INNSiDE by Meliá Düsseldorf Hafen
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Summary of reviewsINNSiDE by Meliá Düsseldorf Hafen stands out as a prime choice for travelers seeking both modern comfort and scenic beauty in Düsseldorf's Media Harbor. Guests consistently highlight the hotel's exceptional location, which provides awe-inspiring views of the Media Harbor, Rhine River and Old Town from both the rooms and the rooftop Skybar. The area is lauded for its sophisticated blend of architectural uniqueness and vibrant lifestyle, offering easy access to numerous restaurants, bars and key attractions. Its convenient public transportation links add to its appeal, making it an attractive option for both leisure and business travelers.
The hotel's breakfast experience receives widespread acclaim for offering a diverse and well-presented selection, including fresh bread, yogurt and special treats like olives and waffles, all enjoyed with panoramic city views from the top floors. While the breakfast is generally well-regarded, some guests mention the steep pricing and occasional lapses in quality such as limited vegetarian options and sometimes empty cold cuts. Nonetheless, the breakfast service is noted for its accommodating staff and pleasant ambiance.
Dining at the hotel, especially in the Skybar on the 16th floor, is frequently praised for its delicious cuisine, excellent cocktails and stunning views, which make for an unforgettable dining experience. Guests appreciate the varied menu and commend the friendly and attentive service. The high-quality food and beautiful setting often justify the slightly elevated prices. However, potential diners should note occasional inconsistencies in restaurant operation hours and make reservations when possible.
The rooms at INNSiDE by Meliá Düsseldorf Hafen are celebrated for their modern, stylish furnishings, spaciousness and breathtaking views from the higher floors. Cleanliness is generally upheld to a high standard with numerous guests describing the rooms as spotless and well-maintained. While some rooms are smaller than expected and occasionally subject to noise from the corridors, the overall comfort and aesthetic appeal of the rooms enhance the stay considerably.
The hotel's cleanliness standards are typically praised, although there are sporadic reports of neglected areas like dusty blinds, unwashed floors and dirty elevators. Despite these isolated incidents, the attentive and prompt responses from the staff in addressing any issues underline the hotel's commitment to maintaining a clean environment.
Guest reviews highlight the friendly and accommodating nature of the staff, particularly at reception and in the dining areas. While there are occasional mentions of unprofessional or overwhelmed staff, the majority of interactions are positive with guests noting the helpfulness and warmth of the team.
Wi-Fi service at the hotel receives mixed reviews; some guests find it fast and reliable, while others experience connectivity issues or inconvenient access requirements. The hotel's gym, though limited in equipment, is appreciated for its cleanliness and the additional availability of a Finnish sauna.
Parking options, while available both onsite and nearby, are noted for being expensive and limited in capacity with challenging navigation within the garage. The provision of electric vehicle charging stations is a plus, albeit with some inconsistencies in availability.
Lastly, the hotel's nightlife is vibrant thanks to its popular Skybar, which offers a lively atmosphere and stunning views, making it a hotspot for evening entertainment. However, the proximity to other nightlife venues can result in higher noise levels at night, which could be a concern for noise-sensitive guests.
In summary, INNSiDE by Meliá Düsseldorf Hafen excels with its remarkable location, stylish accommodations, excellent dining options and friendly service, making it an appealing choice for visitors to Düsseldorf. While there are minor areas for improvement, the overall experience is marked by comfort, convenience and picturesque surroundings.
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The hotel's breakfast experience receives widespread acclaim for offering a diverse and well-presented selection, including fresh bread, yogurt and special treats like olives and waffles, all enjoyed with panoramic city views from the top floors. While the breakfast is generally well-regarded, some guests mention the steep pricing and occasional lapses in quality such as limited vegetarian options and sometimes empty cold cuts. Nonetheless, the breakfast service is noted for its accommodating staff and pleasant ambiance.
Dining at the hotel, especially in the Skybar on the 16th floor, is frequently praised for its delicious cuisine, excellent cocktails and stunning views, which make for an unforgettable dining experience. Guests appreciate the varied menu and commend the friendly and attentive service. The high-quality food and beautiful setting often justify the slightly elevated prices. However, potential diners should note occasional inconsistencies in restaurant operation hours and make reservations when possible.
The rooms at INNSiDE by Meliá Düsseldorf Hafen are celebrated for their modern, stylish furnishings, spaciousness and breathtaking views from the higher floors. Cleanliness is generally upheld to a high standard with numerous guests describing the rooms as spotless and well-maintained. While some rooms are smaller than expected and occasionally subject to noise from the corridors, the overall comfort and aesthetic appeal of the rooms enhance the stay considerably.
The hotel's cleanliness standards are typically praised, although there are sporadic reports of neglected areas like dusty blinds, unwashed floors and dirty elevators. Despite these isolated incidents, the attentive and prompt responses from the staff in addressing any issues underline the hotel's commitment to maintaining a clean environment.
Guest reviews highlight the friendly and accommodating nature of the staff, particularly at reception and in the dining areas. While there are occasional mentions of unprofessional or overwhelmed staff, the majority of interactions are positive with guests noting the helpfulness and warmth of the team.
Wi-Fi service at the hotel receives mixed reviews; some guests find it fast and reliable, while others experience connectivity issues or inconvenient access requirements. The hotel's gym, though limited in equipment, is appreciated for its cleanliness and the additional availability of a Finnish sauna.
Parking options, while available both onsite and nearby, are noted for being expensive and limited in capacity with challenging navigation within the garage. The provision of electric vehicle charging stations is a plus, albeit with some inconsistencies in availability.
Lastly, the hotel's nightlife is vibrant thanks to its popular Skybar, which offers a lively atmosphere and stunning views, making it a hotspot for evening entertainment. However, the proximity to other nightlife venues can result in higher noise levels at night, which could be a concern for noise-sensitive guests.
In summary, INNSiDE by Meliá Düsseldorf Hafen excels with its remarkable location, stylish accommodations, excellent dining options and friendly service, making it an appealing choice for visitors to Düsseldorf. While there are minor areas for improvement, the overall experience is marked by comfort, convenience and picturesque surroundings.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Guest Reviews
INNSiDE by Meliá Düsseldorf Hafen offers a prime location in the heart of Düsseldorf’s Media Harbor, an area celebrated for its architectural uniqueness and vibrant atmosphere. Guests enjoy outstanding views of the Media Harbor, Rhine River and Old Town with many rooms and even the rooftop bar providing spectacular panoramas. The hotel’s location ensures that the city center, old town and various points of interest, such as the Rhine promenade and the Apollo Theater, are within comfortable walking or biking distance.
Public transportation access is convenient, making it easy to reach the central station in about 15 minutes. The area around the hotel is bustling with numerous restaurants, bars and amenities, receiving high praise for being both a picturesque and lively part of the city. Although slightly removed from tourist-heavy spots, the location proves ideal for both business and leisure travelers due to its serenity and accessibility.
The Media Harbor district offers a delightful mix of scenic waterfront walks, modern design and an abundance of dining options, all contributing to an enjoyable stay. Guests have noted the hotel's quiet atmosphere and modern, stylish furnishings, which complement the beautiful surroundings. Overall, the INNSiDE by Meliá Düsseldorf Hafen excels in providing a memorable stay through its unbeatable location and stunning vistas.
INNSiDE by Meliá Düsseldorf Hafen offers an appealing breakfast experience, praised particularly for its spectacular views from the top floors, which overlook the city and harbor. Guests frequently highlight the wide selection available at the breakfast buffet, ranging from bread, rolls, yogurt and special items like olives and waffles. The buffet is often described as varied, abundant and delicious with fresh and well-presented options. The atmosphere and service during breakfast receive commendations for being pleasant and accommodating.
Despite the generally positive feedback, there are some minor critiques. Several guests mention that the breakfast can be quite expensive with a standard price of €20-25 per person and some find the selection not entirely justifiable for the cost. On a few occasions, the quality and variety of food, such as cold egg dishes and empty cold cuts, were not up to the expected standard. Others noted specific issues like limited vegetarian options or the absence of certain items like croissants or pancakes.
Overall, while the breakfast at INNSiDE by Meliá Düsseldorf Hafen is well-regarded for its extensive offerings and impressive views, some guests feel there is room for improvement in terms of price-to-value ratio and selection diversity.
Located in the vibrant heart of Düsseldorf Hafen, INNSiDE by Meliá offers a memorable dining experience that is praised for its top-notch food and superb drinks. The restaurant on the 16th floor, known as the Skybar, is a particular highlight, offering incredible views over the city that make dining an unforgettable experience. Guests consistently praise the delicious and varied selection of dishes available, complemented by excellent wine and digestive tastings.
The rooftop bar is another standout feature, renowned for its great cocktails and diverse menu. Whether enjoying drinks over the city rooftops or a full dinner, the service is generally commendable, especially in the View Sky Lounge Bar where the hospitality shines. While prices can be on the higher side, the quality of the food and drinks often justifies the cost.
However, it's important to note that the restaurant's operation times can be inconsistent with occasional closures during the week and on special evenings like New Year's Eve. This means it's wise to make reservations in advance to secure a spot. Additionally, while the majority of reviews highlight the excellent service and atmosphere, there have been a few mentions of undertrained staff and noisiness during dinner.
Overall, dining at INNSiDE by Meliá Düsseldorf Hafen, especially at the Skybar, is highly recommended for its combination of great food, stunning views and a sophisticated atmosphere.
INNSiDE by Meliá Düsseldorf Hafen is known for its modern and stylishly furnished rooms, offering a comfortable stay with fantastic views, especially from the higher floors overlooking the Rhine and the Media Harbor. The rooms are often praised for being bright, spacious and well-equipped, ensuring that guests have all the amenities they need.
The hotel's decor is contemporary with many guests highlighting the tasteful and interesting interior design. Cleanliness is generally well-regarded with guests noting that the rooms are typically very clean and tidy. Some suites are particularly impressive, offering luxurious space and panoramic views.
However, there are a few mixed reviews regarding room size and noise. While some rooms are described as spacious and well-designed, others are considered small for the price and noise from corridors or adjoining rooms can be a concern. Additionally, a few guests mentioned issues with room readiness and cleanliness upon arrival.
Overall, the modern aesthetics, comfortable furnishings and stunning views make the rooms at INNSiDE by Meliá Düsseldorf Hafen a highlight of the stay, though some attention to room maintenance and noise insulation could enhance the guest experience further.
INNSiDE by Meliá Düsseldorf Hafen offers a varied bed experience according to guest reviews. Many visitors found the beds to be comfortable, super cozy, fresh and conducive to a good night's sleep. Descriptive phrases such as "super comfy beds," "great bed," and "untroubled sleep" dominated the positive remarks, suggesting that for a substantial number of guests, the beds significantly contributed to a restful stay.
However, the reviews also highlighted some inconsistencies. Several guests mentioned issues with bed stability, noting that some beds were wobbly, moved with every turn or squeaked with normal movements. For a few, the firmness of the beds was problematic with some beds being described as too hard or too soft. Concerns about cleanliness and maintenance appeared sporadically with reports of dirty or unmade beds, worn-out mattresses and bedding with holes.
Pillows also seemed to be a point of contention. Many guests found them to be uncomfortable, either too soft, too hard or simply not adequate, further affecting the overall sleep experience.
In summary, while the INNSiDE by Meliá Düsseldorf Hafen frequently offers comfortable beds that many guests appreciate, there are notable fluctuations in bed stability, cleanliness and pillow comfort which future visitors might want to consider. For a consistently positive experience, it might be worth discussing bed preferences upon booking or check-in.
INNSiDE by Meliá Düsseldorf Hafen garners mixed reviews regarding its cleanliness with a pronounced tilt towards positive remarks. Many guests highlight the hotel as a nice and modern establishment, praising it overall as a clean and well-maintained property. Numerous visitors mention clean and stylish rooms, noting them as spacious and beautifully designed, often described as "spotless" and "incredibly clean." The accommodations are acknowledged for being very clean with impeccable attention to detail in some areas, resulting in an overall positive first impression.
However, certain guests have pinpointed specific cleanliness issues that detract from the overall experience. Reports of dusty blinds, dirty elevators and poorly maintained coomunal areas suggest a need for more rigorous cleaning protocols. The breakfast area's cleanliness was occasionally deemed inadequate and some rooms showed signs of neglect, such as unwashed floors, stained carpets and blocked sinks. Toiletries, window frames and certain hidden corners within the rooms also drew criticism for not meeting expected standards.
Despite these sporadic shortcomings, many reviews still referenced the friendly and helpful staff who promptly addressed issues as they arose. The recurrent emphasis on the hotel's cleanliness signifies that while there are areas in need of improvement, numerous visitors leave satisfied with their stay, highlighting the property's potential for delivering a consistently clean and comfortable experience.
INNSiDE by Meliá Düsseldorf Hafen garners attention for its overall friendly and accommodating staff with many guests highlighting the consistently warm and polite interactions throughout their stay. The reception team, in particular, is often praised for being super friendly and helpful with quick check-ins and attentive responses to guests' needs. Guests appreciate the professionalism and approachability of the staff in both the restaurant and the bar, making the dining experience pleasant.
However, the reviews also reflect some inconsistencies in service quality. Some guests encountered unprofessional and unmotivated attitude from certain reception staff, as well as instances of housekeeping entering rooms without knocking. Additionally, there were mentions of staff appearing overwhelmed or uncoordinated, leading to slower service and occasional rudeness.
Despite these variances, the general sentiment remains positive with numerous mentions of exceptionally friendly service, particularly from the breakfast team and bartenders. Other highlights include the stylish and modern decor of the hotel, which complements the overall pleasant experience credited to the amiable and diligent staff.
Overall, while there are areas for improvement, such as ensuring consistent professionalism and better coordination, the friendly and helpful nature of the staff significantly enhances the stay at INNSiDE by Meliá Düsseldorf Hafen.
INNSiDE by Meliá Düsseldorf Hafen has received mixed reviews regarding its Wi-Fi service. Many guests appreciated having Wi-Fi provided and found it to be fast and reliable throughout the hotel. Some guests mentioned a good connection inside their rooms with Wi-Fi working excellently. Complimentary drinks along with Wi-Fi were noted as a positive aspect.
However, there were several complaints about the Wi-Fi as well. Some guests reported no functioning Wi-Fi for days, while others mentioned a very poor internet connection or no internet access at all. A few visitors found the Wi-Fi access process inconvenient, as it required providing social media credentials or becoming a member. Guests also noted that the Wi-Fi experience could be spotty and inconsistent with issues more prevalent in certain parts of the building.
Overall, while there are clear advantages with the Wi-Fi service at INNSiDE by Meliá Düsseldorf Hafen, potential guests should be aware of possible connectivity issues.
INNSiDE by Meliá Düsseldorf Hafen offers a gym that garners mixed reviews but is generally appreciated for its cleanliness and functionality. The fitness room is well-maintained and brand new, ensuring that guests have a pleasant and hygienic workout environment. Although the gym consists of just two machines, it is still considered adequate for a basic workout and remains available around the clock. The fitness studio also boasts a very nice Finnish sauna, adding to the relaxation options for guests post-workout. While some visitors mention the limited equipment and a desire for more weights, the overall experience is positive. The gym and sauna provide a satisfactory fitness and relaxation space within the hotel's facilities.
INNSiDE by Meliá Düsseldorf Hafen faces notable challenges with its parking facilities, despite a few positive aspects. The hotel provides an underground garage and there are options for on-street parking and nearby public parking lots. However, these options come with high costs, ranging from €20 to €25 per day, which many guests find steep, particularly given the hotel's somewhat remote location.
The onsite garage has limited capacity, offering only 13 spaces and it often fills up quickly. Additionally, the garage uses a duplex system that can be narrow and difficult to navigate, especially for larger vehicles and SUVs. Some guests have noted that vehicles taller than 1.6 meters cannot be accommodated.
For those unable to find a spot in the hotel's garage, alternative parking at the nearby Hyatt Hotel or in public garages is available but also pricey. Street parking is another option, but it can be scarce and is subject to daily fees.
Overall, while there are parking solutions available, the high cost, limited spaces and challenging conditions make the parking situation at INNSiDE by Meliá Düsseldorf Hafen less than ideal. Improvements in the clarity of parking information and expansion of facilities would significantly enhance the guest experience.
INNSiDE by Meliá Düsseldorf Hafen offers electric vehicle charging stations, which some guests have successfully used. However, availability can be inconsistent as there have been instances where charging was not accessible. This has caused frustration for some guests, especially when reserved spots for electric cars are occupied. The parking garage is mentioned to be small and may not accommodate heavier hybrid vehicles comfortably.
INNSiDE by Meliá Düsseldorf Hafen offers an enticing nightlife experience with its popular Skybar on the 16th floor, highlighted for its beautiful atmosphere and stunning views over the harbor. The bar and lounge area are frequent hosts of vibrant birthday and Christmas parties, contributing to a lively nighttime ambience. The friendly staff and unique nighttime atmosphere make it a go-to spot for guests seeking to enjoy Düsseldorf's nightlife without venturing far.
For those wanting to explore further, there are several other bars and restaurants only a few hundred meters away with Düsseldorf’s old town accessible by a walk of just over half an hour. Guests can also enjoy fancy dining options in the nearby Media Harbor.
However, it is important to note that the hotel's proximity to nightlife can result in higher noise levels. Some guests have reported loud music from the surrounding clubs and bars with noise lasting well into the early morning hours and at times making guest rooms sound as if they were part of an open-air concert. For those sensitive to noise, this might be a consideration. Despite this, the hotel's location remains both peaceful and conveniently close to nightlife options, catering to both night owls and those seeking a quieter stay.
INNSiDE by Meliá Düsseldorf Hafen is situated in a central location, providing great rooms with impressive views and added perks like free morning coffee. However, guests often express disappointment with several aspects of their stay. The rooms, while clean, are perceived as small and simply furnished, falling short of the comfort and luxurious facilities anticipated from a four-star hotel. Breakfast offerings have been frequently described as mediocre and not up to par with what one would expect from a hotel of this rating. There are noted issues with room amenities, including the absence of basic provisions such as water and effective cooling systems. The staff's service quality has also faced criticism, being described as untrained and not aligned with four-star standards. Overall, many guests feel that the hotel does not meet the quality and experience typically associated with a four-star rating, suggesting a discrepancy between its advertised category and actual performance.
INNSiDE by Meliá Düsseldorf Hafen stands out as an excellent choice for business travelers frequenting Düsseldorf. Its strategic location in the Medienhafen area makes it highly convenient for those with work commitments nearby. The hotel is recognized for its suitability for business stays, providing a quiet environment ideal for both short and extended business trips. Guests have commended the facility for being well-suited for a range of professional activities, including conferences and meetings with setups that accommodate tasks like using the TV as a monitor at the desk.
While the hotel prioritizes business needs, it may not cater as well to those on vacation. Some guests have noted minor shortcomings such as room amenities and temperature control, but these do not seem to overshadow its highlights. Issues with reception staff's language proficiency were also mentioned, indicating an area for potential improvement. Despite these, the general consensus points to the hotel's adeptness in catering to business travelers, marked by tailored services and an environment conducive to productivity. Whether for a brief overnight stay or a series of business appointments, INNSiDE by Meliá Düsseldorf Hafen maintains its reputation as a top pick for professionals.
INNSiDE by Meliá Düsseldorf Hafen is well-commended for its suitability for romantic getaways and honeymoons. Guests frequently highlight the breathtaking, honeymoon-worthy views from the hotel. Many couples appreciated receiving a special honeymoon package and honeymoon upgrade, which added an extra touch to their stay. The thoughtfulness of the Christmas honeymoon planning also received praise, making it a memorable experience for newlyweds. However, some feedback noted that the open bathroom format was not particularly romantic and one guest felt poorly treated upon disclosing their wedding couple status at the reception. Despite these few criticisms, the hotel largely appears perfect for a honeymoon.
INNSiDE by Meliá Düsseldorf Hafen serves as a delightful destination for couples seeking a romantic getaway. The hotel offers stunning night and sunset views, particularly from the Skylounge, which guests describe as breathtaking and amazing. The beautiful views of the harbor and Düsseldorf add a romantic charm to the stay, creating an unforgettable weekend experience.
Couples celebrating special occasions, such as their wedding night, expressed satisfaction and appreciation for the enchanting panorama. The overall atmosphere is deemed lovely and romantic, providing a perfect setting for a getaway with a partner. Guests felt they could take some valuable time for themselves, enhancing the romantic experience.
Though some aspects such as the open bathroom design might compromise privacy with a partner, the scenic views and romantic ambiance prevail as the hotel's highlights. The setting, coupled with amenities such as a retractable TV, contributes to the appeal, making it a great choice for couples seeking a memorable and romantic escape in Düsseldorf.
The INNSiDE by Meliá Düsseldorf Hafen is praised as a dog-friendly hotel with staff members who are both friendly and attentive, creating a welcoming atmosphere for pets and their owners. Guests consistently highlight the hotel's positive attitude towards pets, noting that dogs are readily accepted and even allowed in the restaurant, making meal times hassle-free for pet owners. The hotel's modern and clever concept adds to its appeal for those traveling with pets.
Though the hotel is recognized for its dog-friendliness, there are a few areas for improvement. Some guests were disappointed by the lack of provided amenities for dogs, such as sleeping spots or bowls. Additionally, one review mentioned that their dog suffered due to the overly warm room temperature. Despite these issues, guests appreciate the hotel's overall accommodating nature, such as no extra charge for items from the minibar, further enhancing the pet-friendly experience.
Location Show Map
Location
Public transportation access is convenient, making it easy to reach the central station in about 15 minutes. The area around the hotel is bustling with numerous restaurants, bars and amenities, receiving high praise for being both a picturesque and lively part of the city. Although slightly removed from tourist-heavy spots, the location proves ideal for both business and leisure travelers due to its serenity and accessibility.
The Media Harbor district offers a delightful mix of scenic waterfront walks, modern design and an abundance of dining options, all contributing to an enjoyable stay. Guests have noted the hotel's quiet atmosphere and modern, stylish furnishings, which complement the beautiful surroundings. Overall, the INNSiDE by Meliá Düsseldorf Hafen excels in providing a memorable stay through its unbeatable location and stunning vistas.
Breakfast
Despite the generally positive feedback, there are some minor critiques. Several guests mention that the breakfast can be quite expensive with a standard price of €20-25 per person and some find the selection not entirely justifiable for the cost. On a few occasions, the quality and variety of food, such as cold egg dishes and empty cold cuts, were not up to the expected standard. Others noted specific issues like limited vegetarian options or the absence of certain items like croissants or pancakes.
Overall, while the breakfast at INNSiDE by Meliá Düsseldorf Hafen is well-regarded for its extensive offerings and impressive views, some guests feel there is room for improvement in terms of price-to-value ratio and selection diversity.
Dinner
The rooftop bar is another standout feature, renowned for its great cocktails and diverse menu. Whether enjoying drinks over the city rooftops or a full dinner, the service is generally commendable, especially in the View Sky Lounge Bar where the hospitality shines. While prices can be on the higher side, the quality of the food and drinks often justifies the cost.
However, it's important to note that the restaurant's operation times can be inconsistent with occasional closures during the week and on special evenings like New Year's Eve. This means it's wise to make reservations in advance to secure a spot. Additionally, while the majority of reviews highlight the excellent service and atmosphere, there have been a few mentions of undertrained staff and noisiness during dinner.
Overall, dining at INNSiDE by Meliá Düsseldorf Hafen, especially at the Skybar, is highly recommended for its combination of great food, stunning views and a sophisticated atmosphere.
Rooms
The hotel's decor is contemporary with many guests highlighting the tasteful and interesting interior design. Cleanliness is generally well-regarded with guests noting that the rooms are typically very clean and tidy. Some suites are particularly impressive, offering luxurious space and panoramic views.
However, there are a few mixed reviews regarding room size and noise. While some rooms are described as spacious and well-designed, others are considered small for the price and noise from corridors or adjoining rooms can be a concern. Additionally, a few guests mentioned issues with room readiness and cleanliness upon arrival.
Overall, the modern aesthetics, comfortable furnishings and stunning views make the rooms at INNSiDE by Meliá Düsseldorf Hafen a highlight of the stay, though some attention to room maintenance and noise insulation could enhance the guest experience further.
Beds
However, the reviews also highlighted some inconsistencies. Several guests mentioned issues with bed stability, noting that some beds were wobbly, moved with every turn or squeaked with normal movements. For a few, the firmness of the beds was problematic with some beds being described as too hard or too soft. Concerns about cleanliness and maintenance appeared sporadically with reports of dirty or unmade beds, worn-out mattresses and bedding with holes.
Pillows also seemed to be a point of contention. Many guests found them to be uncomfortable, either too soft, too hard or simply not adequate, further affecting the overall sleep experience.
In summary, while the INNSiDE by Meliá Düsseldorf Hafen frequently offers comfortable beds that many guests appreciate, there are notable fluctuations in bed stability, cleanliness and pillow comfort which future visitors might want to consider. For a consistently positive experience, it might be worth discussing bed preferences upon booking or check-in.
Cleanliness
However, certain guests have pinpointed specific cleanliness issues that detract from the overall experience. Reports of dusty blinds, dirty elevators and poorly maintained coomunal areas suggest a need for more rigorous cleaning protocols. The breakfast area's cleanliness was occasionally deemed inadequate and some rooms showed signs of neglect, such as unwashed floors, stained carpets and blocked sinks. Toiletries, window frames and certain hidden corners within the rooms also drew criticism for not meeting expected standards.
Despite these sporadic shortcomings, many reviews still referenced the friendly and helpful staff who promptly addressed issues as they arose. The recurrent emphasis on the hotel's cleanliness signifies that while there are areas in need of improvement, numerous visitors leave satisfied with their stay, highlighting the property's potential for delivering a consistently clean and comfortable experience.
Staff
However, the reviews also reflect some inconsistencies in service quality. Some guests encountered unprofessional and unmotivated attitude from certain reception staff, as well as instances of housekeeping entering rooms without knocking. Additionally, there were mentions of staff appearing overwhelmed or uncoordinated, leading to slower service and occasional rudeness.
Despite these variances, the general sentiment remains positive with numerous mentions of exceptionally friendly service, particularly from the breakfast team and bartenders. Other highlights include the stylish and modern decor of the hotel, which complements the overall pleasant experience credited to the amiable and diligent staff.
Overall, while there are areas for improvement, such as ensuring consistent professionalism and better coordination, the friendly and helpful nature of the staff significantly enhances the stay at INNSiDE by Meliá Düsseldorf Hafen.
Wi-Fi
However, there were several complaints about the Wi-Fi as well. Some guests reported no functioning Wi-Fi for days, while others mentioned a very poor internet connection or no internet access at all. A few visitors found the Wi-Fi access process inconvenient, as it required providing social media credentials or becoming a member. Guests also noted that the Wi-Fi experience could be spotty and inconsistent with issues more prevalent in certain parts of the building.
Overall, while there are clear advantages with the Wi-Fi service at INNSiDE by Meliá Düsseldorf Hafen, potential guests should be aware of possible connectivity issues.
Gym
Parking
The onsite garage has limited capacity, offering only 13 spaces and it often fills up quickly. Additionally, the garage uses a duplex system that can be narrow and difficult to navigate, especially for larger vehicles and SUVs. Some guests have noted that vehicles taller than 1.6 meters cannot be accommodated.
For those unable to find a spot in the hotel's garage, alternative parking at the nearby Hyatt Hotel or in public garages is available but also pricey. Street parking is another option, but it can be scarce and is subject to daily fees.
Overall, while there are parking solutions available, the high cost, limited spaces and challenging conditions make the parking situation at INNSiDE by Meliá Düsseldorf Hafen less than ideal. Improvements in the clarity of parking information and expansion of facilities would significantly enhance the guest experience.
EV charging stations
Nightlife
For those wanting to explore further, there are several other bars and restaurants only a few hundred meters away with Düsseldorf’s old town accessible by a walk of just over half an hour. Guests can also enjoy fancy dining options in the nearby Media Harbor.
However, it is important to note that the hotel's proximity to nightlife can result in higher noise levels. Some guests have reported loud music from the surrounding clubs and bars with noise lasting well into the early morning hours and at times making guest rooms sound as if they were part of an open-air concert. For those sensitive to noise, this might be a consideration. Despite this, the hotel's location remains both peaceful and conveniently close to nightlife options, catering to both night owls and those seeking a quieter stay.
4 Star
Business
While the hotel prioritizes business needs, it may not cater as well to those on vacation. Some guests have noted minor shortcomings such as room amenities and temperature control, but these do not seem to overshadow its highlights. Issues with reception staff's language proficiency were also mentioned, indicating an area for potential improvement. Despite these, the general consensus points to the hotel's adeptness in catering to business travelers, marked by tailored services and an environment conducive to productivity. Whether for a brief overnight stay or a series of business appointments, INNSiDE by Meliá Düsseldorf Hafen maintains its reputation as a top pick for professionals.
Honeymoon
Romantic
Couples celebrating special occasions, such as their wedding night, expressed satisfaction and appreciation for the enchanting panorama. The overall atmosphere is deemed lovely and romantic, providing a perfect setting for a getaway with a partner. Guests felt they could take some valuable time for themselves, enhancing the romantic experience.
Though some aspects such as the open bathroom design might compromise privacy with a partner, the scenic views and romantic ambiance prevail as the hotel's highlights. The setting, coupled with amenities such as a retractable TV, contributes to the appeal, making it a great choice for couples seeking a memorable and romantic escape in Düsseldorf.
Dog Friendly
Though the hotel is recognized for its dog-friendliness, there are a few areas for improvement. Some guests were disappointed by the lack of provided amenities for dogs, such as sleeping spots or bowls. Additionally, one review mentioned that their dog suffered due to the overly warm room temperature. Despite these issues, guests appreciate the hotel's overall accommodating nature, such as no extra charge for items from the minibar, further enhancing the pet-friendly experience.
No, INNSiDE by Meliá Düsseldorf Hafen doesn't have any pool.
No, a spa isn't available at INNSiDE by Meliá Düsseldorf Hafen.
Yes, INNSiDE by Meliá Düsseldorf Hafen welcomes dogs.
Yes, parking facilities are available at INNSiDE by Meliá Düsseldorf Hafen.
Yes, INNSiDE by Meliá Düsseldorf Hafen has a gym.
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