guests might find it a hit or miss depending on the specific room they are allocated.
Beds
However, there are contrasting opinions with some guests encountering less favorable conditions. A few described their beds as hard, uncomfortable and old. One recurring issue mentioned is the worn-out mattresses with sagging or protruding springs, which significantly affected sleep quality. Issues like the mattress needing replacing and uncomfortable dips in the middle were highlighted.
Overall, while many guests have enjoyed a restful night's sleep at the Lochway Hotel, there have been notable instances where others found the beds lacking in comfort and requiring upgrades.
Cleanliness
However, a significant number of reviews reported major cleanliness issues. Recurring complaints pointed to dirt and mold in bathrooms, outdated and dirty furnishings and unclean surfaces, including stained carpets and dusty conditions. The common areas and hallways, too, were noted for being dirty, adding to the overall dissatisfaction. Several guests mentioned specific problems such as loose toilet seats, hairs in the bath and an unpleasant smell throughout the establishment.
The consensus highlights a considerable need for thorough cleaning and updating both in guest rooms and communal areas. While certain positive experiences suggest the hotel has potential, the repeated cleanliness issues seem to overshadow these moments, making cleanliness a critical area for improvement at the Lochway Hotel.
Staff
The staff's courteous and amiable attitude extends beyond mere formalities with several reviews indicating that employees made extra efforts to enhance guests' experiences. Whether it was assisting with additional water requests, providing a cheerful check-in or efficiently handling breakfast service, the staff were commended for their proactivity and helpfulness.
Specific staff members, such as Thomas and Marius, were singled out for their exceptional service, demonstrating that the hotel's team places a high value on customer satisfaction. Guests frequently noted the pleasant interactions they had with the evening and bar staff, adding to the overall positive atmosphere of their stay.
In summary, the staff at Lochway Hotel are a standout feature according to guest reviews, characterized by their friendly, accommodating and professional service, making the hospitality experience at the hotel genuinely noteworthy.
Wi-Fi
Parking
Family
For those with furry family members, the hotel offers an exceptionally welcoming environment for pets. Numerous reviewers appreciated the hotel's dog-friendly policy, noting that dogs stay for free and highlighted the friendly and accommodating staff. Pets, including puppies, were made to feel very welcome, making the hotel a convenient stop for those traveling with animals between destinations like the Isle of Skye and Yorkshire.
Overall, the Lochway Hotel's combination of a play area, effective use of space for family needs and a warm pet-welcoming atmosphere makes it a commendable option for family travel.
3 Star
No, Lochway Hotel doesn't have any pool.
No, a spa isn't available at Lochway Hotel.
No, Lochway Hotel doesn't allow dogs.
Yes, parking facilities are available at Lochway Hotel.
No, Lochway Hotel doesn't have a gym.
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