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Summary of reviewsThe Courtyard by Marriott Duesseldorf Hafen is consistently praised for its prime location in the Media Harbor area, offering tranquil and picturesque surroundings with stunning views of the water and cityscape. Guests appreciate its easy access to the bustling city center, excellent transport connections and proximity to trendy restaurants and attractions. The ambiance is serene yet conveniently close to Duesseldorf's vibrancy.
A key highlight of the hotel is its exceptionally friendly and helpful staff, who contribute significantly to a positive guest experience. The service is often described as warm, professional and attentive with staff members going out of their way to fulfill special requests and provide assistance. This level of care extends across the hotel, from the reception to the breakfast area.
The rooms are recognized for their cleanliness, spaciousness and comfort, often featuring modern amenities like fridges and floor-to-ceiling windows with beautiful harbor views. Guests particularly commend the large double rooms with two queen-sized beds, making them ideal for families. However, some reviews note that the bathrooms could benefit from renovations and there's occasional maintenance needed, but these minor issues do not overshadow the overall positive feedback.
Breakfast offerings receive mostly favorable reviews for the quality, selection and service, though some guests feel the variety could be more extensive considering the price. The breakfast area is described as clean and well-stocked with a variety of breads and other breakfast items. However, a few guests express concerns about the value for money and the availability of fresh products.
Cleanliness is a strong point throughout the property, extending from the guest rooms to the overall facilities. Despite some mentions of outdated design and furnishings, the hotel's high standards of maintenance and cleanliness leave a lasting positive impression.
While the hotel excels in many areas, the parking situation proves challenging for some guests. The underground garage is limited and has tight spaces with several guests noting the high cost and difficulty in maneuvering. Despite these drawbacks, the staff's assistance in dealing with parking issues is appreciated.
The beds are another standout feature with numerous guests highlighting their comfort and the quality bedding, contributing significantly to a restful stay. Combined with spacious rooms and scenic views, the hotel provides an overall relaxing and comfortable atmosphere.
In summary, the Courtyard by Marriott Duesseldorf Hafen stands out for its great location, exceptional staff, clean and comfortable accommodations and generally positive guest experiences, despite minor areas for improvement in bathroom updates and parking facilities. Show more
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Categories
Luxury Hotel
Hotel near Golf Courses
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Standard King Room with Harbour ViewThis spacious and bright room offers a view of the Media Harbour. It features a flat-screen TV with satellite channels and an entertainment programme. There is also an aerodynamic work desk. Other extras include tea and coffee making facilities and a safe.
Guests can choose between 1 large double bed (180 x 200 cm) or 2 double beds (140 x 200 cm).
Larger Guest room, 1 KingThis spacious room offers a large double bed (180 x 200 cm), a flat-screen TV with satellite channels and an entertainment programme, as well as an aerodynamic work desk. Other extras include tea and coffee making facilities and a safe.
Larger Guest room, 1 King, High floorProviding free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
High floor room twin, Guest room, 2 DoubleOffering free toiletries, this twin room includes a private bathroom with a bath and a hairdryer. The air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
Standard guest room twin, Guest room, 2 DoubleProviding free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room provides air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit offers 1 bed.
Standard guest room queen, Guest room, 1 QueenOffering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 1 bed.
Guest Reviews
7.8
Good
Location
Nestled in the Media Harbor area, Courtyard by Marriott Duesseldorf Hafen boasts an enviable location that consistently garners high praise. Guests highlight its proximity to the city's vibrant harbor, offering stunning views of both the water and the cityscape from its upper floors. The hotel's surroundings are frequently described as beautiful and tranquil, providing a serene atmosphere just a short 20-minute walk from the bustling city center.
Accessibility is a strong suit with good transport connections to both the main train station and the airport, making it convenient for both business and leisure travelers. Many attractions are within easy walking distance, allowing guests to explore trendy restaurants and other points of interest nearby.
The friendly and helpful staff receive commendations for their exceptional service, contributing significantly to the overall positive experience. The breakfast selection is noted as good, adding to the comfort and satisfaction of the stay.
While some reviews mention that the hotel design is somewhat dated and bathrooms could use renovation, the overall sentiment remains strongly favorable, citing its great location and excellent service as key highlights. The combination of a picturesque setting and easy access to the heart of Düsseldorf makes Courtyard by Marriott Duesseldorf Hafen an ideal choice for visitors looking to enjoy the best of the Hafen district.
Breakfast
At the Courtyard by Marriott Duesseldorf Hafen, guests have shared their mixed feelings about the breakfast experience. Most of the reviews highlight a good or very good breakfast, commending the selection and the friendly, attentive staff. Guests particularly enjoy the variety of breads and the cleanliness of the breakfast area. In many reviews, the wide variety of offerings and the richness of choices were positively noted.
However, some guests felt that the breakfast did not live up to the high price point with many mentioning that the selection could be more extensive, especially for the cost. Criticisms included reduced availability of items by 8:30 AM, lack of fresh products and limited variety. Several guests pointed out the absence of fresh rolls and the reliance on ready-made products, as well as a desire for more fresh vegetables, yogurts and natural options like low-fat quark.
In summary, while the breakfast at Courtyard by Marriott Duesseldorf Hafen gets positive remarks for its selection, quality and service, there are noticeable concerns regarding its value for money and variety, particularly given the high price.
Rooms
The rooms at Courtyard by Marriott Duesseldorf Hafen are generally praised for their cleanliness, spaciousness and comfort. Many guests highlight the large, well-maintained spaces, which often include amenities like fridges, floor-to-ceiling windows and comfortable beds that make it easy to unwind. Various reviewers appreciated the spacious double rooms that come with two queen-sized beds, making them ideal for families or groups.
A frequent highlight is the beautiful views of the harbor from upgraded rooms, adding a touch of allure to the stay. Guests also note the overall quietness of the rooms, which enhances the comfort level. However, some reviews mention dated bathrooms in need of renovation, as well as occasional maintenance issues like locked-open windows and dust in corners.
The hotel seems to balance well-equipped, airy rooms with modern city hotel attributes, though a few guests found the décor a bit uninspired. Overall, the emphasis on spacious, clean and comfortable rooms makes it a reliable choice for travelers seeking both convenience and a degree of luxury in Duesseldorf Hafen.
Beds
Guests of the Courtyard by Marriott Duesseldorf Hafen consistently praise the hotel for its excellent beds. The beds are frequently described as comfortable, cozy and large with a nice selection of pillows. Many found the mattresses to be supportive without sagging. Reviewers also appreciate the very good bedding, contributing to an overall relaxing stay. The positive comments on the beds are often accompanied by mentions of the large and cozy rooms, friendly staff and delightful food. Additionally, the combination of comfortable beds and scenic views enhances the overall experience of staying at this hotel.
Cleanliness
The Courtyard by Marriott Duesseldorf Hafen enjoys praise for its exceptional cleanliness and friendly staff. Guests consistently noted that rooms are clean, comfortable and well-equipped. Many appreciated the peace and quiet of the hotel, as well as the spaciousness of the rooms. Cleanliness extends beyond the rooms to the overall facilities, which guests found to be impressively maintained. However, some reviews pointed out that the bathrooms could use modern updates and occasionally were not as clean as the rest of the hotel. While the hotel's interior design and furnishings are considered somewhat outdated, the high standards of cleanliness and proper maintenance still leave a positive impression. Other minor issues include the need for more prompt refills of amenities and addressing some outdated aspects of the rooms and restaurant. Despite these points, the strong overall cleanliness and service make this hotel a solid choice for travelers.
Staff
Courtyard by Marriott Duesseldorf Hafen boasts a commendable track record when it comes to the warmth and professionalism of its staff. Guests frequently highlight the extraordinarily friendly and attentive nature of the hotel’s personnel, from the reception to the bar and breakfast area. Many reviewers were particularly impressed by the staff's promptness in fulfilling special requests and providing quick assistance with inquiries, making guests feel genuinely welcomed and at home.
The front desk service stands out as being both uncomplicated and fully committed with several mentions of the staff going out of their way to accommodate early check-ins and other unique needs. The atmosphere created by the friendly and cheerful team significantly enhances the guest experience, contributing to an overall feeling of comfort and satisfaction. Despite one mention of insufficient staffing at the reception during evening hours, the general consensus remains overwhelmingly positive.
In the restaurant, staff members continue to receive praise for their professionalism and pleasant demeanor, especially during breakfast service. The combination of a great location, comfortable accommodations and this exceptional team work together to ensure that guests have a memorable and enjoyable stay.
Parking
Parking at 'Courtyard by Marriott Duesseldorf Hafen' presents some challenges for guests. Limited availability and tight spaces in the underground garage require careful maneuvering. Many guests found the parking situation to be insufficient with some noting the need to find alternative spots in the surrounding area. Additionally, prices for parking were mentioned as high and some felt the costs were unjustified given the cramped conditions. While the hotel's location is convenient, being close to the city, the parking garage's narrowness and the absence of free parking options were points of concern. Despite these drawbacks, the friendly and helpful staff received positive comments for their service and assistance with parking issues.
No, Courtyard by Marriott Duesseldorf Hafen doesn't have any pool.
No, a spa isn't available at Courtyard by Marriott Duesseldorf Hafen.
Yes, Courtyard by Marriott Duesseldorf Hafen welcomes dogs.
Yes, parking facilities are available at Courtyard by Marriott Duesseldorf Hafen.
Yes, Courtyard by Marriott Duesseldorf Hafen has a gym.