Best Western Plus Dunfermline Crossford Keavil House Hotel
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Summary of reviewsThe Best Western Plus Dunfermline Crossford Keavil House Hotel is highly regarded for its tranquil and scenic location. Nestled in serene, well-maintained gardens, the setting offers a peaceful escape just a short drive from Edinburgh. The rural charm, lovely scenery and proximity to local attractions make it an ideal choice for travelers seeking relaxation and convenience, particularly those with cars.
The hotel’s breakfast and dining options receive favorable comments with guests praising the quality, taste and variety of the breakfast offerings. The full English/Scottish breakfast is especially noted for its excellence and service. Although the dinner receives accolades for excellent food and polite service, there are remarks about the limited and repetitive menu, suggesting room for improvement in variety.
Rooms are celebrated for their spaciousness, cleanliness and comfort with many guests appreciating the large and well-furnished accommodations. Although some note the need for modernization and better climate control, the overall comfort and lovely garden views enhance the stay.
Cleanliness across the hotel is generally well-maintained with common areas and the gym receiving high marks. However, some attention to detail is required in specific spots like carpets and minor maintenance within rooms. The staff consistently receive high praise for their friendly and helpful service, greatly contributing to the positive guest experience.
The leisure facilities, particularly the gym and pool, are well-loved for their quality and cleanliness. Amenities such as the spa, sauna and steam room add to the hotel’s appeal, making the leisure facilities a significant highlight. The pool area is described as enjoyable and well-maintained, although occasionally busy.
Parking is predominantly hassle-free with ample space, though some guests experienced difficulties during peak times. EV charging stations are a noted benefit, despite occasional technical issues.
Overall, the Best Western Plus Dunfermline Crossford Keavil House Hotel is a favorable choice for those seeking a peaceful and comfortable stay with excellent service, quality dining and enjoyable leisure amenities.
Categories
The hotel’s breakfast and dining options receive favorable comments with guests praising the quality, taste and variety of the breakfast offerings. The full English/Scottish breakfast is especially noted for its excellence and service. Although the dinner receives accolades for excellent food and polite service, there are remarks about the limited and repetitive menu, suggesting room for improvement in variety.
Rooms are celebrated for their spaciousness, cleanliness and comfort with many guests appreciating the large and well-furnished accommodations. Although some note the need for modernization and better climate control, the overall comfort and lovely garden views enhance the stay.
Cleanliness across the hotel is generally well-maintained with common areas and the gym receiving high marks. However, some attention to detail is required in specific spots like carpets and minor maintenance within rooms. The staff consistently receive high praise for their friendly and helpful service, greatly contributing to the positive guest experience.
The leisure facilities, particularly the gym and pool, are well-loved for their quality and cleanliness. Amenities such as the spa, sauna and steam room add to the hotel’s appeal, making the leisure facilities a significant highlight. The pool area is described as enjoyable and well-maintained, although occasionally busy.
Parking is predominantly hassle-free with ample space, though some guests experienced difficulties during peak times. EV charging stations are a noted benefit, despite occasional technical issues.
Overall, the Best Western Plus Dunfermline Crossford Keavil House Hotel is a favorable choice for those seeking a peaceful and comfortable stay with excellent service, quality dining and enjoyable leisure amenities.
Hotel with EV Charging Stations
Hotel near Golf Courses
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Hotel for Yoga
4-Star Hotel
Hotel with Indoor Pool
Guest Reviews
The Best Western Plus Dunfermline Crossford Keavil House Hotel enjoys a fantastic location praised for its peaceful and beautiful surroundings. Nestled in serene, well-maintained gardens, it offers an escape from city noise, where guests can hear birds singing in the morning. Its rural charm is complemented by lovely scenery and a sense of seclusion, making it a perfect getaway for those traveling by car.
Though it’s away from the hustle and bustle of main roads, the hotel is conveniently positioned, being just a 20-minute drive from Edinburgh and 30 minutes from the airport. Many guests found it ideal for events with close proximity to local attractions and venues such as Knockhill Race Circuit and Dunfermline.
The location is especially suited for those with specific destinations in mind, whether attending events nearby or visiting family. However, the hotel may not be the best choice for those relying on public transport, as some found it tricky to find and somewhat out of the way. Despite this, its beautiful setting and peaceful environment received high marks from visitors, making it a great base for exploring the local area.
Overall, guests appreciate the tranquil location and lovely grounds, deeming it a wonderful choice for relaxation and convenience just a short distance from Edinburgh.
Breakfast experiences at the Best Western Plus Dunfermline Crossford Keavil House Hotel garnered varied impressions among guests. Many remarked positively on the breakfast, describing it as delicious, tasty and hearty with a wide range of choices. The full English/Scottish breakfasts received high praise, lauded for their quality and quick, friendly service. Numerous guests highlighted the extensive selection available, labeling the breakfast as excellent, fabulous and amazing.
There were commendations for the diversity in the breakfast menu, making note of a good balance between buffet and made-to-order options. Many guests valued the food's freshness, noting it was served hot and quickly with helpful and courteous staff contributing to a pleasant dining experience.
However, not all feedback was positive. Some guests pointed out issues such as overdone or disappointing eggs, a lack of certain items like pastries, fruit, plain yoghurt and muesli and instances where the breakfast buffet was not replenished swiftly. A few noted that the breakfast was sometimes chaotic and crowded, leading to long waits and a shortage of food at times.
The continental breakfast received mixed reviews with some guests deeming it a poor selection. Additionally, certain guests mentioned the high cost of breakfast, suggesting it was not always included in the room rate and could be expensive.
Despite some criticisms, the overall sentiment leaned favorably towards the breakfast offering with many guests agreeing it was a highlight of their stay, featuring great service, a good variety and a generally high standard of food.
The dining experience at the Best Western Plus Dunfermline Crossford Keavil House Hotel receives mixed reviews. Positively reviewed aspects include excellent food quality and delicious meals with several guests praising the taste and high standard of both breakfast and dinner offerings. Many visitors found the food to be very tasty, delicious and well-prepared with hearty portions that left them satisfied. The staff were frequently described as polite and organized and the service received generally high marks.
However, the dinner menu itself is often criticized for being limited and lacking variety, causing some disappointment among guests who dined there for multiple evenings. There are comments about the menu staying the same throughout the week, leading to a predictable and unchanging selection. Some guests encountered issues such as slow service and mistakes with orders, detracting from the overall dining experience.
Complaints about the quality and value of the meals were noted with phrases like "poor quality evening meal," "bland dinner," and "dinner wasn't worth the money" being mentioned. A recurring theme is the suggestion for a more varied menu to enhance guest satisfaction. While some found the meals to be overpriced, others commented that the dinner was reasonably priced for the food quality presented.
In summary, while the hotel excels in providing great-tasting food and efficient service, it would benefit from expanding and varying its dinner menu to better meet the diverse preferences of its guests.
The rooms at the Best Western Plus Dunfermline Crossford Keavil House Hotel are frequently praised for their spaciousness, cleanliness and comfort. Guests often highlight the large sizes of both the bedrooms and the bathrooms. The comfortable beds and generally quiet environment are notable positives that contribute to a relaxing stay.
However, there are recurring comments about the rooms needing modernization. Several guests have pointed out the dated decor, worn-out furniture and minor maintenance issues such as creaky floors and tired-looking walls. Heating and cooling also seem to be a concern with many mentioning that the rooms can become overly hot, especially due to the lack of air conditioning.
The large and very well-furnished rooms come equipped with useful amenities like irons and ironing boards, although some guests felt that elements like the bathrooms and specific furniture needed refurbishment. Despite these areas for improvement, the consensus seems to be that the rooms are very clean and provide a pleasant stay overall with lovely views of the gardens enhancing the experience.
In conclusion, while the rooms are spacious and comfortable, modernization and improved climate control could significantly enhance the guest experience.
Guests consistently highlight the comfort of the beds at Best Western Plus Dunfermline Crossford Keavil House Hotel. Many reviews describe the beds as comfortable, soft and cloud-like, often noting that they enjoyed some of their best nights' sleep in ages. The beds are frequently mentioned as being big, spacious and offering ample room for relaxation. Extra large and twin beds pushed together provide flexibility for different guest arrangements.
However, not all feedback is positive. Some guests found the beds too soft or encountered issues with old, uncomfortable mattresses. A few reviews reported outdated, insecure and even dirty beds, indicating variability in bed conditions. Despite these issues, the overwhelming majority of the reviews emphasize the comfort and quality of the beds, suggesting that most guests leave with a favorable impression of their sleep experience at the hotel.
'Best Western Plus Dunfermline Crossford Keavil House Hotel' presents a mixed picture in terms of cleanliness according to its guests. On the positive side, many reviewers consistently highlight that the rooms are spotless, very clean and well-maintained. Descriptions of the cleanliness extend to the public areas, which are often noted as clean and welcoming. The cleaning staff received commendations for their efficiency and professionalism with some guests mentioning their exceptional work.
There are, however, recurring mentions of specific areas needing attention. Some guests noted that the hotel decor is dated and areas such as carpets in the hallways show signs of wear and tear with stains being a particular issue. There were also reports of certain elements within rooms and bathrooms, like grouting and fans, requiring better maintenance and cleaning. Inconsistent cleaning practices were pointed out by a few, who mentioned dust, cobwebs and overlooked items like milk bottles.
Common amenities such as the pool and public rooms were praised for their cleanliness, although some guests observed that certain areas did not meet the expected standards of a four-star hotel. General maintenance issues and occasional reports of noise and outdated facilities detracted from the overall experience for some visitors.
In summary, while the 'Best Western Plus Dunfermline Crossford Keavil House Hotel' generally upholds a good standard of cleanliness, it could benefit from addressing specific maintenance and cleaning concerns to enhance the guest experience further.
The staff at Best Western Plus Dunfermline Crossford Keavil House Hotel consistently receive high praise from guests. Visitors frequently comment on the exceptionally friendly, helpful and welcoming nature of the team, describing their service as outstanding and dedicated. Front desk staff in particular are noted for their efficiency and professionalism with some individual mentions of going above and beyond to assist guests, such as quickly addressing room changes when needed.
The overall atmosphere created by the staff is one of warmth and support, making guests feel comfortable and valued during their stay. The restaurant and leisure club staff also receive commendations for their friendliness and attentiveness, contributing to a relaxing and enjoyable experience. While some guests have pointed out minor issues such as a noisy reception area or occasional lack of organization, the overwhelming sentiment is positive.
Overall, the team at this hotel seems committed to ensuring a pleasant stay, adding a personal touch that enhances the overall experience for many guests. Whether accommodating specific requests or simply being cheerful and polite, the staff's efforts significantly contribute to the high regard in which they are held by visitors.
The WiFi experience at the Best Western Plus Dunfermline Crossford Keavil House Hotel has received mixed reviews from guests. While some appreciated the availability of free WiFi and were thrilled with its speed and reliability, others encountered issues. In certain areas of the hotel, the WiFi signal was consistently poor or unreliable, leading to frequent drops in connection. There were reports of no WiFi or phone signal in some rooms, though technical issues seemed to have been promptly addressed by the staff the following morning. Despite these challenges, the presence of free WiFi remains a noted benefit for many guests.
The gym at the Best Western Plus Dunfermline Crossford Keavil House Hotel receives high praise from guests who found the facilities to be superb and of great quality. Visitors appreciated the size and cleanliness of the gym, noting it as a significant bonus to their stay. The gym offers a well-maintained, spacious environment, supported by diligent staff. The inclusion of gym and leisure facilities, including a good-sized pool and a spa with sauna, added to the overall positive experience. Some guests mentioned the leisure centre's distance as a minor inconvenience, but the excellent facilities more than compensated for it. Overall, the gym and leisure amenities, including the pool and spa, contribute significantly to the hotel's appeal.
The pool and leisure facilities at the Best Western Plus Dunfermline Crossford Keavil House Hotel receive many positive remarks from guests. The swimming pool, in particular, is frequently described as clean, lovely and heated, making it a pleasurable experience for both adults and children. Many guests enjoyed the additional amenities, such as the sauna and steam room, which contribute to the overall relaxing atmosphere of the hotel’s spa facilities. The pool is generally seen as spacious, although some reviews did mention it being smaller or busier at times. The leisure center as a whole, including the gym, is praised for its size and variety. Despite the occasional mention of the jacuzzi being out of order and a few concerns about cleanliness during busy periods, the majority of guests found the pool area to be well-maintained and enjoyable. The pool's extended hours and the ability to use the spa at no additional cost were also noted as positive aspects of their stay. Overall, the leisure amenities, especially the pool, significantly enhance the guest experience at this hotel.
The parking situation at Best Western Plus Dunfermline Crossford Keavil House Hotel has received mixed feedback from guests. Many guests appreciated the ample and spacious parking availability, noting that there was plenty of parking and that they were able to park with ease. The car park was often described as great, very well managed and big enough to accommodate larger vehicles. However, some guests did experience issues, mentioning that parking was limited or difficult at times. Despite some negative comments, the overall sentiment leans towards a positive parking experience with plenty of parking spaces available for most guests.
The Best Western Plus Dunfermline Crossford Keavil House Hotel provides EV charging stations with several guests noting the availability and presence of these facilities. Some reviews mention the EV charger is located on the side of the building and there are multiple charging points available for use. However, there are reports of intermittent issues with the charging stations, including chargers not working or tripping out. Despite these occasional problems, guests still find the availability of a free EV charger beneficial.
The Best Western Plus Dunfermline Crossford Keavil House Hotel generally receives praise for its family-friendly attributes. Reviews highlight spacious family rooms, some of which feature separate sitting areas and interconnecting options, providing ample space and convenience for families of all sizes. Many guests found the rooms to be safe and accommodating for children, contributing to a comfortable stay.
The hotel staff are noted for going out of their way to ensure families feel welcome and well cared for. Children particularly enjoyed the facilities available to them, enhancing the overall family experience. Guests often chose the hotel for family celebrations or trips, appreciating the effort put into catering to their needs.
However, a few reviews mentioned the need for improvements in certain family rooms, suggesting that experiences can vary. Despite this, the majority of feedback underscores the hotel as a suitable destination for families, making it a favorable choice for those traveling with kids.
Best Western Plus Dunfermline Crossford Keavil House Hotel has garnered mixed reviews regarding its four-star rating. Some guests feel the standards fall short of what is typically expected from a four-star establishment with remarks suggesting that the hotel could align more closely with a three-star rating. Key areas of concern include the need for updated furniture and improvements in the dining room, as well as enhanced staff training.
However, despite these criticisms, several visitors appreciate the services and amenities provided, recognizing the hotel’s effort to maintain a four-star classification. The team's dedication is particularly noted as a critical factor in achieving its higher rating. While some guests anticipated more luxurious upgrades in the rooms, the overall facilities do contribute to the four-star experience as per certain perspectives. This mixture of feedback implies that while the hotel excels in some aspects, there is room for growth to fully meet the broader expectations of a four-star hotel.
The Best Western Plus Dunfermline Crossford Keavil House Hotel receives high praise for its business amenities and conference facilities. Guests consistently highlight the well-equipped meeting rooms and ample meeting spaces, making it an ideal location for corporate gatherings. The conference services are noted to be professional and the business center offers all necessary amenities for a seamless business trip. Located conveniently for business deliveries, it proves perfect for fulfilling business needs. The hotel's facilities are especially commended for facilitating effective meetings and conferences, meeting the diverse requirements of business travelers efficiently.
Best Western Plus Dunfermline Crossford Keavil House Hotel has been recognized for its strong accessibility features, making it a commendable venue for guests with disabilities. The hotel offers wheelchair access and facilities that cater well to disabled guests. It provides specific disabled-friendly rooms that are easily accessible for wheelchairs. Although the room furnishings are noted to be basic, they are spacious, enhancing comfort and maneuverability.
In terms of location, the hotel is easily accessible and conveniently situated. The ground floor rooms are particularly favorable for those with mobility issues. While there are no lifts available, which could pose a challenge for those needing upper-floor access, the ground-floor accommodations help offset this limitation. Some guests found the bathroom access to be confusing, indicating a potential area for improvement. Despite these minor drawbacks, the hotel is appreciated for its accessible rooms and overall good amenities catered specifically to ease mobility issues.
The indoor pool at Best Western Plus Dunfermline Crossford Keavil House Hotel receives high praise from guests for its cleanliness and suitability for children. Many reviews highlight the good size of the pool and commend its excellent facilities. Guests frequently mention their enjoyment of the pool with adjectives like great, lovely and really nice being commonly used. The pool's availability and overall quality are clearly appreciated, making it a standout feature of the hotel.
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Location
Though it’s away from the hustle and bustle of main roads, the hotel is conveniently positioned, being just a 20-minute drive from Edinburgh and 30 minutes from the airport. Many guests found it ideal for events with close proximity to local attractions and venues such as Knockhill Race Circuit and Dunfermline.
The location is especially suited for those with specific destinations in mind, whether attending events nearby or visiting family. However, the hotel may not be the best choice for those relying on public transport, as some found it tricky to find and somewhat out of the way. Despite this, its beautiful setting and peaceful environment received high marks from visitors, making it a great base for exploring the local area.
Overall, guests appreciate the tranquil location and lovely grounds, deeming it a wonderful choice for relaxation and convenience just a short distance from Edinburgh.
Breakfast
There were commendations for the diversity in the breakfast menu, making note of a good balance between buffet and made-to-order options. Many guests valued the food's freshness, noting it was served hot and quickly with helpful and courteous staff contributing to a pleasant dining experience.
However, not all feedback was positive. Some guests pointed out issues such as overdone or disappointing eggs, a lack of certain items like pastries, fruit, plain yoghurt and muesli and instances where the breakfast buffet was not replenished swiftly. A few noted that the breakfast was sometimes chaotic and crowded, leading to long waits and a shortage of food at times.
The continental breakfast received mixed reviews with some guests deeming it a poor selection. Additionally, certain guests mentioned the high cost of breakfast, suggesting it was not always included in the room rate and could be expensive.
Despite some criticisms, the overall sentiment leaned favorably towards the breakfast offering with many guests agreeing it was a highlight of their stay, featuring great service, a good variety and a generally high standard of food.
Dinner
However, the dinner menu itself is often criticized for being limited and lacking variety, causing some disappointment among guests who dined there for multiple evenings. There are comments about the menu staying the same throughout the week, leading to a predictable and unchanging selection. Some guests encountered issues such as slow service and mistakes with orders, detracting from the overall dining experience.
Complaints about the quality and value of the meals were noted with phrases like "poor quality evening meal," "bland dinner," and "dinner wasn't worth the money" being mentioned. A recurring theme is the suggestion for a more varied menu to enhance guest satisfaction. While some found the meals to be overpriced, others commented that the dinner was reasonably priced for the food quality presented.
In summary, while the hotel excels in providing great-tasting food and efficient service, it would benefit from expanding and varying its dinner menu to better meet the diverse preferences of its guests.
Rooms
However, there are recurring comments about the rooms needing modernization. Several guests have pointed out the dated decor, worn-out furniture and minor maintenance issues such as creaky floors and tired-looking walls. Heating and cooling also seem to be a concern with many mentioning that the rooms can become overly hot, especially due to the lack of air conditioning.
The large and very well-furnished rooms come equipped with useful amenities like irons and ironing boards, although some guests felt that elements like the bathrooms and specific furniture needed refurbishment. Despite these areas for improvement, the consensus seems to be that the rooms are very clean and provide a pleasant stay overall with lovely views of the gardens enhancing the experience.
In conclusion, while the rooms are spacious and comfortable, modernization and improved climate control could significantly enhance the guest experience.
Beds
However, not all feedback is positive. Some guests found the beds too soft or encountered issues with old, uncomfortable mattresses. A few reviews reported outdated, insecure and even dirty beds, indicating variability in bed conditions. Despite these issues, the overwhelming majority of the reviews emphasize the comfort and quality of the beds, suggesting that most guests leave with a favorable impression of their sleep experience at the hotel.
Cleanliness
There are, however, recurring mentions of specific areas needing attention. Some guests noted that the hotel decor is dated and areas such as carpets in the hallways show signs of wear and tear with stains being a particular issue. There were also reports of certain elements within rooms and bathrooms, like grouting and fans, requiring better maintenance and cleaning. Inconsistent cleaning practices were pointed out by a few, who mentioned dust, cobwebs and overlooked items like milk bottles.
Common amenities such as the pool and public rooms were praised for their cleanliness, although some guests observed that certain areas did not meet the expected standards of a four-star hotel. General maintenance issues and occasional reports of noise and outdated facilities detracted from the overall experience for some visitors.
In summary, while the 'Best Western Plus Dunfermline Crossford Keavil House Hotel' generally upholds a good standard of cleanliness, it could benefit from addressing specific maintenance and cleaning concerns to enhance the guest experience further.
Staff
The overall atmosphere created by the staff is one of warmth and support, making guests feel comfortable and valued during their stay. The restaurant and leisure club staff also receive commendations for their friendliness and attentiveness, contributing to a relaxing and enjoyable experience. While some guests have pointed out minor issues such as a noisy reception area or occasional lack of organization, the overwhelming sentiment is positive.
Overall, the team at this hotel seems committed to ensuring a pleasant stay, adding a personal touch that enhances the overall experience for many guests. Whether accommodating specific requests or simply being cheerful and polite, the staff's efforts significantly contribute to the high regard in which they are held by visitors.
Wi-Fi
Gym
Pool
Parking
EV charging stations
Family
The hotel staff are noted for going out of their way to ensure families feel welcome and well cared for. Children particularly enjoyed the facilities available to them, enhancing the overall family experience. Guests often chose the hotel for family celebrations or trips, appreciating the effort put into catering to their needs.
However, a few reviews mentioned the need for improvements in certain family rooms, suggesting that experiences can vary. Despite this, the majority of feedback underscores the hotel as a suitable destination for families, making it a favorable choice for those traveling with kids.
4 Star
However, despite these criticisms, several visitors appreciate the services and amenities provided, recognizing the hotel’s effort to maintain a four-star classification. The team's dedication is particularly noted as a critical factor in achieving its higher rating. While some guests anticipated more luxurious upgrades in the rooms, the overall facilities do contribute to the four-star experience as per certain perspectives. This mixture of feedback implies that while the hotel excels in some aspects, there is room for growth to fully meet the broader expectations of a four-star hotel.
Business
Accessible
In terms of location, the hotel is easily accessible and conveniently situated. The ground floor rooms are particularly favorable for those with mobility issues. While there are no lifts available, which could pose a challenge for those needing upper-floor access, the ground-floor accommodations help offset this limitation. Some guests found the bathroom access to be confusing, indicating a potential area for improvement. Despite these minor drawbacks, the hotel is appreciated for its accessible rooms and overall good amenities catered specifically to ease mobility issues.
Indoor Pool
Yes, Best Western Plus Dunfermline Crossford Keavil House Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Best Western Plus Dunfermline Crossford Keavil House Hotel.
No, Best Western Plus Dunfermline Crossford Keavil House Hotel doesn't allow dogs.
Yes, parking facilities are available at Best Western Plus Dunfermline Crossford Keavil House Hotel.
Yes, Best Western Plus Dunfermline Crossford Keavil House Hotel has a gym.
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