Britannia Hotel
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Summary of reviewsBritannia Hotel offers a largely positive experience for its guests, particularly praised for its location, cleanliness and staff service. Positioned conveniently between Durban and Pinetown, the hotel provides easy access to major highways, the beach, shops and significant landmarks like the Moses Mabhida Stadium. Although some guests find its proximity to a busy highway noisy and its distance from town less ideal, many appreciate the peaceful setting, secured parking and beautiful views.
The hotel's breakfast receives commendations for its delicious and satisfying menu. Guests enjoy the complimentary options, including early bird specials and breakfast in bed, despite occasional criticisms regarding small portion sizes, limited menu options and longer wait times.
When it comes to rooms, cleanliness stands out as a significant highlight. Guests frequently describe the rooms as spotless, newly renovated and comfortable with their appearances matching promotional images. The spaciousness and neatness contribute to a pleasant stay, though some guests did note the absence of certain amenities like fridges and kettles.
Staff service is another area where Britannia Hotel excels. Both the receptionists and cleaning staff are frequently praised for their friendliness, politeness and efficient service. While there were occasional comments about professionalism and attentiveness in the dining area, the overall impression is positive.
The secure parking also garners appreciation for its safety and cleanliness, although some guests suggest reserved spots for hotel guests and covered options.
Lastly, guest feedback on the beds is mixed with many finding them comfortable and others suggesting improvements for better consistency in guest satisfaction.
In summary, Britannia Hotel is a well-regarded establishment known for its strategic location, exemplary cleanliness and friendly staff, providing a generally comfortable and convenient experience for its guests.
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The hotel's breakfast receives commendations for its delicious and satisfying menu. Guests enjoy the complimentary options, including early bird specials and breakfast in bed, despite occasional criticisms regarding small portion sizes, limited menu options and longer wait times.
When it comes to rooms, cleanliness stands out as a significant highlight. Guests frequently describe the rooms as spotless, newly renovated and comfortable with their appearances matching promotional images. The spaciousness and neatness contribute to a pleasant stay, though some guests did note the absence of certain amenities like fridges and kettles.
Staff service is another area where Britannia Hotel excels. Both the receptionists and cleaning staff are frequently praised for their friendliness, politeness and efficient service. While there were occasional comments about professionalism and attentiveness in the dining area, the overall impression is positive.
The secure parking also garners appreciation for its safety and cleanliness, although some guests suggest reserved spots for hotel guests and covered options.
Lastly, guest feedback on the beds is mixed with many finding them comfortable and others suggesting improvements for better consistency in guest satisfaction.
In summary, Britannia Hotel is a well-regarded establishment known for its strategic location, exemplary cleanliness and friendly staff, providing a generally comfortable and convenient experience for its guests.
Hotel near Golf Courses
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Cheap Hotel
Guest Reviews
The Britannia Hotel offers a mixed experience when it comes to location. Many guests appreciate its proximity to major highways, which enhances convenience for travelers. The central location between Durban and Pinetown makes it a strategic point for accessing various parts of the city. Some highlights include being very close to the beach, shops and the Moses Mabhida Stadium, as well as offering great views and secured parking.
Additionally, the hotel's own restaurant and bar are praised for providing good food. The area itself is described as good and convenient, especially for those seeking peace and quiet. However, the hotel's location next to a busy highway has received some criticism for being noisy and less ideal. Some guests find the location less desirable due to its distance from town and required driving to reach key attractions like the beach. Despite these drawbacks, the majority of reviews highlight the hotel's cleanliness, beautiful setting and the convenience it offers, making it a suitable choice for many travelers.
Britannia Hotel's breakfast offerings have largely garnered positive feedback from guests, highlighting its delicious and great-tasting menus. Guests have appreciated the complimentary breakfast, describing it as awesome, amazing and fantastic. Many found the early bird breakfast to be exceptional and others enjoyed the breakfast in bed option.
However, there are recurring mentions of small portion sizes and long wait times, which detracted from the overall experience for some guests. While the food was often praised as good or even 100% perfect, the limited menu options and occasional mix-ups or delayed service were points of contention.
Finally, although some guests reported issues with food temperature and specific preferences not being met, the majority expressed satisfaction with the taste and quality of the breakfast. Despite some criticisms, Britannia Hotel's breakfast offerings have managed to leave a generally positive impression on its patrons.
Britannia Hotel has received positive feedback from guests regarding the condition and ambiance of its rooms. Guests frequently highlighted the cleanliness and tidiness of the rooms with many noting that the rooms were newly renovated and spotless. The comfort of the rooms was also praised, as was the accuracy of the room appearances compared to the promotional images. Guests found the rooms to be beautiful, welcoming and exactly as advertised, making for a pleasant stay.
The spaciousness and neatness of the rooms were additional benefits appreciated by visitors, contributing to an overall comfortable experience. Room service was noted for its quick response, adding to the convenience. The property itself was described as very good, which complemented the quality of the rooms.
However, there were some mentions of certain amenities being absent, such as fridges, microwaves, kettles and hairdryers, which could be minor inconveniences for some guests. Despite these few shortcomings, the primary focus remained on the cleanliness, comfort and aesthetic appeal of the rooms, which evidently met and often exceeded guest expectations.
The Britannia Hotel appears to receive mixed feedback regarding the comfort of its beds. Many guests commend the beds as being very comfortable, highlighting the added comfort they experienced during their stay. Comfort seems to be a notable feature for several visitors, who express satisfaction with the beds provided. However, a significant number of reviews indicate a need for improvement, citing issues with beds being uncomfortable, hard or too small. Some guests suggest that the hotel invest in new beds to enhance guest satisfaction. Despite these criticisms, the positive mentions of comfort should not be overlooked, suggesting that room assignments and personal preferences may play a role in the varied experiences.
Britannia Hotel has received consistent praise for its outstanding cleanliness. Guests frequently highlight the cleanliness of the rooms and the entire hotel premises, noting that everything is clean, fresh and comfortable. Housekeeping appears to be meticulous with rooms cleaned daily and well-maintained bathrooms and bedding. Many reviews mention the friendly and helpful cleaning staff, ensuring a neat and organized environment. The property remains consistently quiet and secure, further contributing to the overall positive experience. In summary, Britannia Hotel excels in maintaining a clean, comfortable and welcoming atmosphere for its guests.
The Britannia Hotel is frequently praised for its friendly and helpful staff. Numerous reviews highlight that the staff members, from receptionists to cleaning personnel, create a welcoming atmosphere. Guests consistently note their positive interactions with polite, humble and attentive service providers, enhancing the overall experience. The reception staff are often singled out for their exceptional friendliness and efficiency.
However, some reviews suggest areas for improvement, particularly in communication and professionalism. There were occasional mentions of staff in the dining area and bar displaying poor attitude or being too busy to engage properly with guests. Despite these sporadic concerns, the general consensus remains overwhelmingly positive regarding the staff's approachability and excellent service.
The Britannia Hotel offers a secure and guarded parking area, ensuring cars are safe. Guests frequently find it easy to park in the provided spaces and appreciate the safety provided. The large car park is consistently clean and the presence of guards adds an extra layer of security. However, some guests noted that parking spaces specifically reserved for hotel guests would be beneficial, as the lot can get very full. Additionally, accessing the parking area can be challenging due to its location directly off a busy highway and finding the parking area initially may be difficult. While the parking is generally safe, it lacks covered options.
Location Show Map
Location
Additionally, the hotel's own restaurant and bar are praised for providing good food. The area itself is described as good and convenient, especially for those seeking peace and quiet. However, the hotel's location next to a busy highway has received some criticism for being noisy and less ideal. Some guests find the location less desirable due to its distance from town and required driving to reach key attractions like the beach. Despite these drawbacks, the majority of reviews highlight the hotel's cleanliness, beautiful setting and the convenience it offers, making it a suitable choice for many travelers.
Breakfast
However, there are recurring mentions of small portion sizes and long wait times, which detracted from the overall experience for some guests. While the food was often praised as good or even 100% perfect, the limited menu options and occasional mix-ups or delayed service were points of contention.
Finally, although some guests reported issues with food temperature and specific preferences not being met, the majority expressed satisfaction with the taste and quality of the breakfast. Despite some criticisms, Britannia Hotel's breakfast offerings have managed to leave a generally positive impression on its patrons.
Rooms
The spaciousness and neatness of the rooms were additional benefits appreciated by visitors, contributing to an overall comfortable experience. Room service was noted for its quick response, adding to the convenience. The property itself was described as very good, which complemented the quality of the rooms.
However, there were some mentions of certain amenities being absent, such as fridges, microwaves, kettles and hairdryers, which could be minor inconveniences for some guests. Despite these few shortcomings, the primary focus remained on the cleanliness, comfort and aesthetic appeal of the rooms, which evidently met and often exceeded guest expectations.
Beds
Cleanliness
Staff
However, some reviews suggest areas for improvement, particularly in communication and professionalism. There were occasional mentions of staff in the dining area and bar displaying poor attitude or being too busy to engage properly with guests. Despite these sporadic concerns, the general consensus remains overwhelmingly positive regarding the staff's approachability and excellent service.
Parking
No, Britannia Hotel doesn't have any pool.
No, a spa isn't available at Britannia Hotel.
No, Britannia Hotel doesn't allow dogs.
Yes, parking facilities are available at Britannia Hotel.
No, Britannia Hotel doesn't have a gym.
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