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Summary of reviewsThe Haven Hotel, nestled in the picturesque village of Dunmore East, enjoys an ideal location that delights visitors with its stunning sea and coastline views. The hotel’s charming setting makes it a perfect retreat for both serene escapes and family getaways. Its central location offers easy access to local amenities, such as cafes, restaurants, hiking trails and the nearby beach and cliff walks. Guests frequently commend the old-world charm and character of the hotel, enhanced by a friendly and welcoming staff.
Breakfast at The Haven Hotel is often highlighted as a top-notch experience. Guests laud the variety, quality and presentation of the meals, which include traditional Irish breakfast and a la carte options like oatmeal. The ambiance of dining with sea views further enhances the breakfast experience, despite some occasional reports of slow service and less ideal start times for business travelers.
The hotel's dinner service also receives positive feedback with many guests praising the quality and taste of the food, particularly the roast beef and fish dishes. Although there are mentions of lukewarm servings and a few less favorable comments on specific dishes like the seafood pie and chowder, the overall dining experience is elevated by the attentive and helpful staff. The preserved main rooms and an excellent outdoor dining area with coastal views add to the pleasant ambiance. Areas for potential improvement include dinner portion sizes and service speed, but these do not overshadow the generally positive dining experiences.
Room experiences at The Haven Hotel are generally positive with many guests appreciating the beautiful sea views, modern decor and high standards of cleanliness. While some rooms are described as small and cramped, particularly for more than two people, the cozy and suitable atmosphere for short stays is consistently mentioned. Minor issues such as connectivity problems in garden rooms, noise from the bar and occasional outdated furnishings are noted, but the comfortable beds and charming decor largely contribute to a pleasant stay. Cleanliness is a standout feature with numerous guests praising the spotless condition of the rooms and public areas. Despite a few reports of maintenance concerns and housekeeping lapses, the high standard of cleanliness is a defining attribute of the hotel.
The exceptional quality of the staff is a recurring theme in guest reviews. The team, particularly Paul and Karen, are frequently praised for their friendliness, professionalism and attentiveness. Guests feel well-cared-for, thanks to the supportive and welcoming nature of the staff, who manage tasks efficiently and maintain a courteous and unobtrusive manner. Even with a few isolated mentions of slow service, the general sentiment is overwhelmingly positive.
WiFi availability at The Haven Hotel receives mixed reviews. While many appreciate its presence, some experience weak signals or connectivity issues with gaps in coverage particularly in guest rooms and the bar. Parking facilities are well-regarded for their convenience and ample spaces, although suggestions for dedicated house guest parking and clearer delineation were made.
Overall, guests at The Haven Hotel enjoy a comfortable and pleasant stay, marked by its scenic location, superb breakfast, quality dining, cleanliness and outstanding staff service. Minor areas for improvement are noted but do not significantly detract from the overall highly favorable guest experiences. Show more
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Categories
Hotel near Golf Courses
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
Small Hotel
Room Types
Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV, as well as a quiet street view. The unit offers 1 bed.
Deluxe Double or Twin Room with Sea ViewProviding free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The twin/double room provides a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV, as well as sea views. The unit offers 1 bed.
Deluxe Double Room with Sea ViewProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 1 bed.
Twin RoomOffering free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The twin room offers a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as a quiet street view.
Garden Twin RoomProviding free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The twin room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as a quiet street view.
Garden Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV, as well as a quiet street view. The unit offers 1 bed.
Double Room - Disability AccessProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV, as well as a quiet street view. The unit offers 1 bed.
Triple RoomProviding free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The triple room provides a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV, as well as a quiet street view. The unit offers 2 beds.
Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The twin/double room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as a quiet street view. The unit offers 2 beds.
Guest Reviews
Location
Situated in the picturesque village of Dunmore East, The Haven Hotel boasts an ideal location that guests rave about. It offers stunning views of the sea and coastline with rooms that overlook the bay and the charming surroundings. Visitors describe the hotel's setting as both beautiful and scenic, perfect for a peaceful retreat or a family getaway. The property's central location ensures easy access to the village's amenities, including lovely cafes, restaurants, hiking trails and the nearby beach and cliff walks. The hotel itself exudes old-world charm and character and its inviting atmosphere is complemented by friendly, welcoming staff. Whether looking for a serene escape or a convenient base to explore Waterford, The Haven Hotel's superb location and captivating scenery make it a popular choice among travelers.
Breakfast
Travelers staying at The Haven Hotel often rave about the breakfast experience. The breakfast offerings are frequently described as great, very good and even excellent with terms like delicious, top class and superb also used. Guests particularly appreciate the variety and quality, noting generous servings and freshly prepared dishes. A la carte choices such as oatmeal received positive mentions and the traditional Irish breakfast was highlighted as a standout.
Dining in the breakfast room or bar overlooking the sea adds to the pleasant experience. Many reviews emphasize the appetizing and well-presented meals with some calling it the best hotel breakfast they’ve had. However, not all feedback is glowing; a few guests reported slow service and occasional delays and some noted that the breakfast start time wasn't ideal for those on work trips.
Despite these minor issues, the overwhelmingly positive feedback underscores that The Haven Hotel's breakfast is a major highlight of the guest experience.
Dinner
Guests at The Haven Hotel have generally had positive dining experiences. Many highlighted the good quality of food and beverages, describing them as very good, delicious and lovely. The hotel's roast beef and fish dishes were particularly praised, although some diners mentioned lukewarm servings or bland flavors. Despite a few negative comments regarding poor taste and specific dishes like the seafood pie and chowder, the majority of guests enjoyed their meals.
Dinner was often regarded as a highlight with commendations for both the food and the attentive, helpful staff. However, some guests noted the limited dinner options and the early closing time of the dinner service. Breakfast also received favorable mentions for its quality with certain diners appreciating the freshly cooked and table service aspects.
The hotel's ambiance, including preserved main rooms and an excellent outdoor dining area with views of the coastline, added to the overall pleasant dining experience. However, service consistency and improvement in certain areas were suggested, particularly concerning dinner portion sizes and the speed of service. Despite these areas for improvement, most guests found their dining experiences at The Haven Hotel to be positive and enjoyable.
Rooms
The Haven Hotel offers a variety of room experiences but overall garners positive feedback for comfort and decor. Many guests have enjoyed rooms with beautiful sea views and appreciated the modern and lovely décor. Cleanliness is frequently mentioned with numerous guests praising the spotless and tidy condition of their rooms. The beds are described as very comfortable, adding to the overall pleasant stay.
However, room size seems to be a recurring issue, as many guests have noted that the rooms tend to be on the smaller side, some even finding them cramped. While some rooms are spacious, there are instances where the space is tight and not adequate for more than two people. Despite the small size, guests find the rooms cozy and suitable for short stays.
Guests who stayed in the garden rooms appreciated the quiet and setting, though some garden rooms suffered from connectivity issues, such as no Wi-Fi. Noise problems were reported by those whose rooms were situated over the bar, disrupting the otherwise peaceful ambiance.
Despite a few dated furnishings and some maintenance concerns like faulty showers and old windows that do not open, the overall impression is that of a charming hotel. The views, especially from sea-facing rooms and the hotel’s location in the heart of Dunmore East village are significant perks. For those planning a visit, it may be worth requesting a larger room to avoid space-related discomforts.
Beds
Guests at The Haven Hotel have shared mixed experiences regarding the beds. Predominantly, the feedback emphasizes the comfort of the beds with many guests describing them as very comfortable, comfortable and superbly comfy. Soft bed linen and overall comfort led to positive sleep experiences for several visitors.
However, some guests encountered issues with bed sizes, frequently noting that double beds tended to be small. Despite some beds being described as small, they were still deemed comfortable by several guests. Nonetheless, a few reviews indicated discomfort with mentions of rock-hard pillows, uncomfortable mattresses and occurrences of spiders detracting from the overall experience.
In conclusion, while the general sentiment leans towards comfort, potential guests may want to be mindful of bed sizes and sporadic discomfort mentioned by others.
Cleanliness
The reviews for The Haven Hotel predominantly highlight the establishment's exceptional cleanliness. Guests have repeatedly described the hotel as spotlessly clean with the rooms and building meeting high standards of hygiene. The dining areas, hallways and public spaces are also praised for their immaculate condition.
Many visitors found their rooms to be both beautiful and clean, offering a comfortable and tidy environment. The term "spotless" frequently appears, indicating a consistent level of thoroughness in the cleaning services provided.
However, while the overall consensus is positive, there are mentions of issues that detracted from the otherwise high standards of cleanliness. Instances of spiders, flies in the bar and specific rooms being dirty or shabby were noted. Complaints about non-functional windows affecting ventilation and sporadic housekeeping lapses were also reported.
Despite these occasional drawbacks, the general sentiment remains favorable with guests appreciating the clean, modern look of the hotel and the efficient cleaning services. The housekeeping staff received commendations for maintaining clean and inviting rooms, contributing to the overall positive experience at The Haven Hotel.
Staff
At 'The Haven Hotel,' guests repeatedly highlight the exceptional quality of the staff. Paul, Karen and their team stand out as the best hosts, consistently receiving high praise for their friendliness and helpfulness. Words like "super," "wonderful," and "fabulous" were frequently used to describe the overall demeanor of the hotel staff.
The staff's professionalism, attentiveness and effective coordination are notable attributes that make guests' stays more enjoyable. They manage tasks efficiently, from reception and check-in handled seamlessly to responsive housekeeping and maintenance services. The staff's multi-lingual capabilities further enhance their ability to cater to international guests, creating an inclusive and welcoming atmosphere.
Despite occasional mentions of slow service or indifferent attitudes, the overall impression is overwhelmingly positive. Guests appreciate the staff’s attentive service, supportive nature and warm, welcoming approach. Their consistent engagement and interaction, coupled with their courteous and unobtrusive manner, leave a lasting favorable impression.
The young staff particularly receive commendation for being consistently attentive, friendly and supportive. Whether it's handling requests with generosity or maintaining exemplary presentation standards, their contributions significantly uplift the guest experience. Even though there were a few isolated complaints about specific aspects of service, the overall consensus is one of stellar staff performance, making 'The Haven Hotel' a place where guests feel truly valued and well-cared for.
Wi-Fi
The Haven Hotel's WiFi garners mixed reviews from guests. Many appreciated the availability of WiFi, praising its presence as a notable amenity. However, some visitors encountered issues, such as weak signals and regular drops in connection. The absence of WiFi in certain areas, including the guest rooms and bar, was noted by several guests. While some found the WiFi good with no negatives to report, others expressed disappointment with non-existent or less-than-ideal connectivity. Overall, while WiFi is available, its performance might not meet everyone’s expectations.
Parking
Guests at The Haven Hotel generally appreciate the parking facilities, noting the convenience of indoor parking and the ample number of spaces available. Free parking is highlighted as a particularly positive aspect. Cyclists also benefit from dedicated bicycle parking spaces. The car park is easy to locate, aiding in hassle-free arrivals.
However, some guests suggest a need for dedicated house guest parking and clearer parking delineation to enhance the experience. A few reviews mention that it can be difficult to park near the entrance and that the overall parking situation could benefit from improvement, particularly for hotel residents. Despite these points, the positive aspects of the parking at The Haven Hotel are frequently acknowledged by its guests.
No, The Haven Hotel doesn't have any pool.
No, a spa isn't available at The Haven Hotel.
No, The Haven Hotel doesn't allow dogs.
Yes, parking facilities are available at The Haven Hotel.